Board Meeting June 25, 2015. June 25, 2015 Board Meeting Welcome, Remarks, Introductions... Mr. Charles Nelson

Board MeetingJune 25, 2015

June 25, 2015Board Meeting

Welcome, Remarks, Introductions . . . Mr. Charles Nelson

AgendaJune 25, 2015

• Call to Order• One Call Concepts Update• Marketing Update• Consent Agenda• Financial Report• Adopt Annual Meeting Minutes, March 19, 2015 Board Meeting Minutes & March 30, 2015 Special Board

Meeting Minutes• Review Governing Policies• Discuss Corporation Bylaws• Break• Discuss Update Tickets• Dig Law Advisory Committee Update• PHMSA Study Update• Executive Director’s Report• New Business• Public Forum• Executive Session• Closing Remarks• Adjourn


One Call Concepts Update. . . Mr. Jim Holzer & Mrs. Thelma Coleman


Marketing Update. . . Mr. Russ Norwood

Consent AgendaMembership Report

1987 - 2015

Corporate & Political Entity Members

10271024

10441020

1023

706639580

88131

208

251

310

346361

394

433

468

522

744

774

800840

861

898911

954

9901032

0

200

400

600

800

1000

1200

1987

1988

1989

1990

1991

1992

1993

1994

1995

1996

1997

1998

1999

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

Consent Agenda Top 10 Calls By Parish

May 201549

04

3234

2992

2844

2507

2450

2205

1681 16

44

1510

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

EB

R

Orl

ean

s

Lafa

yett

e

St.

Tam

man

y

Cal

casi

eu

Jeff

erso

n

Cad

do

Livi

ngst

on

Oua

chita

Bos

sier

Consent Agenda Top 10-Nature of Work

May 201567

34

4523

4401

4099 39

94

3203

2081

1692

1689

1440

0

1000

2000

3000

4000

5000

6000

7000

Wat

er

Cab

le

Tele

pho

ne

Ele

ctri

c

Sew

er

Gas

Fenc

e

Ditc

h

Land

scap

e

Roa

d

Consent Agenda # of Calls By Type Of Caller

May 2015

24,3

58

9,70

1 5,63

8

3,56

9

2,11

7

0

5,000

10,000

15,000

20,000

25,000

Con

trac

tor

Mem

ber

Non

-Mem

ber

Hom

eow

ner

Loca

l Gov

't

Consent Agenda Email%

2010/2011/2012/2013/2014/May 2015

70.5

3%

86.4

0%

87.7

0%

88.1

8%

88.6

9%

89.3

8%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

20102011

20122013

20142015

Consent Agenda % I-TIC

2010/2011/2012/2013/2014/May 20156

2.7

6%

64

.40

%

62

.80

%

63

.90

%

67

.83

%

69

.39

%

59.00%

60.00%

61.00%

62.00%

63.00%

64.00%

65.00%

66.00%

67.00%

68.00%

69.00%

70.00%

03/01/2015 THRU 05/31/15

ACCOUNTING/PAYMENT 0

ADMINISTRATIONS 5

COMPLAINT 0

MEMBER SERVICES 0

OPERATIONS 8

SERVICE REQUEST 0

SPAM 0

OTHER 0

TEST 0

TOTAL 13

HELP DESK REPORTJUNE 25, 2015

Consent AgendaMotion to Adopt

• Membership Report• General Manager’s Report• Help Desk Report• Statistics

Financial Report

• Financial Overview . . . Mr. James Martarona & Mr. David Frey

Financial OverviewBudget Versus Actual YTD May 2015

$1,1

13,0

29

$1,3

44,4

71

$1,2

78,7

99

$1,1

60,4

74

$0

$200,000

$400,000

$600,000

$800,000

$1,000,000

$1,200,000

$1,400,000

$1,600,000

Income Expense

Budget Actual

Total Budget Actuals (As of May)

Total Income: $2,655,825 $1,160,060.36

Expenses (sub-total): $2,958,600 $1,278,799.09

Depreciation: $50,000 $18,400.00

Total Expenses: $3,008,600 $1,297,199.09

Net Difference: ($352,775) ($137,138.73)

2015 Budget

Louisiana One Call System, Inc.

Louisiana One CallOut To In Ratio

Dec 2007 – May 2015

5.13

5.245.

30

5.23

5.43

5.20

5.38

5.30

5.53

5.00

4.704.804.905.005.105.205.305.405.505.60

2007 2008 2009 2010 2011 2012 2013 2014 2015

Actual Budget

Louisiana One Call Total Current Assets

Dec 2010 – Jun 2015

1,726

,682

2,255

,452

2,089

,206

2,158

,795

2,190

,258

2,181

,6352,2

36,386

2,278

,304

2,280

,243

2,115

,211

0

500,000

1,000,000

1,500,000

2,000,000

2,500,000

Dec

10

Dec

11

Dec

12

Dec

13

Dec

14

Jan15

Feb15

Mar

15

Apr1

5

May

15

Accounts ReceivableJan – Dec 2014

0

50,000

100,000

150,000

200,000

250,000

300,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,837 260,055 270,075 196,459 201,987Amount Rec’d 215,732 209,371 244,982 265,439 252,284 250,392 265,024 251,837 260,055 270,075 196,459 201,350 % Outstanding 0% 0% 0% 0 % 0% 0% 0% 0% 0% 0% 0% .32%

Accounts ReceivableJan – May 2015

0

50,000

100,000

150,000

200,000

250,000

300,000

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

Amt Rec'd Receivables

Amount Billed 219,187 199,884 242,064 232,797 227,907Amount Rec’d 218,425 198,554 241,126 226,882 135,914% Outstanding .35% .67% .39% 2.54% 40.36%

Financial Report

• Estimated Call Volume . . . Mr. David Frey

Louisiana One CallEst vs Act-Incoming

January 2014-May 2015

010,00020,00030,00040,00050,00060,000

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY -4.2% -7.1%-3.2% .2%-4.8% 0.6%-0.4%-3.2%5.4%5.0%1.2%5.0%3.2%-2.2%2.3%-9.4%-7.6%YTD -3.0%

Louisiana One CallEst vs Act-Outgoing

January 2014/May 2015

0

50,000

100,000

150,000

200,000

250,000

300,000

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

JA

N

FE

B

MA

R

AP

R

MA

Y

JU

N

JU

L

AU

G

SE

P

OC

T

NO

V

DE

C

Estimated Actual

MONTHLY .7%-8.5%-4.8%-1.3%-7.2%-1.6%-2.5%-5.4%3.3%-1.57%2.4%1.4%3.2%0.6%4.3%-7.5%-5.7%YTD -0.6%

Louisiana One CallIncoming Call Volume

231,910

224,847220,000

222,000

224,000

226,000

228,000

230,000

232,000

234,000

Incoming

2014 2015

Through May 2015, Incoming Call Volume is -3.05% below 2014

Louisiana One CallOutgoing Call Volume

1,218,745

1,152,4561,100,000

1,120,000

1,140,000

1,160,000

1,180,000

1,200,000

1,220,000

1,240,000

Outgoing

2014 2015

Through May 2015, Outgoing Call Volume is -5.44% below 2014


• Adopt Annual Meeting Minutes• Adopt March 19, 2015 Board Meeting Minutes• Adopt March 30, 2015 Special Board Meeting Minutes


• Review Board Governing Policy 6400.00 “Equal Employment Opportunity Program”

• Review Board Governing Policy 6402.00 “Succession Plan-Key Personnel”


• Discuss Corporation Bylaws… Mr. Charles Nelson

1. Assigned to Mr. Charles Nelson, Mr. Sonny Vidrine, Mr. James Martarona, & Mr. David Frey at January 29th Board Meeting

2. Discussed at March 19, 2015 Board Meeting3. Tabled for further discussion at June 25, 2015 Board Meeting

BREAK


• Discuss “Update Tickets”… Mr. Sonny Vidrine

1. Assigned to Best Practices Committee at January 29th Board Meeting2. Discussed at March 19, 2015 Board Meeting3. Instituted May 20154. Request for further discussion at June 25, 2015 Board Meeting


• Dig Law Advisory Committee Update…Mr. Emory Belton & Mr. David Frey


• PHMSA Study Update… Mr. Emory Belton & Mr. David Frey

Executive Director’s Report• 2015 Fall SOCS Meeting-Sept 15-17/Pinehurst Resort, NC

– Finalize Attendees

• One Call Concepts Technology Meeting-Sept 23-24/San Francisco– Finalize Attendees

• October Board Meeting-Oct 22-Cleco Power/Alexandria• December Board Meeting-Dec 10-11-Royal Sonesta/New Orleans

– Courtesy Check-in Wed, Dec 9th – Dinner @ GW Fins– Check-in Thurs, Dec 10th – Lunch – 1:00 Board Meeting – Dinner @ Arnaud’s– All Day Planning Session Fri, Dec 11th – Dinner @ Brennan’s Steakhouse– Check-out Sat, Dec 12th

• 2016 Spring SOCS Meeting-Feb16-18-Bourbon Orleans/New Orleans– Would like all Board participation


• New Business


• Public Forum


• Executive Session


• Closing Remarks . . .Mr. Charles Nelson


• Adjourn

Adjourn

Documents

Board Meeting June 25, 2015. June 25, 2015 Board Meeting Welcome, Remarks, Introductions... Mr. Charles Nelson