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Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 1 of 36
Board of Directors Meeting
Date: Wednesday 25 th May 2011
Agenda item: 8.1, Part 1
Title: Integrated Performance Report incorporating: Quality / Performance / Finance and Activity / HR
Prepared by: Warwick Heale, Associate Director of Planning & Performance Ann Goodridge, Corporate Performance Manager
Presented by: Lynn Lane, Director of Human Resources
Action required: The Board is asked to receive the Performance Report and note the progress that has been made together with any actions that are planned.
Monitoring Information Please specify CQC standard numbers and tick üother boxes as appropriate
Care Quality Commission Standards Outcomes
Monitor Finance
Service Development Strategy Performance Management ü
Local Delivery Plan Business Planning
Assurance Framework Complaints
Equality, diversity, human rights implications assessed
Other (please specify)
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 2 of 36
1. PURPOSE 1.1 To advise the Board of the Trust’s performance against the key performance
standards and targets.
2. BACKGROUND 2.1 The Trust’s Annual Plan sets out the programme of work to be undertaken to
ensure compliance with the Monitor Compliance Framework and local and national standards and targets included in PCT commissioning contracts.
Detailed results of achievement as at 30 th April 2011 are presented in The Data Appendices (Performance) section of this report.
3. KEY ISSUES 3.1 In April there was an unusual configuration of events resulting from a very late
Easter holiday followed by the Royal Wedding celebrations and the public holiday for May Day. We focussed our operational planning teams for some time on contingency planning as we prepared for the prolonged reduction in capacity across the health and social care system combined with the usual influx of visitors to the county as the weather improved. Our winter capacity arrangements had included the opening of additional bed capacity for medical admissions which we successfully closed through April. This gave us ward space to start our deep clean programme for this year. Essential to our ability to manage within reduced bed stock was our working closely with our community based colleagues to ensure that patients who were ready to be transferred out of hospital were not delayed and it was a key achievement for the whole community that throughput was maintained. A complexity in that achievement was the transfer of our local community based services to Northern Devon Healthcare Trust as from 1 st April 2100 they took over the responsibility for community facilities and staffing as part of Transforming Community Services from NHS Devon. The impact of the Easter and May holidays will influence achieving referral to treatment times for all elective patients and it required a sustained effort to maintain care pathways to treat people in a timely way. We particularly concentrated on patients who are included in the 62 days cancer target as being the most likely to be affected by the lost capacity and we achieved improved performance from March where we failed to achieve the target. We also looked forward to correct any issues that might arise from the end of April into May holiday period by creating additional clinics and moving outpatient and operating sessions which have been rescheduled over the month. This work has required significant input from clinical and managerial teams in achieving a major reorganisation of work. Non elective admissions performance monitored through the Emergency Department 95% of patients waiting less than 4hrs continues to be a challenge. We continue to evaluate the impact that eliminating mixed sex breaches have on performance but the number of breaches has fallen dramatically since the segregation of sexes at ward level. Although Norovirus continued sporadically through April the position is much improved from the winter months resulting in fewer beds closures. Some confirmation on thresholds and methodology for the 2011/12 performance
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 3 of 36
targets became available and gave the operational teams an indication of critical areas to focus attention on.
The suite of performance indicators depicted within the graphs under the “Respond, Deliver and Enable” framework within this report has been reviewed in light of the confirmed Compliance Framework. The following targets, which carry a risk rating of 1.0 within the Compliance Framework, are now contained within the main body of this report
• Clostridium Difficile
• MRSA (due to the very low target figure, this will be brought forward on an exceptions only basis)
• 31 Day Wait for Second or Subsequent Treatment, comprising o Surgery o Radiotherapy o Anti cancer drug treatments (this will be brought forward on an
exceptions only basis) • 62 day wait for first treatment, comprising
o Urgent GP referral to treatment o Consultant screening service referral (this will be brought forward
on an exceptions only basis) • Referral to Treatment Waiting Times – Admitted (95 th centile) • Referral to Treatment Waiting Times – Non Admitted (95 th centile) • A&E: Total Time in A&E (95 th centile) – this will be reviewed prior to Q2,
at which time the wider suite of A&E indicators become effective
3.2 Performance Targets There is one Monitor target that is not currently being achieved for Quarter 1.
MON01 Clostridium Difficile – The Trust is reporting 9 cases in the month, 7 of these infections were detected as a consequence of using the more sensitive test. It has been agreed with NHS Devon that for contract monitoring purposes cases identified using the new test will be excluded.
Discussion with Monitor has indicated that in Quarter 4 2010/11 organisations whose failure of this target could be demonstrated to be attributable to the introduction of the new PCR test were not the subject of regulatory intervention. It is the Trust’s understanding that the same approach will be used in the current financial year.
3.3 In response to the Board’s request for further analysis of the 2010/11 cancer 62 day target performance the information and proposed actions are included in Appendix A (on page 32) within this report.
3.4 Finance The key areas of financial performance are as follows: • A year to date deficit of £909k has been generated. This is lower than the
planned level of deficit. A year end surplus of £3.5m is planned and it is currently forecasted that this will be achieved.
• CIP requirement for the year is £17.1m. £63k has been achieved in month 1 against this month’s target of £282k.
• Figures for clinical income are not available as these are due to be processed a month in arrears.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 4 of 36
• Pay is underspent by £154k and non pay by £527k with both areas expected to be in line with budget by year end.
• A year end Monitor Risk rating of 3 is planned and is currently forecasted to be achieved.
3.5 Quality This report now includes an additional set of graphs which summarise for the Board the key indicators under the new ‘Ward to Board’ safety and quality reporting process. The graphs include sets of matched process and outcome indicators. Of these indicators, the following are now incorporated within the main body of the Integrated Performance Report:
• Pressure Sore Assessment • Pressure Sore Screening • MUST Scoring Hand Hygiene Compliance • New MRSA Isolates Identified more than 72 hours after Admission
The key issues from this suite of graphs are included in the commentary below. It is intended to supplement these four indicators further, by the routine inclusion of data relating to Falls Risk Assessments and Inpatient Slips, Trips & Falls from June 2011.
3.6 Key issues are: • The ongoing work to improve the rate of compliance with pressure ulcer
assessment is resulting in sustained achievement of this indicator.
• Continued improvement in the rate of initial assessment of nutritional screening (MUST). Ward level action plans have been produced in those areas where MUST scoring is rated red. Work is ongoing to refine the assessment tool to ensure it enables timely and accurate data.
• The process for ensuring timely submission of the hand hygiene compliance audit results is being reviewed.
• There were no MRSA Isolates identified more than 72 Hours after admission in April.
• Monthly spot audits of recording of VTE Risk Assessments are being undertaken to provide supplementary evidence to electronic recording of risk assessments. These audits are consistently indicating a much higher rate of compliance. Work is ongoing to improve the electronic data collection.
• Datix web is being introduced Trustwide during May, June and July. It is anticipated that this will greatly improve the timeliness of incident reporting and the quality of the data submitted.
3.7 Human Resources Key issues are: • An ongoing reduction in the sickness absence rate. The sickness absence rate for the twelve month period ending 31 March 2011, was 4.11% compared to 4.19% for the period ending 28 February 2011, and 4.64% for the equivalent period last year. The sickness absence rate for the month of February 2011 was 3.76% compared to a rate of 4.51% in February 2010.
• A reduction of 99.62 full time equivalent (FTE) in the Trust’s Workforce arising from the transfer of Paediatric Respite Services to a Social Enterprise
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 5 of 36
organisation (33.32FTE), those leaving the organisation through the MARS scheme (25.47FTE) and natural turnover. The rate of turnover for the twelve month period ending 31 March 2011 was 9.50% compared to 10.36% for the equivalent period last year.
• Maintenance of the proportion of staff with a Personal Development Review (PDR) completed within the last 12 months. As at the end of March 2011, 80.07% of staff had a valid PDR.
4. FINANCIAL/OTHER IMPLICATIONS Achieving NHS plan targets and milestones is an important feature of the Trust’s overall performance and demonstrates our commitment to delivering good quality care to patients. There are three specific areas within the contract where Commissioners have the discretion to apply financial penalties in respect of underperformance
• Nonachievement of the Clostridium difficile target (up to 2% of the total contract year revenue), the standard contract allows for penalties to be applied where the current year outturn exceeds the number of cases identified in the previous contract year, by more than 2 cases. In order that the Trust is not disadvantaged by the introduction of the new testing methodology, it has been agreed to exclude the impact of the cases identified using the new testing methodology from both last year's baseline and this year's figures, for the purposes of financial and contract penalties only.
• nonachievement of the referral to treatment time standard (up to 5% of monthly elective care revenue),
• each of the following cancer waiting times standards (2% of the actual outturn value of the service line revenue)
o 14 day urgent GP referral o 14 day symptomatic breast o 62 days first definitive treatment for GP urgent referral, NHS
Cancer Screening Services and Consultant Upgrades o 31 day first definitive treatment o 31 day second or subsequent treatment (surgery) o 31 day second or subsequent treatment (drug treatments) o 31 day second or subsequent treatment (radiotherapy)
5. RECOMMENDATIONS The Board is asked to receive the Performance Report, including the changes arising from the revised Compliance Framework, and inclusion of the Ward to Board dashboard, and note the progress that has been made together with any actions that are planned.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 6 of 36
Graph YTD Indicator Current Source Report
R1 Green ↑ Accident and Emergency Maximum 4 Hour Wait Green Performance
R2 Green ↑ Clostridium Difficile Infections Amber Performance
R3 Green → Cancer 31 Day Wait: Subsequent Treatment Green Performance
R4 Amber ↑ Cancer 62 Day Wait Green Performance
R5 Amber → Hand Hygiene Amber Qual ity
R6 Amber ↑ New MRSA Isolates Green Qual ity
R7 Green → Referral to Treatment for Admitted Pathways Green Performance
R8 Green ↑ Referral to Treatment for Non‐Admitted Pathways Green Performance
Graph YTD Indicator Current Source Report
D1 Amber → Outpatient New Attendances Amber Finance
D2 Amber → Elective Daycase Admissions Amber Finance
D3 Amber → Elective Inpatient Admissions Amber Finance
D4 Green → Non‐Elective Inpatient Admissions Green Finance
D5 Green ↑ Pressure Sores Assessment Green Qual ity
D6 Amber ↑ Pressure Sores Incidence Green Qual ity
D7 Red ↑ MUST Scoring Red Qual ity
D8 Green Capital Expenditure Green Finance
Graph YTD Indicator Current Source Report
E1 Amber ↓ Bank and Agency Spend All Staff Amber Human Resources
E2 Green ↑ Cash Green Finance
E3 Amber Cost Improvement Programmes Amber Finance
E4 Green Income and Expenditure Green Finance
E5 Amber → PDR/PDPs Completed Amber Human Resources
E6 Green → Risk Ratings Green Finance
E7 Amber ↑ Sickness Absence Rate Amber Human Resources
E8 Green ↑ Staff Employed Green Human Resources
E9 Green ↓ Staff Percentage Turnover Rate Amber Human Resources
E10 Green ↓ Starters and Leavers Amber Human Resources
Red Off target or significant concerns re. achievement. Board to review exception report.
Amber Slightly off target or minor concerns re. achievement. Board to be aware, but no action required. Green On target, no significant concerns re. achievement. No Board attention required.
→ Direction indicators point up for improvement, down for worsening and horizontal for no material change.
Respond
Integrated Performance Report ‐ Summary Table
Be the provider of choice, delivering care in the most convenient and appropriate location, with no delay. Eliminate all avoidable hospital infections. Deliver services in a comfortable, friendly environment in which staff can care for patients effectively. Recognise our wider responsibility to the environment and local community by using resources wisely.
Future and sustained success through good financial management.
Deliver
A high standard of care delivered by experts, which meets the needs and aspirations of patients, staff, carers and the A full range of cost‐effective accessible local hospital services. A range of excellent specialist services.
Staff to have a good work/life balance, and achieve their full potential.
Staff to do their jobs to the best of their ability, by valuing them, ensuring they have the right skills and giving them the opportunity to focus on meeting the needs of patients, so making the RD&E the employer of choice.
Enable
Additional Reported Indicators (by Exception)
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 7 of 36
Be the provider of choice, delivering care in the most convenient and appropriate location, with no delay. Eliminate all avoidable hospital infections. Deliver services in a comfortable, friendly environment in which staff can care for patients effectively. Recognise our wider responsibility to the environment and local community by using resources wisely.
YTD Indicator Current YTD Indicator Current
G R1 ‐ Accident and Emergency Maximum 4 Hour Wait G G R2 ‐ Clostridium Difficile Infections A
G R3 ‐ Cancer 31 Day Wait: Subsequent Treatment G A R4 ‐ Cancer 62 Day Wait G
A R5 ‐ Hand Hygiene A A R6 ‐ New MRSA Isolates Identified > 72 Hours After
Admission G
A number of wards ha ve not submi tted thei r a udi t da ta i n time for th is report whi ch i s re fl e cted in the ambe r ra ti ng. The proces s for ensuring timel y s ubmis s i on of th is pape r a udi t wi l l be re vi ewed.
Quality Quality
Respond
Performance Performance
Performance Performance
0
10
20
30
40
50
60
70
80
90
100
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
0
1
2
3
4
5
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
RDE Average +1 sd
90%
91%
92%
93%
94%
95%
96%
97%
98%
99%
100%
Apr‐09
Jun‐09
Aug‐09
Oct‐09
Dec
‐09
Feb‐10
Apr‐10
Jun‐10
Aug‐10
Oct‐10
Dec
‐10
Feb‐11
Apr‐11
% Treated
Within 4 Hou
rs
0
5
10
15
20
25
Apr‐08
Jun‐08
Aug‐08
Oct‐08
Dec
‐08
Feb‐09
Apr‐09
Jun‐09
Aug‐09
Oct‐09
Dec
‐09
Feb‐10
Apr‐10
Jun‐10
Aug‐10
Oct‐10
Dec
‐10
Feb‐11
Apr‐11
New PCR Test Introduced in October 2011
Toxin Positive Tests
75%
80%
85%
90%
95%
100%
Apr‐09
Jun‐09
Aug‐09
Oct‐09
Dec
‐09
Feb‐10
Apr‐10
Jun‐10
Aug‐10
Oct‐10
Dec
‐10
Feb‐11
Apr‐11
% Treated
Within 31
Day
s
Subsequent Surgery Subsequent Radiotherapy
Radiotherapy Target introduced Jan‐11
70%
75%
80%
85%
90%
95%
100%
Apr‐09
Jun‐09
Aug‐09
Oct‐09
Dec
‐09
Feb‐10
Apr‐10
Jun‐10
Aug‐10
Oct‐10
Dec
‐10
Feb‐11
Apr‐11
% Treated
Within 62
Days
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 8 of 36
YTD Indicator Current YTD Indicator Current
G R7 ‐ Referral to Treatment for Admitted Pathways G G R8 ‐ Referral to Treatment for Non Admitted Pathways G
Performance Quality
0
5
10
15
20
25 Ap
r‐10
May‐10
Jun‐10
Jul‐1
0
Aug‐10
Sep‐10
Oct‐10
Nov
‐10
Dec
‐10
Jan‐11
Feb‐11
Mar‐11
Apr‐11
95th Percentile (w
eeks)
0
2
4
6
8
10
12
14
16
18
20
Apr‐10
May‐10
Jun‐10
Jul‐1
0
Aug‐10
Sep‐10
Oct‐10
Nov
‐10
Dec
‐10
Jan‐11
Feb‐11
Mar‐11
Apr‐11
95th Percentile (w
eeks)
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 9 of 36
YTD Indicator Current YTD Indicator Current
A D1 ‐ Outpatient New Attendances A A D2 ‐ Elective Daycase Admissions A
A D3 ‐ Elective Inpatient Admissions A G D4 ‐ Non‐Elective Inpatient Admissions G
G D5 ‐ Pressure Sores Assessment G A D6 ‐ Pressure Sores Incidence G
Current month vs plan: Planned figures not currently available 26% lower than the same month last year 25% lower than previous month Year to date: 26% lower than the same period in 2010‐11 Year to date vs plan: Planned figures not currently avai lable
Current month vs plan: Planned figures not currently available 2% higher than the same month last year 5% lower than previous month Year to date: 2% higher than the same period in 2010‐11 Year to date vs plan: Planned figures not currently avai lable
The ongoing work to improve pressure ulcer assessment compl iance i s resul ting in sustained achievment of thi s indicator
Grade 3 and 4 pressures ulcers are subject to investigation and immediate reporting to the Dierctor of Nursing & Patient Care. The best practice 'Skin Bundle' i s being used and wi l l be launched in June as part of the 'You Matter' campaign.
Deliver
Finance Finance
Finance Finance
A high standard of care delivered by experts, which meets the needs and aspirations of patients, staff, carers and the public. A full range of cost‐effective accessible local hospital services. A range of excellent specialist services.
Current month vs plan: Planned figures not currently available 12% lower than the same month last year 20% lower than previous month Year to date: 11% lower than the same period in 2010‐11 Year to date: planned figures not currently available
Current month vs plan: planned figures not currently available 2% higher than the same month last year 21% lower than the previous month Year to date: 2% higher than the same period in 2010‐11 Year to date vs plan: planned figures not currently avai lable
Quality Quality
0
10
20
30
40
50
60
70
80
90
100
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
0
2000
4000
6000
8000
10000
12000
Apr08
May…
Jun08
Jul08
Aug08
Sep08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May…
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May…
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Plan Actual
1500
1900
2300
2700
3100
3500
3900
4300
4700
5100
5500
5900
Apr08
May08
Jun08
Jul08
Aug
08
Sep
08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug
09
Sep
09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug
10
Sep
10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Plan Actual
500
700
900
1100
1300
1500
1700
1900
2100
Apr08
May08
Jun08
Jul08
Aug
08
Sep
08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug
09
Sep
09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug
10
Sep
10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Plan Actual
0
500
1000
1500
2000
2500
3000
3500
Apr08
May08
Jun08
Jul08
Aug
08
Sep
08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug
09
Sep
09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug
10
Sep
10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Apr11
Plan Actual
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 10 of 36
R D7‐ MUST Scoring R G D8 ‐ Capital Expenditure G
Spend YTD: £0.6m Planned Spend YTD: £0.6m Forecast Y/E Spend: £16.7m Planned Y/E Spend: £16.7m
Initial assement continues to improve each month. Red rated areas have an action plan to achieve compl iance. Refining the asses sment tool i s ongoing to ensure i t enables timely and accurate data.
Finance Quality
0
10
20
30
40
50
60
70
80
90
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Initial compliance with MUST Screening on Admission
General compliance with MUST Screening at Weekly Review
0
2
4
6
8
10
12
14
16
18
£M
Month
Capital Spend
Capital Plan 10/11
Actual Capital Spend
Forecast Capital Spend
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 11 of 36
YTD Indicator Current YTD Indicator Current
A E1 ‐ Bank and Agency Spend All Staff A G E2 ‐ Cash G
A E3 ‐ Cost Improvement Programmes A G E4 ‐ Income and Expenditure G
A E5 ‐ PDR/PDPs Completed A G E6 ‐ Risk Ratings G
ESR is us ed for the purpose of record ing a nd reporti ng PDR activi ty for non Medical a nd Dental staff.
Actual Surplus YTD: ‐£0.9m Plan Surplus YTD: ‐£1.9m Forecast Surplus Y/E: £3.5m Plan Surplus : £3.5m Actual Efficiency: 1.04% Planned Efficiency: 1.03%
Finance
Finance Human Resources
Finance
Enable
Human Resources Finance
Staff to do their jobs to the best of their ability, by valuing them, ensuring they have the right skills and giving them the opportunity to focus on meeting the needs of patients, so making the RD&E the employer of choice. Staff to have a good work/life balance, and achieve their full potential.
Future and sustained success through good financial management.
Cash in hand and at bank: £73.6m Working Capital Facil ity: £18m Cash Invested @ Month End: £ni l
The above chart indicates the amount of spend relating to staff registered on the bank and staff supplied by agencies.
Research and innovation.
100,000
200,000
300,000
400,000
500,000
600,000
Mar10
Apr10
May10
Jun10
Jul1
0
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Bank Staff Agency Staff
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
Apr10
May10
Jun10
Jul1
0
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Other Ratios Plan YTD Actual YTD Plan Y/E Actual Y/E
Trade Creditor Days 5.7 6.0 6.4 6.4 NHS Trade Debtor Days 8.2 2.9 8.9 9.0 Debt to Asset Ratio 7.0% 6.6% 6.3% 6.3% Other items £ £ £ £ Revenue available for debt service 0.2m 0.8m 23.9m 23.9m Debt 21.5m 21.5m 20.2m 20.2m Total Assets 306.8m 326.6m 321.9m 321.9m
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
0
April
May
June
July
Aug
ust
Septem
ber
Octob
er
Nov
ember
Dec
ember
January
Februa
ry
March
£k
Month
CIP Plan
CIP Actual
CIP Forecast
3,000
2,000
1,000
0
1,000
2,000
3,000
4,000
April
May
June
July
Aug
ust
Sep
tembe
r
Octob
er
November
Dec
ember
January
February
March
£k
Month
Comparison of actual cumulative net surplus/deficit compared to plan
Actual Plan
0
0 .5
1
1 .5
2
2 .5
3
3 .5
4
4 .5
5 EBITDA Margin
EBITDA % Ach ieved
ROA
I&E Surplus Margin
Liquidity
Overall Rating
Risk Ratings
Plan YTD Actual YTD Plan Y/E Forecast Y/E
20
10
10
20
30
40
50
60
70
80
Apr11
May11
Jun11
Jul1
1
Aug
11
Sep
11
Oct11
Nov11
Dec11
Jan12
Feb12
Mar12
£M
Month
12 Month forecast cashflow v plan
Plan Actual Forecast Commited Facility
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 12 of 36
A E7 ‐ Sickness Absence Rate A G E8 ‐ Staff Employed G
G E9 ‐ Staff Percentage Turnover Rate A G E10 ‐ Starters and Leavers A
The turnover rate of 9.50% for the combined 12 month period to end of March 2011 is lower than the 10.36% for the equivalent period last year.
Figures include staff on fixed term contracts and rotational training schemes but exclude those regi stered on the Staff Bank.
The sickness absence rate i s calculated by expressing the amount of days lost as a percentage of the total contracted time. The cumulative rate for 12 months to 31st March 2011 i s 4.11%.
The total FTE has decreased by 99.62 to 5056.36. This is below the funded FTE establi shment of 5221.85. Headcount has decreased by 98 to 5873.
Human Resources Human Resources
Human Resources Human Resources
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
Mar10
Apr10
May10
Jun10
Jul1
0
Aug
10
Sep
10
Oct10
Nov
10
Dec10
Jan11
Feb11
Mar11
Short Term Med ium Term Long Term
0.00%
2.00%
4.00%
6.00%
8.00%
10.00%
12.00%
Mar10
Apr10
May10
Jun10
Jul1
0
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Leavers > 12 LoS Leavers Between 6 & 12 LoS Leavers < 6 LoS
0
20
40
60
80
100
120
140
160
180
200
Mar10
Apr10
May10
Jun10
Jul1
0
Aug10
Sep10
Oct10
Nov
10
Dec10
Jan11
Feb11
Mar11
Starters and Le
avers
Starters Leavers
4,500
4,700
4,900
5,100
5,300
5,500
5,700
Mar10
Apr10
May10
Jun10
Jul10
Aug
10
Sep
10
Oct10
Nov
10
Dec
10
Jan11
Feb11
Mar11
Contracted FTE Funded FTE
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 13 of 36
Finance FINANCIAL REPORT FOR THE TRUST COVERING THE PERIOD ENDING 30 th April
2011
Executive Summary
The year to date position is a deficit of £909k compared to a budgeted deficit of £1.4m and planned deficit of £1.9m. The forecast surplus at year end is in line with plan £3.5m and is achieving a Monitor Risk Rating of 3.
INCOME
Unfortunately clinical income figures are not available due to it being processed a month in arrears. The values shown in appendix 3 are matched to budget with the exception of Road Traffic Accident (RTA) income which is currently £17k underrecovered.
Contracted patient activity schedules in relation to clinical income with NHS Devon for the current financial year is currently in the process of being finalised.
Other income is £195k underrecovered at this point of the year, this is due to a variety of areas underperforming including Childcare services, Pharmacy and Community Estates. It is expected these areas will be in line with budget by year end.
EXPENDITURE
Expenditure on Pay is underspent at month 1 by £154k and forecast to be breakeven at year end. If the current underperformance was to continue at the current rate an under spend of £1.8m at yearend would occur. The main areas underspending currently are within nursing staff (£78k) and ancillary staff (Porters, Catering, Domestics and Laundry £38k).
Non pay expenditure at month 1 is underspent by £527k, mainly within budgets for clinical supplies and miscellaneous other operating expense. The main reason for this level of spend is considered to be due to the low number of operational days within April because of bank holidays and elective activity being low (please refer to the activity section below for more detail).
The main budget areas currently underspending include prostheses spend across the Trust which is £104k under budget, this primarily in Orthopaedics and will be due to the activity levels delivered during April. Exeter Mobility Centre spend on consumables is £112k
YTD Month 1
10/11
£’000 £’000 I&E year to date 909 4,061 I&E Forecast 3,500 4,061 I&E year end forecast variance to budget/Plan
0 461
Total Income variance to date 195 1,797 CIP variance to date 220 261 Pay expenditure variance to date
154 369
Non pay (excl. R&D) expenditure variance to date
527 1,902
Cash at month end 73,618 53,580
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 14 of 36
favourable, if this continues it will be reflected in the recharge to the PCT. An underspend on blood products (IVGs and clotting factors) is £106k lower than expected, this will also be reflected in the recharge to the PCT. Underspends on maintenance costs within the Community Estates which is in line with the underrecovery on income mentioned above.
COST IMPROVEMENT PROGRAMME (CIP)
The CIP target for this year is £17.1m plus £2.3m requirement brought forward from last year. It is anticipated that the £2.3m will be resolved within the next couple of months therefore the report will focus on the requirement for this year.
For month 1 £63k savings have been generated against a target of £282k. Overall for the year £579k savings have been delivered against the £17.1m target. It is currently forecasted that full requirement of CIP for this year will be met by year end.
Focus on the 10 CIP work streams remains one of the key priorities of the Trust. Recently a number of the vacant project managers for each scheme have been appointed on an interim basis to strengthen the infrastructure delivering work stream plans. Please see appendix 7 for more detail on the 10 CIP work streams.
CAPITAL
Actual expenditure for the first month of the year was £0.6m. This is in line with the plan.
Trust’s capital expenditure forecast is £16.7m. Forecast expenditure is in line with the plan.
DEBTORS
Debtors are £5.1m lower than plan. The value is lower mainly due to the monthly block instalment received from NHS Devon being higher than the actual income due and also recoverability on other debtors being better than expected.
CASH
The cash balance at the end of April is £73.6m, which is £24.5m higher than plan (plan is £49.1m). The following provides a summary of the main reasons for the increase:
Deficit lower than plan £1.0m Trade and other receivables lower than plan
£5.1m NHS Trade receivables lower than plan, NHS Trusts paid sooner than planned at year end.
Deferred income higher than plan £18.5m NHS Devon paid the majority of the month 2 contract payment early
Other £0.1m Total £24.5m
ACTIVITY
April activity for all patient type areas is lower than March’s activity and this is due to the number of bank holidays occurring within April. March had 23 operational days for activity to be delivered whereas April only had 18 when bank holidays are excluded. Outpatient and elective inpatient activity is lower for April 2011 than the same month last year (12% and 26% respectively). Daycase and non elective inpatient activity is higher than last year (both 2% higher than April 2010).
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 15 of 36
OTHER ISSUES
In previous reports an appendix giving the Directorate position was included (previously appendix 7). This report will be replaced in the June Board report by a Service Level Report.
As part of the International Financial Reporting Standards (IFRS) requirement Charitable Fund financial activity has been integrated within the main Financial Reports
CONCLUSION
The key areas of financial performance are as follows: • A year to date deficit of £909k has been generated. This is lower than the planned level
of deficit. A year end surplus of £3.5m is planned and it is currently forecasted that this will be achieved.
• CIP requirement for the year is £17.1m. £63k has been achieved in month 1 against this month’s target of £282k. £579k savings have been achieved for the year so far.
• A year end Monitor Risk rating of 3 is planned and is currently forecasted to be achieved.
• Figures for clinical income are not available due to be processed a month in arrears. • Pay is underspent by £154k and non pay by £527k with both areas expected to be in
line with budget by year end. • The Capital programme for 2011/12 is currently in line with plan.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 16 of 36
Quality
Pressure Sores Assessment & Incidence The ongoing work to improve pressure ulcer assessment compliance is resulting in sustained achievement of this indicator.
Grade 3 and 4 pressure ulcers are subject to investigation and immediate reporting to the Director of Nursing & Patient Care. The best practice “Skin Bundle” is being used and will be launched in June as part of the “You Matter” campaign.
MUST Scoring Initial assessment continues to improve each month. Red rated areas have an action plan to achieve compliance. Refining the assessment tool is ongoing to ensure itenables timely and accurate data.
An electronic link from the assessment tool to the dietetics service will ensure automatic and early referral to dietetics service once a critical score is reached. This link and the process to be followed is currently being finalised.
Hand Hygiene, and New MRSA Isolates more than 72 hours after Admission A number of wards have not submitted their audit data in time for this report which is reflected in the amber rating. The process for ensuring timely submission of this paper audit will be reviewed.
Housekeeping & Equipment Cleaning Compliance with this standard is consistently met. The housekeeper role review is underway and links to the ward redesign work being undertaken as part of the Strategic Redesign Programme.
Patient Falls Risks Assessment, and Inpatient Slips, Trips & Falls The IT infrastructure is currently being finalised to enable real time monitoring of this indicator on the Trust whiteboard system.
The severity of injury associated with inpatient falls reduced in 2010/11. The focus this year is a reduction in the total number of falls.
Early Warning Scores, and Cardiac Arrest Calls Each cardiac arrest is subject to a review to investigate the precipitating factors. Data is collated for trend analysis by the Resuscitation Committee.
Electronic VTE Risk Assessment, and Thromboprophylaxis Audit Work is ongoing to improve the electronic data collection. At present a paper audit is undertaken monthly and shows a much higher compliance rate.
Bank & Agency Staff Usage, Incidents & Complaints / Concerns Bank and agency staff usage is monitored monthly and has been mapped to total sickness and absence, holidays, and activity. To date, analysis has shown no clear correlation. Work is undertaken to review Bank Office function and productivity.
Datix web is being introduced Trustwide throughout May, June and July. This will greatly improve timeliness of reporting and the quality of the data.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 17 of 36
Human Resources
Sickness Absence The sickness absence rate for the individual month of March 2011 of 3.62% is an improvement on the 3.76% recorded for February 2011 and a significant reduction on the March 2010 rate of 4.75%.
The sustained reduction in monthly rates is contributing to the decrease in overall annual rates which has fallen again for the 12 month period ending 31 st March 2011 to 4.11%. This is a further decrease on the rate of 4.19% reported for February and very favourable when compared to the rate of 4.64% reported for the same period last year.
Turnover In March 2011 the annual turnover rate has increased as described above, but remains a decrease on the rate of 10.36% reported the same time last year.
Staff Numbers The total full time equivalent (FTE) decreased by 99.62 to 5056.36 in March 2011 which is 165.49 FTE’s below the current funded establishment of 5221.85. Headcount has also decreased by 98 to 5873 this month reflecting the 28 staff (25.47 FTE) who have left the organisation through the MARS scheme and a further 45 staff (33.32) in Children’s Services transferring from the Trust to a Social Enterprise organisation. The number of staff with fixed term contracts continues to increase with a total of 220 (176.64 FTE) staff with contracts ending within the next twelve months.
Personal Development Review’s (PDR) Although the rate of PDRs recorded on ESR has reduced slightly by 1.89% this month to 80.07%, it is still above the Trust’s target rate of 80%.
Learning & Development The RDE has led a panDevon community initiative to develop the educational infrastructure for Clinical Health Apprenticeships. This is a key development which will enable the Trust to recruit and train from the locality in a number of clinical pathways to grow the cadre of Assistant Practitioners in line with workforce strategy.
Professional Registration and Revalidation ESR (the Trust's payroll system) has an automatic link to the GMC and NMC to update annual renewal of professional registration. Monthly reports are produced to audit this and ensure accuracy. Any errors or anomalies ie name spelt differently on ESR/GMC/NMC is automatically highlighted by the system via a notification to HR Administrator, if not actioned within 4 days is escalated to appropriate HR Line Manager. Reports are processed by HR Administrator, with copy to HR Line Manager to ensure all actions are taken. Doctors are given 56 days after expiry, by the GMC to renew their licence each year. Doctors are currently required to complete an annual appraisal, and the Medical Director completes the final sign off of the appraisal process.
Line Managers / professional leads are responsible for ensuring that, when a members of their staff’s registration has been highlighted as expiring, action is taken to renew the registration and that the ESR system is updated with new expiry dates. Line Managers are able to update expiry dates on ESR but are not able to update registration numbers as the ESR system prevents this. Updating the registration number must be completed by Human Resources and is only completed if the number has been evidenced by checking directly with the professional body.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 18 of 36
The automatic interface between ESR and the GMC / NMC ensures renewal data is uploaded as quickly as possible into ESR. The ESR system automatically notifies members of the Resourcing Team of the details of nurses, midwives, allied health professionals and medical staff who’s registration is due to expire during the coming month. The appropriate website of the professional body is then checked by them and ESR updated with the revised renewal date if it is shown. If the new date cannot be obtained via the website the Line Manager / Professional Lead will be notified to take the necessary action to ensure that registration is renewed as quickly as possible. Escalation procedures in HR are in place to facilitate this. Failure to renew registration and in the absence of any satisfactory explanation will put an employee in breach of contract and result in the Trust invoking disciplinary proceedings in line with the Disciplinary and Appeals Policy and Procedure which will include suspension without pay.
Revalidation of doctors GMC registration is expected to be launched late 2012 following a test of readiness in summer 2012. Revalidation will occur on a 5 yearly basis. Part of the revalidation process will be the expectation that the doctor will have had an annual appraisal, with 5 appraisals having occurred in a revalidation cycle. Nationally, the Medical Appraisal Framework (MAF) is being prepared and it is expected that testing will commence late 2011. Royal Colleges are also working with the GMC to help identify core components and streamline the appraisal documentation. The appraisal will focus on 4 domains (knowledge, skills and performance; safety and quality; communication, partnerships and teamwork; and maintaining trust). The 4 domains are subdivided into 12 key attributes. The doctor will be expected to provide evidence that they meet these requirements.
It is expected that revalidation will be an extension of the existing requirements on doctors to annually renew their GMC professional registration. Mr Martin Cooper – Medical Director/Board member has been appointed as Responsible Officer in advance of the revalidation start date and will be required to sign off the doctors to the GMC every 5 years. Dr Vaughan Pearce is currently conducting a review of our current appraisal process and how this can be strengthened to ensure we meet revalidation requirements.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 19 of 36
Data Appendices – Performance
Indicator Position Target Monitor Weighting
Risk for Period
Risk for Year
Indicator Position Target for Period
Monitor Weighting
Risk for Period
Risk for Year
Indicates that the target has been achieved for the quarter Indicates that the target has been achieved for that month but the quarter has not yet finished Indicates that the target has not been achieved for the quarter Indicates that the target has not been achieved for that month but the quarter has not yet finished
Indicates that the target is not yet enforced
Not Set Not Set
Medium MON09
A&E ‐ 4 Hour Target
97.0% min. 95% 1.0 Medium
95 th Percentile max.
15 minutes
Not Set
Not applicable
1.0
0.5 for each indicator failure
capped at a maximum of 1.0
0.5
Not Set
Not Set
Not Yet Defined
1.0
Not Set Not known
0.5
Not Set
Compliant Compliant 0.5 99.0%
n/a MON10
Stroke Indicator Low 12.3
95 th Percentile max.
18.3 weeks Low
MON09.V A&E ‐ Left
Without Being Seen
Medium
95 th Percentile max.
23 weeks Medium 2.9% max. 5%
46.0
30.0
Median max.
60 minutes
9.2% max. 5%
min. 85% Medium
1.0
min. 90% Medium
MON04.I Cancer 62 Day GP Urgent
92.6%
20.7 MON05
RTT Admitted
95 th Percentile
Medium
MON06 RTT Non‐ Admitted
95 th Percentile
MON04.II Cancer 62 Day Screening
100.0%
MON09.I A&E ‐ Total Time
Medium
Medium
Medium
MON09.IV A&E ‐ Unplanned Reattendance
Rate
4.4
min. 93%
MON08.II Cancer 14 Day Symptomatic
Breast
100.0%
95 th Percentile max.
4 hours
MON09.III A&E ‐ Time to Treatment Decision
MON09.II A&E ‐ Time to
Initial Assessment
min. 93% Very Low
Very Low Medium
Medium
Very Low
min. 98%
Not Set
Not Set Not Set
Not Set Not Set
Medium
0.5
Medium
1.0
MON03.III Cancer 31 Day Subsequent Radiotherapy
min. 94% Medium
MON03.II Cancer 31 Day
Subsequent Drug 100.0%
100.0%
min. 94% Medium
Monitor Dashboard ‐ April 2011
Trend Trend
MON01 Clostridium Difficile*
9 (6) max. 74 annual
Medium Very Low MON08.I
Cancer 14 Day GP Urgent
97.2%
MON02 MRSA
0 (0)
MON03.I Cancer 31 Day Subsequent Surgery
95.9%
1.0
max. 3 annual
Medium 1.0
*MON01 ‐ Clostridium Difficile ‐ The Department of Health are currently reviewing the impact of increased testing. This target may be subject to change.
Low Low min. 96%
MON11 Learning Disability
Compliance
The position for Cancer targets is subject to change when the data is uploaded to the National Cancer Waiting Times Database 6 weeks after month end.
Very Low
Trend graphs run from April 2010 to current month
MON07 Cancer 31 Day First Treatment
Very Low
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 20 of 36
Code Target Apr‐11 Q1 Weighting Position Risk for Quarter
Risk for Year
MON01 74 9 (6) 9 (18) 1.0 Currently Not Medium Medium MON02 3 0 (0) 0 (1) 1.0 Achieving Medium Medium
surgery MON03.I 94%
95.9% (2 of 49)
95.9% (2 of 49)
Medium Medium
anti cancer drug treatments
MON03.II 98% 100.0% (0 of 55)
100.0% (0 of 55)
Medium Medium
radiotherapy
MON03.III 94% 100.0% (0 of 72)
100.0% (0 of 72)
Medium Medium
from urgent GP referral to treatment MON04.I 85%
92.6% (6.5 of 88)
92.6% (6.5 of 88)
Medium Medium
from consultant screening service referral
MON04.II 90% 100.0% (0 of 11)
100.0% (0 of 11)
Medium Medium
admitted pathways MON05 23 weeks 20.7 20.7 1.0 Achieving Medium Medium non‐admitted pathways MON06 18.3 weeks 12.3 12.3 1.0 Achieving Low Low
MON07 96% 99.0%
(2 of 210) 99.0%
(2 of 210) 0.5 Achieving Low Low
all cancers MON08.I 93%
97.2% (25 of 885)
97.2% (25 of 885)
Very Low Very Low
for symptomatic breast patients (cancer not initially suspected)
MON08.II 93% 100.0% (0 of 47)
100.0% (0 of 47)
Very Low Very Low
MON09 95% 97.0% 97.0% 1.0 Achieving Medium Medium A&E Clinical Quality Indicators Total time in A&E (95th
percentile) MON09.I ≤4 hrs 4.4 4.4 Not Yet Implemented Not Set Not Set
Time to initial assessment (95th percentile)
MON09.II ≤15 mins 30.0 30.0 Not Yet Implemented Not Set Not Set
Time to treatment decision (median)
MON09.III ≤60 mins 46.0 46.0 Not Yet Implemented Not Set Not Set
Unplanned reattendance rate
MON09.IV ≤5% 9.2% 9.2% Not Yet Implemented Not Set Not Set
Left without being seen MON09.V ≤5% 2.9% 2.9% Not Yet Implemented Not Set Not Set MON10 tbc 0.5 Achieving Not Set Not Set
Patient experience
MON11 n/a 0.5 Achieving Very Low Very Low
The position for Cancer targets is subject to change when the data is uploaded to the National Cancer Waiting Times Database 6 weeks after month end. *MON01 ‐ Clostridium Difficile ‐ The Department of Health are currently reviewing the impact of increased testing. This target may be subject to change.
All cancers: 31‐day wait from diagnosis to first treatment
Cancer: two week wait from referral to date first seen
0.5
Certification against compliance with requirements regarding access to healthcare for people with a learning disability
Compliant
0.5 for each indicator failure capped at a maximum of 1.0
Total time in A&E (95th percentile)
Stroke Indicator
Achieving
Achieving
Achieving
1.0
1.0
Monitor Targets Detail ‐ April 2011
Indicator
Clostridium Difficile – meeting the Clostridium Difficile objective* MRSA – meeting the MRSA objective
Not yet defined
Safety
Quality
Referral to treatment waiting times – (95th percentile)
Patient experience
All cancers: 62‐day wait for first treatment
All cancers: 31‐day wait for second or subsequent treatment
Quality
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 21 of 36
Data Appendices – Finance
Actual Surplus YTD Plan Surplus YTD Spend YTD Planned Spend YTD £0.9m £1.9m £0.6m £0.6m
Forecast Surplus Y/E Plan Surplus Y/E Forecast Y/E Spend Planned Y/E Spend £3.5m £3.5m £16.7m £16.7m
Actual Efficiency* Planned Efficiency* 1.04% 1.03%
Other Ratios Plan YTD Actual YTD Plan Y/E Forecast Y/E
Trade Creditor Days 5.7 6.0 6.4 6.4 NHS Trade Debtor Days 8.2 2.9 8.9 9.0 Debt to Asset Ratio 7.0% 6.6% 6.3% 6.3% Other items £ £ £ £ Revenue available for debt service 0.2m 0.8m 23.9m 23.9m Debt 21.5m 21.5m 20.2m 20.2m Total Assets 306.8m 326.6m 321.9m 321.9m
Cash in hand and at bank £73.6m Working Capital Facility £18m Cash invested @ Month End £nil
*(planned surplus / planned operating income *100) *(forecast surplus / forecast operating income *100)
RD&E Financial Overview as at 30th April (YTD Month 01) 1. I&E 3. Capital 5. Ratios/Risk Rating
Graph – Capital Plan Vs Actual and forecast spend
2. CIP 4. Cash 6. WTE Graph – Actual, Forecast & Plan
APPEN
DIX 1
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
££k
Month
CIP Plan v Actual
CIP Plan
CIP Actual
CIP Forecast
4700
4800
4900
5000
5100
5200
5300
5400
WTE
Month
Contracted WTE, Worked WTE & Funded WTE
Worked WTE
Contract WTE
Funded WTE
0
0 .5
1
1 .5
2
2 .5
3
3 .5
4
4 .5
5
Margin
EBITDA % Achieved
ROA
I&E Surplus
Liquidity
Overa ll Ra ting
Risk Ratings
Plan YTD
Actual YTD
Plan Y/E
Forecast Y/E
3,000
2,000
1,000
0
1,000
2,000
3,000
4,000
£k
Month
Comparison of actual cumulative net surplus/deficit compared to plan
Actual
Plan
Capital Spend
0
2
4
6
8
10
12
14
16
18
Apr
11
Ma y
11
J un
1 1
J ul 1
1
Au g
11
Se p
11
Oc t
11
No v
11
De c
11
J an
1 2
F eb
1 2
Ma r
12
Month
£M
Capital Plan 10/11
Actual Capital Spend Forecast Capital Spend
20
10
10
20
30
40
50
60
70
80
Apr11
May11
Jun11
Jul11
Aug11
Sep11
Oct11
Nov11
Dec11
Jan12
Feb12
Mar12
£M
Month
12 Month forecast cashflow v plan
Plan Actual Forecast Commited Facility
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 22 of 36
Overall : Year to Date 7% down compared to similar period in 1011
OP 1st Attendances Current Month v plan. Planned figures not currently available. Daycase 1st FCEs
Current Month v plan. Planned figures not currently available.
12% lower than the same month last year 2% higher than the same month last year
20% lower than previous month 21% lower than the previous month
Year to Date 11% lower than same period in 1011
Year to Date 2% above than same period in 1011.
Year to date v plan. Planned figures not currently available.
Year to date v plan. Planned figures not currently available.
Elective IP 1st FCEs
Current Month v plan. Planned figures not currently available.
Non Elective IP 1st FCEs
Current Month v plan. Planned figures not currently available.
26% lower than the same month last year 2% higher than the same month last year
25% lower than previous month 5% lower than previous month
Year to Date 26% lower than the same period in 1011.
Year to Date 2% higher than same period in 1011.
Year to date v plan. Planned figures not currently available.
Year to date v plan. Planned figures not currently available.
RD&E Activity Overview as at 30 April 2011 (YTD Month 1)
0
2000
4000
6000
8000
10000
12000 Apr08
May08
Jun08
Jul0
8 Aug08
Sep08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul0
9 Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul1
0 Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
OP 1st Attendances
Plan Actual
1500
1700
1900
2100
2300
2500
2700
2900
3100
3300
3500
3700 3900
4100
4300
4500
4700
4900
5100
5300
5500
5700
Apr08
May08
Jun08
Jul08
Aug08
Sep08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Day Case 1st FCEs
Plan Actual
500
700
900
1100
1300
1500
1700
1900
2100
Apr08
May08
Jun08
Jul08
Aug08
Sep08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Elective IP 1st FCEs
Plan Actual
0
500
1000
1500
2000
2500
3000
3500
Apr08
May08
Jun08
Jul08
Aug08
Sep08
Oct08
Nov08
Dec08
Jan09
Feb09
Mar09
Apr09
May09
Jun09
Jul09
Aug09
Sep09
Oct09
Nov09
Dec09
Jan10
Feb10
Mar10
Apr10
May10
Jun10
Jul10
Aug10
Sep10
Oct10
Nov10
Dec10
Jan11
Feb11
Mar11
Apr11
Apr11
NonElective IP 1st FCEs
Plan Actual
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 23 of 36
Royal Devon & Exeter NHS Foundation Trust Prior Yr Actual Budget Actual Annual Actual Actual Budget Actual Annual Actual Mar10
Income Statement Variance Plan Variance Variance Plan Variance Actual Period ending 30/04/2011 to Budget to Plan to Budget to Plan Month 01 Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.)
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000 Income
NHS Clinical Income 21,354 21,371 (17) 1 21,371 (17) 279,153 279,153 0 1 278,936 217 1 287,191
Private patient income 23 82 (59) 82 (59) 1,150 1,150 0 1,150 0 1,142
Research and Development 904 832 72 1,054 (150) 9,984 9,984 0 12,649 (2,665) 13,071
Education and Training 1,173 1,173 0 1,165 8 14,100 14,100 0 12,982 1,118 14,231
Other income 2,784 2,975 (191) 2 2,889 (105) 33,533 33,533 0 34,806 (1,273) 35,035
Total income 26,238 26,433 (195) 26,562 (324) 337,920 337,920 0 340,524 (2,604) 350,670 Expense
Employee Benefits Expenses (Pay) (16,511) (16,665) 154 3 (17,094) 583 (198,799) (198,799) 0 (198,588) (211) (203,420)
Drug Costs (2,174) (2,225) 51 (2,398) 224 (27,073) (27,073) 0 (29,120) 2,047 2 (27,777)
Clinical Supplies (2,676) (2,931) 255 4 (3,082) 406 (36,247) (36,247) 0 (38,858) 2,611 2 (40,253)
Non Clinical Supplies (372) (370) (2) (369) (3) (4,420) (4,420) 0 (4,364) (56) (4,432)
Research & Development Expenses (856) (905) 49 (1,072) 216 (10,849) (10,849) 0 (12,861) 2,012 (13,009)
Misc. Other Operating Expenses (2,539) (2,762) 223 5 (2,757) 218 (31,431) (31,431) 0 (33,016) 1,585 3 (36,505)
Reserves (361) (361) 0 0 (361) (5,383) (5,383) 0 0 (5,383) 0
Total Costs (25,489) (26,219) 730 (26,772) 1,283 (314,202) (314,202) 0 (316,806) 2,604 (325,396)
EBITDA 749 214 535 (210) 959 23,718 23,718 0 23,718 0 25,274
Profit / loss on asset disposals 0 0 0 0 0 0 0 0 0 0 (2,841) Exceptional Income/ Costs & Impairments **
Total Depreciation (973) (973) 0 (973) (0) (11,995) (11,995) 0 (11,994) (1) (10,499)
Total operating surplus (deficit) (224) (759) 535 (1,183) 959 11,723 11,723 0 11,723 (0) 11,934
11 16 (5) 12 (1) 195 195 0 195 0 247
Total interest payable on Loans and leases (84) (84) 0 (85) 1 (1,007) (1,007) 0 (1,007) 0 (1,072)
PDC Dividend (612) (612) 0 (618) 6 (7,411) (7,411) 0 (7,411) 0 (7,048)
Net Surplus/(deficit) (909) (1,439) 530 (1,874) 965 3,500 3,500 0 3,500 (0) 4,061
YTD KEY MOVEMENTS FORECAST KEY MOVEMENTS
1 1
2 3 4 5 Main underspends have occurred within Community Estates, in line with Other Income under recovery Underspends within clinical supplies expenditure is prodominantly due to the low number of operational days within April
Year to Date Outturn
Total interest receivable/ (payable) inc committed WC facilities
APPE
NDIX 3
Due to clinical income being processed a month in arrears Month 1 actual income is in line with the budget. This is with the exception of Road Traffic Accident (RTA) income which is £17k under budget.
For month 1 it is forecasted that all areas will be in line with budget at year end.
Various areas currently underrecovered against budget, including Childcare, Pharmacy and Community Estates. Pay underspends have occurred within Nursing and ancilary staff
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 24 of 36
Royal Devon & Exeter NHS Foundation Trust Prior Yr Actual Budget Actual Annual Actual Actual Budget Actual Annual Actual Mar10
Statement of Financial Position Variance Plan Variance Variance Plan Variance Period ending 30/04/2011 to Budget to Plan to Budget to Plan Month 01 Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.)
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000 Assets, NonCurrent
Intangible Assets, Net 527 526 1 526 1 326 326 0 326 0 544
Property, Plant and Equipment, Net 238,403 238,401 2 238,401 2 254,072 254,072 0 254,072 0 238,779
Non NHS Trade Receivables, NonCurrent 1,047 1,047 0 1,047 0 838 838 0 838 0 966
Assets, NonCurrent, Total 239,977 239,974 3 239,974 3 255,236 255,236 0 255,236 0 240,289
Assets, Current Inventories 4,613 4,613 0 4,613 0 4,624 4,624 0 4,624 0 4,592
Trade and Other Receivables, Net, Current 6,633 11,777 (5,144) 1 11,348 (4,715) 12,642 12,642 0 12,642 0 11,009
Non Current Assets held for sale 0 0 0 0 0 0 0 0 0 0 0
Cash 73,618 49,093 24,525 2 49,093 24,525 47,644 47,644 0 47,644 0 53,583
Other Assets Current Assets Held by Charitable Funds 1,800 1,800 0 4 1,800 0 1,800 1,800 0 1,800 0 0
Assets, Current, Total 86,664 67,282 19,382 66,854 19,810 66,711 66,711 0 66,711 0 69,184
Liabilities, Current Loans, noncommercial, Current (DH, FTFF, NLF, etc) (1,270) (1,270) 0 (1,270) 0 (1,270) (1,270) 0 (1,270) 0 (1,270)
Trade and Other Payables, Current (8,874) (8,874) 0 (8,874) (1) (10,007) (10,007) 0 (10,007) 0 (10,262)
Deferred Income, Current (19,786) (1,286) (18,500) 3 (1,286) (18,500) (1,620) (1,620) 0 (1,620) 0 (1,520)
Provisions, Current (1,368) (1,368) 0 (1,368) 0 (193) (193) 0 (193) 0 (1,368)
Current Tax Payables (4,324) (4,324) 0 (4,324) 0 (4,276) (4,276) 0 (4,276) 0 (5,083)
Other Financial Liabilities, Current (11,084) (10,724) (360) (10,730) (354) (11,315) (11,315) 0 (11,315) 0 (10,893)
Liabilities, Current, Total (46,706) (27,846) (18,860) (27,852) (18,854) (28,681) (28,681) 0 (28,681) 0 (30,396)
NET CURRENT ASSETS (LIABILITIES) 39,958 39,436 522 39,001 957 38,030 38,030 0 38,030 0 38,788
TOTAL ASSETS LESS CURRENT LIABILITIES 279,935 279,410 525 278,975 960 293,266 293,266 0 293,266 0 279,077
Liabilities, NonCurrent Loans, NonCurrent, noncommercial (DH, FTFF, NLF, etc) (20,213) (20,213) (0) (20,213) (0) (18,942) (18,942) 0 (18,942) 0 (20,213)
Other Creditors, NonCurrent (119) (118) (1) (118) (1) (78) (78) 0 (78) 0 (123)
Provisions, NonCurrent (340) (346) 6 (346) 6 (346) (346) 0 (346) 0 (346)
TOTAL ASSETS EMPLOYED 259,263 258,733 530 258,298 965 273,900 273,900 0 273,900 0 258,395
TAX PAYERS' EQUITY
Public dividend capital 149,715 149,715 0 149,715 0 149,715 149,715 0 149,715 0 149,715
Retained Earnings (Accumulated Losses) 43,040 42,510 530 42,075 965 49,145 49,145 0 49,145 0 43,949
Charitable Funds 1,800 1,800 0 4 1,800 0 1,800 1,800 0 1,800 0 0
Revaluation Reserve 61,200 61,200 0 61,200 0 69,924 69,924 0 69,924 0 61,200
Donated Asset Reserve 3,508 3,508 (0) 3,508 (0) 3,316 3,316 0 3,316 0 3,531
TOTAL TAX PAYERS' EQUITY 259,263 258,733 530 258,298 965 273,900 273,900 0 273,900 0 258,395
OUTTURN KEY MOVEMENTS
1 Debtors are £5.1m lower than plan. The value is lower mainly due to the monthly block instalment received being higher than the actual income due and also recoverability on other debtors being better than expected. 2 3 4
Year to Date Outturn
APPEN
DIX 4
The cash balance is higher mainly due to receiving income in advance. See the below deferred income explanation and also the integrated performance report for further details. The majority of the month 2 block income due from NHS Devon was received in month 1. It is likely that the Royal Devon and Exeter NHS Foundation Trust General Charity will have to be consolidated within the Trust's accounts. Actual figures at month 1 are based upon the annual plan figures.
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 25 of 36
Royal Devon & Exeter NHS Foundation Trust Prior Yr
Actual Budget Actual Annual Actual Actual Budget Actual Annual Actual Mar10
Cash Flow Statement Variance Plan Variance Variance Plan Variance
Period ending 30/04/2011 to Budget to Plan to Budget to Plan
Month 01 Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.) Fav./(Adv.)
£000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
NET CASH INFLOW/(OUTFLOW) FROM OPERATING ACTIVITIES
Surplus/(deficit) after tax (909) (1,439) 530 (1,874) 965 3,500 3,500 0 3,500 (0) 4,061
Noncash flows in operating surplus/(deficit)
Finance (income)/charges 73 68 5 73 (0) 812 812 0 812 0 825
Depreciation and amortisation 973 973 0 973 0 11,995 11,995 0 11,994 1 10,499
Impairment 0 0 0 0 0 0 0 0 0 0 2,806
PDC dividend expense 612 612 0 618 (6) 7,411 7,411 0 7,411 0 7,048
Other increases/(decreases) to reconcile to profit/(loss) from operations (26) (19) (7) (23) (3) (278) (278) (0) (278) (0) (238)
Noncash flows in operating surplus/(deficit), Total 1,632 1,634 (2) 1,640 (8) 19,940 19,940 (0) 19,940 0 20,940
Increase/(Decrease) in working capital
(Increase)/decrease in inventories (21) (21) 0 (21) 0 (32) (32) 0 (32) 0 15
(Increase)/decrease in NHS Trade Receivables 4,733 (411) 5,144 18 4,715 (1,204) (1,204) 0 (1,204) 0 974
(Increase)/decrease in Non NHS Trade Receivables 386 386 0 386 0 71 71 0 71 0 163
(Increase)/decrease in other receivables (169) (169) 0 (169) 0 (276) (276) 0 (276) 0 749
(Increase)/decrease in accrued income (327) (327) 0 (327) 0 (208) (208) 0 (208) 0 187
(Increase)/decrease in prepayments (247) (247) 0 (247) 0 (16) (16) 0 (16) 0 (250)
Increase/(decrease) in Deferred Income (excl. Donated Assets) 18,266 (234) 18,500 (234) 18,500 100 100 0 100 0 (730)
Increase/(decrease) in provisions (6) 0 (6) 0 (6) (1,175) (1,175) 0 (1,175) 0 1,288
Increase/(decrease) in Trade Creditors (695) (695) 0 (695) 0 (200) (200) 0 (200) 0 (139)
Increase/(decrease) in tax payable (759) (759) 0 (759) 0 (807) (807) 0 (807) 0 1,035
Increase/(decrease) in Other Creditors 89 89 0 89 0 (55) (55) 0 (55) 0 88
Increase/(decrease) in accruals (505) (866) 361 (866) 361 684 684 0 684 0 (1,037)
Increase/(Decrease) in workling capital, Total 20,745 (3,253) 23,998 (2,825) 23,570 (3,119) (3,119) 0 (3,119) 0 2,343
Net cash inflow/(outflow) from investing activities
Property new land, buildings or dwellings see below (446) (446) 0 (446) 0 (4,434) (4,434) 0 (4,434) 0 (3,555)
Property maintenance expenditure see below (30) (30) 0 (30) 0 (3,042) (3,042) 0 (3,042) 0 (8,851)
Plant and equipment Information Technology see below (27) (27) 0 (27) 0 (1,451) (1,451) 0 (1,451) 0 0
Plant and equipment Other see below (74) (74) 0 (74) 0 (7,723) (7,723) 0 (7,723) 0 0
Proceeds on disposal of property, plant and equipment 0 0 0 0 0 0 0 0 0 0 6,081
Increase/(decrease) in Capital Creditors (782) (782) 0 (782) 0 0 0 0 0 0 (242)
Other cash flows from financing activities 0 0 0 0 0 63 63 0 63 0 0
Net cash inflow/(outflow() from investing activities, Total (1,359) (1,359) 0 (1,359) 0 (16,587) (16,587) 0 (16,587) 0 (6,568)
Net cash inflow/(outflow) from financing activities
PDC Dividends paid 0 (0) 0 0 0 (7,673) (7,673) 0 (7,673) 0 (6,502)
PDC Dividend Received 0 0 0 0 0 0 0 0 0 0 0
Interest (paid) on commercial loans 0 1 (1) 0 0 (1,007) (1,007) 0 (1,007) 0 (1,072)
Interest received on cash and cash equivalents 11 12 (1) 12 (1) 195 195 0 195 0 247
Repayment of noncommercial loans 0 (0) 0 0 0 (1,271) (1,271) 0 (1,271) 0 (1,271)
(Increase)/decrease in noncurrent receivables (81) (81) 0 (81) 0 128 128 0 128 0 (128)
Increase/(decrease) in noncurrent payables (4) (5) 1 (5) 1 (45) (45) 0 (45) 0 34
Net cash inflow/(outflow) from financing activities, Total (74) (74) (0) (74) (0) (9,673) (9,673) 0 (9,673) 0 (8,692)
Net increase/(decrease) in cash and cash equivalents 20,035 (4,491) 24,526 (4,491) 24,526 (5,939) (5,939) (0) (5,939) (0) 12,085
Opening cash and cash equivalents 53,583 53,583 0 53,583 0 53,583 53,583 0 53,583 0 41,498
Closing cash and cash equivalents 73,618 49,092 24,526 49,092 24,526 47,644 47,644 (0) 47,644 (0) 53,583
Year to Date Outturn
APPENDIX 5
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 26 of 36
Royal Devon and Exeter NHS Foundation Trust
Capital expenditure
Period ending 30/04/11
Month 1 Column B Column C Column D Column E Column F Column G Column H
Approval level YTD planned expenditure per annual plan
YTD actual expenditure
YTD variance slippage / (overspend)
Forecast future capital
expenditure for the year
Forecast total capital
expenditure for the year
Full year expenditure per annual plan
10/11 forecast slippage / (overspend)
Expenditure approved by the Exec Group
Total expenditure
forecast for the scheme
Scheme variance under
spend / (overspend)
( B C) (C + E) (G F) £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000 £'000
OBC 88 88 2,162 2,251 2,251 8,700 8,700 31Mar15
FBC 365 365 1,896 2,261 2,261 6,200 5,339 861 31Jan12
SOC 10 10 368 378 378 5,600 5,600 31Mar15
SCG 750 750 750 3,250 3,250 31Mar14
FBC 2,803 3,104 ( 301) Complete
FBC ( 22) ( 22) ( 22) ( 22) 2,370 1,921 449 Occupied
FBC 9 9 517 527 527 2,207 2,207 31Mar14
FBC 37 37 36 74 74 1,366 1,149 217 31Aug11
FBC 1,248 1,286 ( 38) Complete
SCG 267 267 267 950 950 31Mar14
Approved 188 188 188 925 925 31Aug11
SCG 850 850 850 850 850 29Feb12
SCG 400 400 400 600 600 31Mar13
Approved / SCG 90 90 8,640 8,727 8,727
577 577 16,073 16,650 16,650
Approval Level Key OBC Outline business case FBC Full business case SOC Strategic outline case SCG Subject to Strategic Capital Group approval on 20th May 2011
Expected completion date
Actual expenditure to date compared to budget on annual plan
Total expenditure forecast for the year compared to the budget on the annual plan
Total expected expenditure compared to the value approved by the Exec Group.
Schemes over £500K in progress or planned
Scheme
Rebuild CIVAS unit and equip.
Increasing radiotherapy capacity (3rd LINACC)
Research, Innovation, Learning and Development
Estates infrastructure
Pain Management (Inc. Physio)
Heavitree replace B block windows
Durbin ward refurbishment
Other schemes < £500K and contingency
Renal Heavitree
Order comms and eprescribing IT systems
Procurement of third CT scanner
Nursery expansion
Core network upgrade
Energy Centre replace main air conditioning
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 27 of 36
Royal Devon & Exeter NHS Foundation Trust Actual Plan Variance Actual Plan Variance Actual Plan Variance Forecast
to Budget (target) to Budget to Budget Cost Improvement Programme Fav./(Adv.) Fav./(Adv.) Fav./(Adv.)
Period ending 30/04/2011 Month 01 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000 £000
Work Stream Bed Utilisation 0 43 (43) 0 2,081 (2,081) 2,081 0 0 2,081 (2,081) 2,081 Theatre Utilisation 9 38 (29) 9 984 (975) 984 0 0 984 (984) 984 Outpatients 0 5 (5) 0 1,397 (1,397) 1,397 0 0 1,397 (1,397) 1,397 Workforce 7 31 (24) 88 1,748 (1,660) 1,748 0 88 1,748 (1,660) 1,748 Medical Staffing 0 5 (5) 0 3,716 (3,716) 3,716 0 0 3,716 (3,716) 3,716 Nursing & AHP Staff 0 24 (24) 0 1,824 (1,824) 1,824 0 0 1,824 (1,824) 1,824 Procurement 12 72 (60) 73 2,115 (2,042) 2,115 0 66 2,115 (2,049) 2,115 Diagnostics 7 0 7 88 1,179 (1,091) 1,179 0 88 1,179 (1,091) 1,179 Pharmacy 4 19 (15) 44 747 (703) 747 0 44 747 (703) 747 Back Office 23 45 (22) 276 1,269 (993) 1,269 0 276 1,269 (993) 1,269
62 282 (220) 578 17,060 (16,482) 17,060 0 562 17,060 (16,498) 17,060
APPEN
DIX 7
Year to Date Achieved Current Year Achieved Current Year Forecast Full Year Achieved Forecast CY Forecast
Variance Fav / (Adv)
2,081 975 1,397 1,660 3,716 1,824 2,042 1,091 703
993
0 9 0 0 0 0
7 0 0
0
0 0
0 88 0 0 66 88 44
276
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Bed Utilisa tion Thea tre Utilisation Outpatients Workforce Medical Sta ffing Nursing & AHP Staff
Procurement Diagnostics Pha rmacy Back Office
Achievement
Directorate
CIP Achievement Current Year
Recurrent
NonRecurrent
To be Achieved
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 28 of 36
MONITOR PROPOSED FURTHER INDICATORS FOR FRR COMPLIANCE FRAMEWORK CONSULTATION
Proposed indicator Potential financial weakness Criteria to measure against
Unplanned decrease in EBITDA margin in two consecutive quarters Deteriorating trend in operating performance and cashflow generation Variance to planned EBITDA margin NO 101.63% NO 109.21% NO 101.34% NO 356.67%
Quarterly selfcertification by trust that FRR may be less than 3 in the next 12 months
Identified risk of potential financial breach within the next year
Forecast financial risk rating for the next 12 months NO 3+ NO 3+ NO 3+ NO 3+
FRR 2 for any one quarter In year deterioration in financial performance Current period Financial Risk Rating NO 3 NO 3 NO 3 NO 3
Debtors more than 90 days past due account for more than 5% of total debtor balances
Potential for payment / debtor collection concerns
% of Debtors more than 90 days past due account NO 4.62% YES 5.96% NO 3.68% NO 1.75%
Creditors more than 90 days past due account for more than 5% of total creditor balances
Potential for build up in creditors, resulting in future liquidity concerns
% of Creditors more than 90 days past due account NO 0.03% NO 0.00% NO 0.00% NO 0.00%
Capital expenditure is less than 75% of plan for the year to date Capital expenditure plans are delayed to conserve cash Capital expenditure variance to plan YES 65.35% YES 64.62% YES 70.44% NO 100.00%
Quarter end cash balance less than 10 days of operating expenses Potential liquidity concerns and ability to meet liabilities as they fall due Liquidity days at period end NO 62.27 NO 69.42 NO 60.16 NO 85.52
Working capital facility (WCF) agreement includes default clause. This will require all trusts to review their WCF agreements.
Risk that WCF, whilst included in calculation of liquidity days for the purpose of FRR, may not be available if and when required (eg: FRR 1 or 2). Review of WCF
Interim Finance Director in place over more than one quarter end Absence of permanent / substantive appointment to key position
Two or more changes in Finance Director in a twelve month period Multiple changes in a short period of lead financial officer
Notes / Explanations APPEN
DIX 9
31/01/2011 28/02/2011 31/03/2011 30/04/2011
No No No No
No No
No No No No
No No
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 29 of 36
Data Appendices – Quality
Green
Outcome ‐ Pressure Sores Outcome ‐ MUST Score
RDE
Process ‐ Pressure Sores Assessment Process ‐ MUST Score Process ‐ Hand Hygiene General (Green) Amber
Green Green
Initial (Red)
Outcome ‐ New MRSA Isolates Identified > 72 Hours After Admission
The ongoing work to improve pressure ulcer assessment compliance i s resul ting in sustained achievement of this indicator.
Initia l assessment continues to improve each month. Red rated areas have an action plan to achieve compl iance. Refining the assessment tool i s ongoing to ensure itenables timely and accurate data.
A number of wards have not submitted their audi t data in time for this report which i s reflected in the amber rating. The process for ensuring timely submission of this paper audit wil l be reviewed.
Grade 3 and 4 pressure ulcers are subject to investigation and immediate reporting to the Director of Nursing & Patient Care. The best practice “Skin Bundle” i s being used and wi ll be launched in June as part of the “You Matter” campaign.
An electronic l ink from the assessment tool to the dietetics service wi ll ensure automatic and early referral to dietetics service once a critical score i s reached. This l ink and the process to be followed is currently being final ised.
0
10
20
30
40
50
60
70
80
90
100
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0
10
20
30
40
50
60
70
80
90
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
Initial compliance with MUST Screening on Admiss ion
General compliance with MUST Screening at Weekly Review
0
10
20
30
40
50
60
70
80
90
100
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0%
1%
2%
3%
4%
5%
6%
7%
8%
9%
10%
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0
1
2
3
4
5
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
RDE Average +1 sd
Indicator to be developed
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 30 of 36
No threshold
No threshold No threshold
Housekeeping (Green) Equipment (Green)
RDE
Process ‐ Housekeeping & Equipment Cleaning Process ‐ Falls Risk Assessment Process ‐ EWS Calls
Compliance with this standard is consis tentl y met. The housekeeper rol e review i s underway and l inks to the ward redesign work being undertaken as part of the Strategic Redes ign Programme.
The IT infrastructure is currently being finalised to enable real time monitoring of this indi cator on the Trust whiteboard system.
The severity of injury associated with inpatient fal ls reduced in 2010/11. The focus this year is a reduction in the total number of falls .
Each cardiac arrest is subject to a review to investi gate the precipitating factors. Data is collated for trend analysi s by the Resuscitation Committee
Outcome ‐ C.Difficile Infections Identified > 72 Hours After Admission Outcome ‐ Inpatient Slips, Trips & Falls Outcome ‐ Cardiac Arrest Calls Green
0
2
4
6
8
10
12
14
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
RDE Average +1 s d
80
82
84
86
88
90
92
94
96
98
100
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
Housekeeping Equipment
Percentage Compliance with Falls Risk Assessment by month to follow when
data becomes available
0
5
10
15
20
25
30
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0
20
40
60
80
100
120
140
160
180
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
RDE Average +1 sd
0
5
10
15
20
25
30
35
40
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 31 of 36
RDE
Process ‐ Electronic VTE Risk Assessment Process ‐ Estimated Date of Discharge Process ‐ Bank & Agency Staff Usage No threshold Red Green
Outcome ‐ Thromboprophylaxis Audit Outcome ‐ Estimated Date of Discharge met Outcome ‐ Incidents & Complaints/Concerns
Work is ongoing to improve the electronic data col lection. At present a paper audit is undertaken monthly and shows a much higher compl iance rate.
Bank and agency staff usage i s monitored monthly and has been mapped to total sickness and absence, hol idays, and activi ty. To date, analysis has shown no clear correlation. Work i s undertaken to review Bank Office function and productivity.
No Threshold
Datix web is being introduced Trustwide throughout May, June and July. This will greatly improve timeliness of reporting and the qual ity of the data.
No Threshold
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
80.0%
90.0%
100.0%
Aug10 Oct10 Dec10 Feb11 Apr11
71
72
73
74
75
76
77
78
79
80
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0
20
40
60
80
100
120
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
Bank Assigned Agency Assigned
Indicator to be developed
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
0
50
100
150
200
250
300
Jan10 Apr10 Jul10 Oct10 Jan11 Apr11
Complaints /Concerns Incidents
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 32 of 36
Appendix A DIRECTORATE OF CANCER SERVICES
Cancer Waiting Times – additional report on failed 62 day referral to 1 st treatment for Quarter 1 and Quarter 4 2010/11
Introduction The report below outlines the issues relating to the failed 62 day referral to 1 st treatment target in Quarters 1 and 4 in 2010/11 and the actions put into place to reduce recurrences.
The national Cancer Waiting Times Target is that 85% of the total number of patients referred who are diagnosed with cancer must be treated within 62 days.
The report also outlines the current position for April 2011.
Background to Quarter 1 2010/11 Performance of the 62 day referral to 1 st treatment target in Quarter 1 2010/11 was a problem predominantly in May and June. The reasons for breaches were multifaceted which, following analysis showed no particular trends. However, actions were agreed at validation meetings, attended by senior members of the Directorate teams, to address specific issues are outlined in the action plan below.
Reasons for breaches
April 2010 (85% achievement – 9.5 breaches)
Breach reason Number Complex clinical pathways 5.5 Patient choice 1 Enabling treatment 0.5 Diagnostic delay 2 Late referral from referring Trust 0.5
May 2010 (83% achievement – 12 breaches)
Breach reason Number Complex clinical pathways 4 Patient choice 1 Diagnostic delay 3 Admin processes 1 Clinical Capacity 1 Late referral from referring Trust 1 Escalation issues 1
June 2010 (82% achievement – 14 breaches)
Breach reason Number Complex clinical pathway 10 Admin error 1 Patient choice 1 Clinical Capacity 1 Prediagnostic delays 1
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 33 of 36
Background to Quarter 4
January 2011
The reasons for breaches in January 2011 were mainly attributed to complex clinical pathways (see table below) There was also a lower than normal denominator due to the impact of reduced referrals over the extended Christmas and New Year period.
January 2010 (86% achievement 9.5 breaches)
Breach reason Number Complex pathway 4.5 Adverse weather 1.0 Theatre capacity 1.0 Patient choice 1.0 Diagnostic delays 2.0
February 2011
February 2011 saw the impact of the increased numbers of patients being referred for endoscopy as a result of the bowel cancer screening campaign with additional referrals to surgery and oncology.
Feb 2011 (73.9% achievement 19.5 breaches)
Breach reason Number Complex pathway 10 Patient choice 5 Patient not fit 1.5 Late referral from other provider 0.5 Not originally felt to be cancer 2 Enabling treatment required 0.5
March 2011
The majority of breaches in March were as a result of complex clinical pathways.
March 2011 (84.8% 17.5 breaches)
Breach Reason Number Complex clinical pathway 9 Patient thinking time 1 Late referral from referring Trust 1.5 Adverse weather 1 Clinical capacity 1 Admin 2 Not originally felt to be cancer 1 Patient issues 1
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 34 of 36
62 Day Referral to First Treatment Action Plan
The actions outlined below were implemented throughout 2010/11 involving clinicians and senior managers from clinical and support directorates and from IM&T and performance teams.
Issue Description Planned Actions Lead Date
Diagnosis
Slot availability and planning for radio frequency ablation for urology patients.
The Radiology Department were not aware that the patients were on a cancer pathway as it had not been flagged on the request form. This was addressed by adding a visual trigger orange sticker to all relevant requests the pathway of care to be timely.
Abbie Sowden/Sarah Hodder
Completed
Inter Trust Referrals
Referrals from other acute provider Trusts not being added to the Cancer Waiting Time (CWT) Tracker quickly enough whilst waiting for a formal referral in order for the patient to be tracked in a timely way.
Agreement was reached that these patients should be added to the CWT Tracker as soon as they were discussed at the Multi Disciplinary Team (MDT) meeting and before the intertrust referral had been received.
Gail Marsden Completed
Fit for Surgery
Patients added to or left on waiting lists when they were not clinically fit to undertake their treatment.
It was therefore agreed that any patient not fit for treatment should not be added to waiting lists.
Christian Hamilton Completed
Do Not Attends
Patients who Do Not Attend (DNA) their pre operative assessment which caused delay sin the patient treatment.
It was agreed that any instances of this should be escalated to clinical service managers to avoid patients missing
Christian Hamilton Completed
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 35 of 36
their To Come In (TCI) date. An alternative telephone preoperative assessment for patients who DNA’d/cannot attend on appointed date was introduced which has greatly improved this situation.
Escalation
Patients seen initially at neighbouring Acute Trusts are then referred to the RD&E for their treatment. There were issues around estimating the capacity for these patients.
This was resolved through a series of discussions with referring Trusts and the Peninsula Cancer Network and an agreed escalation process is now in place.
CSMs/ Cancer Services
Completed
Lost Activity due to Bank Holiday Weekends
Escalation meetings led by Divisional leads, MDT Chairs, and subspeciality teams took place to address lost activity due to two bank holiday weekends in April/May and to create additional capacity for two week wait, outpatient and surgical slots. MDT meetings were also rescheduled to avoid delays in case presentation and clinical decision making.
Clinical Directorate leads
Completed
Further detail relating to identification of potential breaches required.
Predictor reports which identified potential patients were issued to Directorates in addition to the standard weekly breach reports to endeavour to deliver a compliant position for March.
Steve Roffe Completed
Forthcoming lung awareness campaign
Work is underway to review specific clinical pathways of the high volume 62 day cancer subspecialties with the
Service Development/CSMs/ Cancer Services
June 2011
Title of Paper: Integrated Performance Report Board Date: Wednesday 25 th May 2011 Page 36 of 36
support of the Service Development Team. Further work to look at changing trends in specialties is also taking place supported by sub specialty performance run charts to enable earlier indication of changing referral trends.
Unexpected adverse weather conditions
In our plan for business continuity during or following adverse weather conditions, we will include the learning from our Easter planning and by planning capacity for outpatients and diagnostics during the winter months preempt any delays and accelerate the process earlier in the clinical pathway to avoid breaches.
Clinical Directorates Sept 2011
April 2011 (92.6% 6.5 breaches)
The actions outlined above have had a positive impact as the 62 day1 st treatment and the April position has improved giving an in month position of 92.6%.
Conclusion
Outlined through this report are the changes to clinical and administrative pathways to improve performance against the Cancer Waiting Times targets.
The Cancer Services Directorate Team continues to work actively with clinical and support Directorates and external teams to improve clinical pathways, data recording and cancer tracking. This includes the identification of additional capacity requirements around planned holidays and unexpected adverse weather conditions.
Currently it is not felt that additional theatre slots or clinic availability is required.
The increased engagement of the subspeciality teams in achieving this target has had a major impact on the delivery of the 62 day clinical pathway which is demonstrated in April 2011. Sustaining the performance against cancer targets is a key challenge for this year; however with the full implementation of the action plan outlined above we expect the current improvements to be sustained.
Peter Adey Divisional Manager Cancer Services and Child and Women’s Health