Electronic Print

Cincom Eloquence Author EnvironmentCincom Eloquence Author Software and Local Repository

Shared Repository

Cincom Eloquence Production Environment

Business Data Source:Databases, XML Files,and Flat Files

Cincom Eloquence Production Repository

Composition Engine

Third-Party Application

Cincom Eloquence Web

Cincom Eloquence Interactive Document

Composition Environment

Archive

Easy to Use!Cincom Eloquence’s easy-to-use interface was co-developed with HumanFactors International, experts in the area of user-centered design, andleverages the features, content-editing, and formatting capabilities ofMicrosoft Word—including WordML, Microsoft’s published, open XMLschema. This enables you to move document design and generation out ofthe IT department and onto the desktops of non-technical, line-of-businessprofessionals for more timely, accurate, and relevant documentcommunications.

Easy to Integrate!Cincom Eloquence helps you optimize enterprise-wide legacy investmentsby effortlessly integrating with core business applications, databases, andinformation-technology infrastructures. Cincom Eloquence was engineeredbased on an open, J2EE/XML service-oriented architecture (SOA) that utilizeseither JBOSS or IBM’s industry-leading WebSphere technology.

Cincom Eloquence is the most intuitivedocument-automation solution in the industry,providing business-line professionals with thepower to generate dynamic documents, bothstructured and free-form, that are more fluent,timely, and persuasive. By simplifying thedesign, deployment, delivery, andmanagement of high-volume, personalizeddocument communications, CincomEloquence can help organizations realize costsavings of up to 80%, accelerate time-to-market by 90%, and reduce errors to near zero.

Design compelling documents: CincomEloquence provides the automation tools youneed to easily design compelling templates(incorporating complex logic, guidedworkflows, and real-time data) that serve as thebasis for all of your fully personalized,document communications—from a complexletter to a highly customized insurance policy.Templates can be imported from other sourcesor easily created, tested, and edited within afamiliar Microsoft Word-based designenvironment—lessening the burden on ITdepartments.

Deploy timely communications: With acommitment to open standards and field—proven technologies, Cincom Eloquence isengineered to be a single solution that scalesfrom highly personalized documentsgenerated on demand to structureddocuments produced in batch. Rapiddeployment across your organization isaccomplished via a services-orientedarchitecture (SOA) that optimizes yourinfrastructure investments while providingefficient integrations, multiple deliverychannels, and output flexibility (Postscript, PDF,AFP, WordML, and PCL).

Deliver personalized content: Through a thin-client interface, Cincom Eloquence providesbusiness users with “point-and-click” access toa central repository containing templates withpreapproved content and preconfiguredworkflows that easily guide the assembly andgeneration of documents while interacting withcustomers in real time. And, generateddocuments can be delivered in any formpreferred by your customers—print orelectronic.

Manage the entire lifecycle of yourcorrespondence: Cincom Eloquence providesa content-management solution that allowscompanies to easily and effectively capture,store, index, manage, and access alldocuments. With Eloquence, companies canquickly find and retrieve information whether itis an entire document, a single line ofinformation within a document, or anything inbetween.

DATA SHEET

Cincom Eloquence®

Perfect Documents Made Easy!

Cincom Eloquence

S IMPLIF ICATION THROUGH INNOVATION®

About Cincom Document SolutionsCincom Document Solutions (CDS) provides the most-intuitive, dynamic,document automation solutions in the industry. By streamlining the design,deployment, and delivery of high-volume, highly personalized documentcommunications, CDS has helped hundreds of businesses worldwidestrengthen customer relationships, minimize compliance risks, reduce costs,and accelerate time-to-market.

Cincom, the Quadrant Logo, Cincom Eloquence, and Simplification ThroughInnovation are registered trademarks of Cincom Systems, Inc. All othertrademarks belong to their respective companies.

© 2006, 2007, 2008, 2009, 2010 Cincom Systems, Inc.FORM CE070607-1 6/10Printed in U.S.A.All Rights Reserved

World Headquarters • Cincinnati, OH USA • US 1-800-2CINCOMFax 1-513-612-2000 • International 1-513-612-2769E-mail info@cincom.com• http://www.cincom.com

Design

D

Deploy Deliver Manage

Data

RulesLogic

Formatting

Interactive

Print E-Mail

Web

Batch

Fax

Archive

Index

Search

Retrieval

<variables>

TEMPLATE

content OnDemand

• User interface co-developed withHuman Factors International*

• Leverages the features, content-editing, and formattingcapabilities of MS Word

• Template authoring simplifiedthrough a graphical, “drag-and-drop” view for logic andembedded MS Word for contentand formatting

• Build a single documenttemplate with multiple variations(jurisdictions, language,geography, and effective dates)

• Create reusable contentcomponents (logos, paragraphs,and address headers)

• Combine individual templatesinto document collections

• Preview formatting and test logicdirectly within the authoringenvironment

• Lock compliance-orientedcontent components from anyuser changes

• Logins grant access to only thosefeatures/functionality necessaryto execute a user’s uniqueresponsibilities

• Manage and add barcodes todocument templates

• Version control provides an audittrail of all changes to documenttemplates and administrative files

• Services-Oriented Architecture(SOA) eases integration with coreapplications, databases, andinfrastructures

• Published open standards (J2EE,JSP, XML, and Word M L)

• Compiled-XML core acceleratesproduction throughput

• IBM WebSphere ApplicationServer/WebSphere MQ Seriesor JBOSS/ActiveMQ

• Access data directly fromdatabases, XML, or flat files

• Variety of output formatssupported including PDF,Postscript, AFP, WordML and PCL

• Comprehensive facilities enablelate-stage testing in a secure“staging” area of the productionenvironment without disruptingactive production users

• Comprehensive solution forbatch, interactive, and on-demand document production

• Single sign-on support formultiple software applications

• Web services enables enterprise-wide transformation initiatives

• Integrated security providesauthentication via “out-of-the-box” support for LDAP/ADSIprotocol

• Intuitive thin-client interface forinteractive, real-time generation

• Point-and-click access to acentral repository containingdocument templates withpreapproved content

• Out-of-the-box workflows guideusers through dynamic assemblyand generation in real time

• Users select from predefinedcontent (paragraphs, images) orprovide free-form text

• Comprehensive managementreview framework (multi-levelhierarchies, append, andparameter tools)

• Save documents at any stage ofworkflow for later retrieval andcompletion

• Extensive integration facilitiesenable seamless and rapidintegration with externalapplications

• Native WordML facilitatesprinting, post-printing, andelectronic delivery strategies

• Support of all major print streamsand electronic outputs, includingAFP, PDF, Postscript, PCL and XMLvia local, central, or batch modes

• Streamline electronic deliveryand archiving by convertingdocuments (e.g., AFP to TIFF)

• Supports the insertion anddynamic placement of PDF, JPG,TIFF, message lines, barcodes,and OMR marks

• Web-based access to documentsacross the enterprise

• Fully automated archive andretrieval

• Index data directly from nativeoutputs (AFP, PDF, Word,Postscript, and PCL)

• Intuitive user interface fordeveloping powerful queries

• Standards-based platformutilizing a services-orientedarchitecture (SOA) in a Webservices environment

• Comprehensive find capabilitiesdown to the line level within adocument

• Centralized and remote scanningcapabilities

• Workflow built upon customerbusiness processes

• Role-based security access

• Retrieve parsed sections fromdifferent documents and imagesand combine them into a single,organized PDF

*Human Factors International, Inc. (HFI)—global experts in the area of user-centered design.