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Page 1: Booklet Health Care Colombia.pdf

8/11/2019 Booklet Health Care Colombia.pdf

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Page 2: Booklet Health Care Colombia.pdf

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Handout to use COLOMBIA’s

Social Security ServicesEPS SANITAS

Page 3: Booklet Health Care Colombia.pdf

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GENERAL INFORMATION

 According to Colombian Law all foreign with temporalresidence in Colombia, must be covered by a nationalhealthcare organization. (EPS) which in your case is going

to be EPS Sanitas. This company is in charge of your healthservice package.

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Please Keep in Mind...

- During your first month after your entry into the social securityscheme, you will only have access to the emergency department,therefore, you won’t be able to schedule any medicalappointment.

- In order to use or access to any of the health services covered bythe EPS Sanitas (emergency department, medical consultation,among others), you will need your Foreign ID Card.

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Services Included in the

Compulsory Plan of Health - POS

- Medical Consultation (general and specialized medicine)

- Dentistry (except for orthodontics, periodontics, andprosthetics)

- Diagnosis (clinical laboratory, radiology, ultrasound, Magneticresonance imaging, scans)

- Hospitalization

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Services Included in the

Compulsory Plan of Health

- POS

- Medicine and lens supply 

- Processing of disability and licenses

- Surgical Treatments (low, medium, and highperformance)

- Therapeutic Support ( physical, occupational,respiratory)

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- Primary Attention Units (UAP) They are health providingcenters for primary assistance.

Provided services in UAPs

- Medical consultation scheduled for general medicine,pediatrics and gynecology 

- Medical consultation non-scheduled

- First level clinical laboratory - Promotion and prevention activities

How to access to the

health services?

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- You can schedule the appointment calling to the phone number7428383 or through the website www.epssanitas.com

The date of the appointment remember you should:

- Arrive 30 minutes earlier before the appointment.

- The UAP will ask for your Foreign ID Card.

How to schedule an

appointment at the UAP?

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 When a sudden situation arise from an illness or an accident endangering your life.

 According to the triage you get, you will receive medicalattention:

- Triage 1: Immediate treatment

- Triage 2: Within the next 60 minutes after admission

- Triage 3: within 6 hours after

- Triage 4: it’s considered as an outpatient visit, the patient should attendto his UAP to get medical attention.

When to attend to an

Emergency Department?

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Clínica Universitaria Colombia

Calle 22 b No 66-46

In case of an emergency,

 you can go to...Clínica Federman

Calle 58 No 37-10

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Clinica Fundadores

Carrera 36 No 25 c -15

In case of an emergency,

 you can go to...Clinica Palermo

Calle 47 No 22-02

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y question...

If you have any other question abouthow to use your health care services inColombia please check this website

http://portal.colsanitas.com/portal/web/eps-sanitas

Or contact the phone number 3759000