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Brian Fields5209 Valleybrook Circle (205) 515-2774Birmingham, AL 35244 [email protected]
Senior Sales and Marketing Professional
Profile: A seasoned professional with exceptional leadership and team building skills, seeking partnership with a like-minded company that is truly serving their market based primarily on market needs. Sharp business acumen, with demonstrated abilities in several areas:
• 25 years of strong outside sales and management experience• 13 years experience in the Automotive and, Heavy Duty Market• Accomplished in developing and executing marketing campaigns• Some experience with Hydraulics• Passion for establishing relationships with clients
Computer Skills: High level of competency in advanced use of the Internet for Marketing and Promotions, proficient in MS Office Suite.
EXPERIENCE
2014-Present Service Manager Christian Brothers Automotive
Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Manage workflow and coordination of Technicians in order to maximize production.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.
2013-2014 Service and Tire Center Manager Pep Boys Automotive
Direct and coordinate, through subordinate personnel, activities of workers engaged in diagnosing and repairing automobile malfunctions.Monitor operations to ensure that services rendered conform to company policy and standards.Coordinate activities of staff personnel conducting research and testing program on automotive equipment considered for acquisition for such factors as operational performance, operational and maintenance costs, safety of operation, and compliance with environmental laws and regulations.Reviews and submits staff proposals for modifications to vendor or manufacturer.Coordinate automotive repair and maintenance services to obtain maximum utilization of automotive equipment and prevent operational delays in other departments.Resolve customer complaints.Review operational expenses and collection reports for accuracy.Authorize acquisition of tools, equipment, and parts.Hire, discharge, and assist in training workers.Monitor and maintain proper inventory levels of chemicals, lubricants, repair parts and tires.
2006-2013 Sales Professional NAPA, Multiple Stores
Responsible for sales growth and, achieving store and, personal sales quota. Presented marketing programs and suggestions to clients on growing business and operating in a more efficient manner. Consistently one of the top three salespersons. Received several awards for sales growth. Consistently exceeded sales quota goals.
2003-2006 District Manager Tools & Equipment NAPA, AL & FL Panhandle
Responsible for marketing of Tools and Equipment for NAPA through N.A. Williams’s group. Presented programs to store owners and staff throughout the state of Alabama and, Northwest Florida. Planned and organized many large promotional events to market Tools & Equipment. Consistently achieved sales goals.
1994-2003 National Accounts Manager Church & Stagg
Responsible for sales and customer relations of National and Major Accounts. Managed office supply and, printing procurement as well as their needs for commercial interiors.
1990-1994 Vice President Brooks Supply
Responsible for overall company growth and performance. Started company in friend’s basement while working night shift at ABC Coke Plant. Grew from two desks in basement to 12
employees, three delivery trucks, warehouse, offices and, 2.5 million in annual sales. Bought out by Church & Stagg in 1994.
Volunteer Work:
Samaritan's PurseTeam Leader, Chain Saw and Heavy Equipment OperatorJanuary 2012 Disaster and Humanitarian ReliefAssisted families in need of help after the January tornado in the Trussville Clay area. Lead, organized and supervised teams of 10 to 20 volunteers into the disaster area to remove trees, debris and provide emotional support for families affected.
Samaritan's PurseTeam Leader for front line disaster responseApril 2011 Disaster and Humanitarian ReliefLead, organized and supervised teams into the disaster area to provide help and support to families affected by the tornadoes. Assisted with tree and debris removal and emotional support for families affected.
YWAMCo-Team Leader YWAMMarch 2010 Disaster and Humanitarian ReliefHelped organize lead team to Haiti to aid in the recovery efforts after the earthquake in 2010. Provided emotional support and aided in clean up and building / providing temporary shelter for families that were displaced during the earthquake.
Valleydale Baptist ChurchVolunteerJanuary 2010 – February 2011 (1 year 2 months) Humanitarian ReliefLead High School and College age youth to help provide food and emotional support to homeless and poverty stricken individuals and families.
Education: Bessemer State Tech, Electrician program through ABC Coke/Drummond Coal.
Jefferson State Business Major
Tarrant High School class of 1984 Team Captain Football and Baseball Mr. Top Cat Runner up.
References: Brandon Fisher / Christian Brothers Automotive / Owner Office: 205-987-6620 Cell: 205-335-5810 Email: [email protected]
Kevin Grimes / NAPA Genuine Parts Company / Manager Office: 205-621-6527 Cell: 256-510-0928
Email: [email protected]
Steve Shea / Morris Shea Bridge Company / Owner Office: 205-672-2403 Cell: 205-296-4413 Email: [email protected]
Eric Pozner / Apex Tool Group / National Account Manager Cell: 317-557-2736
Email: [email protected]
