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8/8/2019 Brand identity & position
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MSC 504, 5th Trimester
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Brand Equity and Brand IdentityBrand Equity and Brand Identity
Brand
Identity
Brand
Associations
Brand
Equity
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A brand identity provides direction, purpose
and meaning for the brand. It is central to a
brands strategic vision and the driver of oneof the four principal dimensions of brand
equity: associations, which are the heart and
soul of the brand.
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Brand identity is a unique set of brand
associations that the brand strategist aspires
to create or maintain. These associationsrepresent what the brand stands for and
imply a promise to customers from the
organization members.
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Brand image (how the brand is
perceived now)
Brand position (the part of the brandidentity and value proposition to be
actively communicated to a target
audience) Product attributes
An external perspective (i.e., customer-
based)
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A brands identity can be viewed from fourperspectives:
brand as product brand as organization
brand as person
brand as symbol W
hen we view a brand from all theseperspectives, it is easier to develop/reinforce aValue Proposition, Credibility and, ultimately, aRelationship with the customer.
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Brand Identity
Brand asProduct Brand asOrganization Brand asPerson Brand asSymbol
Value Proposition Credibility
Brand-Customer Relationship
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Brand as Product
Product Scope
ProductAttributes
Quality/value
Uses
Users Country of Origin
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Brand as Organization
Organization attributes (e.g., innovation,
consumer concern, trustworthiness) Local vs. global
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Brand as Person
Personality (e.g., genuine, energetic, rugged,)
Brand-customer relationships (e.g., friend,adviser,)
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Brand as symbol
Visual imagery and metaphors
Brand heritage
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Functional Benefits: ABMW car handles well,
even on ice.
EmotionalBenefits: Excited in a BMW. Self-ExpressiveBenefits: Sophisticated and
successful in a BMW.
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Brand position is the part of the brand
identity and value proposition that is to be
actively communicated to the targetaudience and that demonstrates an
advantage over competing brands
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What elements ofBI to include?
Core identity: central, timeless essence of the
brand (most unique, valuable aspects)(toothpaste)
Points of leverage: specific keys to success (e.g.,Tata for trust)
The value proposition: a key benefit part of thevalue proposition (functional, self-expressive,)(Toothpaste works as a mouth freshner)
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Guides and enhances brand strategy Improves brand memorability Provides meaning and focus to the organization Provides extension options
Co-branding at Yahoo
In sum, provides: value proposition
credibility to other brands basis of relationship