Boe Xi r2 Logon to InfoView Process Flow

Business Objects Enterprise XI Release 2

Process Flow of Logging on to InfoView

Overview This document discusses each step of the process flow and the role of different BusinessObjects Enterprise servers when a user logs on to InfoView.

Contents INTRODUCTION............................................................................................1 BUSINESSOBJECTS ENTERPRISE INFOVIEW .................................................1

Process Flow when logging on to InfoView....................................................... 1 TROUBLESHOOTING ....................................................................................2 FINDING MORE INFORMATION ......................................................................2

3/29/2007 11:02 AM Copyright 2007 Business Objects. All rights reserved.

Business Objects Enterprise XI Release 2 Process Flow of Logging on to InfoView

Introduction InfoView is a web-based portal that allows users to view and edit reports that are stored in the BusinessObjects Enterprise environment. It utilizes the Web Application server and Web Component Adapter (WCA) to communicate with the BusinessObjects server for authentication or report processing. This document will discuss the process flow when users log on to InfoView.

BusinessObjects Enterprise InfoView

Process Flow when logging on to InfoView 1. User accesses the InfoView logon page through a web browser:

JAVA InfoView URL: http://:/businessobjects/enterprise115/ desktoplaunch .NET InfoView URL: http:///businessobjects/enterprise115/InfoView/

2. User provides the username, password, Central Management Server

(CMS) system name, and selects authentication method.

NOTE Only .NET InfoView offers Windows NT authentication. For configuring Windows Active Directory authentication in Java InfoView, see the following white paper:

http://support.businessobjects.com/communityCS/TechnicalPapers/boe_xi_r2_AD_authentication_on_Java_App_Servers.pdf

3. Web browser client sends the logon request in a URL via the web

server to the web application server.

4. Web Application Server interprets the .jsp or .aspx page and the values sent in the URL request, and determines that the request is a logon request.

5. Web Application Server sends the username, password, and authentication type to the specified CMS for authentication.

6. CMS authenticates the username and password against the selected database.

7. CMS checks the System Database to verify the user rights to access InfoView.

8. Upon successful authentication, CMS creates a session for the user in its own memory.

3/29/2007 11:02 AM Copyright 2007 Business Objects. All rights reserved. Page 1

boe_xi_r2_logon_to_InfoView_process_flow.pdf


9. CMS sends a successful authenticated response to the Web Application Server.

10. Web Application Server generates a logon token for the user session in its memory. The logon token will be used throughout the whole InfoView session.

11. Web Application Server sends a response back to the client machine and InfoView page is rendered in the web browser.

NOTE To highlight text in a PDF document for copying and pasting code, click the Text Select Tool toolbar button in Adobe Acrobat.

This procedure applies to Adobe Acrobat 4.0 and 5.0.

Troubleshooting Understanding the process flow can help in troubleshooting as you can determine where the issue is occurring. Below are links to two knowledge base articles that explain how to turn on logging to further help in troubleshooting a specific issue.

To enable logging on Crystal Enterprise or BusinessObjects Enterprise for Windows please review the following knowledgebase article: http://support.businessobjects.com/library/kbase/articles/c2017203.asp To enable logging and SDK tracing on the .NET Web Component Adapter please review the following knowledgebase article: http://support.businessobjects.com/library/kbase/articles/c2016785.asp

Finding More Information For more information and resources, refer to the product documentation and visit the support area of the web site at: http://www.businessobjects.com/






OverviewContentsIntroductionBusinessObjects Enterprise InfoViewProcess Flow when logging on to InfoView

TroubleshootingFinding More Information

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Boe Xi r2 Logon to InfoView Process Flow