Business Information Technologies

Business Information & Information Technologies

Management analysis methods&Business Information

Business Information & Information Technologies

managerBusiness processBusiness modelBlack box & feed-back loopInputsOutputsPolitic-Economic-Social-Legal-Natural Environment

Managers information sourcesBusiness processValue chain interactionProductivityCompetencyWorking capital

Manager

RESOURCESFunds, investments, human resources, raw materialsResultsP&L, Balance sheetsBusiness environmentKey factors of succesEnvironmental dataMarket trends, inflation rate, interest rate, exchange rate, raw materials, labor, energy prices,

Managers ways of action

Business process

Manager

Exogenous variablesEndogenous variablesResultsEstablish objectives, targets, deadlinesMajor leverage actions (acquisitions, investments, financial leverage, HR politics )OrganizeCommunication actionsAdvertisiongSales force motivationlobbyBusiness environment

Strategic management

Business process

Manager

ResultsEstablish objectives, targets, deadlinesCommunication actionsAdvertisiongSales force motivationlobbyBusiness environmentP&L, Balance sheetsKey factors of succesEnvironmental dataMarket trends, inflation rate, interest rate, exchange rate, raw materials, labor, energy prices,

Operational management

Business process

Manager

Exogenous variablesEndogenous variablesResultsMajor leverage actions (acquisitions, investments, financial leverage, HR politics )Plan, Organize, ScheduleBusiness environmentKey factors of succes

Performances management

Business process

Manager

ResultsP&L, Balance sheetsBusiness environmentOperational performancesCompetitors performances (Benchmarks)Financial performances

Strategic managementPerformances managementOperational management

Decision process Seek for / designsolutionsImplement Problems/opportunitiesCompany status assesmentChosen solution ChoiceSolutions Action plan

Company status assesment Information systemssynthesisERPERPInf. Systems archivessynthesisCurrent period KPIReference KPIFormer periods, benchmarksANALYSISCompany current status INTERPRETATIONProblems/opportunitiesBusiness environment

Business Intelligence & Knowledge management realms

Information Systems

synthesis

Archives

synthesis

Current performance

indicators

References

ANALYSIS

Busines

s

case

Public data bases

at national level

synthesis

BUSINESS

ENVIRONMENT

Domain

knowledge

INTERPRETATION

Problem / Opportunity

Solution .

.

GLOBAL

Public data bases at

european level

Public data bas

es

world

wide

S

ocial

L

egal

E

conomical

P

olitical

T

echnological

&

C

ultural

factors

BUSINESS INTELLIGENCE

KNOWLEDGE MANAGEMENT

capture

formalize

organize

share

STRATEGIC MANAGEMENT

PERFORMANCES MANAGEMENT

Operationalmanagement

DATA SYNTHESIS

KPI ANALYSIS

INTERPRETATION

DECISION SUPPORT

REPORTSGroup By & Domain functions PIVOT tables Multidimensional databases

DATA SYNTHESIS

DATA ANALYSIStheory driven analysis (statistics)data driven (data mining)

Identifies Relationships between dataPatternsAssociationsCorrelationsstructuralfunctional causal by comparison between current data and reference data

ANALYSIS

Graphical techniques (quantitative data qualitative information)

Analytical techniques based on mathematics(real date compared against hypothetical data produced by a model) Automated observance techniques- based entirely on data (the model to be used as a references is produced during the analysis on the basis of the same data )ANALYSIS

Transform quantitative information into qualitative informationINTERPRETATION

A COGNITIVE PROCESS GENERAL EVALUATION OF THE BUSINESS CASEIDENTIFICATION OF PROBLEMS AND/OR OPPORTUNITIESIDENTIFICATION OF POTENTIAL CAUSESIDENTIFICATIONS OF PERSPECTIVESPROCESS INPUTS:GLOBAL DOMAIN KNOWLEDGE (THEORY)COMMON KNOWLEDGEEXPERIENCED BASED KNOWLEDGE (EXPERTISE)

LEADS TO NEW EXPERTISE ACQUIREMENTINTERPRETATION

BUSINESS MANAGEMENT SUPPORT

Cognitive level science, models, expertiseTechnical level - software Organizational level infrastructure systems

OID-OIKD model of the ORGANIZATIONSoftware supportBased on H.DeMoines model of organization

KNOWLEDGE

DECISIONAL SYSTEM

INFORMATIONAAL SYSTEM

OPERATIONAL SYSTEM

DSS

TIS

MIS

OIS

IIS

decision

data

information

orders

DATA, INFORMATION

Business case

Models, interpretation,,solutions

KNOWLEDGE

Information systemsTIS Transactional ISMIS Management ISDSS Decision support systemsOIS Operational ISIIS Intelligent ISERP Enterprise Resources Planning systems (Integrated systems)

OIkD model of the organization

KNOWLEDGE SYSTEM

DECISIONAL SYSTEM

INFORMATION SYSTEM

LOPERAIONAL SYSTEM

DSS

TS

MIS

OIS

IIS

decisions

data

informations

orders

DATA, INFORMATION

MODELS, INTERPRETATIONS, SOLUTIONS

Supply chain management

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

MARKETPLACE

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii

SISTEMUL DE CUNOTINE

SISTEMUL DECIZIONAL

SISTEMUL INFORMATIONAAL

SISTEMUL OPERAIONAL

SIAD

ordine

MIS

SCO

SII

decizii

date

SO

informaii

decizii

date

informaii

cunotine

modele, interpretri, soluii