A Dashboard to Support Problem Oriented Policing

Brandon InscoreCrime Analysis Supervisor

Greensboro Police Department

Zero in on effectiveness as the primary concern. Be proactive. Be committed to systematic inquiry as a first step in

solving substantive problems. Encourage the use of rigorous methods in making

inquiries Make full use of the data in police files and the experience

of police personnel. Group like incidents together so that they can be

addressed as a common problem. Avoid using overly broad labels in grouping incidents so

separate problems can be identified. Acknowledge the limits of the criminal justice system as a

response to problems. Take risks

Problem Oriented Policing

Neighborhood Oriented Policing is:◦ Geographic ownership of smaller territories for

patrol officers within four patrol divisions. ◦ Data driven staffing and division realignment◦ Focus on neighborhood commitment and

problem solving (entire agency)

Synthesis of two projects◦ Staffing Study◦ Problem Oriented Policing – Stratified Model

grant

Neighborhood Oriented Policing (NOP)

Use problem solving and community engagement when delivering police services.

Establish ownership of patrol areas by patrol officers.

Public safety is the job of all City Departments.

Use accurate information for making decisions.

Build interagency multidisciplinary partnerships

NOP Guiding Principles

Phase 1: Crimemapping.com

Phase 2: CrimeView Desktop

Phase 3: CrimeView Dashboard

Phase 4: The Future - NearMe

Technology Roll Out

Web based software that enables everyone in the agency to:◦ Bring in a lot of different pieces of info into one place◦ Access to the same information◦ See information Specific to your assignment◦ Scan to identify trends and patterns◦ Analyze the problems◦ Respond and collaborate on immediate, short-term,

and long-term problems◦ Assess the response◦ Be Accountable◦ De-conflict

Why a Dashboard?

Dashboard Import Process

Report Management

System

Computer Aided

Dispatch

Incidents Citations ArrestsField

ContactsCalls for Service

Any Other Data Sets

Sex Offenders

Probation

Electronic Monitors

Omega’s Automated

Import Process

Multiple profiles, with additional capacity remaining

Converts data into vendor’s format, calculates advanced time analysis fields, and much more…

9 Step Geocoding Process

Populates Data Warehouse

Multiple Daily Updates◦ Includes adding new events, updating records that change,

and removing duplicates

Current Import Process

The Dashboard – Pre-built Queries

Charting Functions

Interactive Queries: What, Where, and When?

Getting the Full Picture

Missions

Key Locations

Adding Greensboro Reference Data

Reference

AdditionalReference Data

Leveraging ArcGIS Online Content

Implementation time Identifying which fields to bring over and what

queries you really need Data clean-up (data and processes) Periodic changes in source data Rolling out software to over 700 people –

training/administration/support It can’t do everything. It’s a dashboard and it isn’t

supposed to. Avoid it becoming just another thing for officers……

Challenges and Considerations

Integration with re-organization has been and will continue to be critical to the success of the implementation

Agency is becoming more map centric Improved allocation of resources and

decision making – being in the right place at the right time

Move from reactive to proactive Increased capacity

Initial Observations

brandon.inscore@greensboro-nc.org

Questions