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BODY LANGUAGE
“Actions speaks louder than words”
And
“you only have one chance to make a good first
impression.”
Body language is an important part of
communication which can constitute 50% or more
of what we are communicating
IMPORTANCE
Learning to use confident body language can improve our job opportunities.
Using appropriate body language can increase our dating prospects.
Recognizing the significance of non-verbal gestures can help us better understand our own feelings or the feelings of others.
Learning to interpret body language correctly can prevent misunderstandings.
Body language can convince others to accept what we have to say.
Interpreting body language will improve our successful interactions with everyone around us.
WHAT BODY LANGUAGE INCLUDES
Body signals
Face signals
Hand signals
Visual orientation ( eye contact)
FACIAL EXPRESSIONS
SURPRISED
This expression can be characterized by lifted
eyebrows such that they are curved and central to
the forehead. The skin below the eyebrows stretch
and horizontal wrinkles can be seen across the
forehead. The eyelids are wide open‟ while the jaw
drops down separating the lips and the teeth. Often
the head is tilted, but in two ways. If the head tilts
forward, it indicates disbelief‟ while if the head is
pulled back, it indicates fear.
INTEREST
Usually, this expression is neutral and only
indicates that the person is open to information.
The features of such an expression are a half smile
and a slight widening of the eyes. The forehead and
the eyebrows are the expressions to watch out for.
JOY
A clear emotion of sincere happiness! This
expression rightly answers the question „Why do we
smile?‟ The characteristics of a joyful face include
round eyes and raised cheeks. A broad smile that
exposes the teeth expresses friendliness,
politeness and approval.
RAGE
Rage is the result of anger. The eyes narrow, the
eyebrows lift up, forming the classic V-shape. The
lips tighten while the face can be seen as prepared
for combat. The reasons behind anger include hate,
a desire to inflict hurt or a denial of consequences.
FEAR
„His face was a mask of terror‟. This cliché from the
English literature best describes a fearful face, as it
takes on a mask-like appearance. A fearful face can
be distinguished by a frozen stare, wild and wide-
open eyes, pale and pulled back face, chills,
sweating and strands of hair standing on end
ANGUISH
Extreme (emotional) pain, distress or anxiety best
describe the word anguish. The face alters to crying
or rhythmic sobbing, with arched eyebrows, slightly
open mouth and turned down lips
DISGUST
Disgust is an emotion associated with things that
are considered as unclean, inedible, infectious or
otherwise offensive. A person may close his nose
and eyes as an attempt to prevent contact from the
contagion to show an expression of disgust.
SHAME
A person portrays this emotion when he realizes
that he has been identified in an indefensible
„wrong doing‟. This happens when the person is
caught by others, but also when he recognizes
internally that he is wrong. Such a person can be
identified by looking down or to the side in an
attempt to avoid meeting the eyes of the other
people. The mouth droops in sorrow; the head tilts
forward or bows down with the eyebrows arching
outwards in a non-aggressive expression
FIRM HANDSHAKE
The hand is held firmly at a reasonable distance,
gripped and released. Recommended (along with a
smile).
GLOVE HANDSHAKE
Also called “politician handshake”. It involves
grasping the hand with right hand and cupping it
with the left. To be used only with friends. It‟s a sign
to build trust. Never do this in an interview.
FINGERTIP-GRAB HANDSHAKE
When the giver or receiver offers not the full palm,
but only the finger for the handshakes, this reveals
one‟s lack of confidence. Never do this in an
interview.
PALM UP HANDSHAKE
Here the giver offers his palm facing upwards, so
as to show his submission. The receiver is given
command of the situation. Never do this in an
interview.
PALM DOWN HANDSHAKES
Here the giver offers his palm facing downwards, so
as to show his domination, aggression, and taking
control of the interaction. The receiver is given little
chance to establish equal relation. Never do this in
an interview.
DEAD FISH HANDSHAKE
Offering a lifeless and sometimes cold and sweaty
hand. This is interrupted as a sign of weak
character.
LEG BODY LANGUAGE
In particular when a person is trying to control their
body language, they typically concentrate on the
upper body. The legs may thus tell what they are
thinking.
OPEN
STANDING
Legs which are held apart when standing provide a
stable base for the person.
Standing with feet about the width of the shoulders
is a normal, relaxed pose
A wider stance makes the body wider and hence
appear bigger and is a signal of power and
dominance.
OPEN
SITTING
Sitting with slightly open legs is a relaxed position,
showing the person is comfortable
CLOSED
Standing
When the person is standing with feet together (or
less that a relaxed shoulder-width) then this may
display anxiety as it makes them smaller as a target
Sitting
When sitting, the knees may be held gently or
tightly together, depending on the anxiety level.
CROSSED
Standing
Crossing legs when standing can be an indication
of shyness
Sitting
Crossing ankles is a minimal cross and can be fairly relaxed,
especially when the legs are stretched forward and the person
is leaning back (and more so if the hands are behind the
head). When more tension is seen, for example in clenched
hands, then this may be a signal of self-restraint.
Crossing knees may indicate greater anxiety or
defensiveness, particularly if the legs appear tense and even
more so if one leg is wrapped firmly around the other.
MOVING LEGS
Standing
Bouncing the leg can indicate impatience.
Sitting
A crossed leg may bounce up and down. This can
be a sign of impatience (particularly if rapid) or
attraction, as with standing movement
TIPS
sit straight, make sure your legs not crossed, don't
lock your hands, dress well, sit properly using chair
means comfortably, don't sit near edge of chair this
seems, you are less confident.
EYE CONTACT
Maintaining a steady contact eye contact gives an
impression that you are attentive, confident and
honest. Do not bend your head down or up and
then at the interviewer over your nose.
Starring: looking at someone for a long time,
especially in a way that is unfriendly.
Lost look: when your eyes are focused on nothing
or at some point behind the interviewer you have
this look in your eyes. This may be interpreted by
the interviewer as being lost or confused.
Always maintain effective aye contact with the
interviewer.
KEEP IN MIND THE FOLLOWING 10 KEY POINTS
Sit upright but not too stiffly in your chair. This
indicates that you are comfortable and feeling
confident.
Relax and lean slightly forward towards your
interviewer. This gives the message that you are
both interested and involved.
If the interviewer is talking and you want to show
that you are actively listening, you need to have
direct eye contact and maintain it. Don't overdo
direct eye contact; too much contact without breaks
can make the other person extremely
uncomfortable and can be suggestive that you are
domineering.
Ensure that your voice tone is not defensive.
Hands on knees will indicate readiness to answer.
Show your cool character: Let your hands lie
loosely on your lap or place them on the armrests
of your chair
Have control on your hand movements at the start
of the interview.
Stay calm, think before your talk. Do not interrupt
the person interviewing you.
Establish a comfortable amount of personal space
between you and the interviewer. Invading personal
space (anything more than 20 inches) could make
the interviewer feel uncomfortable and take the
focus away from your conversation.
Show your enthusiasm by keeping an interested
expression. Nod and make positive gestures in
control.
IDENTIFY THE FOLLOWING GESTURES
Worried
SAD
Lazy
Frustrated
Fed Up
Exicited
Depressed
Ashmed
Angry
Attentive