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challenge is successful you will receive a refund of the Penalty Charge and the fees paid for the release of the vehicle.

What if my challenge is unsuccessful?

If your challenge is rejected you have the right to appeal to an independent adjudicator. The Council’s parking services team will provide details of how you can make an appeal. The Traffic Penalty Tribunal is an independent body which has been set up to consider appeals by motorists who have been served with Penalty Charge Notices. For more information visit www.patrol-uk.info.

Borough OfficesBishops’ College, Churchgate, Cheshunt, Hertfordshire EN8 9XQ

Tel: 01992 785555 Fax: 01992 627183 Minicom: 01992 785581

E-mail: parkingcontrol@broxbourne.gov.uk Website: www.broxbourne.gov.uk

One stop shops

Wolsey Hall, Windmill Lane, Cheshunt Unit 42, Tower Centre, Hoddesdon 123 High Street, Waltham Cross

Monday-Friday 9am – 5.30pm Saturday 9am – 1pm

All one stop shops close at 3.30pm on the last Thursday of each month for staff training.

Removal of vehicles of persistent evaders

What will happen if the vehicle is not collected?

If the vehicle is not collected within 28 days from the date of removal, the Council will write to the vehicle owner (if the registered keeper’s details are held at the DVLA) to inform them that if the vehicle is not collected within seven days the vehicle will be disposed of. The Council can only do this if the road fund licence has expired.

To receive relevant e-communications from the Council, please register at www.broxbourne.gov.uk/emailalerts. E-communications are emails that provide information about Council services and events. All information supplied will be processed and held in accordance with Data Protection regulations.

January 2013This leaflet is available

in large print and Braille.

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What is a persistent evader?

The majority of motorists comply with parking restrictions in the Borough of Broxbourne. There are, however, a number of motorists, who park in contravention. This can cause an obstruction to traffic flow, endanger other users of the highway and cause inconvenience by reducing the turnover of parking spaces. Under the provisions contained in the Traffic Management Act 2004, the Council has powers to remove and impound vehicles of persistent evaders. The Department for Transport defines a persistent evader as: “A vehicle owner, who has three or more recorded contraventions for the vehicle and those Penalty Charge Notice’s have not been paid, represented or appealed against within the statutory time limits or their representations or appeals have been rejected but they still have not paid”. If you fall within this definition you are a persistent evader and the Council may remove your vehicle.

What to do if you think your vehicle has been removed?

If you think your vehicle has been removed please contact parking services on 01992 785557. If your vehicle has been removed under the persistent evader procedure you will be informed of the steps you need to take to have the vehicle released to you and the location of the pound. This number is available from 8.30am to 5.30pm Monday to Thursday, and 8.30am to 5pm Friday and Saturdays 8.30am to 1pm.Outside of these hours please contact the police on 101 who will be informed of the vehicle

details as soon as it has been removed. Your vehicle may have been removed if it has been considered abandoned or does not have valid Vehicle Licence Duty displayed.

What to do if your vehicle has been removed

If your vehicle has been removed it will be stored at the contractor’s pound. The contractors are Redcorn Ltd who can be contacted on 0208 8855570The address of the pound is:44 White Hart LaneLondon N17 8DPThe pound is open from Monday to Friday 8am to 5pm.

How to get your vehicle released

In order to have the vehicle released you will need to produce one of the following documents:

• Vehicle registration document

• Formal proof of purchase of vehicleand one of the following:

A current tenancy agreement• A current UK driving licenceor one of the following which must be dated within the last three months:

Utility bill• Benefits letter

l (landline only)• Bank statementYou will also have to pay the following to the pound:. The amount of the penalty charge which

was issued at the time the vehicle was removed. (normally £50 reduced to £25 if paid with 14 days of issue or £70 reduced to £35 if paid within 14 days of issue)

. The removal charge - £105

. Vehicle storage charge - £12 per day(chargeable from midnight of the day after the removal)

he pound will accept payment by cash, credit r debit card. you dispute the Penalty Charge Notice or do not gree that the vehicle should have been removed ou must pay for the vehicle to be released from the ound before you can dispute the penalty charge otice and/or the removal. Once the vehicle has

been released any challenge you have to make will be considered. Your challenge must be received within 28 days of the vehicle being released. If your

• Valid insurance document

•

•• Telephone bil