BIBI JAYAWARDANE|ROWLETT, TEXAS, 75089| 214-223-2368 |bibi_jaya@yahoo.com

KEY SKILLS AND COMPETENCIES

• Adaptability • Business Understanding

• Written and Verbal Communication

• Computer/Technical

• Financial Management

• Data Gathering and Analysis

TECHNOLOGYMS PowerPoint, Word, Access, Excel, Adobe Reader and Photoshop CS6,

QuickBooks, SharePointARCS, Fiserv, Compression Software, Blackboard, Google Docs, Lexis Nexis

PROFESSIONAL EXPERIENCEBIBI'S BREAD AND BAKERY, ROWLETT, TX Owner, Mar 2014 – Present

Operated and ran bakery for specialty cakes. Oversaw bakery operations and provided assistance for high-volume orders as needed. Ensured clean and neat bakery workspace at all times.

Developed production methods to maximize efficiency through QuickBooks and Excel. Supervised implementation of special meeting and event orders. Strong familiarity with a

variety of bread-making ingredients. Outstanding abilities in health risk identification during baking preparation. Inventory

maintenance and updating. Superior expertise in bread-making equipment and methods. High physical stamina for working long shifts in an uncomfortable environment

SOUTHWEST SECURITIES, FSB, DALLAS, TX Residential Loan Officer, Jan 2012 – Mar 2014

Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.

Review loan agreements to ensure that they are complete and accurate according to policy. Handle customer complaints and take appropriate action to resolve them.Review and update credit and loan files. Confer with underwriters to aid in resolving mortgage application problems.

Negotiate payment arrangements with customers who have delinquent loans.Prepare reports to send to customers whose accounts are delinquent, and forward irreconcilable accounts for collector action.Strong computer skills including a fundamental understanding of MS applications, FiServ, and previous experience utilizing laptop technology for communication purposes including accessing rate, credit and loan status information

Manage bankruptcy and foreclosure processes to regain assets.Evaluate and recommend tactics for recovery of investments in formal reports with the use of Excel.

Manage an Excel portfolio of assets and loans and identify areas that require exit strategies.

New Accounts Teller, Apr 2011 – Jan 2012

Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips. Enter customers' transactions into computers to record transactions and issue computer- generated receipts.

Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using computers, calculators, or adding machines.Examine checks for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents.

Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.Order a supply of cash to meet daily needs.Receive and count daily inventories of cash, drafts, and travelers' checks.

Prepare and verify cashier's checks.Sort and file deposit slips and checks.Carry out special services for customers, such as ordering bank cards and checks.Process transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.Identify transaction mistakes when debits and credits do not balance.Arrange monies received in cash boxes and coin dispensers according to denomination. Resolve problems or discrepancies concerning customers' accounts.Count, verify, and post armored car deposits.

Monitor bank vaults to ensure cash balances are correct.

NORTH DALLAS BANK AND TRUST, DALLAS, TX Trust Administrative Assistant, Jan 2009 – Jan 2010

Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.Answer phone calls and direct calls to appropriate parties or take messages.Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of

directors. Read and analyze incoming memos, submissions, and reports to determine

their significance and plan their distribution.Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.

File and retrieve corporate documents, records, and reports.Open, sort, and distribute incoming correspondence, including faxes and email.Prepare agendas and make arrangements, such as coordinating catering for luncheons, for committee, board, and other meetings.

Coordinate and direct office services, such as records, departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.Set up and oversee administrative policies and procedures for offices or organizations.

Personal Banker/Teller, Apr 2007 – Oct 2009

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.Oversee the flow of cash or financial instruments.Network within communities to find and attract new business.

Review collection reports to determine the status of collections and the amounts of outstanding balances.Answer customers' questions, and explain available services such as deposit accounts, bonds, and securities.Compile information about new accounts, enter account information into computers, and file related forms or other documents.

Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit.Perform teller duties as required.Refer customers to appropriate bank personnel to meet their financial needs.Interview customers to obtain information needed for opening accounts or renting safe- deposit boxes.

Collect and record customer deposits and fees, and issue receipts using computers. Investigate and correct errors upon customers' request, according to customer and bank records.Execute wire transfers of funds.Obtain credit records from reporting agencies.Issue initial and replacement safe-deposit keys to customers, and admit customers to vaults. Duplicate records for distribution to branch offices.Schedule repairs for locks on safe-deposit boxes.

Additional Functional ExpertiseBank of America, Bank Teller Banfield Pet Hospital, Office Manager

EDUCATION IRVING HIGH SCHOOL, IRVING, TX

DALLAS COUNTY COMMUNITY COLLEGE, DALLAS, TX Associates of Art Candidate, Expected graduation, Dec 2016