Brand identity & position

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    MSC 504, 5th Trimester

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    Brand Equity and Brand IdentityBrand Equity and Brand Identity

    Brand

    Identity

    Brand

    Associations

    Brand

    Equity

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    A brand identity provides direction, purpose

    and meaning for the brand. It is central to a

    brands strategic vision and the driver of oneof the four principal dimensions of brand

    equity: associations, which are the heart and

    soul of the brand.

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    Brand identity is a unique set of brand

    associations that the brand strategist aspires

    to create or maintain. These associationsrepresent what the brand stands for and

    imply a promise to customers from the

    organization members.

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    Brand image (how the brand is

    perceived now)

    Brand position (the part of the brandidentity and value proposition to be

    actively communicated to a target

    audience) Product attributes

    An external perspective (i.e., customer-

    based)

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    A brands identity can be viewed from fourperspectives:

    brand as product brand as organization

    brand as person

    brand as symbol W

    hen we view a brand from all theseperspectives, it is easier to develop/reinforce aValue Proposition, Credibility and, ultimately, aRelationship with the customer.

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    Brand Identity

    Brand asProduct Brand asOrganization Brand asPerson Brand asSymbol

    Value Proposition Credibility

    Brand-Customer Relationship

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    Brand as Product

    Product Scope

    ProductAttributes

    Quality/value

    Uses

    Users Country of Origin

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    Brand as Organization

    Organization attributes (e.g., innovation,

    consumer concern, trustworthiness) Local vs. global

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    Brand as Person

    Personality (e.g., genuine, energetic, rugged,)

    Brand-customer relationships (e.g., friend,adviser,)

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    Brand as symbol

    Visual imagery and metaphors

    Brand heritage

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    Functional Benefits: ABMW car handles well,

    even on ice.

    EmotionalBenefits: Excited in a BMW. Self-ExpressiveBenefits: Sophisticated and

    successful in a BMW.

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    Brand position is the part of the brand

    identity and value proposition that is to be

    actively communicated to the targetaudience and that demonstrates an

    advantage over competing brands

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    What elements ofBI to include?

    Core identity: central, timeless essence of the

    brand (most unique, valuable aspects)(toothpaste)

    Points of leverage: specific keys to success (e.g.,Tata for trust)

    The value proposition: a key benefit part of thevalue proposition (functional, self-expressive,)(Toothpaste works as a mouth freshner)

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    Guides and enhances brand strategy Improves brand memorability Provides meaning and focus to the organization Provides extension options

    Co-branding at Yahoo

    In sum, provides: value proposition

    credibility to other brands basis of relationship