BOARD OF PUBLIC UTILIITES · 2020. 12. 3. · Complete implementation of an effective Enterprise Business Intelligence and Analytics tool that will provide ... Web and email filtering

KANSAS CITY BOARD OF PUBLIC UTILITIES

2021 ANNUAL BUDGET

Board of Public Utilities

2021 Proposed Budget

Presentation for

Information Technology

December 3, 2020

Work Plan Goals


2021 ANNUAL BUDGET

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INFORMATION TECHNOLOGY The Information Technology Division consists of four major sections: The Administration and Project Management section provides strategic direction and operational execution services in support of all enterprise projects and initiatives; the Application Services section provides enterprise software application architecture, configuration, and related services; the Network Infrastructure Services section provides networking, telecommunications, computing, and security support; and Support Services provides all Middleware, Reporting, Helpdesk and other employee support services for enterprise operations.

WORKPLAN GOALS AND OBJECTIVES

Continue to observe and adhere to all applicable corporate strategic planning goals. Continue Enterprise Asset Management system development and complete core system integrations. Work with the Executive Management Team to complete an enterprise-wide Disaster Recovery / Business

Continuity strategy, planning and operational execution plan. Complete migration of mapping services to the ESRI GIS system platform and integrations with other utility

operations systems. Actively pursue candidates for open IT positions and improve employee training and development. Reduce dependency on IT operating and maintenance contract staffing levels. Actively document and re-engineer all system-to-system integrations and establish an integration strategy and

operational procedures. Continue operational support of Billing and Customer Information System enhancements and upgrades. Complete implementation of an effective Enterprise Business Intelligence and Analytics tool that will provide

Executive dashboards and reporting. Expand enterprise Business Intelligence an Analytics reporting utilization access the utility Focus greater attention on supporting electric and water operational technology (OT) systems. Continued modernization of the network and security architectures. Continue development and implementation of effective Information Technology Service Management tools to

support operational service levels agreements (SLA) for technology solutions. Complete implementation of project management and vendor management controls. Implement enterprise operational portal in support of all BPU personnel. Evaluate, plan and implement upgrades and enhancements to Meter to Cash systems and applications as

needed to support business requirements. Continue to work on the stabilization of all Enterprise Revenue operations. Establish comprehensive operational procedures for all enterprise IT activities and initiatives. Develop and submit a Request for Proposal (RFP) for an upgrade solution for the Meter Data Management

System (MDMS). Develop and submit a Request for Proposal (RFP) for an upgrade solution for the Interactive Voice Response

System (IVR).


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Summary of Major Expenses


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2019 Actual 2020 Budget 2021 Budget

OPERATING BUDGET

Personnel Costs 3,429,977$ 4,087,045$ 4,072,170$

Services 3,563,623 4,752,181 5,212,214

Fuel and Purchase Power - - -

Material and Supplies 389,750 829,500 830,000

Other Operating Expenses - 30,000 30,000

TOTAL OPERATING BUDGET 7,383,350$ 9,698,726$ 10,144,384$

CAPITAL BUDGET

Equipment & Improvements 3,466,747$ 3,765,000$ 5,043,500$

Capitalized Labor 30,357 - -

Heat Pump Program & Incentives - - -

Economic Development Fund Authorization - - -

Capital Lease Requirements - - -

TOTAL CAPITAL BUDGET 3,497,104$ 3,765,000$ 5,043,500$

DEBT SERVICE BUDGET

Principal -$ -$ -$

Interest - - -

TOTAL DEBT SERVICE BUDGET -$ -$ -$

Payment In Lieu Of Taxes (PILOT) -$ -$ -$

TOTAL ANNUAL SPENDING 10,880,454$ 13,463,726$ 15,187,884$


DEPARTMENT

Applications 6,505,566$ 7,243,035$ 8,365,416$

Desktop Support 2,927,261 3,058,122 3,254,658

IS Administration 455,165 545,689 194,230

Network Support 992,462 2,616,880 3,373,580

TOTAL DEPARTMENT BUDGET 10,880,454$ 13,463,726$ 15,187,884$


UTILITY FUND

Electric Utility 7,289,905$ 9,020,697$ 10,175,883

Water Utility 3,590,549 4,443,029 5,012,001

TOTAL UTILITY FUND 10,880,454$ 13,463,726$ 15,187,884$

SPENDING BY AREA

ALLOCATION OF SPENDING BY UTILITY REVENUES

INFORMATION TECHNOLOGY SUMMARY

SUMMARY OF SPENDING BY MAJOR EXPENSE CATEGORY


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Staffing with Positions


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2021 Information Technology Division Staffing The Information Technology Division recommends no change to their 2021 staffing.

0

5

10

15

20

25

30

35

2014 2015 2016 2017 2018 2019 2020 2021



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Class Summary of Expenses


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Class Purpose of Expenditure 2020 2021

Type Approved Proposed

1010 - Regular Labor 2,680,325 2,667,651

1030 - Health Care/Medical Benefit 601,098 602,521

1040 - Medical Insurance-Retirees 169,712 170,115

1050 - Pension Benefit 229,314 227,119

1070 - Life Insurance Benefit 42,622 42,722

1080 - Unemployment Benefit 2,697 2,672

1090 - OASDI/HI (FICA) 199,573 197,284

1100 - Liability Insurance/Work Co 65,353 65,507

1110 - Compensatory Balance Reserve 60,962 61,106

1130 - Disability Pay Benefit 30,739 30,812

1180 - Long-Term Care 4,649 4,661

Total Personnel Costs 4,087,045 4,072,170

2130 - Computer Hardware Maintenance 103,500 180,000

2131 - Computer Software Maintenance 3,339,316 3,408,849

2160 - Travel/Training/Safety 82,150 82,150

2200 - Telecommunications Services 31,340 37,340

2210 - Clerical/Office/Tech Services 20,000 20,000

2250 - Mailing/Shipping Services 75 75

2282 - IT Prof Contracted Services 1,175,800 1,483,800

Total Services 4,752,181 5,212,214

4010 - Office Supplies & Materials 11,200 15,700

4040 - Comp/Srvr/Ntwrk Hrdwr Equip 767,800 763,800

4041 - Comp/Srvr/Ntwrk Sftwr & Lic 50,000 50,000

4160 - Office Equipment 500 500

Total Material and Supplies 829,500 830,000

5200 - NERC Reliability Compliance 30,000 30,000

Total Other Operating Expenses 30,000 30,000

Total Operating Budget 9,698,726 10,144,384

2000 - Capital Services 3,765,000 5,043,500

Total Capital Budget 3,765,000 5,043,500

Total BPU Budget 13,463,726 15,187,884

Information Technology Division

Summary of 2021 Budget by Class Type


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O&M History for Division

BPU's Historical Division O&M costs since 2015 (Excluding Fuel & Purchase Power) Includes: Wages, Services, Supplies, Other, (Capital is excluded)

2015 2016 2017 2018 2019 2020 2021

IT $7,731,172 $7,714,468 $5,830,291 $6,682,869 $7,383,350 $9,698,726 $10,144,384

$-

$2,000,000

$4,000,000

$6,000,000

$8,000,000

$10,000,000

$12,000,000


Change Since 2015 2,413,212$

% Change Since 2015 31.2%

Average % change since 2015 5.2%

Operating Budget Detail


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Department Account Class / Purpose of Expenditure 2021

Amount

2310 - Network Support 75000 - Telecommunications Clr-All 2131 - Computer Software Maintenance 78,000

Mitel 58,000

Advanced Communications 20,000

2210 - Clerical/Office/Tech Services 2,000

General Supplies 2,000

4040 - Comp/Srvr/Ntwrk Hrdwr Equip 272,800

Mitel Hardware Maintenance 110,000

OMS Cloud IVR 58,000

Phone Book Service 4,800

Telephone Equipment 35,000

Customer Service IVR 65,000

92100 - Office Supplies and Expenses

2130 - Computer Hardware

Maintenance 85,000

Extreme Switches 40,000

Access points 45,000

2131 - Computer Software Maintenance 919,280

Carbon Black Parity 36,000

Checkpoint Maint 140,000

ELM 2,200

Extreme Maint 145,000

F5 60,000

Audit and compliance - Netrix 38,000

Fluke Maint 10,680

HTTPWatch 400

Imprivata 12,500

McAfee 7,600

RSA 13,500

Redhat 27,500

Solarwinds 16,000

Tenable 1,500

Tippingpoint 9,300

Trend Micro 7,900

Tripwire 5,200

Tropos 215,000

ViewFinity 1,500

Web and email filtering 73,000

Skybox 24,000

Fireeye 18,000

Linoma 6,000

Ironkey 2,500

Airwatch 3,500

Nessus 3,000

CoreDial 9,500

SPOK 12,000

SEIM 18,000


Network Appliance 75,000

92300 - Outside Services Employed 2210 - Clerical/Office/Tech Services 8,000

Intern 8,000

2282 - IT Prof Contracted Services 270,000

Operating Budget Details

Budget Year - 2021



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Amount

2310 - Network Support 92300 - Outside Services Employed Senior Network Security 170,000

Network Security Assessment 50,000

Network Performance Assessment 50,000

5200 - NERC Reliability Compliance 10,000

NERC 10,000

1,720,080


Budget Year - 2021

2310 - Network Support - Department Totals



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Amount

2410 - IS Administration 92000 - Admin and General Salaries 1010 - Regular Labor 205,014

1030 - Health Care/Medical Benefit 46,543

1040 - Medical Insurance-Retirees 13,141

1050 - Pension Benefit 17,426

1070 - Life Insurance Benefit 3,300

1080 - Unemployment Benefit 205

1090 - OASDI/HI (FICA) 11,510

1100 - Liability Insurance/Work Co 5,060

1110 - Compensatory Balance Reserve 4,720

1120 - Labor Attrition-Wages (100,007)

1121 - Labor Attrition Burden (52,072)

1130 - Disability Pay Benefit 2,380

1180 - Long-Term Care 360

92100 - Office Supplies and Expenses 2160 - Travel/Training/Safety 13,750

Technology Training 9,000

Utility Conferences 4,500

Employee Mileage 250

2200 - Telecommunications Services 7,400

Mobile Phone 1,400

Telephone 6,000

4010 - Office Supplies & Materials 5,000

Office Supplies & Materials 5,000

4160 - Office Equipment 500

Office Equipment 500

92300 - Outside Services Employed 2210 - Clerical/Office/Tech Services 10,000

Student Intern - IT 10,000

194,232 2410 - IS Administration - Department Totals


Budget Year - 2021



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Amount

2420 - Desktop Support 92000 - Admin and General Salaries 1010 - Regular Labor 1,205,782





1080 - Unemployment Benefit 1,206

1090 - OASDI/HI (FICA) 90,769






1180 - Long-Term Care 2,117

92100 - Office Supplies and Expenses 2130 - Computer Hardware Maintenance 95,000

Asset Disposition 7,000

RSA Tokens 20,000

Windows Server Maintenance 68,000

2131 - Computer Software Maintenance 520,300

Altiris 21,000

CITRIX 10,200

Commvault 65,000

Testing Tools 11,000

Patch automation 7,200

Samanage - helpdesk 80,000

Cohesive 20,000

PC-Cillen 1,000

TW Cable - Internet 15,000

Trend Micro 8,200

VMWare 21,500

Web Certificates 2,400

Consolidated Communications - Internet - Admin 50,000

Microsoft OS licenses 65,000

Microsoft licenses 25,000

Nimble 42,000

Oracle - Linux 1,500

quorum DR appl 65,000

ScreenPresso 1,600

Tableau 5,500

MXToolbox 2,200

2160 - Travel/Training/Safety 22,900

Technology Training 8,000

Employee Mileage 7,800

Security Conference 2,400

Security Training 3,500

Citrix Training 1,200


Cellular Phone Fees 2,600

Telephone 1,000

Verizon Wireless Cards 12,000

Spare ATT Cell phones 3,000

ATT - parts and accessories 3,000

2250 - Mailing/Shipping Services 75


Budget Year - 2021



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Amount

2420 - Desktop Support 92100 - Office Supplies and Expenses Mail Supplies 75


Office Supplies 2,200

Desks and chairs for the Helpdesk 4,500


Backup Tapes 30,000

PC Desktop Replacements 65,000

Hardware 40,000

Monitors 20,000

Printers 10,000

Thin Clients 10,000

Toner Cartridges 60,000

Laptops 25,000

DR Appliance replacements 60,000

Mapping and Drafting 36,000

Mobile device 20,000

Servers 40,000

4041 - Comp/Srvr/Ntwrk Sftwr & Lic 25,000

Software Licenses 25,000


NERC Compliance 10,000

92300 - Outside Services Employed 2282 - IT Prof Contracted Services 250,000

DBA 170,000

Server 2008 EOL 80,000


NERC Compliance 10,000

3,004,658 2420 - Desktop Support - Department Totals


Budget Year - 2021



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Amount

2430 - Applications 92000 - Admin and General Salaries 1010 - Regular Labor 1,981,261





1080 - Unemployment Benefit 1,981

1090 - OASDI/HI (FICA) 150,090






1180 - Long-Term Care 3,479

92100 - Office Supplies and Expenses 2131 - Computer Software Maintenance 1,891,269

Access Detect Calisto 18,000

Barcode System Maint. 15,000

Cayenta CSS Maint. - Actuate, Oracle Ent., Uniface 77,066

Cayenta UtilityManager Maint. w Cust Self Serve 150,339

Elster Software License Maint. 240,000

eMeter/Siemens Energy IP Maint. 185,000

Innova Save SW Assurance (eMeter) 500

Enterprise Service Bus (ESB) 145,000

ESRI GIS Maint. 170,000

FME Safe Software DB Edition - Fixed 6,750

IBM Maximo Enterprise Asset Mgmt System (EAM) 155,000

Kronos Workforce Mgmt Maint. - Depot Exchange 53,000

Label Matrix Maint. 400

Macromedia Web Software Maint. 630

Mailers +4 Maint. 2,000

MS Visual Studio IDE 5,000

Mobi Control Maint. 3,200

MV-90/MV-Web Itron 26,500

Oracle Fusion Maint. 175,345

Hyperion - Oracle Support Renewal 6330952 78,703

DB - Oracle Support Renewal 1903358 175,000


Linux Maint - Oracle Support Renewal 4792489 150

Linux Maint - Oracle Support Renewal 4439726 1,100


ELM - Oracle Support Renewal 5140011 17,000

HR - Oracle Support Renewal 5312097 20,205

HR - Oracle Support Renewal P-03-08086-000-39 4,500

HR - Oracle Support Renewal P-04-07342-000-1 8,200

Omnetric Cloud MDM Maint. 95,000

Org-Plus Software Maint. 350

SmartSheet 500

TOAD Data Modeler 150

TOAD for Oracle Prof. Edition 8,550

VentureForth Maintenance 15,500

WeatherBug Streamer RT 2,200

WebEx Premium Lic. 350

Wycom Check Printing Maint. 500


Budget Year - 2021



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Amount

2430 - Applications 92100 - Office Supplies and Expenses 2160 - Travel/Training/Safety 45,500

Development/BUS Training 7,500

Oracle/PeopleSoft/Kronos Training 7,500

Meter-to-Cash Training 13,000

Utility Operational Training 12,500

Mileage for App Dev Staff 5,000


Cellular Phones 2,340

Telephones 6,000

2282 - IT Prof Contracted Services 5,000

General Services 5,000


Office Supplies 4,000

4041 - Comp/Srvr/Ntwrk Sftwr & Lic 25,000

Software Licenses 25,000

92300 - Outside Services Employed 2282 - IT Prof Contracted Services 958,800

ERP Business Systems Non-Cap Projects 210,000

Gartner Advisor 48,800

Meter-to-Cash Non-Cap Projects 200,000

Utility Operations Non-Cap Projects 300,000

System Integration Non-Cap Projects 200,000

5,225,416

10,144,386


2430 - Applications - Department Totals

Information Technology Division Totals


Budget Year - 2021


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Capital Budget Summary


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Description

2021

Budget

2022

Budget

2023

Budget

2024

Budget

2025

Budget

Total CIP

Projects

Enterprise Technology

100664 - IT Enterprise Technology Dev 300,000 150,000 150,000 150,000 150,000 900,000

100666 - IT Desktop/Network Development 543,500 1,030,000 200,000 250,000 200,000 2,223,500

100667 - IT Security Improvements 295,000 185,000 295,000 250,000 200,000 1,225,000

101161 - IT Cayenta UMS Upgrade - 200,000 - - 200,000 400,000

101162 - IT ESB Development 250,000 250,000 250,000 250,000 250,000 1,250,000

101163 - IT Kronos Upgrade - - 70,000 - - 70,000

101164 - IT MV90 Upgrade - 75,000 - - 7,500 82,500

101165 - IT EAM Development 350,000 300,000 120,000 120,000 300,000 1,190,000

101166 - IT BI/Analytics Enhancements 200,000 100,000 75,000 75,000 100,000 550,000

101167 - IT Mobile Barcode System Upgrade 50,000 - - 100,000 - 150,000

101193 - IT AMI Upgrade 25,000 25,000 250,000 25,000 25,000 350,000

101194 - IT HCM Upgrade 200,000 - - 200,000 - 400,000

101195 - IT Hyperion Upgrade 60,000 150,000 - 65,000 150,000 425,000

101196 - IT Meter-to-Cash Development 500,000 100,000 100,000 100,000 100,000 900,000

101274 - IT Rollout Identity Management 80,000 - 80,000 - - 160,000

101275 - IT Virtual Desktop for Enterprise 50,000 50,000 50,000 50,000 - 200,000

101276 - IT DR Infrastructure 120,000 270,000 275,000 - - 665,000

101278 - IT DR for Security 175,000 225,000 275,000 - - 675,000

101279 - IT DR Development 195,000 295,000 295,000 300,000 - 1,085,000

103011 - IT GIS Enhancements 150,000 150,000 150,000 150,000 150,000 750,000

104010 - IT IVR Service Development 75,000 75,000 75,000 75,000 75,000 375,000

104014 - IT Server Additions - 150,000 - 150,000 - 300,000

104017 - IT Virtual Desktop Deployment 50,000 50,000 50,000 50,000 - 200,000

104012 - IT Mobile Device Management(MDM) 80,000 30,000 30,000 30,000 30,000 200,000

104013 - IT Security Operations Center(SOC)

Development 90,000 95,000 90,000 115,000 120,000 510,000

104009 - IT Analog to Digital Services 150,000 150,000 150,000 75,000 75,000 600,000

104001 - IT Business Portal Development 50,000 20,000 20,000 20,000 50,000 160,000

104004 - IT Document Management

Development 40,000 20,000 20,000 20,000 20,000 120,000

104006 - IT Cloud Services Development - 100,000 75,000 75,000 75,000 325,000

104003 - IT Data Warehouse Deployment 50,000 30,000 50,000 50,000 50,000 230,000

104002 - IT Enterprise Wireless Mobility 150,000 50,000 40,000 40,000 150,000 430,000

104007 - IT General Systems Enhancements 120,000 120,000 120,000 120,000 120,000 600,000

104005 - IT Enterprise Technology

Development 25,000 100,000 100,000 100,000 100,000 425,000

104008 - IT Project Management Application 120,000 50,000 50,000 50,000 120,000 390,000

104034 - MDMS Upgrade 500,000 - - 500,000 - 1,000,000

Total Enterprise Technology 5,043,500 4,595,000 3,505,000 3,555,000 2,817,500 19,516,000

Total Information Technology 5,043,500 4,595,000 3,505,000 3,555,000 2,817,500 19,516,000

2021 - 2025 FIVE YEAR CAPITAL BUDGET

Capital Expenditures by Year


2021 ANNUAL BUDGET

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BOARD OF PUBLIC UTILIITES · 2020. 12. 3. · Complete implementation of an effective Enterprise Business Intelligence and Analytics tool that will provide ... Web and email filtering