Brian VaughnSr. Infotech Analyst/Sr. Systems Administrator

Round Rock, TX 78665binaryninja001@yahoo.com - 661.382.7886

Solutions-oriented IT Specialist with notable success directing a broad range of corporate IT initiatives whileparticipating in planning and implementation of information solutions in direct support of business objectives.Track record of increasing responsibility, systems analysis and development, and full life cycle projectmanagement.Demonstrated capacity to implement innovative solutions that drive awareness, decrease exposure, andstrengthen organizations.Hands-on experience leading all stages of system development efforts, including requirements definition,design, architecture, testing, and support.Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts whilemanaging, motivating, and leading project teams.Adept at developing effective policies and procedures, project documentation and milestones, and technical/business specifications. Core Competences: Network & Systems Security; Business Impact Analysis; Regulatory Adherence;Data Integrity/Recovery; Disaster Recovery Planning; Contingency Planning; Research & Development;Risk Assessment; Cost Benefits Analysis, Systems Support, Customer Assistance, and Systems NetworkAdministration and Maintenance. * Platforms: Microsoft Windows operating systems from 95 on, Linux (many flavors), Sun SPARC, Mac OS,VMWare Virtual Machines and Linux ESX servers, DOS, Blackberry Enterprise Server. MSSQL, SNORT,Cisco VOIP Call Manager, NORTEL BCM400 PBX. NETAPP, SAN, NAS Shortel VOIP. * Tools: Amazon EC2Cloud, Rackspace Backtrack Pentest Suite, SolarWinds Whats Up!, NTOP, NMAP, Symantec/Norton VirusProtection Utilities, HP OpenView, Snort, Microsoft Office System (including Microsoft Word, Microsoft Excel,Microsoft PowerPoint, Microsoft Access, and Microsoft Outlook), Microsoft Project, and Microsoft FrontPage.,ADLIB, OCR Imaging Software, Adobe Acrobat. Doubletake, OpenManage, as well as many others.Authorized to work in the US for any employer

WORK EXPERIENCE

Sr. Systems AnalystGLG - Austin, TX - February 2015 to October 2015

ResponsibilitiesProvided end user support for users in all of our offices worldwide which was roughly 1000+ users.Maintained Cisco call manager as well as installed Cisco VoIP phones.Setup conferences using sonexis conference manager and zoom software.Provided support for proprietary software that GLG developed in house .

AccomplishmentsProvided excellent support to end users ensuring that our team was more proactive vs reactive.I'm the type to never be at my desk . Instead I walk the floor and see how users work and if there is anythingI can help them streamline I do thus increasing their productivity.

I really get to know each user on a personal level and provide a concierge service to each one fulfilling anyneeds they may have . If they need a suggestion on new technology I research for them and provide themwith a working solution.

Skills UsedFamiliar with most used operating systems windows Mac and Linux . I've worked in many environments with active directory and exchange jira alt assasin products VMware amazonec2 and other cloud environments . I also am big on security. It's a hobby of mine that I enjoy keeping up with .I also am very familiar with most mobile products and solutions .

Sr. Infotech AnalystXerox Business Services - Burbank, CA - 2011 to 2014

Provided consierge service to all Disney high level executives.

● Maintained all company laptops and desktops and provided refreshes and break fixes.

● Acted as a liason for vendors.

● Maintained company's mobile devices with mobileiron server

● Supported Cisco VOIP phones and network.

● Provided accountability of all company hardware to include desktops, laptops and handheld devices.

● Managed Exchange 2010 server.

● Created user accounts and security groups in active directory.

● Managed company network printers.

● Provided support for MAC and OS X as well as Windows Xp, and Win7 enterprise.

● Provided support for handheld devices to include android, iphone and blackberries.

Systems/Network AdministratorICONMOBILE LLC - Santa Monica, CA - 2010 to 2011

Provided support to helpdesk on escalated issues support to helpdesk on escalated issues. issues.

● Maintained all company servers in Amazon AWS EC2 Cloud and Rackspace environment

● Acted as liason for vendors.

● Maintained company's internal servers and network

● Supported Shortel VOIP phones and network.

● Provided accountability of all company hardware to include desktops, laptops and handheld devices.

● Managed Exchange 2010 server for company.

● Created user accounts and security groups in active directory.

● Managed company network printers.

● Provided support for MAC and OS X.

● Managed SQL clusters.

● Provided support for handheld devices to include android, iphone and blackberries. issues.

● Maintained all company servers in Amazon AWS EC2 Cloud and Rackspace environment

● Acted as liason for vendors.

● Maintained company's internal servers and network

● Supported Shortel VOIP phones and network.

● Provided accountability of all company hardware to include desktops, laptops and handheld devices.

● Managed Exchange 2010 server for company.

● Created user accounts and security groups in active directory.

● Managed company network printers.

● Provided support for MAC and OS X.

● Managed SQL clusters.

● Provided support for handheld devices to include android, iphone and blackberries.

Systems/Network AdministratorHRN Services - Beverly Hills, CA - 2009 to 2009

Provided support to helpdesk on escalated issues.

● Maintained all company servers to include their citrix servers, web servers, backup servers and fileservers.

● Acted as liason for vendors.

● Supported Shortel VOIP phones and network.

● Maintained Blackberry Enterprise Server and handhelds for company.

● Managed Exchange 2003 server for company.

● Maintained backup library.

● Created user accounts and security groups in active directory.

● Managed company network printers.

● Provided support for MAC and OS X.

● Managed companies antivirus and spam appliance. ( IRONPORT )

● Managed SQL clusters.

Systems/Network AdministratorBMC GROUP - El Segundo, CA - 2005 to 2009

Oversee companywide efforts to identify and evaluate all critical systems. Design and implement policies,processes, and procedures and perform cost benefit analysis on all recommended strategies. Establish aHelpdesk Support Center to support end users and as well as issue tracking and asset management.Perform Administrative maintenance on all servers keeping them up to date with patches and updates.Install hardware, software and make any changes needed for the end users. Setup and implemented thedesign of data room and Network Operations Center. Answer support calls and make support calls tovendors if escalation is needed. Installed and maintained Blackberry server, and provided users with supportwith their handhelds. Create/modify accounts in 2003 Active Directory. Provide access to clients and endusers to share point internal and external sites. Provide laptop, desktop, and printing support to end users.Key Contributions:

● Established a Helpdesk for the company

● Created policies and procedures and work flow on how the helpdesk works and supports end users andclient. Documented SOP for future system admins.

● Created and maintained Network Operations Center for company. Tested tons of different vendorsoftware. Setup NOC Center so that system admins could have a visual on our entire WAN andLAN network.

● Created documentation and tutorial videos to train end users different tasks to help streamline whatthey did on a daily basis which in turn helped the company work more efficiently.

● Was given the task to learn setup and install and then implement a companywide BlackberryEnterprise Solution. Responsible for training other how to administer and maintain.

● Helped managed and maintain Exchange Server 2003.

● Installed, upgraded and maintained company dev and production servers. Current environment is

Unit Level Circuit Switch OperatorUSMC - Camp Pendleton, CA - 2001 to 2008

Installed, operated and maintained military version of a central office switch.

● Spent two deployments amounting to 14 months in support of Operation Iraqi Freedom I and II.

● Operated and maintained over $5 million dollars worth of communications equipment.

● Performed preventive maintenance on all equipment.

● Installed and interconnected equipment performing technical control over a world wide network.

● Updated databases and cryptographic keys.

● Established voice and data communications via satellite and commercial networks.

● Transmitted voice and data circuits over single and multi-channel radio systems.

● Installed different types of cables to include 26 pair cable, coaxial, fiber, category 5, and category

З.● Worked with a variety of patch panels, distribution boxes, and test equipment.

● Worked with multiplexers, RED COM switches, tactical and commercial switches, analog switches,fiber optic converters, secure and non-secure telephones, firebirds, and a variety of cryptographicequipment and materials.

● Familiar with CDMA, TDMA, and FDMA.

● Worked with a variety of phones to include tactical digital phones, Secure Telephone Units, 4 wireanalog, 2 wire analog, voice over IP, and global satellite mobile phones.Key Contributions:

● Trained marines on their to operate outside of their given job sets.

● Ensured the safety and good welfare for troops underneath myself.

● Earned many letters of accommodations and was well recognized by my peer as well as higher ups formy knowledge of job.

EDUCATION

Certificate of Completion in Advance CommunicationsMarine Corps Communications Electronics School - 29 Palms, CASeptember 2001

Combat Training in Field Wireman/LinemanMarine Corps Communications Electronics School - 29 Palms, CAJune 2001

General EducationLittle rock High SchoolApril 2001

SKILLS

Ability to learn very quickly. Known as go to guy, self taught computers at the age of 8. Linux Windows andMacOSX

MILITARY SERVICE

Service Country: USBranch: USMCRank: Corporal of MarinesJanuary 2001 to October 2008Non Commissioned officer of the United States Marine CorpTwo combat tours in support of OIF 1 and OIF IIHonorable Discharge

ADDITIONAL INFORMATION

● Experienced with MS-Windows 3.1, 95, 98, NT, 2000, XP, OFFICE, DOS, LINUX, UNIX, and Novell.

● Excellent troubleshooting skills.

● Excellent ability to adapt and learn new things quickly and efficiently.

● PC hardware and software.

● Network security to include penetration testing, audits, packet sniffing, enumeration, foot printing, policyediting and firewall

● configuration etc. Wireless networking and security.

● Always been known as the go to guy. If someone doesn't know it they usually came to me because I knew itor I could figure it out.

● Able to give orders as well as take orders.

● I show a lot of initiative and take pride in the work I do and I also take pride in my knowledge. If I don't knowthe answer I will find it.

SECURITY CLEARANCESecret security clearance granted by the Department of Defense