BREAKING DOWN THE BARRIERSEVAN LEYBOURN

Evan LeybournLean / Agile Business Leader and AuthorMelbourne, Australia@eleybournhttp://theagiledirector.com

COMMUNICATION

IS HARD

NSA

EASY TO

MISUNDERSTAND

Ma & Pa Kettle

LANGUAGE BARRIERSTHE NATURAL DIFFERENCE IN CONTEXT

Hofstede’s Power Distance Indexhttp://geert-hofstede.com/

Austria

Israe

l

German

y

Australi

a

United St

ates

India

Mexico

Russia

Philippines

0

10

20

30

40

50

60

70

80

90

100

11 13

35 3640

7781

93 94

WHAT DIRECTION DOES TIME MOVE?

PHRASAL VERBS

你好 !

NON VERBAL COMMUNICATIONTHE NATURAL DIFFERENCE IN CONTEXT

HIERARCHY AS AN IMPEDIMENTCULTURAL COMMUNICATION DIFFERENCES

COMMUNICATION

IS EASY

COMMUNITIES OF PRACTICEPROJECT MANAGEMENT COMMUNITY

WIIFMWHAT’S IN IT FOR ME

SORRY FOR THE NEXT SLIDE

1. New Members Introduction; 2. Current Department Initiatives Roundtable: Where

each member has 1 minute to describe what they are currently working on and how members can help each other;

3. Focus Presentation: A 20 minute presentation (as planned by the CoP chair) on a specific topic of interest. This presentation may be from CoP members, other staff or external SME’s;

4. Open Discussion / Lean Coffee: 20 minutes allocated to an open (but still moderated) discussion on any important topics;

5. Future Agenda and Next Meeting Timeframe.

SELF MANAGEMENTREDUCING APATHY AND PERSONALITY CULTS

SETUP LEAN COFFEETO DISCUSS > DISCUSSING > DISCUSSED

Statler & Waldorf

LET’S GO!!!

Attention Test

QUESTIONS???EVAN@THEAGILEDIRECTOR.COM@ELEYBOURN