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Board MeetingOctober 18, 2012
October 18, 2012Board Meeting
The mission of Louisiana One Call is to The mission of Louisiana One Call is to support the protection of our members’ support the protection of our members’
facilities, the public, and the facilities, the public, and the environment by providing excellent environment by providing excellent
damage prevention services in a cost-damage prevention services in a cost-effective manner.effective manner.
Welcome, Remarks, Introductions . . . Mr. Charles Nelson
The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States.
This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.
AgendaOctober 18, 2012
• Call to Order• CPA Presentation• Consent Agenda• Financial Report• Discuss Proposed 2013 Budget• Adopt September 20, 2012 Board Meeting Minutes• Adopt 2012/2013 Goals• Review Board Policies• President’s Report• Executive Director’s Report• New Business• Executive Session• Closing Remarks• Adjourn
CPA Presentation
• Financial Status of Corporation . . . Mr. Dwayne Walker
Consent AgendaMembership Report
1987 - 2012
Corporate & Political Entity Members
10351020
1023
706639580
88131
208
251
310
346361
394433
468
522
744
774800
840
861
898911
954
990
0
200
400
600
800
1000
1200
19
87
19
88
19
89
19
90
19
91
19
92
19
93
19
94
19
95
19
96
19
97
19
98
19
99
20
00
20
01
20
02
20
03
20
04
20
05
20
06
20
07
20
08
20
09
20
10
20
11
20
12
Consent Agenda Top 10 Calls By Parish
September 201253
09
3185
3021
2808
2578
2272
1857
1755
1596
1486
0
1000
2000
3000
4000
5000
6000
EB
R
Orleans
St. Tam
many
Lafayette
Caddo
Jefferson
Calcasieu
Ouachita
Bossier
Livingston
Consent Agenda Nature of Work September 2012
7786
5142
4962
4820
4062
3087
1798
1730
1500
1488
925
768
750
591
528
426
394
265
263
177
158
111
97 88 72 62 60 44 16 3
5660
0
1000
2000
3000
4000
5000
6000
7000
8000
Wat
er
Ele
ctri
c
Tel
eph
on
e
Cab
le
Sew
er
Gas
Fen
ce
Lan
dsc
ape
Ro
ad
Dit
ch
Dra
in
Sig
n
Fo
un
dat
ion
Cu
lver
t
So
il
Fib
er
Pip
elin
e
Dem
oli
tio
n
Sid
ewal
k
Str
eet
Po
ol
TV
Sp
rin
kler
Ter
mit
e
Lo
gg
ing
Gu
ard
rail
Bri
dg
e
Mar
ine
Cu
rb
Fo
rest
ry
Oth
er
Consent Agenda # Of Calls By Type Of Caller
September 201231,3
42
10,9
29
2,7
70
1,6
73
568
232
68
35
216
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
Consent Agenda Forestry/Logging Ticket History
2006-Sep 201211
7 158 20
4
867
726
977
959
0
100
200
300
400
500
600
700
800
900
1,000
2006
2007
2008
2009
2010
2011
2012
Consent Agenda Email%
2003/2004/2005/2006/2007/2008/2009/2010/2011/Sep 2012 46
.80%
53.4
0%
57.9
0%
60.2
5%
67.3
1%
69.2
9%
69.0
9%
70.5
3%
86.4
0%
87.6
6%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
Consent Agenda % I-TIC
2004/2005/2006/2007/2008/2009/2010/2011/Sep 201232
.7%
43%
58.8
%
59.8
6%
61.6
0%
59.5
1%
62.7
6%
64.4
0%
62.5
9%
0.0%
10.0%
20.0%
30.0%
40.0%
50.0%
60.0%
70.0%
Consent Agenda I-TIC Locate Requests
11,1
9626
,263
24,2
5831
,537
27,8
29
10,7
8524
,087
24,3
9231
,805
25,5
52
14,1
6328
,634
31,9
8738
,626
29,2
11
15,0
7928
,823
33,7
86 33,1
3128
,216
16,4
6225
,854
32,9
83 35,5
3931
,387
18,1
6230
,214
36,9
6237
,297
29,2
00
17,0
4629
,781
34,9
3433
,500
30,5
28
19,0
6228
,996
35,6
7940
,521
29,8
53
14,0
6528
,240
34,3
7936
,637
30,2
46
18,6
8628
,613
33,2
1130
,229
19,9
7123
,966
32,7
7926
,534
20,2
1023
,456
29,2
4023
,460
0
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
No
v
De
c
2005 2009 2010 2011 2012
Consent Agenda811 Percentage
38% 40
%41
%40
%41
%
35%
40%
41%
41%
41%
33%
38%
38%
41%
41%
33%
41%
38%
41%
41%
31%
36%
41%
41%
40%
39%
32%
34%
39%
39%
40%
40%
35%
36%
41%
40%
55%
62%
33%
38%
41%
40%
60% 62
%35
%41
%40
%38
%51
%44
%
33%
36%
43%
38%
50%
36%
41%
41%
40%
51%
41%
43%
46%
41%
46%
34%
38%
40%
40%
45%
41%
0
0.1
0.2
0.3
0.4
0.5
0.6
0.7
JA
N
FE
B
MA
R
AP
R
MA
Y
JU
N
JU
L
AU
G
SE
P
OC
T
NO
V
DE
C
YT
D
2007 2008 2009 2010 2011 2012
Consent AgendaMotion to Adopt
• Membership Report• General Manager’s Report• Forestry/Logging Ticket History
Financial Report
• Financial Overview . . . Mr. Charles Carney & Mr. Paul Blouin
Financial OverviewBudget Versus Actual September 2012
2,38
1,08
4
2,45
7,93
7
2,41
9,86
3
2,19
0,02
8
2,050,000
2,100,000
2,150,000
2,200,000
2,250,000
2,300,000
2,350,000
2,400,000
2,450,000
2,500,000
Income Expense
Budget Actual
Financial Report September 2012
• Total Current Assets . . . Mr. Paul Blouin
Louisiana One Call Total Current Assets
Annual History 2000 - 2011
2,2
55,4
52
1,7
26,6
82
1,6
41,4
99
1,6
32,8
91
1,6
23,7
74
1,4
22,3
14
1,1
26,6
89
924,0
25
759,5
12
798,6
21
811,4
95
679,6
47
Dec00
Dec01
Dec02
Dec03
Dec04
Dec05
Dec06
Dec07
Dec08
Dec09
Dec10
Dec11
NOTE: One Call Locates closed February 2011; March 2, 2011-$571,513.63 was moved to Louisiana One Call Expense Account ($228,605.45) and Capital Account ($342,908.18).
Louisiana One Call Total Current Assets
Dec 2011 - Sep 2012
2,2
55,4
52
2,2
90,5
48
2,3
58,4
22
2,3
00,5
80
2,1
44
,67
4
2,0
92
,65
2
2,0
51
,67
3
2,0
53
,77
4
2,0
43
,79
7
2,0
84
,48
1
1,800,000
1,900,000
2,000,000
2,100,000
2,200,000
2,300,000
2,400,000
De
c
Ja
n
Fe
b
Ma
r
Ap
r
Ma
y
Ju
n
Ju
l
Au
g
Se
p
Oc
t
No
v
De
c
NOTE: Mar-Jun Marketing Expense $341,880 & Promotions Expense $42,698, Mar-Apr Furniture and Fixtures Expense $76,687, and Feb-May Building Maintenance Expense (painting,repairs & A/C purification systems) $37,892; the budgeted expenses are spread out over twelve-months; $35,000 was unbudgeted expense. The assets appear out of balance presently, but should level out later during the year. According to the CPA, the Total Current Assets report includes funds in the Operations Account, the Expense Account and the Capital Account. Also, May/June Income was lower than estimated by $84,966. July/August Income was lower than estimated by $87,164. Sept Income was lower than estimated by $191,000. Jul-Sep Marketing Expense $32,601 & Promotions Expense $37,294.
Louisiana One Call Total Current Assets
2000 – September 2012
$0
$500,000
$1,000,000
$1,500,000
$2,000,000
$2,500,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Cash Investments Acct Receivable Pre Paid Expense Accrued Interest Total Current Assets
Accounts ReceivableJanuary 2012 – September 2012
0
50,000
100,000
150,000
200,000
250,000
300,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Amt Rec'd Receivables
Amount Billed 220,527 209,087 243,755 239,558 261,326 239,283 243,242 239,691 249,022Amount Rec’d 220,527 209,087 243,711 239,298 260,880 237,866 239,657 172,972 101,092% Outstanding 0% 0% .02% .11% .17% 59% 1.47% 27.84% 59.40%
Financial Report
• Estimated Call Volume . . . Mr. Paul Blouin
Louisiana One CallEst vs Act-Incoming
2011/Sep 2012
0
20000
40000
60000
80000
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
JAN
FE
B
MA
R
AP
R
MA
Y
JUN
JUL
AU
G
SE
P
OC
T
NO
V
DE
C
Estimated Actual
MONTHLY +5% +8% +10% -6% -3% +2% -12% +2% -0- -17% -14% -19% +2% -1% -2% -9% -4% -11% -13% -16% -7%YTD -8.7%
Louisiana One CallEst vs Act-Outgoing
2011/Sep 2012
0
50000
100000
150000
200000
250000
300000
350000
Estimated Actual
MONTHLY +5% +7% +5% -6% -5% +3% -15% +1% -2% -23% -15% -23% +2.3% -2% -6% -10% -18% -0- -11% -15% -4%YTD -8.7%
Louisiana One CallIncoming Call Volume
493,523
418,617380,000
400,000
420,000
440,000
460,000
480,000
500,000
Incoming
2011 2012
Through September 2012, Incoming Call Volume is 13.7% below 2011
Louisiana One CallOutgoing Call Volume
2,589,238
2,165,6881,900,0002,000,0002,100,0002,200,0002,300,0002,400,0002,500,0002,600,0002,700,000
Outgoing
2011 2012
Through September 2012, Outgoing Call Volume is 16.8% below 2011
Discuss Proposed 2013 Budget Presented by Mr. Paul Blouin
• Goal #1-Due Oct. Board Meeting-Breakdown of 2012 Expenses for Accounting Codes 6501, 6502, 6503
• Goal # 6-Due Oct. Board Meeting-Board Approve amount budgeted for legislative monitoring
• Goal #7-Due Oct. Board Meeting-5% reduction in operating expenses, excluding depreciation, shown with both 0% & 3% increase in incoming tickets
• Goal #7-Due Oct. Board Meeting-10% reduction in operating expenses, excluding depreciation, shown with both 0% & 3% increase in incoming tickets
• Approve Damage Prevention Employee Salary-per conference call 10/4/12
Discuss Proposed 2013 BudgetIncoming Projected 2012 & 2013
•Tickets thru Sep 2012 418,617
•% of year historically thru Sep 76.8% of yearly total
•Projected tickets thru Dec 2012 515,736
•Projected 2013 at +0% 515,736
•Outgoing at 5.30 ratio 2,733,400
Discuss Proposed 2013 BudgetProjected Incoming 2013
•Projected 2013 tickets Privates (85.8%) 2,345,260
•Projected 2013 tickets Municipals (14.2%) 388,142
•Projected 2013 tickets Duplicates (1.63%) 44,555
•Projected 2013 printer fee 151,000
Discuss Proposed 2013 BudgetBilling Information 2013 Privates/Municipals
• Every incoming request produces 5.30 outgoing
• 85.8% requests go to Private members (4.54 outgoing)
• 14.2% requests go to Municipal members (.76 outgoing)
• For each request, Privates pay $4.85 (4.54 X $1.07)
• For each request, Municipals pay $.89 (.76 X $1.18)
• Total billed per incoming call is $5.74
• Projected incoming of 515,736 = $2,960,325
Discuss Proposed 2013 BudgetProjected Income 2013
• Privates 2,345,260 tkts @ $1.07 = $2,509,230• Municipals 388,142 tkts @ $1.18 = $ 458,010• Duplicates $ 22,300• Printer Fees $ 151,000
$3,140,540
• Membership Fees $ 35,000• Sustaining Member Fees $ 5,000• Interest Income $ 4,000• Investments $ 4,000
$ 48,000
• Total Projected Income $3,188,540
Discuss Proposed 2013 Budget
Projected for 2013 Budget
•Projected 2013 Income $3,188,540•Budgeted 2012 Income $3,137,997
Variables
•OCC/LOC Contract ??? Present Contract Expires Dec 2012
•Damage Prevention Manager When to come onboard Salary
•Additional Clerical Employee
October 18, 2012Board Meeting
• Adopt September 20, 2012 Board Meeting Minutes
BREAK
• 10:20 – 10:30
October 18, 2012Board Meeting
• Adopt 2012/2013 Goals-Circulated and Approved by Email.
October 20, 2011Board Meeting
• Review Governing Policies– Policy 6107. “Code of Ethics”– Policy 6200.00 “Safeguarding and
Securing Corporate Assets”– Policy 6401.00 “Sexual Harassment”– Policy 6500.00 “Internal Controls on
Expenditures”
President’s Report
• OCC/LOC Contract Update• Fall SOCS Meeting
– Nov. 7-9– Little Rock, AR
•Paul, David, Mike, Shirley attending• Fall Planning Session ???• December Board Meeting
– Dec. 7– Royal Sonesta, New Orleans, LA
Executive Director’s Report
• Enforcement Update• Goal #6-Board Consensus on LOC Dig Law
Advisory Committee involvement• Dig Law Advisory Committee Sub-committee
Updates• Goal #2-Set Date for 2012 Board Orientation
October 18, 2012Board Meeting
• New Business
October 18, 2012Board Meeting
• Executive Session– Personnel Matters– Chairman Report on President
Evaluation Forms
October 18, 2012Board Meeting
• Closing Remarks . . .Mr. Charles Nelson
October 18, 2012Board Meeting
• Adjourn
Adjourn