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8/3/2019 Bop Presentation
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In the name of Allah the most merciful andGracious
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Internship at
The Bank Of Punjab
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Name : Sehrish Malik
ID : MC080408534
Course : MBA
Specialization : HRM
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In Attock the first BOP branch is established in 15th
Nov, 1990.
It is converted into the computerization setup in July
1998.but at that times it only deals with generalbanking it is renovated in May 2008.
In December 2008, lockers and ATM was introduced.
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In the challenging operating environment Owing to
its significant performance, profitability, financial
standing, and market penetration the bank has attained
reputation of a responsible corporate citizen playing apivotal role in the economic and social development
of the country. Year over year, BOP has been capable
to grow up its revenues from 9.0 Billion to 10.9
Billion
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Muslim Commercial bank
National Bank of Pakistan
Allied Bank of Pakistan
Habib Bank Limited
Bank Alfalah Limited
United Bank Limited
Meezan Bank Limited
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Account Opening Department
Bills collection (OBC & LBC)
Remittance Department
Dispatch Department
Computer Department
Clearing department
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Account Opening process
The persons who are eligible to open an account
Kinds of Accounts offered by bank of Punjab
Documents required for different categories of persons
Issuance of Cheque Book
Preparation of Debit and Credit Vouchers
Process of closing an account
Information about Zakat Exemption
I also learned different stamps that are used on the
account opening form.
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I get knowledge about LBCs and OBCs.
filling the NBP slips of the customers cheques.
I help the cashier in cash sorting.
filling the deposit slip of customer
Collection of utility bills
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start of the day
end of the day transfer of daily data to H.O
printing the daily reports
maintain software and hardware loading and reloading daily backups
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Making Demand drafts
Call Deposits commonly known as the DACs
Filling the slip of online money truncations.
Making the Payment order
Filling the deposit slip of the customer
I also have knowledge about the voucher filling andmanual recording.
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This department is the communication department of
the bank. All inwards and outwards communication of
the bank carried out through dispatch department.
There are of two types of dispatches Incoming mails
Out-going mail
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Human Resource Planning Process in theorganization.
Human Resource Planning and forecasting.
Employee Recruitment and selection. Training and Development.
Performance Management.
Employee Compensation and Benefits.
Organizational Career Management. Labor Management Relations
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Computer system:The system has not totally shifted on computer. Manual
process is still there.
Right person for right job
The employees are not posted according to theirqualification, profession experience.
Customer difficulty
computers and other electronic machines should be installedin bank so that time could be saved so that customer havenot any difficulty to face.
Lack in management
BOP need to have employees, because a lot of work is to bedone by a single employee
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Strengths:
It is a Govt. bank which is the main strength of the bank.
BOP has reliable and easy internal computer system.
BOP has opened all its branches at commercial areas so that customers faceno problem in reaching to bank.
BOP have their own training centers and they trains their staff for their oldand new employee.
WEAKNESSES:
BOP has a lot of new products and services for its customers, but they noadvertised there products and services.
In BOP, distributions of posts are not fair.
There are only few branches of BOP out of the Punjab province.
BOP staff members are not satisfied with their promotion and rewards system.
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Opportunities
BOP should emphasize much on IT, especially on E-Banking.
Introduction of innovative products.
Bank can fully avail the facilities of E-banking.
Consumer financing is increasing, it is also a big opportunity for BOP.
THREATS:
All private commercial bank is a threat to BOP e.g. UBL, Al-Falah, MCB
etc unstable policies of Government
Foreign bank is also greater threat for BOP.
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There is fluctuation in the performance trend
profit has rising trend. The main reason of rising trend
is that Punjab Bank starts various services for their
customers and improving its packages and otherinternet related services for the convenience of its
customers.
Operational efficiency of the bank is not stable.
BOP will remain a hostile and modern financialinstitution and hold the understanding of itscustomers.
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Proper marketing or advertisements should be done.
There is need to bring more advancement in products
to attract the customers.
To improve the efficiency in management, BOP must
be hiring the highly qualified employer.
There was no proper distribution of work in the bank.
To get the quality of work proper distribution is
necessary. Employee must be trained in especially in computer
networking
Bank should give different types of incentives to
employee due to this they will motivate.
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