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black ears toblondecats:
pathsfordesigningchange
BenBederson&AllisonDruinComputerScienceDept.&iSchoolHumanComputerInteractionLabUniversityofMaryland
Once upon a time ahugetribeofcatslivedinaremotevillage.Ariverdividedthevillageintwo.Blackcatslivedononebankandblondecatslivedontheother Insummerandautumn,ablackcatruledthevillageandinspringandwinter,ablondecatruledthevillage.
-Black ears blonde ears (2002)
Ithinkyoucanhearmenow.Ifyouareallwillingtolisten to each other,wewillbeabletosolveourproblems.Onlywhenyoucandothatwillwebehappyandabletolive in peace.
-Black ear blonde ear (2002)inwww.childrenslibrary.org
TheTamerInstituteforCommunityEducation,PalestinebyKhaled Jumma,IllustratedbyFoutinie Dedwase
http://www.childrenslibrary.org/futureofHCImobile
hugenaturallanguage(andvision)
physicalcomputing
contextawareness
usersocialnetworks
generated content
privacy awareness
InternationalChildrensDigitalLibrary
researchledbytheUMD
2,000,000 uniquevisitors
booksin48 languageswebsite in 16 languages
150,000 pages of digitized books100,000 visitors per month
now a non-profit foundation
usersin200+ countries
[Druinetal.,2001;Hourcadeetal.,2002;Druin,2005;Hutchinson,2007;Druinetal.,2007;Masseyetal.,2006]
[1 Design for the World] 2 3 4 5
Canadian retiredteacherleadsnonprofitgroup
electronic &physicalmaterials
South African rural communitiestoteachin
supportspreschoolchildren
ICDL contributes
uses
tothisinitiative
[1 Design for the World] 2 3 4 5
Taiwan Teachers support workingmothers&
Englishtaughtasa2nd language
theirchildren
ICDL istoolfor2nd language
ICDLbooksusedtoread/writetheirownstories
acquisition
[1 Design for the World] 2 3 4 5
Romanian classtranslatesbooksonbullies
halftheclasstranslatesabook
ICDL supportstranslation&language acquisition
work
theotherhalfreviewstranslations
[1 Design for the World] 2 3 4 5
fundedbytheWorldBank
[Druin,Bedersonetal.,InPress]
InternationalChildrensDigitalLibrary
PhaseIUrbanPhaseIIRuralPhaseIIIMobile
partneringwithMongolian
addingdigital accesstotraditionalliteracy project
Ministry of Education
[1 Design for the World] 2 3 4 5
December 2006
December 2006
December 2006www.read.mn
OneLaptopperChild&ICDL
400 laptopsin2 schools
Goal:200,000 laptopstoall
Firstpilotnow
oneverylaptopICDL
[1 Design for the World] 2 3 4 5
country,
children,teachers,librarians,parents
[Druinetal.,2007]books,technology&worldviews
emailed bookreviews,drawings,
usedtheICDL
yearstudy4 4 children monthly
yearlyinpersoninterviews
children&likes/dislikesmatrix
understandhowchildrenchanged intheirattitudestowards
[1 Design for the World] 2 3 4 5
country,
[Druinetal.,2007]
yearstudy4 4 childrenwhenusingtheICDL
content analysis usedtounderstand
increasedmotivationtoreadmorediverse booksread
confidence withtechnologyincreased
worldviewexpanded
[1 Design for the World] 2 3 4 5
Mobile libraryA
supportscollaboration
goeschildrenare
enablesaccess
where
[1 Design for the World] 2 3 4 5
Design Process
user
tester
informant
design partner
[Druin, 2002]
Roles forthe
1 [2 Partner ] 3 4 5
Design ProcessRoles forthe
1 [2 Partner ] 3 4 5
Partnering Methods
StickyNoteCritique[Druin,2002]
LowtechPrototyping[Druin,etal.,Inpress]
Mixing ideas[Guhaetal.,2004]
Iterative Design
withChildren
1 [2 Partner ] 3 4 5
National Park Service
share ideasabout
[Chipmanetal.,2006]
theoutdoors
nature walks with
in-context technologyNationalParkvisitors
collaboration enhancedparkexperience
1 [2 Partner ] 3 4 5
CounterPoint
1 2 [3 Creative Expression] 4 5[Good & Bederson, 2002]
P.E.T.S.PersonalElectronicTellerofStories
[Druin,1999;Druinetal.,2000]
1 2 [3 Creative Expression] 4 5
StoryRooms
[Montemayoretal.,2002;Montemayoretal.,2004]1 2 [3 Creative Expression] 4 5
distributed human computationsocial webscale
1 2 3 [4 Balance ] 5
If
goal: tounderstandhow
google couldgiigle
howchildren(7,9,&11)search on the open web
interviewedlocalmaryland
(12inpilotstudy/120inthemainstudy)children & parents
theGooglesearch UI
use data to developprototype
childrenisusedby
tosupportchildrenssearch
1 2 3 [4 Balance ] 5
ifthechildrendontfindit,
Ifgoogle couldgiigle
Currentlyanalyzingresultsusingqualitative methods
PreCHIPapertrends
its not there
results pages: noneedfor
confusionoverwheretotype
challengeswithtypingmake
2stepqueriesnotdoneevenby11-year olds
challengestoseescreen
morethan4results
1 2 3 [4 Balance ] 5
readability
1 2 3 [4 Balance ] 5
readability
1 2 3 [4 Balance ] 5
experimentread book each with
physicalbook
standard
ClearText
PopoutText
27 adults
TheBlueSky
Ciconia Ciconia
aretheseanygood?
1 2 3 [4 Balance ] 5
[Quinn et al., 2008]
1 2 3 [4 Balance ] 5
ClearText
1 2 3 [4 Balance ] 5
[BrookingsPress,2008]
1 2 3 4 [5 Leading with HCI]
hanging chad
butterfly ballot
votingsystems
butthefocus isonsecurity
on6 voting machines4 verification systems
sowedidastudy
expert review (10experts)field study (1,500participantsin3states)lab study (42participants)
lookedataccuracypreference
1 2 3 4 [5 Leading with HCI]
machines
ES&S Diebold Avante
Zoomable PrototypeHart
LibertyVote
the
AccuVoteTS VoteTrakkerModel100
UMDInterCivic eSlate
Nedap
1 2 3 4 [5 Leading with HCI]
tasks:18offices&4ballotquestionsofficeblock&straightpartymulticandidateelectionchangeavotecastawriteinvote
process:premarkbookletwriteinmatchedvoterwithbooklet
researchdesign
1 2 3 4 [5 Leading with HCI]
errorrate voteforpresident
1 2 3 4 [5 Leading with HCI]
errorrate impactoftask
1 2 3 4 [5 Leading with HCI]