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BlueSalmonAn online resource for service user self-assessment and portable support planning
Gerard LemosPartner, Lemos&Crane
Portable support plans and self-assessment for vulnerable
people
Difficulties with normal support planning
• Time constraints: meetings are often brief and infrequent
• Practical considerations: conversation dominated by benefits, drugs and alcohol
• Support worker skills: often not trained in raising sensitive topics
• Service user confidence: may be uncomfortable talking about private matters
• Client-support worker dynamic: support planning sessions get in a rut and don’t move forward
Normal support planning
Leads support planning
Support worker Client
Directs andcontrols
Limited input
Action plan
An online resource that enables people to describe for themselves how they want their
lives to change and to find practical assistance in reaching their goals.
• Supported by City Bridge Trust• Prototype development in association with
Thames Reach
What is BlueSalmon?
What is BlueSalmon?
• Key features for clients:– Identifying goals: structured interactive
modules on identity, relationships and family and friends
– Getting support: powerful action planning tool helps user find assistance each step of the way
• Key features for organisations:– Oversight: Support workers can see action
plans if given permission– Organisational planning: Aggregate data is
available for all users
Support planning with BlueSalmon
Client
BlueSalmonaction plan
directs and controls
Family
Friends
Support worker
Partner
information about client’s goals
providesupport
Key features of BlueSalmon
• An account for life• Safe and fully confidential• Easy-to-use and customizable interface• Accessible 24/7• User can proceed at their own pace• Saves and recalls all previous work• Comprehensive ‘help’ facility
Structured interactive modules
• Identity– Finding new interests and ambitions– Building confidence and self-esteem
• Relationships– Developing loving partnerships– Finding somebody new
• Family and friends– Becoming closer to people important to you– Making new friends
Action planning tool
• Choose goals from the modules or add your own
• Break goals down into their component steps• Assign support for each goal – from a support
worker or somebody else• Share the action plan with:
– Support worker– Partner, family members and friends– Other service users
Support worker oversight
• Clients can complete the modules on their own or with their support worker’s help
• Clients can give permission for their support worker to see their action plans online
• Support workers can use the BlueSalmon action plan as the basis of the support planning meeting– What are the service user’s priorities?– What support does the service user need to
reach their goals?
Organisational planning
Client Client ClientClient
Support organisation
Aggregate data
Unlimited number of BlueSalmon
accounts
Data is made anonymous
Accountsfor life
Informs planningand policy
Annual subscription
Demonstration of BlueSalmon
Questions and feedback