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BOARDING SOLUTIONS INCREASE P ROFITS BY ENDING ER GRIDLOC K © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS Emergency Med icine Summi t 5/4/20 11

BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

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How to start a Bridge Order initiative How do Bridge Orders affect ED Operations Monitoring for Continued Success (C) COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS OBJECTIVES

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Page 1: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

BOARDING SOLUTIONS

INCREASE PROFIT

S BY ENDING ER GRIDLO

CK

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANSEm

ergency

Medicin

e

Summit 5

/4/2011

Page 2: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

BRIDGE ORDERS:

DECREASE TIME TO

DEPART FO

R ADMITTED

PATIENTS

TAMERA BARNES, MD, FA

CEP

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

Page 3: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

• How to start a Bridge Order initiative

• How do Bridge Orders affect ED Operations

• Monitoring for Continued Success

(C) COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

OBJECTIVES

Page 4: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

BUILD CONSENSUS

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

• MEET WITH YOUR ADMISTRATOR TO GET THEIR SUPPORT

• MEET WITH HEAD OF HOSPITALIST GROUP

• MEET WITH ED PHYSICIANS

• IRON OUT SPECIFICS OF THE PROGRAM

• DEVELOP A HAND-OFF TOOL TO ENSURE INFORMATION EXCHANGE IS MAXIMAL FOR PATIENT SAFETY

• MEETING BETWEEN ED PHYSICIANS AND HOSPITALISTS

• MONITOR DATA; INTERMITTENT MEETINGS

Page 5: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

HAND-OFF TOOL

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

• PATIENT’S NAME/PCP

• DIAGNOSIS/CHIEF COMPLAINT

• VITAL SIGNS

• SIGNIFICANT POSTIVE AND NEGATIVE TESTS

• TESTS STILL PENDING

• ED COURSE

• TYPE OF BED (I.E. TELEMETRY, ICU, ETC.)

• INPATIENT VS. OBSERVATION

Page 6: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

WHEN NOT TO WRITE BRIDGE ORDERS

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

• IF PATIENT UNSTABLE

• IF CONTROVERSY WHETHER PATIENT MEETS INPATIENT CRITERIA

Page 7: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

DASHBOARD DATA

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

BEFORE AFTERED VISITS 2184 2238ARRIVAL TO TRIAGE

3.02 5.78

ARRIVAL TO GREET

21.08 27.19

LWBS % 0.6% 0.85%ADMITS 24.8% 23.7%DISPO TO DEPART(ADMITTED PTS)

172.8 69.3

Page 8: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

WHAT DOES THAT MEAN FOR YOUR HOSPITAL?

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS

• 103.5 MIN SAVED• 23.7% ADMIT RATE = 530 ADMITS THAT MONTH• 530 X 103.5 MIN SAVED/ADMIT = 54,855 MINUTES

SAVED OR 915 HRS• AVG LOS FOR ALL ED PATIENTS 150-180 MINUTES• CREATES CAPACITY FOR 304-365 MORE PATIENTS

WITH SAME STAFF, NO ADDED BEDS• $100/PT. = AVG COLLECTION FOR ED MD =

$30,000/MONTH• $350/PT = AVG COLLECTION FOR HOSPITAL =

$122,500/MONTH OR $1.4 MILLION PER YEAR • $4000 HOSPITAL REVENUE/ADMITTED PT X 78 MORE

ADMITTED PATIENTS/MONTH = $312,000/ MONTH OR $3.7 MILLION PER YEAR ON ADMISSIONS FROM ED

• TOTAL INCREASED REVENUE = $5.1 MILLION

Page 9: BOARDING SOLUTIONS INCREASE PROFITS BY ENDING ER GRIDLOCK © COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY…

QUESTIONS?

© COPYRIGHT 2011 VIRGINIA COLLEGE OF EMERGENCY PHYSICIANS