B.C. Government - Business Continuity Program Business Function Review Business Impact Analysis Questionnaire

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<<Firm Name>>1. Confirm organizational structure and names

CompanyDivision:Department

2. What is the name of your Business Function? Please describe.

Name:

Description:

3. How does the Business Function fit in with the overall mission statement of the organization?

4. Who are the primary customers of the Business Function?

B.C. Government - Business Continuity Program Business Function Review Business Impact Analysis Questionnaire

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5. What are the primary service objectives of the Business Function?

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10111213141516

1718192021

B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

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1. List the business processes that this business function performs.

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B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

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2. What inputs do you need for this process and who or what provides the inputs?

Process Name Inputs Sources1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

B.C. Government - Business Continuity Program Business Process Identification Business Impact Analysis Questionnaire

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3. What outputs are produced by this process and where does the output go?

Process Name Outputs Destinations1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

B.C. Government - Business Continuity Program Maximum Allowable Outage Business Impact Analysis Questionnaire

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1. How long can the Business Process be unavailable without adversely affecting the overall operation of the organization?

Process Name Time Frame (MAO)

1 0 Legend

2 0 Less than 8 hours

3 0 8 to 24 hours

4 0 25 to 72 hours

5 0 4 to 7 days

6 0 8 to 14 days

7 0 15 to 30 days

8 0 More than 30 days

9 010 011 012 013 014 015 016 017 018 019 020 0

B.C. Government - Business Continuity Program Maximum Allowable Outage Business Impact Analysis Questionnaire

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2. At what time of the week, month, year, or business cycle is processing especially critical or volumes exceptionally high?

Process Name Time Sensitivity Volume

1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

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1. Is the business process directly involved with collecting, billing, distributing or processing revenue? If yes, please complete the following:

a) If the business process is unavailable, estimate the maximum dollar loss that will result for the each of the timeframes listed below.

Maximum Dollar Loss Over Time

Process Name < 8 hours 8 to 24 hrs > 30 days

1 0 $02 0 $03 0 $04 0 $05 0 $06 0 $07 0 $08 0 $09 0 $010 0 $011 0 $012 0 $013 0 $014 0 $015 0 $016 0 $017 0 $018 0 $019 0 $020 0 $0

Total Financial

Cost25 to 72 hours

4 to 7 days

8 to 14 days

15 to 30 days

B.C. Government - Business Continuity Program Quantitative Impact Business Impact Analysis Questionnaire

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b) Is there any impact to cash flow if the business process is unavailable? If yes, describe the consequences of decreased cash flow.

Process Name Describe the consequences of decreased cash flow

1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

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c)

Process Name Describe the extraordinary expenses to be incurred

1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

If the business process is unavailable, will any extraordinary expenses be incurred ? If yes, estimate the dollar amount and describe the nature of those extraordinary expenses.

Extraordinary Expenses ($)

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d)

Process Name

1 02 03 04 05 06 07 08 09 010 011 012 013 014 015 016 017 018 019 020 0

If the business process is unavailable, will any contractual or regulatory financial obligations or penalties be triggered? If yes, estimate the dollar amount and describe the nature of those costs.

Contractual or Regulatory Costs ($)

Describe the nature of the contractual or regulatory costs to be incurred

B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

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1. For each of the 6 Impact categories listed, rank the Impact to the organization if the business process is unavailable.

2. As the length of the outage increases, note at what point in time the Impact rises above the initial Impact ranking.

3. Substantiate all rankings of 3, 4 and 5.

Process Name

Financial Legal

Imp

act

Tim

ing

To

tal

Substantiation

Imp

act

Tim

ing

To

tal

Substantiation

1 0 0 02 0 0 03 0 0 04 0 0 05 0 0 06 0 0 07 0 0 08 0 0 09 0 0 010 0 0 011 0 0 012 0 0 013 0 0 014 0 0 015 0 0 016 0 0 017 0 0 018 0 0 019 0 0 020 0 0 0

B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

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Process Name

Regulatory or Legislative Service Delivery

Imp

act

Tim

ing

To

tal

Substantiation

Imp

act

Tim

ing

To

tal

Substantiation

1 0 0 02 0 0 03 0 0 04 0 0 05 0 0 06 0 0 07 0 0 08 0 0 09 0 0 010 0 0 011 0 0 012 0 0 013 0 0 014 0 0 015 0 0 016 0 0 017 0 0 018 0 0 019 0 0 020 0 0 0

B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

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Process Name

Image / Credibility Health & Safety

Imp

act

Tim

ing

To

tal

Substantiation

Imp

act

Tim

ing

To

tal

Substantiation

1 0 0 02 0 0 03 0 0 04 0 0 05 0 0 06 0 0 07 0 0 08 0 0 09 0 0 010 0 0 011 0 0 012 0 0 013 0 0 014 0 0 015 0 0 016 0 0 017 0 0 018 0 0 019 0 0 020 0 0 0

B.C. Government - Business Continuity Program Qualitative Impact Business Impact Analysis Questionnaire

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Summary of Business Processes and Rankings

Business Process NameTotal Financial Costs Maximum Allowable Outage

1 0 0.00 $0 02 0 0.00 $0 03 0 0.00 $0 04 0 0.00 $0 05 0 0.00 $0 06 0 0.00 $0 07 0 0.00 $0 08 0 0.00 $0 09 0 0.00 $0 010 0 0.00 $0 011 0 0.00 $0 012 0 0.00 $0 013 0 0.00 $0 014 0 0.00 $0 015 0 0.00 $0 016 0 0.00 $0 017 0 0.00 $0 018 0 0.00 $0 019 0 0.00 $0 020 0 0.00 $0 0

The AVERAGE rankings for the Qualitative Impacts for each Business Process are summarized on this spreadsheet. The Total Financial Costs and the MAO are repeated here for analysis purposes.

Average Impact Rank