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Shared Services The Power of Partners Phase 1 Reservation Phase 5 Payment of Services Call Center 888-875-7586 Type in ID Nr x x x Agent welcomes traveler Issues E-Ticket Phase 3 Begin Travel Phase 4 Expense Reporting ID nr. displays traveler profile Phase 2 Confirmation for Payment TRAVEL PROCESS CWT sends Electronic Itinerary CWT sends Electronic invoice CWT Charges Visa Card Traveler fills out the Expense report Siemens pays US Bank traveler expenses Siemens pays CWT transaction fee Traveler on Trip Traveler collects boarding pass

Bookingprocess

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Page 1: Bookingprocess

Shared Services

The Power of Partners

Phase 1 Reservation

Phase 5 Payment of Services

Call Center 888-875-7586

Type in ID Nr x x x

Agent welcomes traveler

Issues

E-Ticket

Phase 3 Begin Travel

Phase 4 Expense Reporting

ID nr. displays traveler profile

Phase 2 Confirmation for Payment

TRAVEL PROCESS

CWT sends Electronic Itinerary

CWT sends Electronic invoice

CWT Charges Visa Card

Traveler fills out the Expense report

Siemens pays US Bank traveler expenses

Siemens pays CWT transaction fee

Traveler on Trip

Traveler collects boarding pass