BPPM Session1 QA Doc

8/9/2019 BPPM Session1 QA Doc

1/14

Q&ASessionforBPPM9.0Deployment,Sizing,HADRUpdate

Sessionnumber: 753053399

Date: Thursday,October04,2012

Startingtime: 9:47AM

Q:IsBPPMavailableasGA?Generallyavailabletoallnow?

A:YesBPPM9.0isGA

Q:WillthisdiscussPatrolAgentintegrationoronlyPNetAgents?

A:Todayisanupdateonthepreviousseries. Laterinthisserieswewillhaveacompletesessionon

PATROL

Q:WhatisthesituationwithDashboardandAnalytics?ArewestillprovidingthisforaBPPM

environment(OracleandSybase)?

A:WesupportintegrationwithDashboard. BPPMReportingprovidesthereportingfunctionalityfor

bothevensanddata

Q:IthoughtBii4Pv3connectsdirectlytoPATROLAgentsandNOTNotificationServer

A:AnotificationserverisaPatrolAgentrunningtheeventmgmt.KManddesignatedasaprimaryor

backupNS.

Q:Willtherebeapatrolagentforopenvmsthatsupportsstreaming?

A:WehaveplanstoextendstreamingsupporttobothOpenVMSandiSeries

Q:doesthenewversionsupportBCOconnectingtoanoracleDB?

A:YesBCOissupportwiththeBCOSP1andtheGApatchfor9.0theBCOintegrationonlyworkswith

specificmetrics,andyouneednewKM'sforthistowork

Q:Whatistheagentcountlimitationfortheeventmanagementcell?Isitthesameasanyothercellin

BPPM?

A:Yes,itisthesame.

Q:Bii4pv3usesMCXPwhereyoudefineagentnamewithportnumber..soitconnectsdirectlytoPA..

where

does

NS

come

in

to

picture

with

that?

A:yes....itsthesame. Differencebeingthatinsteadofputtingeverypatrolagentinthemxcpconfig,

youonlyputtheNS. ThenyouhaveallthepatrolagentssendtheireventstotheNS. SotheNSactsas

atrafficcop. butthisisantiquated

Q:IsthereaProactiveNetagent onBPPM9

A:Itisavailableforupgradingcustomers.Itisnotusedfornewinstallationsanylonger.


2/14

Q:IsBPPMintegrationtoany3rdpartyticketingtoollikeServiceNowispossible?How?

A:Itisnotyetavailableoutoftheboxbutweareworkingondeliveringitbytheendoftheyear

Q:HowmanyBPPMeventmanagementcellscanbespecifiedwithintheconfiguration?

A:10

cells

have

been

tested

connecting

to

the

BPPM

UI

Q:IamassumingPatrolAgent9.0isreallyPatrol 3.9.

A:thereisa3.9agentanda9.0

Q:Onthefirstarchitectureslide,didIseecorrectlythatallthedatafromtheintegrationnodeswere

sentbacktotheBPPMServerviaanHTTPSconnection?

A:DatafromtheIntegrationServiceisforwardedtotheBPPMServerviaTCP(defaultisport12124).

Thereareotherportsinplayhereaswellandthereisasectioninthedocsthatlistalltheportsthatare

inplayandwhattheyarefor...

Q:Sowhenyou'reconfiguringaPatrolagent(3.9),youdon'tneedtoloadtheEventManagementKM?

Andyouwouldn'tneedtoworryaboutthepatches? Isthiscorrect?

A:Correct. YoudonotneedtoloadtheEMKmwiththelatestagent. Ontheagent

patches....yes...applythemwhenavailable.

Q:Howmanycellscantheagentdirecteventsto?

A:Multiple

Q:DowestillneedtotunethejavamemoryheapsizeforIntegrationServiceagent?

A:Mostlikelybasedonthe#ofpatrolagentsyouhaveconnected

Q:Doesthisneweventintegrationpickupfulllogfilemessages? Isthepatroladapternowobsolete?

(i.e.pnetagentwithpatroladapter)sinceagentsnowconnectdirectlytothebppmserver?

A:Thepatroladapterisabsolutelynotobsoleteasitisthemethodforbringingindata. Whatwasbeing

discussedwashowpatrolagentsnowhavetheabilitytosendeventsdirectlytothebppmcell.

Q:HowdoyouconfigurewhatdatagoesstraighttoEventCellandwhatgoestoPNETServer?

A:PATROLgeneratedeventsgototheeventcell,PATROLcollecteddatapointsgototheServer...

Q:canthePATROLAgentNodesuseboththeoldandnewwayatthesametimetopropagateeventsto

theintegrationserviceserver?

A:I'massumingyouwanttorollthischangeingradually...thusamixedenvironment. Yes,the

environmentwillcontinuetoworkwiththeoldandnew.

Q:whatabouteventmanagementrecoveryactionrules?


3/14


4/14

Q:BPPM9needStandardorEnterpriseOracle?

A:Standard

Q:ReportingneedsanOracleDB?orcanitnowalsobeeninstalledonthebuildinSybase?

A:ReportinginBPPM8.6and9.0requireanOracleDB

Q:ifwehavemorethanoneBMCProactiveNetservers,howdoweintegrateBMCProactiveNetReport

Engine

A:IfyouaregoingafterPerformanceANDDatafromthesameBPPMserver,youwillneedaReporting

DBforeachBPPMserverin9.0

Q:whethertheversion8.6doesn'thaveperformancedataforreporting?

A:BPPMReportingfor8.6onlyprovidesforEventReporting(Performancereportingisavailableinthe

OperationsConsolebasedreports)

Q:

IsBPPM

9available

for

new

installation

or

only

for

upgrade

from

8.5/8.6?

A:ItworksforEither.Ifyouareon8.6,wewouldsuggestbeingonSP3.Ifyouareon8.5,youwould

upgradeto9.0

Q:DoestheBPPMperformancedataintegrationforReportinghavetheabilitytoacceptBPPMSLOdata

A:NotatthistimejustperformanceandEventinformation

Q:Doyouneedseparatereportingstudiolicenseforcustomreports?

A:TheBMCPerformanceManagement ReportingStudioLAentitlesacustomertousetheBusiness

ObjectsshippedwiththeBPPMbaselicensetocustomizeoutoftheboxandcreatenewweb

intelligencereports.Thisfunctionalitydoesnotrequireaseparatelicensekey.However,anycustomer

whoplansusetheBusinessObjectsshippedwiththeBPPMbaselicensetocustomizeoutofthebox

reportsforBMCPerformanceManagerReporting(PatrolReporting)orBMCProactiveNetPerformance

ManagementReporting(asofversion8.5)isrequiredtolicensetheBMCProactiveNetPerformance

Management ReportingStudioLA.

Q:EventheADKM,wehavetheremotemonitoringcapability

A:No,butit'sintheroadmap

Q:dotheremotemonitorkms..doallthesameparametersthatalocalagentcan?

A:ThatistheendgoalbutweareindifferentphasesforthedifferentKMs.pleasereviewthePRDfor

thelatestinformation

Q:CanweuseOrchestratorfunctionalityforscriptsorwith BMCapplicationsonly?

A:IfIunderstandyourquestions,youwanttoknowwhetherOrchestratorcanbeusedforscripts

automationoutsideofBPPMorwithBPPMonly.IFthisisyourquestion,youcanuseATRIUM


5/14

Orchestratorasastandaloneproduct.WedoshipitwithBPPMwith withbuiltinworkflows,butyou

canalsouseitwithoutBPPM

Q:ifIamusingRemoteKMforMonitoring+SameserversareMonitoredusingVSMKM...Iassumeit

shouldnotcreateduplicatedeviceonBPPM

A:Yes.

That

is

true

if

the

hostname

(FQDN)

for

the

remote

servers

is

same

as

received

by

VSM

KM

and

onthesystemrunningPATROLAgentforremotemonitoring.

Q:BPPM=>ReportEngine=>OraclejusttoclarifyifyouhavemultipleBPPM'sthendoyouneedmultiple

ReportEnginesandDBInstalled,orjustmultiplereportenginesfeeding1Oracleinstance

A:SeparateOracleinstancesarerequiredforeachBPPMreportinginstallation.

Q:ThereportingDBisseparateinstanceorisitthesameBPPMserverDatabase?

A:Separateinstance

Q:Is

it

Oracle

only

now

or

can

we

upgrade

from

8.5

with

our

Sybase

database?

Is

there

away

to

migratedatafrom8.5Sybaseto9.0oracle?

A:Youcan's"upgrade"fromSybasetoOracledatabase.TostartusingOracle,youwillhavetohavea

brandnewinstall.YouwillbeabletomigrateyourEventKnowledgeBasebutnotperformancedata.

Q:IseeaquestionaboutcreatingcustomreportswiththeBOXIlicensethatcomesasanentitlement

withBPPM.Myunderstandingisthat newcustomreportswillrequireaNamedUserlicenseforStudio.

Pleaseconfirm.

A:Creatingcustomreportsrequiresthestudiolicense

Q:SinceBPPM9.0reportingrequiresOracleDB,dowestillneedtohaveextralicenseforOracleorisit

inbuiltnowwithBPPM,likeSybase?

A:BMCdoesnotprovideOraclelicensesforreporting

Q:inthereportingsideofthesuite,isthereplanstouseRHELOracleinsteadoforacleonwindows?

A:OracleonRHELwillworkaswellsincetheReportingEnginecommunicateswiththeOracleDBviaSQL

connections

Q:Howmanyinstanceofagentswecouldhaveononeserverwhichdoestheremotemonitoring?

A:HowmanyremoteserverscanaPATROLagentconnectto? itdependsontheOSandmetrics,but

about100150. DetailsareintheOSKMdocumentation

Q:BPPM9ReportingstillneedEnterpriseEditionOracle?

A:Yes,itdoes.

Q:DoesBPPM9supportusingSQLServerasthedatabase?Ifnot,willitEVER?

A:No,onlyOracleandSybasearecurrentlysupported.


6/14

Q:DoesBPPM9takescareofdatacollectionissues?

A:Yes,itdoes. wewillalsohaveasessionondatacollection

Q:WhatisCMA?

A:Central

Administration

console

and

when

you

install

9.0

there

is

an

option

to

install

the

repository.

thisincludesalltheKM'sandagentandletsyoubuildinstallpackagesandthecanusepolicybased

configurationonthedeviceusingthepackage

Q:howwillwemanagetheexclusionofapplicationclassesfordatacollection?

A:Inmyopinion,itsbesttoonlyloadKMsattheagentthatyouintendtouseupstream.

Q:canthereportingserverbeonaLinuxmachine?

A:Yes

Q:Iwant

to

use

Orchestrator

functionality

with

BPPM

and

run

some

custom

scripts

triggered

by

event

rules

A:Itisdefinitelypossible.YoumayhavetogetadditionallicenseforthatinadditiontotheoneBPPM

providesoutoftheboxforbuiltinAOworkflows

Q:ToclarifyIpresumethatBSManalyticswilltakeperformance/impact/eventsfromBPPMreporting

withthisarchitecture

A: With Analytics, we ship an Events Universe that can be used only with BPPM 8.0. We also ship some

OOTB reports along with this universe. With ITSM 7.6.03, we support BPPM 8.5 (Please contact

Pushpak Pradhanif you need this). For other versions of ITSM that are supported with BPPM 8.5 as well

as for 8.6 and 9.0, we are currently working on a plan.

Q:Whatarethemajorchanges(asinnewvs.obsolete)withregardstoBPPMDatacollection

architecture/componentsonBPPM9.0vs.BPPM8.6?

A:Theonlymajorchangeisthatfornewinstallationyoucan'tusenativePNETagentsanylonger.And

thatPATROLAgentnowhasbuiltincell.

Q:ArethereanychangestothePatrolAgentHealthmonitoring?

A:Therearealotofimprovements.Irecommendthatyoutakealookat9.0documentation.

Q:SothereisnotanybigchangewithintegrationnodestoBPPMServer

A:Nobigchanges

Q:HowdoesBPPM9.0monitorAgentavailability?

A:Thereisbuiltinconnectivityverificationintheneweventintegration

Q:HowdoyoutunetheI.S.nodewhenthepollingfrequency,AutoSyncis(1,5)minutes?

A:Thisisdocumentedinthebestpracticesguideunderscaling(docs.bmc.com).


7/14

Q:Howmanyadapterscanbecreatedperintegrationnode..Ifihaveacorrectscaling?

A:use1adapterperintegrationservice(automaticallyprovisioned)

Q:canthesyncbemanualandnotanautoworkflow?

A:Yes

Q:IsthereawaynowtomonitorthehealthoftheKMsthatrunontheagents?

A:ALLKMsuseacollectorwhichhasanassociatedparameter/attribute. Thatisagoodindicatorofits

currenthealthandifitcanretrievethedatainquestion.

Q:Heapsize thisassumes64bitcomputer,right?

A:recommendationistorunBPPM9on64bitOSandhardware...

Q:Can'tfindthechangesforreportinginthedocs?

A:

http://docs.bmc.com/docs/display/public/PN90/Integrating+with+BMC+ProactiveNet+Performance+Ma

nagement+Reporting

Q:DoesBPPM9.0supportfrequencypolling=1min?

A:yesbutthenumberoftotalmetricsoroverallperformancedecreasesatthelowerpoll

Q:WhatisthebestpracticeforISfailover?IsithavingPrimaryorSecondaryISconfiguredforeach

PatrolAgentorconfiguringMicrosoftClusteringwithIS?AssumemediumtolargenumberofPatrol

Agents.

A:Seethebestpracticedocumentsondocs.bmc.com

Q:IfweareonlyusingEventManagementandnotImpactManagementcanwestillgetanOOTB

integrationwiththeCMDB?

A:Typically,weuseintegrationwithCMDBtogenerateservicemodelsinImpactManagement,butyou

canstillintegrateBPPMandCMDBwithoutImpactManagement

Q:TheSolarisBPPMAgentstill32bitonly? LINIXandWindowsare64bitavailablebutnotsureabout

Solaris?DidthischangeinV9?

A:Dontrecalloffthetopofmyhead didyoucheckthedocs?andtheBPPMtechmatrix?

Q:CanAnalyticsintegratewiththeBPPMreportingengineoritsOracleDBtocreatecustomreports

A:TherecurrentlyisnotaconnectorforAnalyticsandtheBPPMreportingdatabase

Q:isthereawaytoautomaticallypublishaserverCItotheBPPMservertowhichit'sconnected?

A:Yes,youcanuseIMDthatislocatedintheATRIUMsuitetopublishCIstoBPPM


8/14

Q:Suppose,IhaveanenvironmentwhichusesPatrolAgent9.0&alsotheolderversionsofPatrol

Agents,IwouldstillberequiringPNetAgent&IntegrationVariableright?Sohowwillitgo?

A:AllpatrolagentsrequiretheIStohavetheirDATAintegratedintoBPPM. Whatisdifferentisthenew

abilityoftheagenttosendEVENTSdirectlytotheBPPMcell.

Q:Is

there

away

to

monitor

the

health

of

KM

collectors

in

BPPM9

?

A:AllKMcollectorshaveattributes(data)thatcanbeintegratedintoBPPM. UsuallyitsaBooleanvalue

ofup/down. Youcanthenbealertedwhenthecollectorvalueisdown. HTH

Q:doesbppm9includelocalpnetagentwithpingmonitors?

A:Yesforupgradingcustomers

Q:BPPM9.0willsupportcustomKMswhichiswritteninPSL?

A:Yes

Q:Are

Manually

created

Patrol

Adapters

with

Auto

workflow

not

supported

??

A:ManualAdaptersarestillsupported

Q:IstheDataCollectionHostthesameasIntegrationServiceNode?

A:DCHisaspecialversionoftheIS+PATROLAgent+someKMsthatisusedwithCLM

Q:howdothesemaximumsapplytoamultiserverenvironment. Ifyouhave3bppmservers,(2

servers,andonecentral)istheamountofdevicesrepresentedinthetoptier(centralserver)thenequal

toserver1+server2?

A:Dataisnotforwardedtothetoplevelserver...

Q:SotheISusesaPatrolAgentnowinsteadofaPNetAgent?

A:stillusesthepnetagent

Q:Cloudlifecyclemanagement:isthataseparateproductthanBPPM9?

A:CloudLifecycleManagementsuiteincludesBPPMsolution.

Q:Isthereanyimprovement/enhancementinthedynamicbaseliningandsignaturethresholds

calculation?

A:doyouhavesomethingspecificthatyouneed,nochangesonanalytics

Q:WhatkindofpermissionsareneedforremotemonitoringofOracle?

Q:oksothentoseeadevice'sdata,youstillhavetodothatfromthe"local"bppmserverforthat

device? Whatisthebestpracticeuse/purposeofthe"central"serverthen?

A:Correct. Thedataremainsatthelocal. Events"can"bepropagatedtothetoplevel"enterprise

view"


9/14

Q:DocssayonlyONEsamplereport:

https://docs.bmc.com/docs/display/public/bppmreporting90/Sample+reports

A:isthataquestionorstatement? yesthereisonlyonesamplereportintheReportingsolution

Q:IfnodataistransfertotoplevelserverdoesitcontainadbaseonthatTier?

A:Yes,eventscanbepropagatedthereifdesired thetoplevelserveralsoutilizesanunderlying

database

Q:YesterdayIheardwedon'tSupportSybasewithLINUXonCLM.Cananyoneconfirmwhythisisthe

case?IunderstanditneedsOraclewithLinuxandwecantuseSybase.

A: youarecorrect

Q:WasAtriumOrchestratornotintegratedwithBPPMinBPPM8.6?

A:No,

it

is

integrated

with

BPPM

8.6

as

well

as

with

BPPM

9.0.

but

it

is

aseparate

licensed

product

Q:andthebestpracticeistoservicemodelatthetoptier? Orhavealllocalmodels? (orisitsomebend

ofcrosslaunchandlocalmodels?) Incloudwegetrequestsforacentralizedviewwithmodelsatthe

top.

A:Thisdependsonthesizeororganizationofyourservicemodels:youcanhaveoneverylargeservice

modelspreadoutacrossmultipleleafservers,oryoucanhavediscreetservicemodelsonleafservers

andthenhavetheabilitytoviewthemcentrallyon masterserver

Q:WhatistheminimumversionofITSMthatBPPM9canworkwith(forSIMandCIintegrationfrom

CMDB)?

A:Itsupports7.6.04SP4and9.0versions

Q:IfyouhavealeafBPPMserver,andpropagateeventstotoporpresentationlevel.Dowesupport

crosslaunchingGraphingfromthatpropagatedevent?

A:CrosslaunchingissupportedfromCentralServertoLeaf

Q:DoesoneproactivenetagentcanconnecttotwoBPPM9.0servers?

A:no,aProactiveNetagentcanonlyconnectto1BPPMserver

Q:ArethereplanstoincreasethenumbersofconcurrentusersfortheBPPMOperationsconsole?

A:Thiswasjustincreasedto100concurrentusersandwetrytoimprovethiswitheachrelease...

Q: HastheAdminconsolebeenupdatetonotstartifoneisopenedelsewhere?

Priority:N/A

A:PrettysureitactsthesameBill


10/14

Q:CanweseenoweventsintheintegrationservercellinthePnetconsole?

A:youcanaddtheremotecellstotheHTMLUIthereisaseparatetabonthelefthandside needtouse

theiadmincommand

Q:MyquestionaboutBPPMintegrationto3rdpartyticketingtoolisunanswered..:(

A:Can

you

please

repeat

the

question?

Was

that

about

Service

Now?

Q:CanthecellnamebespecifiedduringBPPM9installation?

A:Remotecellorservercell? Ibelievebothcanbesetduringinstall

Q:BPPM9ReportingstillneedOraclewithpartitioningfunction?

A:Yes

Q:whataretheimprovementsinthecachingwithv9.0ifyouhaveHAsetupofBPPMIntegrationagents

andthereisafailoverwithpatrolagentsreportingviafailoverserver

A:The

fail

over

time

between

IS

has

been

reduced,

but

there

is

no

caching

in

9.0

Q:Yes,itwasaboutexistingintegrationwithServiceNow

A:Weareplanningtodeliveritbytheendoftheyear.Youcanemailtomeatagicquea@gmail.comand

letmeknowifyouhaveanyspecificrequirementsaboutthisintegration.

Q:doesBPPM9.0supportmultitenant?

A:Thisisworkinprogressthatwewillbedeliveringnextyear.

Q:CanBPPM9orPAareapplicationHA?

A:yesviaOSbasedclustering

Q:Isitsupportedtofeedseveralreportingserversinto1singleOracledatabase?

A:OnlyforEvents. Ifyouarepullingbothdataandeventsintoareportingdatabase,thenyouwillneed

aseparatereportingdatabaseforeachbppmserver

Q:whyonlywindowsforCLM?whynotLinux...asalltheothersolutionsworkonLinuxwithinCLM

A:Let'stakeitofflinesincetherearecustomersonthiswebinar.

Q:ArethereanyplanstoincludeLinux/SolarissupportforBPPMreportingdbserver?

A:Reporting referto

http://docs.bmc.com/docs/display/public/bppmreporting90/System+requirements+for+BMC+Proactive

Net+Performance+Management+Reporting

Q:WhatisHardwarereqtforlarge?

A:Pleaserefertothislinkinourdocumentation

http://docs.bmc.com/docs/display/public/PN90/Deployment+architecture


11/14

Q:DowehaveEmailadapteravailableinBPPM9toreadtheEmailandgeneratethealert?

A:Wehaveafielddevelopedfeaturethatisavailablefordownloadfromourdevelopernetwork

Q:isbuiltinHAfullyimplementedyet?

A:Planned

for

next

release

Q:CaneventsfrommultipletoolslikeMOM,SCOM,NAGIOS,SMARTScanbeintegratedwithBPPM0?

A:YesviaeventadaptorsincludingSNMP,

Q:BuiltinHAcapabilitymeansitsapplicationlevelHAorOS?

A:supportOSbasedclusteringtoday OOTBorbuiltinplannedforthenextrelease

Q:whilethemultitenantisnotavailable,mayIassumewecannotsetupBPPMconsolefordifferent

groupstoonlyseetheirownservers?

A:You

can

use

RBAC

to

allow

certain

individuals

to

only

see

their

servers.

Q:isthereanyadapterdevelopedforNAGIOSmonitoringtooltocollectdata?

A:No,wedon'thaveoutoftheboxadapterbutcheckourdevelopernetwork.Wearelikelytohave

somefielddevelopedintegrationsthatarebeingsharedthere

Q:DoesBPPM9.0supportOracle10.2.04orithastobe11g?

A:Seedocs,itisonly11gandabove.

Q:IfweuseservermetricscollectionandhavemultipleBPPMservers,wewillneedseveralOracle

instances.HowcanwegenerateBusinessObjectsreportsifthedataisinseveralOracledatabases?

A:YesyouwillneedmultipleReportinstances. Thisisafeaturethathasbeenaddedtofuture

consideration

Q:Istherebigdataplan/solutionembeddedinthisreleaseyet?

A:wearelookingintothis..nothing100%planned:)

Q:ForBPPMHAinstallation/configuration,theinstructionsfocusontheinstallationasitrelatestoa

2003Serverenvironment. Microsoft'sclusteringconfigurationforinstancesisdifferentfor2008R2.Is

BMCgoingtoprovidesupportdocumentation....

A:ThereisadocumentedprocedureavailableviasupporttocomplywiththeMS2008clustering

recommendations

Q:IsthereadatawarehousefunctionalitywithBPPM9?canweretainservermetricsdatafor3years?

A:thereisanODBCconnectorthatyoucandumpdataouttoathirdpartyDBforlongertermdata

warehousing butwedontrecommenddatatobestoredthatlongintheperformanceDB


12/14

Q:PleaseexplainRBACusageforBPPMOperationsconsole.

A:Cibasedaccesscontroldeterminesusersaccesstoresourcesandactions.

Q:WillthispresentationbeavailableandsenttoparticipantswiththeQ/Aatendofthissession?

A:itwillbepostedontheBMCcommunities

Q:InapastintegrationwithNagios,weplacedtheMCELLAPIonNagiosserverandhaditpassit'sdata

toourBPPM/Cell

A:HiGene,doyouhaveanydocumentationthatyoucouldsharewithusonhowthisintegrationword?

Wecouldmakeitavailableonourdevelopernetwork.youcanemaildetailstome,[email protected]

Q:WhatistheminimumversionofBladelogictoworkwithBPPM9?

A:BMCBladeLogicversion8.2and8.2SP1

Q:HowdoestraditionalCapacityPlanning(Predict/Perform)integratewithBPPM?

A:You

can

find

the

details

here:

https://docs.bmc.com/docs/display/public/bcmco90/BMC+Capacity+Optimization+integration+with+B

MC+ProactiveNet+9.0 thenewintegrationwith9onlyworkswiththeBCOnotthePPandyoushould

checkthedocsasonlyasmallselectionofBPPMdatacanbeusedfortheBCOcapacitysolution

Q:WillthispresentationbeavailableandsenttoparticipantswiththeQ/Aatendofthissession?

A:Yes,wewillbecleaningupQ&A,addingmoredetails,andsharingwithparticipants.

Q:WhatOSlevelclusteringprogramsdoyousupportforLinux?

A:LinuxOSClustering

Q:Isthereaconnector/integrationfrom/toHPOpenView?

A:WehaveeventintegrationHPOVO,itisdoneviaadapteravailablefordownloadonourEPDsite,.

Q:InamultilayerBPPMserversarchitecture,whereshouldweactivateServiceImpactMonitoring?at

thechildBPPMserverlevel?

A:Itistypicallydonebestatthepresentationlayer,unlessyouwanttosplitfromorganization

perspectiveyourserviceimpactmodels,andhavesmaller,moredetailedimpactmodelslocally,and

someoftheCIbealsoavailablecentrallytogivetheend toendperspectivetotheenduserthatmay

covermoreinformationbutnotbeasdetailed

Q:IsthebackupandrestoreofthresholdsavailableinBPPM9?

A:IfyouuseCMA,policiesthathousethresholdsarekeptintheCMA. IfBPPMthresholdsweretobe

corrupted/lost,thenthosepolicieswouldbepushedbackwhenbppmcomesbackup.

Q:WillthenewcellintegrationwithPatrolbringthelogmessageinwiththeevent?


13/14


14/14

Q:WhatistheminimumOracleversiontobeusedwithBPPM9,incasewegoforReporting

A:OracleDatabase11.2.0.2.0EnterpriseeditionwithPartitioningoption

Q:IdidnotunderstandwhynottopropagateeventsfromchildtocentralBPPMserver?

A:Notallevents Youdon'twanttofloodtheserver.Onlyeventsthatrefertokeyservices

Q:QuickquestionforHAonthecelllevelcanweuseHAonthemaincellthatisinstalledwithBPPM

evenifweuseitasaSIMcell?

A:HAissupportedontheBPPMservicewithOSbasedclustering

Q:Whatistheoutofboxeventretentionperiodforcell?

A:Thecellholdseventsbasedonthemcell.configsetting. Itsnothowlong...buthowmany.

Documents

BPPM Session1 QA Doc