Bringing Business Analytics to the College Campus

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    Bringing Business Analytics tothe College CampusUsing Fiscal Metrics to Steer Innovation in Postsecondary

    Educations

    Jane V. Wellman and Louis Soares September 2011

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    Contents 1 Introduction and summary

    3 Applying business analytics to educational performance

    goals

    6 The funding problems

    12 Focusing priorities for better business analytics

    16 Places to go for business analytics

    19 Conclusion: Cost and outcomes

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    Introduction and summary

    Business analyics are he use o quaniaive measures o pas nancial peror-

    mance o inorm uure planning and decision making. Tese are he daa ools

    many privae-secor rms use every day o ge a reurn on he invesmens hey

    make in people, echnology, and processes o keep per uni coss down, improve

    eciency, enhance qualiy, and drive compeiiveness. Is sae o say ha mos

    spending decisions by higher educaion insiuions are no guided by business

    analyics. Colleges and universiies boas neiher common language abou coss

    and prices nor well-esablished merics or evaluaing how resources are usedwihin heir insiuions or across he higher educaion landscape.

    Tis leads o conusion abou revenues and spending and cos srucures inside he

    insiuions, in dialogue wih public policymakers, and wih he general public. I also

    conribues o weak use o scal daa o inorm planning, and o poorly inormed

    decision making abou how o mach spending wih prioriies, wheher or academic

    programs wihin a single insiuion or o advance public goals or higher educaion.

    Te resul is ha i is dicul or policymakers and college leaders o even hink

    abou how o increase reurn on invesmen or arge resources o problem areas.

    Beter business analyics will no, on heir own, solve our higher educaion und-

    ing problems, bu hey would cerainly help address some o he mos dysunc-

    ional aspecs o higher educaion nance, including:

    Te endless search or revenues ha causes colleges and universiies o dri

    away rom heir core mission and compeencies Rapid increases in uiion driven by subsidy shis, or losses in general public or

    insiuional resources ha pay or core programs

    Te chronic underunding o enry-level courses and developmenal educaionha ges sudens up o he wriing and reading skills o ake college courses

    No sense o he bes ways o arge public unds recognizing ha colleges and

    universiies are increasingly unded by uiion dollars

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    Applying business analyics, wih a paricular ocus on maching spending o

    public and insiuional prioriies, and wih beter atenion o subsidy levels, ne

    revenues, marginal coss, and spending agains oucomes, would by isel consi-

    ue disrupive innovaion in mos public and nonpro insiuions.

    Tis would be disrupive because i would represen a dieren way o doingbusiness or mos colleges and universiies, a new business model. Te Cener

    or American Progress recenly deailed his model in a paper iled Disruping

    College: How Disrupive Innovaion Can Bring Qualiy and Aordabiliy o

    Higher Educaion, which uses daa o ocus on spending and resuls, raher

    han he curren pracices, which ocus almos enirely on revenues and on

    inpus such as enrollmens.1

    Te purpose o his repor is o provide an overview o how business analyics

    could be used o improve he reurn on invesmen in higher educaion insruc-

    ion. Firs, we will place business analyics in he broader conex o public highereducaion goals and he emerging debae regarding learning oucomes as mea-

    sures o insiuional perormance. Second, we explore a core se o issues in how

    we nance higher educaion ha arise because o he lack o business analyics o

    help make ransparen where money is well-invesed and ill-spen.

    Tird, we discuss how business analyics can be incorporaed ino key policy

    measures in higher educaion including insiuional governance, sae budge

    reorm, unding allocaions beween wo- and our-year schools, and linking

    school nances o academic program design. Fourh, we provide a shor primer on

    resources where insiuions and policymakers can nd daa o develop appropri-

    ae business analyic ools.

    Improving access and perormance in higher educaion is a naional imperaive.

    Te days when colleges and universiies could expec o receive generous public

    subsidies wihou much quesioning abou value or eeciveness are over. o

    mainain public invesmens in higher educaion, and o use increasingly scarce

    resources o improve educaional perormance, we need beter ways o undersand

    he relaionship beween spending and oucomes, and o use ha daa o guide how

    resources are allocaed. Business analyics are a key ool in achieving his goal.

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    Applying business analytics to

    educational performance goals

    Te reason we argue or increased use o business analyics abou higher educa-

    ion nance is no simply o improve insiuional posiions or perormance, per

    se, bu o improve our collecive capaciy o mee public goals or possecond-

    ary educaion. Analyics ha are no relevan o decisions abou perormance

    become an exension o insiuional research in higher educaion, poenially

    ineresing in and o hemselves bu no paricularly perinen o improved insi-

    uional perormance.

    From our perspecive, he wo mos pressing areas where perormance improve-

    men is needed are in educaional atainmen and in educaional perormance. We

    discuss each o hese briefy beore reurning o he opic o insiuional nances,

    and ways o use business analyics o improve perormance.

    Educational attainment problem

    Our counrys educaional atainmen problem is embedded in he leaky educa-

    ional pipeline, beginning wih he poor ransiion o sudens across classrooms

    rom kindergaren o 12h grade and hen on o and hrough possecondary

    educaion o credenials, degrees, and jobs. Our educaion sysem canno be

    xed exclusively or primarily by improving graduaion raes a he B.A. or

    graduae levels.

    In addiion o ha, policymakers also need o ocus on he roo causes o declin-

    ing raes o educaional atainmen among younger aduls, including: equiy gaps,

    or he chronically lower perormance a all levels o educaion or he rapidly

    growing porions o he populaion who are low income or Laino; he declinein he proporion o sudens who complee high school; low college-going raes

    among many recen high school graduaes; and he low success raes in echnical-

    vocaional educaion and in communiy colleges.2

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    The educational performance problem

    Our educaional perormance problem has wo basic pieces o i. One has o do

    wih learning oucomemeasures o suden learning in college ha can range

    rom improved wriing skills o demonsraed masery o discipline-specic

    knowledge. And he oher has o do wih how learning is packaged and creden-ialed. Les look briefy a each in urn.

    Learning outcomes

    We know less han we should abou learning oucomes, bu he evidence ha does

    exis suggess ha ar oo many sudens who obain B.A. degrees have no maeri-

    ally improved heir knowledge or skill ses since graduaing rom high school.3 I

    isn clear wheher learning oucomes have been geting worse over ime or i his

    has always been he case.

    I he value o he degree is measured in economic erms, he earnings premium

    or B.A. atainmen remains high.4 Noneheless, quesioning abou he conen o

    he degree is rising even as he price o he degree has never been higher.5 Tis in

    urn gives rise o a growing quesioning abou he value o invesmens in higher

    educaion, and o he insiuional values ha seemingly pu price increases and

    insiuional aspiraions ahead o service o sudens.

    Packaging and credentialing

    Anoher par o our educaional perormance problem relaes o he organiza-

    ion, delivery, and credenialing o he growing par o possecondary educaion

    ha does no lead o an academic degree or a recognized credenial. Tis is a par-

    icular problem in he sub-baccalaureae world, where credenials requiring less

    han wo years o educaion consiue around 20 percen o oal possecondary

    awardsquie a bi more han all pos-baccalaureae, proessional, and graduae

    educaion combined.6

    Sudies o he educaional value o hese cericaes, as measured by placemens

    and lieime earnings, sugges ha he one-year-and-below cericaes may have

    litle marke value.7 Te labeling o he credenials is par o he issue. For example,

    a general cericae in digial design may have litle labor marke value while a

    cericae linked o Adobe web publishing soware can be quie lucraive.

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    Te oher problem has o do wih how learning is packaged and delivered. In he

    world o developmenal educaion in paricular, he course- and credi-based

    sysem or organizing and delivering insrucion probably ges in he way o he

    imely provision o high-qualiy eaching and learning in ways ha work well or

    diverse groups o sudens, boh reurning aduls and recen high school graduaes.

    In shor, he educaional delivery sysem does no mach he needs o he sudensmos likely o need suppor i hey are o succeed in compleing a credenial.

    Our ailure raes in developmenal educaion are well-documened.8 Tis has o

    change since demand or developmenal educaion will surely grow in he uure

    as suden demographics move oward hose adul learners who have rusy skills

    and are less prepared or college-level coursework and he Common Core Sae

    Sandards are implemened in K-12 educaion naionwide. Te Common Core

    Sae Sandards in English language ars and mahemaics will ighen he educa-

    ional alignmen o K-12 and possecondary schools while also raising he bar or

    geting ino credi-bearing courses or hose no already a college compeency inhese areas. Boh o hese acors will creae a demand or developmenal educa-

    ion or hose sudens no ready o ake college courses.

    Geting he nancing and he packaging par o his hugely imporan piece o he

    educaional pipeline will be criical o uure success in improving atainmen. As

    well demonsrae, business analyics can help his process remendouslyonce

    he unding problem is also ackled, he subjec o he nex secion o his repor.

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    The funding problems

    Our higher educaional unding problems have many dimensions and aec dier-

    en groups o sudens and dieren universiy uncions quie dierenly. Looking

    a he ineracion beween unding problems agains educaional perormance

    goals, a airly shor lis emerges, wih roos boh in public policy and insiuional

    pracice. Among hem are:

    Lack o goals or possecondary educaion a boh he sae and ederal levels Insabiliy in sae appropriaions o public educaional insiuions Over-regulaion and under-accounabiliy Upside-down spending in which educaion botlenecks like gaeway, general

    educaion courses subsidize more expensive upper division and graduae

    courses ha serve ewer sudens Compeiion ha increases spending unrelaed o suden educaional oucomes Poor use o daa abou spending and perormance

    Les examine each o hese problems in urn.

    Lack of goals for postsecondary education at both the state and

    federal levels

    Increasing higher educaional access and degree atainmen o he levels called

    or by he Obama adminisraion will require an esimaed doubling o he

    naions degree producion rae.9 Tis atainmen agenda has a good deal o

    rheorical suppor bu we have ye o see explici goals eiher in ederal policy or

    in mos saes.

    In he absence o goals, unding prioriies become dominaed by shor-erm

    demands or insiuional mainenance and by poliical pressure or secor

    equiy (such as reaing he research universiies more or less he same as com-

    muniy colleges, wheher or no research universiies are an equal prioriy o

    communiy colleges).

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    Over-regulation and under-accountability

    In many saes, he revenue volailiy problems are exacerbaed by oumoded sae

    budge and und managemen pracices, which urher undermine insiuional

    abiliy o manage resources and o improve eciencies.12 Te problem isn jus

    he unding ormulas ha disburse a cerain subsidy o schools based on he over-all sae budge and compeing programs or ha year or he excessive ocus on

    inpus such as suden sea ime raher han oupus such as measured changes in

    learning. Raher, is ha many saes sill ry o regulae colleges and universiies

    using und managemen conrols ha are wholly inappropriae o heir mission or

    he realiies o heir curren revenue srucures.

    In a number o major sae sysems, or example, unds are sill allocaed o and

    managed in silos, separaing unds or insrucion, suden services, and academic

    suppor.13 Tese divisions ge in he way o seamless managemen o resources in a

    way ha bes suppors sudens and eaching. As an example, i an insiuion wereo generae savings in insrucional budges, such as by eliminaing low-demand

    programs, hose savings could no be reallocaed o suden suppor services, since

    ha is a dieren budge caegory.

    Te or-pro secor in higher educaion basically ignores hese caegories. Tese

    insiuions look a spending or educaional programs more holisically, in a

    bundled se o services inegraing eaching, learning assessmens, suden suppor

    services, and I suppor. Tis resuls in a lower cos or delivering educaion ser-

    vices (alhough policy and pracice have no ye yielded a ranser o hese savings

    o sudens hrough lower prices).14

    Ten here are he resricions ha saes pu on wha can be spen rom und

    reserves, essenially deeaing he purpose o creaing reserves in he rs place,

    which is o creae invesmen pools or new allocaions o resources, and o cush-

    ion agains budge coningencies. Tis is a paricularly bad pracice when he big-

    ges source o new revenue in higher educaion is going o come rom inernally

    generaed reallocaions such as argeing he revenue generaed rom large general

    educaion courses o under-resourced remedial educaion programs raher han

    using i o subsidize under-enrolled courses in unpopular majors.

    Tis regulaory problem exends o he ederal governmen, beginning wih he su-

    den aid programs auhorized under ile IV o he Higher Educaion Opporuniy

    Ac, which provides resources or insiuional aid, subsidizes suden loans, and

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    unds he Pell Gran program. Te regulaions surrounding ile IV, however, go ar

    beyond he purposes o he aid programs o academic qualiy and accrediaion.

    Te recen eor by he ederal governmen o require audiable ime-based

    measures o he suden credi hour is bu one example o a soluion ha will

    hur raher han help insiuional eors o improve learning produciviy.15

    Tis is he case because qualiy online educaion programs such as hose being

    developed by he Open Learning Iniiaive a Carnegie Mellon Universiy are

    moving oward compeency and no ime-based measures o learning, increasing

    eciency and reducing coss.16

    Upside-down spending

    Higher educaion is unded hrough a complicaed number o cross-subsidies wihin

    insiuions, where lower spending requiremens in one area (say, oering Geology101, a sandard course augh a mos schools o 400 sudens using eaching assis-

    ans) are used o generae resources ha are spen on higher-cos programs such

    as low-enrollmen courses such as Advanced Egypian Hieroglyphics. Hisorically,

    he patern in mos our-year colleges and universiies has been o suppress coss in

    lower-division educaionhe rs wo years o learninghrough large classes, use

    o adjunc aculy, and eaching assisans o creae revenues o pay or higher-cos

    upper-division classes and graduae programs.

    Naionwide, on average, wihin public our-year insiuions, lower division

    courses generae 36 percen o all credis aken and receive 23 percen o spending

    or insrucion, and are responsible or 60 percen o suden atriionmean-

    ing sudens ail he course or drop ou beore receiving a degree or cericae.17

    Tis is wha we call upside-down spendinghe leas resources are spen on he

    sudens mos a risk o ailure, reserving unds or sudens who already have

    demonsraed capaciy o succeed and advance.

    In he rs wo years o college, greaer invesmens in suden coaching, inensive

    advising, and improving he eeciveness o developmenal educaion could yield

    beter suden reenion and learning oucomes.18

    Bu i would require he edu-caional insiuions o make some choices o reduce spending on upper-division

    and graduae educaiona choice mos would raher no make.

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    Competition that increases spending unrelated to outcomes

    Te growing role o paren- and suden-paid uiion in public higher educaion is

    ipping he scales more oward marke-oriened decision making by sudens and

    heir parens and away rom public policy decision making, which means ha incen-

    ives and rewards in he markeplace will have growing imporance o higher educa-ional public policy. One o he diry litle secres o higher educaion nance is ha

    compeiion leads o increased spending and mission creep raher han o greaer

    diereniaion o producs, in par because o he absence o measures o qualiy

    leading insiuions o rea money and presige as surrogaes or excellence.

    Williams College economis Gordon Winsons research on insiuional hier-

    archies and compeiion shows ha compeiion or he bes-prepared sudens

    increases spending, in wha he describes as a posiional arms race in higher

    educaion.19 Zemsky and Massy similarly documen he devaluaion o each-

    ing alongside he incremenal shi o insiuional atenion oward research as adriver o coss or boh higher aculy salaries and lower eaching loads. 20

    Te problem o mission dri away rom eaching and oward research is being

    exacerbaed in he curren environmen, as governing boards abiliy o discipline

    he academic arms race is being weakened as fagship universiies seek o exemp

    hemselves rom sae sysem saus and o weaken coordinaing boards auhor-

    iy over insiuional programs. wo cases in poin are he recen eor by he

    Universiy o Wisconsin Madison (ulimaely unsuccessul) o separae isel rom

    he UW Sysem, and a similar eor (successul) by he Universiy o Washingon

    o persuade he governor o end regulaion o heir insiuion by killing o he

    sae coordinaing board.

    Flagship public-secor insiuions such as hese eel hey need his special saus

    o keep up wih he privae insiuions, which enjoy a huge and growing unding

    advanage. Tey argue ha since sae unds now consiue a minoriy share o

    unding or heir insiuions, hey shouldn have o obey he myriad regulaory

    requiremens imposed on public agencies.21

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    Poor use of data about spending and performance

    Te culure o higher educaion has long equaed qualiy wih resources, mea-

    sured by revenues raher han resuls. As an indusry, higher educaion does a

    remarkably bad job o looking or evidence abou areas where spending pays o

    in posiive oucomes. Almos all higher educaion unding merics are measureso revenues, or oal asses, which ell nohing abou how resources are used

    wihin he insiuions. Bu he ocus on revenues perpeuaes he endless search

    or resources, wheher hose unds go o pay or eaching or research or auxiliary

    enerprises. So he dri in missionand he hun or revenuesconinues.

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    Focusing priorities for better

    business analytics

    Business analyicsmeasures o uni coss relaed o perormanceneed o be

    developed wih an eye o how hey will be used o:

    Deliver improved governance and public policy capaciy Improve sae budge reorm eors Change in-sae unding allocaions o improve lower-division educaion Focus college and universiy nance adminisraors on revenues and coss

    Improve governance and policy capacity

    We need beter merics bu merics are no sel-execuing; hey need o sup-

    por decision making as par o a coheren and eecive governance srucure.

    Rebuilding our public governance models o work beter in he era o echnology-

    delivered insrucion and uiion-driven revenues is key o mainaining public

    capaciy in higher educaion.

    In public insiuions o higher learning, his requires changes in mos saes in

    policy capaciy, boh a he sae and he insiuional levels, o provide leadership

    o his agenda. Specically, a he sae level, saes need o have some organizaion

    capable o guiding he public agenda or atainmen, unding, and accounabiliy.

    Insiuions need governing boards o balance he ineress o he sae wih insi-

    uional ineress. Boh levels need o have he daa capaciy, people, and public

    credibiliy o do he job.22

    Neural business analyics ha ranslae spending ino readily accessible and

    ransparen measures are an essenial ool or building language and shared under-sandings o acs and circumsances beween sae governmen and insiuional

    leaders. Saes should be paricularly ocused on he quesion o public subsidies

    as a percenage o insiuional coss, and how subsidies ranslae ino meeing

    public goals. Saes need o be hinking o higher educaion unding as an inves-

    men sraegy raher han as a way o und insiuions.

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    o move in his direcion, hey need o be able o evaluae he ROI rom an inves-

    men o unds in (or insance) a public communiy college, as conrased o a

    or-pro insiuion, or even buying space in a neighboring sae. Ta means hey

    need merics on average subsidies per suden, and subsidy coss on average or

    each degree or credenial.

    State budget reform

    Te sae budge process or higher educaion needs o be rehough in almos all

    saes in order o move rom he curren boom-bus patern o higher educaional

    unding oward a pah ha suppors a muliyear invesmen sraegy o accomplish

    public purposes. Tis means a shi rom he ron-end regulaory conrols dis-

    cussed earlier in his paper o a beter ocus on perormance and resource use. In

    addiion o models or perormance- and oucomes-based budgeing, and aten-

    ion o use o subsidies, saes should be puting more pressure on insiuionalgoverning boards o demonsrae ha hey are looking a spending wihin he

    insiuions, in ways ha promoe public ransparency abou where money comes

    rom and how i is being spen.

    Business analyics can make a big dierence in inorming hese ypes o decisions

    by bringing ransparency o wha is now a black box o boh sae and insiuional

    leaders. In addiion o looking a subsidies and oucomes, insiuional decision

    makers should be looking a more granular measures o perormance, including

    oal credi hour producion agains degrees (which helps show wha percenage o

    credis are los eiher o atriion or o excess credis), marginal coss per suden by

    level o suden and program, and indirec coss as a proporion o spending.

    Changes in state funding allocations to improve lower-division

    education

    Saes and heir insiuions o higher learning boh need o address heir respon-

    sibiliy or perpeuaing he upside-down allocaion o resources hrough und-

    ing ormulas ha consisenly underund lower division educaion. Sae decisionmakers can advance his by changing how insrucional unds are allocaed, o

    more nearly equalize subsidies beween lower-division, upper-division, and

    graduae educaion.

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    Geting hese merics righ will require dieren general ledger accouning sys-

    ems in many insiuions o atach boh revenues and spending o courses and

    programs. In mos insiuions, uni cos daa, which connecs inormaion abou

    sudens, courses, and credis o aculy and sa salaries, is simply no available.

    Insiuions also need o develop proocols or assigning indirec coss across

    spending caegorieshe spending or general adminisraion, suden supporservices, academic suppor, and operaions and mainenance. In mos insiuions,

    hese areas accoun or more han hal o all spending. Ye we do no have good

    proocols or assigning heir coss o eiher inpus or oupus.

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    Places to go for business analytics

    Each insiuion should approach business analyics wih an eye o he ypes o

    measures ha are bes suied o heir mission and marke. Addiionally, we believe

    here are a number o common merics whose use would improve decision mak-

    ing in all ypes o insiuions. Tey are:

    Measures o average spending per sudenAverage spending per degree conerred Esimaes o coss associaed wih excess credis and wih suden atriion Cos, price and subsidy srucures, and he proporion o average coss ha are

    subsidized by suden uiions Marginal cos per suden by program and level o insrucionAverage coss o shared services including overhead.

    While no perec measures o eeciveness or eciency in and o hemselves

    hose measures require qualiaive assessmens as wellhese merics pu higher

    educaion nance ino a perormance conex, wih a ocus on spending and no

    jus revenues, and he subsidy srucures required o suppor hem.

    Tere are a number o places where insiuions and policymakers can go

    or approaches o higher educaion business analyics. Te Dela Projec on

    Possecondary Coss has developed a series o merics abou unding ha can be

    aggregaed o he naional, sae, or insiuional level. Tese measures include:

    oal revenues by source per sudenAverage spending or educaional and relaed expenses per suden (an average

    ull cos gure including boh insrucional spending as well as spending on

    suden services, academic and insiuional suppor, and physical plan) Te subsidy share o average coss, and he share ha is suppored wih suden

    uiion dollarsAverage educaion and relaed expenses per credi hour, and per degree and

    cericae conerred

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    Te Dela daa are available publicly or more han 2,000 public and nonpro

    colleges and universiies. A longiudinal daabase wih comparable revenue and

    spending daa has been assembled going back o 1988; i can be downloaded rom

    he Dela Cos Projec websie a htp://www.delacosprojec.org. An online

    sysem addiionally presens insiuion-level daa in he Dela merics rom 2002

    orward; ha is available a htp://www.cs-online.org.

    Anoher source wih deailed daa or direc insrucional coss (excluding suppor

    and adminisraion) is he Naional Sudy o Insrucional Coss and Produciviy

    hosed by he Universiy o Delaware, also known as he Delaware Cos Projec.

    Te Delaware Projec is a volunary consorium o insiuions who collaborae

    or he purpose o sharing daa abou spending. Paricipaing insiuions submi

    daa o he projec using he Delaware sandard caegories and receive in reurn

    benchmarks showing how heir insiuions compare in spending o ohers in

    he naional daase. Insiuions waning o learn more abou he Delaware Cos

    Projec may nd i a htp://www.udel.edu/IR/cos/.

    And lasly, he Naional Governors Associaion has recenly promoed he adopion

    o similar merics in heir monograph From Inormaion o Acion: Revamping

    Higher Educaion Accounabiliy Sysems, par o heir Complee o Compee

    iniiaive. In addiion o recommendaions on merics or measuring degree pro-

    gression and degree compleion, he NGA monograph recommends ways o look

    a resource use in relaion o degree producion and oucomes, including employ-

    men and uure earnings. Te monograph also recommends ways or policymakers

    o design sysems ha promoe common language beween sae decision makers

    and insiuional leaders, beginning wih highly aggregaed measures agains broad

    public goals a he sae level, bu connecing o much more deailed academic and

    perormance inormaion wihin insiuions.23

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    18 c ai Pg | Bigig Bi ayi h cg cp

    Conclusion: Cost and outcomes

    Improving access and perormance in higher educaion is a naional impera-

    iveessenial in our opinion o he qualiy o our democracy and o susaining

    economic developmen and growh in he uure. Te days when colleges and

    universiies could expec o receive generous public subsidies wihou much ques-

    ioning abou value or eeciveness are over. o mainain public invesmens in

    higher educaion and o use increasingly scarce resources o improve educaional

    perormance, we need beter ways o undersand he relaionship beween spend-

    ing and oucomes, and o use ha daa o guide how resources are allocaed.

    Te qualiy o evidence abou spending and perormance in higher educaion is

    errible. Beween public policy and higher educaion, we have made much more

    progress in advancing he science o assessing learning oucomes han we have

    in looking a he role ha resources do or don play in producing hose dieren

    oucomes. We have avoided ransparency abou spending and perormance, parly

    because o bad daa, parly because we couldn agree abou ways o measure

    spending, and parly because we don like quaniaive measures o qualiy.

    We can expec o ge away wih ha in he uure. Bu we need no remain

    vicims o broken cos models in he uure. Higher educaion nance can be

    sabilized, and we can nd a beter way o mach revenues wih spending prioriies

    hrough more sysemaic applicaion o business analyics boh a a public policy

    level and wihin insiuions. I we ail o mee his challenge, hen our unding

    problems will become he excuse, i no he reason, or why he nex generaion

    o Americans will be less educaed han he one ha has come beore. I is no a

    uure we should accep, and we don need o.

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    19 c ai Pg | Bigig Bi ayi h cg cp

    About the authors

    Louis Soares is he Direcor o he Possecondary Educaion Program a he Cener or

    American Progress. He brings more han 15 years o privae, nonpro, and public-sec-

    or experience, and experise in sae sraegy and incenives or economic developmen,

    adul lieracy, and workorce developmen. He has worked as a nonpro direcor, edu-caor, policy analys, voluneer, and advocae across he elds o workorce, educaion,

    and economic developmen. A leader in workorce developmen and human capial

    issues, Louis has published aricles and op-eds on workorce and innovaion.

    Jane Wellman is he Execuive Direcor o he Dela Projec on Possecondary Coss,

    Produciviy and Accounabiliy, an independen non-pro research and policy

    organizaion ocused on ways o improve public ransparency abou higher educaion

    nance including comparaive daa on cos merics. Wellman has over hiry years o

    experience in higher educaion policy in he Unied Saes, a boh he sae and

    ederal levels, working wih public, non-pro and or-pro insiuions. Prioro beginning he Dela Projec in 2007, she served wih he Insiue or Higher

    Educaion Policy in Washingon DC, was Vice Presiden or Governmen Relaions

    wih he Naional Associaion o Independen Colleges and Universiies, Depuy

    Direcor o he Caliornia Possecondary Educaion Commission, and Sa

    Direcor o he Caliornia Legislaures Ways and Means Commitee. She began

    her career in higher educaion nance a he Universiy o Caliornia Oce o he

    Presiden, and received her BA and MA degrees rom UC Berkeley. In addiion o

    her work wih he Dela Projec, Wellman also serves as he Execuive Direcor o

    he Naional Associaion o Sysem Heads, and is on he Board o Direcors or he

    Associaion o American Colleges and Universiies.

    Acknowledgements

    Te auhors would like o hank he Lumina Foundaion or is suppor o his research.

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    20 c ai Pg | Bigig Bi ayi h cg cp

    Endnotes

    1 cy m. chi h, dipig cg: Hw dip-iv Ivi c Big Qiy abiiy P-y ei (Whig: c ai Pg, 2011),vib hp://www.ipg.g/i/2011/02/ipig_g.h.

    2 li s chiph mzz, cg-ry s,s-ry cg: a ag Ipvig dg cp-i i Py ei (Whig: c aiPg, 2008), vib hp://www.ipg.g/i/2008/08/g_y.h; J Hk PlFi, th ai High sh Gi r t lv. Wkig Pp 13670 (ni B ei r-h, 2007); W I cii High ei,Kkig h cg d, Pji High sh G- by s r/ehiiy, 1992-2022 (2008); ogii ei c-pi dvp, ei G2010 (2010). th ui s w k 19h g ii-iz i yg , i B.a. gh i, whih i h high ih w.

    3 s, xp: rih a Jip rk, aiyai: lii lig cg cp (chig: uiviy chig P, 2011).

    4 ahy P. cv, sv r, B chh, th cgPy: ei, opi lii eig (Wh-ig: Ggw uiviy c ei hWk, 2011).

    5 d m. dh, c m. lih, J V. W,t i cg spig, 1998-2008 (Whig: d Pj-, 2010).

    6 Ibi.

    7 Bi Bwh, ci c: a ayi sb-B- ci (Whig: cp cg ai, 2010).

    8 B V, Gig P G: rbiig h ri eiBig cg s (dv, co: ei cii h s, 2010).

    9 J W, th Py ai chg Fig

    Pbi sy (Whig: ni aii syH, 2011).

    10 dh h, t i cg spig; nic Pbi Piy High ei, mig up.,

    11 J W, Fiig, a ai, Fby 25,2010, vib hp://www.hw.g/-/jw.pp; Wi dy Ji dy, th BWh, spb 23, 2008, vib hp://www.wip.wi./Pg/Pg.px?Id=0784-7-45-9244-547876412.

    12 s, xp: og uiviy sy, ous Gvchg Pp (2011), vib hp://./i///p/gv//2011IBGv.p;Wii IPhip, vib hp://www.wii./wip/.

    13 J V. W, d m. dh, c m. lih,

    th Gwig Ib: r t i u.s. Pyei Fi (Whig: d Pj, 2008).

    14 chi h, dipig cg.

    15 Ibi.

    16 c thi J sih, c r s Kwg:Wh c High ei l ab Piviy?, chg,mh-api 2011, vib hp://www.hgg.g/a-hiv/Bk%20I/2011/mh-api%202011/---.h.

    17 shi B cg, ai B, J sy, F-s csy (B, co: s High ei exiv of,2010), vib hp://www.h.g//sHeeo_c%20sy%20rp_2010.p.

    18 Bi P Jh lvi, r-igiig ciy cg ih 21 cy: a s-c apph High e-i (Whig: c ai Pg, 2009), vib hp://www.ipg.g/i/2009/12/igi-ig_iy_g.h.

    19 G Wi, th Pii a r i High ei.dii Pp 54 (Wii Pj h ei Highei, 2000).

    20 rb Zky Wii my, th li h rh,Piy Ppiv 2 (4) (1990), vib hp://www.hi-gi.i/d/J2004/doc-2004J12-1073931090.p.

    21 th g pivizi pbi iii i pviby: J d Fi Wk, th F h Pbiuiviy i ai (Bi, md: Jh Hpki uiviyP, 2003).

    22 s, xp: Jph Bk, ni Piip: svig h PbiG i ti chgig Gv m cg

    uivii, ni ck 13 (4) (2005); th d Pj Py ei c, Piviy, abiiy,

    th ni c High ei mg sy, th ni c Pbi Piy High ei,sghig cg oppiy P: F,s Iii lhip, ni ck 18 (2) (2010);s cpiy High ei Piy, ni ck 13(3) (2005), vib hp://www.highi.g/k/0305/w0305-i.p.

    23 ni Gv aii, F Ii ai:rvpig High ei abiiy sy (2011),vib hp://www.g.g//iv/i/nGa//p/1107c2cactIonGuIde.PdF.

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