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Bindu Sharma, PMP (408) 464 0139
I am seeking a position of Program Manager. I have a proven track record for successfully driving projects to completion, on-time, and within budget. I have successfully executed over 10 large projects. The projects managed by me have exceeded contract value of over $2M; teams of over 15 engineers; and duration of over 18 months. I have also managed many small and medium size projects, and I am very proficient at handling them while they run concurrently.
My current experience has been that of Program Manager for a service organization. The role requires managing project that includes in-house engineering team consisting of software, hardware, and mechanical engineers; offshore engineering team; and outside vendors; all working together to execute customers’ project. In my role, it is important that my project dates don’t slip, or create re-work. Events such as these will impact company and the projects profitability. For the project to be deemed successful, it has to be closely managed for quality of service; risk avoidance and mitigation; and timely delivery.
In my role, I have been involved in vendor management and contract negotiation in support of delivery operations; and in preparing project proposal and responding to RFQ in support of sales operation.
I am a certified PMP and hold Master’s degree in engineering.
PROJECTS EXECUTED IN MY CURRENT ROLE
Program Manager OnRule, Inc.
OnRule is a cloud-based SaaS platform to help organizations exercise better control and increase visibility over their product regulatory compliance. I am responsible for managing onboarding of customer and test labs on OnRule. I also manage all regulatory compliance related activities to get regulatory approvals for the customer’s equipment that they want to sell in different countries.
Manage Safety and EMC compliance related projects for the clients for Tier1, Tier2 and Tier 3 countries
Scheduling, Tracking, and validating the final test reports of all regulatory compliance projects
Weekly Program Status meeting to provide the projects updates and risks mitigations planning with all clients
Working closely with regulatory services labs to monitor on time completion of the projects
Setting up the best practices for the regulatory compliance of a product in the company so maximum numbers of approvals are acquired with less cost and minimum time
Manage Compliance budget for the company by doing forecast and in-depth planning
Schedule, facilitate and train the customers to use OnRule
Onboarding the customers with minimum involvement and best organization of their compliance records
Responsible for the account management and client relations for all the OnRule customers
Working with cross functional team to provide the feedback received from the clients on the platform and working with the Product management and Engineering team to implement the feedback and enhance the platform for greater experience
Engineering Program Manager
Managed multiple clients’ projects simultaneously to bring them to successful completion on time. These projects had defined deliverables (fixed bid) with fixed budget and timelines. The requirements spanned from Hardware chassis improvements to new chassis design. It involved working with hardware, software, mechanical, thermal, product integrity, and product data management teams. My responsibilities included:
Gather requirements for project, perform requirement analysis and create Statement Of Work (SOW)
Regularly lead Program meeting to present the project updates, issues, escalations and current status of projects for all clients
Resource planning to allocate and manage resources time on multiple projects
Developed schedules and regularly monitored it with the client to guarantee the milestones are achieved on time
Maintain continuous alignment of program scope with strategic business objectives, and make recommendations to modify the program to enhance effectiveness toward the business result
Facilitated various brain storming and concept development sessions between the engineering team and stakeholders to present ideas of design
Facilitated the development phase reviews to keep clients engineering teams involved in the progress of the project and gather any feedback from the clients engineering teams
Identify critical paths in the project execution and highlighting it to the stakeholders
Work with Test labs to coordinate applicable testing activities, manage test planning, execution and reporting of the test results
Interface with the Product Management Team to upload the released design files and associated BOM for the final release
Present cost basis quarterly to clients senior management to keep them up-to-date on spent
NPI Program Manager
Program managed a team of 12 engineers to deliver the new design of a chassis hosting the ExpressFabric PCIe. The entire design and release of this flagship product was completed in 18 months for FCS.
The project involved working with mechanical, electrical, software, thermal engineers, contract manufacturers, product integrity and product data management cross functional teams geographically distributed teams. My responsibilities and activities included:
Manage cost, resources, schedule, and performance of component projects, while working to ensure the ultimate success and acceptance of the program
Managed the local team of Software, Mechanical, NPI and Hardware teams and the offshore supporting team to complete the 18 months project
Managed product Release in 3 major release (Prototype, Pilot and Final Customer Ship)
Guarantee the attainment of key milestones by proactively tracking metrics and project outputs for communication with the senior management
Coordinate the development and implementation of the NPI plan related to supply chain activities including preparing RFQ for CM selection
Oversee the Product Integrity, Testing and validation efforts to make sure robust release of the product on time
Responsible for setting up the Product Data Management Tool (Agile) for this new product release
Engineering Project Manager
Program managed a team of 8 engineers to deliver redesign of Cisco CRS3 chassis. The entire re-design and value engineering effort was completed in 21 months for FCS. The project involved working with mechanical, electrical, and thermal engineers. Cross functional and geographically distributed teams. My responsibilities and activities included:
Working with designers, manufacturing team, vendors and NPI to validate the BOM against the design for manufacturing
Tracking the Testing activities of the product for thermal, compliance, safety, shock and vibration, electrical and mechanical design verification and NEBS
Tracking the scheduled activities and monitoring the project schedule and resource requirements for communication with the senior management
Delivering the milestone activities to the client along with all the supporting Project Documents
Manage the ECO of the product and the Final Customer Ship
Discussed, documented and monitored limitations, risk, dependencies and assumptions pertaining to the scope of the product release
PREVIOUS EXPERIENCE
Project Coordinator
Motorola Inc.
Responsible for Release of ProjectTraq (a project tracking tool) and TestLink (a test cases management tool) for the enterprise
Prepared schedules for each project and tracked them throughout project life cycle
Assigned work assignments to the test engineer and tracked the progress of the deliverable regularly
Created test plans, test cases for the features of the project. Reviewed the test cases from the peers and provided feedback
Coordinated weekly regression bug results to cross functional management teams and closely track bugs to facilitate a quick resolve
Implemented the process of User Acceptance Testing instructions and demos process for the delivery of the features to the Business
Responsible for Release Engineering of each release
Lead Software Quality Assurance Engineer
AOL Time Warner, Inc.
Download Center Project: Created a repeatable QA process including a highly efficient automation program for capturing logs for developers of test runs. This allowed for high speed (4-6 week), high quality releases to our production servers.
Security for Netscape Browser: As the QA Lead for this project, my main objective was to build a quality conscious and secure browser. Since the security is applied to all the other feature of the browser, I co-coordinated and initiated the Client team that tested the Security in there components and reported the results
Automation: Developed automation scripts for Smart Update Builder, Account Setup Wizard, and CCK. These are the browser applications written in C++. Wrote the scripts in SilkTest. Wrote the results reports in html.
Management Reporting Projects:
I was responsible for implementing Perl scripts to extract bug numbers for different queries for this project. Setup the scripts as the cron job for periodic data refresh. I implemented gnuplot scripts to generate the gnuplot graph for the creation of graphical reports required for tracking progress of the project. Also, implemented Perl scripts to email this bug report and bug graph daily to project team, QA Director and Development Director.
OVERALL PROFESSIONAL EXPERIENCE
6 years of experience as a Program Manager, Overseeing all aspects of project information including timelines, resource allocation, scope and definition. Performing schedule tracking and milestone deliveries. Ensure integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources
5 years of Project coordinator to organize and facilitate effective Tool launch meetings, identify, scope, monitor and resolve action items for different departments in the company. Served as a liaison between the Operations and deployment of the Tools companywide. Coach and walk the users in the company through new tools usage
6 years of Lead Quality Assurance in writing end to end automation tests by collaborating with the development team and other cross functional teams. Articulate, evaluate, and evangelize testing strategies and apply them in Netscape/AOL context. Create metrics for the executives for quick glance of the bug statistics
Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives
Build credibility, establish rapport, and maintain communication with stakeholders at multiple levels, including those external to the organization
Define and initiate projects, manage cost, schedule, resources and performance of component projects, while working to ensure the ultimate success and acceptance of the program
Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management; human resource management; cost management; procurement management; risk / issue management; change management
Managed and perform the process of Statement of Work and contract creation to secure new and follow-on work
Proactively managed systems development, implementation and risk via the use of SDLC for Software projects
Highly effective in communicating with levels of senior management; both verbal and written presentations
Manage escalations through proper channel without breaking the harmony of the team
Continuously monitoring scope of the project to make sure it is conforming to the requirements
Simultaneously work on multiple projects, prioritize and execute assigned tasks in a constantly changing environment
Manage offshore team of engineers on project execution and delivery
Successful track record in bringing new products to market on time by containing the development cost in budget initial product ramp and into high volume manufacturing at planned gross margin and yields
Experiences of interfacing with process/design automation/debug/testing teams and customers
Strong foundational knowledge and program management approach to drive NPI execution within established timelines and target costs
5 years of experience as a Project Lead and Coordinator QA at Motorola Inc. Responsible for creating schedule for the project, allocating resources, mentoring and coaching the resources for the successful delivery of the project
APPLIED SKILLS
Program Management:
Program Manager with experience in the Information Technology (IT) and business management in both the public and private sector with key emphasis on vendor management and program management
Strong working knowledge of Project Life Cycle (SDLC); requirements gathering; software quality assurance best practices and methodologies; risk prevention and closure of the project
Project management of Information Technology Managing global teams (US and India) Established software QA and user acceptance processes in the cross functional departments Excellent communications and interpersonal skills Highly results oriented, self-directed, and detail oriented Highly motivated and able to work under minimal supervision in a cross-functional environment at
detailed levels whilst taking account of interdependencies at higher levels. Strong skills in team building, communication and presentation, as well as inter-department and
executive client relations and account management.
Certification:
Project Management Professional (PMP), Certified by Project Management Institute (PMI) White Belt in Quality, Certified through Motorola Digital Six Sigma Certified, Certified through Motorola
Operating Systems: MS Windows and Linux
Microsoft Applications: MS Project, Excel, Word, PowerPoint
Database systems/ERP: Oracle (Release 11.5.9), MySQL
PDM Systems: Oracle Agile, Arena
Software Tools: Asana, SharePoint, Bugzilla, ProjectTraq, TestLink
EDUCATION
Program Management Professional, PMP, PMI.org, 2010 - current Master, Software Engineering, San Jose State University Master, Physics Honors, India
STATUS
US Citizen
