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Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016

Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

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Page 1: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Break out session EA Summit 2016:

GRC Continuous Control with case

study by Stahl

November 10, 2016

Page 2: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Agenda

1

Every Angle for Governance, Risk & Compliance (GRC)

Customer case: Stahl

Introduction

2

3

Page 3: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Who is who?

Janine Siertsema

Functional Consultant at Every Angle

https://nl.linkedin.com/in/janinesiertsema

[email protected]

+31(0)6-2335 9769

Dennis van de Wiel

Senior Manager at KPMG

https://nl.linkedin.com/in/dvandewiel

[email protected]

+31(0)6-5154 1639

Cas Nuy

Global Business Support Manager at Stahl

[email protected]

+31(0)41 668 9329

Page 4: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Every Angle for GRC

Control the risk, seize the opportunity

Page 5: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Agenda

1

Every Angle for Governance, Risk & Compliance (GRC)

Customer case: Stahl

Introduction

2

3

Page 6: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How the process

was designed

What typically

happens

Page 7: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

You cannot control what you don‘t understand... you cannot

improve what you can‘t control.

Need to

understand

this…

UNDERSTAND CONTROL IMPROVE

Root Causes of Issues, Losses

and Disruptions

Business

Performance

Data integrity, compliance, human error,

schedule adherence, process

conformance issues…

Service levels, Inventory control, supplier

performance, plan adherence, compliance,

data integrity…

Customer retention, Operating cost, revenue,

margin, risk prevention, integrity, cashflow…

Process

Performance

Page 8: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Control

PROCESS

non-conformance

We believe that Control is necessary for Improvement…

Where other tools measure only compliance, Every Angle’s

solution enables your team to understand, monitor and report on

conformance AND performance.

Control

DATA

non-conformance

Control

PEOPLE

non-conformance

Page 9: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Selection of GRC analyses - Purchase 2 Pay

Ma

ste

r d

ata

Pu

rch

as

e t

o P

ay

Paymentclearing

Goodsreceipt

Purchaseorder

Invoicereceipt

Paymentproposal

Bank Payment

Paymentrun

Vendormaster

VendorBank data

Vendorfinance data

Go

ve

rna

nc

e,

Ris

k a

nd

Co

mp

lia

nc

e

Incomplete

master data

PO’s without

GR/ IR

PO’s after

invoice

GR without

PO

SoD: change

bank vs invoice

Invoice cleared outside

payment run

SoD: Invoice entry

vs release

SoD: Change bank

vs payment run

Duplicate

suppliers

Direct bank

payments*

Page 10: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Every Angle platform and KPMG knowledge

EA4F2R

Finance &

Controlling

EA4P2P

Procure

to Pay

EA4O2C

Order

to Cash

EA4PM

Plant

Maint.

EA4HCM

Human

Resource

Free teaser set

A sample set of

angles and fields to

identify risks. Free as

part of Every Angle.

Full module

A full module

developed in

conjunction with

KPMG to enable

Continuous Control

Monitoring as part of

a risk strategy.

EA4S2D

Supply

Chain

EA4GRC

Governance, Risk and Compliance

Analytics

Content

Platform

EA4IT

IT

Mngmt.

Future

Page 11: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

All 71 out-of-the-box analytics of the EA4GRC module

(Master) Data Controls1. Duplicate customers *

2. Active customers without credit limit *

3. Incomplete customer master data

4. Critical changes to customer master data

5. Customers with high credit limits

6. Mandatory field settings for customer master data

Process Controls7. Billing due list *

8. Credit note / invoice ratio *

9. Customer Credit Exposure

10. Manual discounts on sales orders

11. Use of automatic credit check in sales orders

12. Sales orders with manually overwritten sales price

13. Delivery due for goods issue

14. Deliveries without source documents

15. Customer invoice classification

16. Customer invoices not transferred to FI

17. Customers credited without goods return

18. Ageing of customer balances

19. Manual Accounts Receivable payments

20. Customer invoices without sales order

Segregation of Duties (actual violations)21. Create SO vs. Release billing block SO *

22. Create SO vs. Create billing doc *

23. Create credit memo request vs. release credit

memo request

24. Maintain Credit Limit vs. Create Sales Order

25. Change Customer master vs. release billing

document

O2C (25)

(Master) Data Controls1. Duplicate vendors *

2. Vendors with alternate payee in document

3. Incomplete vendor master data

4. Critical changes to vendor master data

5. Vendors with inconsistent reconciliation account

6. Mandatory field settings for vendor master data

Process Controls7. Purchase orders without Goods Receipt or

Invoice Receipt indicator

8. Retrospective Purchase Orders (created after

invoice)

9. Purchase orders with manually overwritten

purchase price

10. Goods receipts without purchase order

11. Vendor invoice classification (3-/2-way match,

without purchase order)

12. Parked vendor invoices (current)

13. Invoices on one-time vendors

14. Vendor invoices without purchase order

15. Goods receipt quantity exceeds purchase order

16. Invoice value exceeds purchase order

17. Open items on GR/IR accounts *

18. Overdue vendor invoices and payments

19. Manually cleared vendor invoices (outside

payment run)

Segregation of Duties (actual violations)20. Create Purchase Order vs. Invoice Entry *

21. Change vendor bank account vs. Create invoice *

22. Change vendor bank account vs. Execute

Payment Run

23. Invoice Entry vs. Invoice Release

P2P (23)

(Master) Data Controls1. Changes to GL Account automatic posting only

indicator *

2. Changes to asset master data

3. GL accounts allowed for manual postings

4. Account determination for vendors

5. Account determination for customers

6. Account determination for assets

Process Controls7. Open items on suspense accounts *

8. Journal entries after period end *

9. Unposted and unvalued Assets

10. No cumulative depreciation on assets with

depreciations

11. Useful life of assets (asset life vs. depreciation)

12. Manual Journal Entries (MJE)

13. MJEs to accounts blocked for manual postings

14. MJEs on P&L accounts

15. MJEs after 18:00

16. MJEs Benford's Law

17. MJEs by users normally not posting MJEs

18. Unposted FI documents

19. Trial Balance cumulative and per period

20. Reconcile AP Postings with Balance

21. Reconcile AR Postings with Balance

22. Reconcile GL Postings with P&L

Segregation of duties (actual violations)23. Change GL account vs. create journal entry *

F2R (23)

* Free teaser set: A sample set delivered free as part of Every Angle.

Page 12: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

WHAT ARE YOUR AMBITIONS

CONTINUOUS IMPROVEMENT

Embedding GRC in the organization

Governance, Organization & Structure Accountability & responsibilities

Risk profile Risk drivers/ Emerging Risks/ Interdependencies

Culture & Behavior Motivation / Incentives / Ethics and compliance

Enterprise Assurance Continuous monitoring / Effectiveness and efficiency review /

Integrated reporting

What are the next steps?

Who do we need to involve?

What are the timelines of dependencies?

When do you want to discuss a detailed plan?

Page 13: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Agenda

1

Every Angle for Governance, Risk & Compliance (GRC)

Customer case: Stahl

Introduction

2

3

Page 14: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Every Angle & GRCCas Nuy 10 november 2016 EA Summit

Page 15: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Agenda

1. Introduction Stahl

2. Why Every Angle

3. Why GRC

4. How we use it

Page 16: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Company vision

Stahl is a leading specialist and innovator in chemicals for leather treatments such as dyeing, tanning and finishing, as well as performance coatings for all kind of other materials. Stahl delivers essential, creative and inventive solutions that add value for the brands.

Page 17: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

A brief history

Page 18: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

• 1 Headquarters• 11 Plants• 42 Application labs / sales offices• 1800+ Employees

Worldwide coverage

Page 19: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Stahl’s expertise is not limited to a specific industry, we open up endless possibilities in:■ Automotive■ Transportation

■ Fashion■ Home interior ■ Architectural■ Leisure and sports■ Industrial textiles ■ Graphic Arts■ Coil and Industrial Metal

■ Electronics plastics■ Other specialty products…and the list just keeps on growing!

The specialistfor all industries

Page 20: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Every Angle

Acquisition 2014Integration 11 plants

Supply Chain

Page 21: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How we use it (EA)

• Pilot phase

– Support integration

– Focus Supply Chain

• New product EA R2016

Page 22: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

GRC

Increased Audit focusNeed for mitigating controls

Page 23: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How we use it (EA)

EA4GRC

Governance, Risk and Compliance

Future

EA4F2R

Finance &Controlling

EA4P2P

Procureto Pay

EA4O2C

Orderto Cash

EA4PM

PlantMaint.

EA4HCM

HumanResource

EA4S2D

SupplyChain

EA4IT

IT Mngmt.

Page 24: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How we use it (GRC)

• Review of free set

• Pilot phase “Full set”

• First users GRC module R2016

• Overall results

• Signed the contract

– October 1st 2016

• Company wide license

– Scheduler

– ZEA03N

Page 25: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How we use it (GRC)

• Review of most valuable

– Internal Audit Officer

– Financial controller

• Regular sessions

– Specific GRC reports

– Specific SAP reports

– Stahl specific

• Automatic distribution

– Schedule improvement

Page 26: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

How we use it (GRC)

• Activities in production by Support staff

• Parked vendor invoices

• Billing Due list

• Delivery due for goods issue

• Billing documents not transferred to FI

• One time vendor/customer

• Sales orders manual price change

• Various SOD actual violations

• Integrity master data

Page 27: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Activities in production by Support staff

with financial impact

Page 28: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Parked vendor invoices

Page 29: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Billing documents not transferred to FI

Page 30: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Various SOD actual violations

Page 31: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Automated distribution of Angle result

Page 32: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

All 71 out-of-the-box analytics of the EA4GRC module

(Master) Data Controls1. Duplicate customers *

2. Active customers without credit limit *

3. Incomplete customer master data

4. Critical changes to customer master data

5. Customers with high credit limits

6. Mandatory field settings for customer master data

Process Controls7. Billing due list *

8. Credit note / invoice ratio *

9. Customer Credit Exposure

10. Manual discounts on sales orders

11. Use of automatic credit check in sales orders

12. Sales orders with manually overwritten sales price

13. Delivery due for goods issue

14. Deliveries without source documents

15. Customer invoice classification

16. Customer invoices not transferred to FI

17. Customers credited without goods return

18. Ageing of customer balances

19. Manual Accounts Receivable payments

20. Customer invoices without sales order

Segregation of Duties (actual violations)21. Create SO vs. Release billing block SO *

22. Create SO vs. Create billing doc *

23. Create credit memo request vs. release credit

memo request

24. Maintain Credit Limit vs. Create Sales Order

25. Change Customer master vs. release billing

document

O2C (25)

(Master) Data Controls1. Duplicate vendors *

2. Vendors with alternate payee in document

3. Incomplete vendor master data

4. Critical changes to vendor master data

5. Vendors with inconsistent reconciliation account

6. Mandatory field settings for vendor master data

Process Controls7. Purchase orders without Goods Receipt or

Invoice Receipt indicator

8. Retrospective Purchase Orders (created after

invoice)

9. Purchase orders with manually overwritten

purchase price

10. Goods receipts without purchase order

11. Vendor invoice classification (3-/2-way match,

without purchase order)

12. Parked vendor invoices (current)

13. Invoices on one-time vendors

14. Vendor invoices without purchase order

15. Goods receipt quantity exceeds purchase order

16. Invoice value exceeds purchase order

17. Open items on GR/IR accounts *

18. Overdue vendor invoices and payments

19. Manually cleared vendor invoices (outside

payment run)

Segregation of Duties (actual violations)20. Create Purchase Order vs. Invoice Entry *

21. Change vendor bank account vs. Create invoice *

22. Change vendor bank account vs. Execute

Payment Run

23. Invoice Entry vs. Invoice Release

P2P (23)

(Master) Data Controls1. Changes to GL Account automatic posting

only indicator *

2. Changes to asset master data

3. GL accounts allowed for manual postings

4. Account determination for vendors

5. Account determination for customers

6. Account determination for assets

Process Controls7. Open items on suspense accounts *

8. Journal entries after period end *

9. Unposted and unvalued Assets

10. No cumulative depreciation on assets with

depreciations

11. Useful life of assets (asset life vs.

depreciation)

12. Manual Journal Entries (MJE)

13. MJEs to accounts blocked for manual

postings

14. MJEs on P&L accounts

15. MJEs after 18:00

16. MJEs Benford's Law

17. MJEs by users normally not posting MJEs

18. Unposted FI documents

19. Trial Balance cumulative and per period

20. Reconcile AP Postings with Balance

21. Reconcile AR Postings with Balance

22. Reconcile GL Postings with P&L

Segregation of duties (actual violations)23. Change GL account vs. create journal entry *

F2R (23)

* Free teaser set: A sample set delivered free as part of Every Angle.

Page 33: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Questions

Page 34: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

We believe that if it can be imagined, it can be created

[email protected] www.stahl.com

Page 35: Break out session EA Summit 2016: GRC Continuous Control ... · Break out session EA Summit 2016: GRC Continuous Control with case study by Stahl November 10, 2016. Agenda 1 Every

Janine Siertsema

Functional Consultant at Every Angle

https://nl.linkedin.com/in/janinesiertsema

[email protected]

+31(0)6-2335 9769

Dennis van de Wiel

Senior Manager at KPMG

https://nl.linkedin.com/in/dvandewiel

[email protected]

+31(0)6-5154 1639

Cas Nuy

Global Business Support Manager at Stahl

[email protected]

+31(0)41 668 9329

Thanks for joining this session!