BI as Internal Audit Tool

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    Business Intelligence as IA Tool

    By: R.S. Murali

    Internal Audit Recruitment Review

    By: Tim Sandwell

    Issue No. 15, October 2010

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    PricewaterhouseCoopers provides industryocusedassurance, tax and advisory services to build publictrust and enhance value or its clients and theirstakeholders. More than 154,000 people in 153countries across our network share their thinking,experience and solutions to develop resh perspectivesand practical advice.

    PricewaterhouseCoopers in the Middle East

    Established in the region or over 30 years,PricewaterhouseCoopers Middle East network covers15 countries and has over 2,000 people.

    Complementing our depth o industry expertise andbreadth o skills is our sound knowledge o localbusiness environments across the Middle East.

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    contact Andrew Garrett, Middle East Internal AuditLeader, [email protected],+971 (0)4 3043100 , or visit www.pwc.com/me

    2008 PricewaterhouseCoopers. All rights reserved. PricewaterhouseCoopers reers to the network o member frms o PricewaterhouseCoopers International Limited, each o which is a separate

    and independent legal entity.

    Global expertise,local knowledge*

    *connectedthinking

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    2 October 2010 3 October 2010

    4October2010

    FinancialIntelligenceTraining

    MembersMeetingUAE-IAAPastEvents

    AtrainingprogramonFinancialIntelligencewasheldattheLe

    MeredienDubaiandwaspresentedbyIyadMourtada,President

    andLearningConsultant,OpenThinkingAcademy,USA.

    Manysmartmanagersoftenmakebadfinancialdecisionsbecause

    theydontfullyunderstandhowtoreadandanalyzefinancial

    statements.Managersshouldbeabletodealwithfinancial

    numbers,understandandconnectfinancialinformation,turn

    financialinformationintofinancialknowledgeandrelyontheir

    financialintelligencetomakewisefinancialdecisions.

    Thisfinancialtrainingprogramwasgearedtowardshelpingmanagers

    understandwhatthefinancialnumbersreallymeanandhowto

    lookatthebigpicturewhentheymakefinancialdecisions.The

    trainingalsodelvedintowhatwentwrongwithEnron,WorldCom

    andTycoanddemonstratedtomanagerstheimportanceofrelying

    ontheirintuitionandemotionsandnotjustthefinancialfactsin

    frontofthem.

    OnJune29thamembersmeetingwasheldattheLeMeredien

    Dubai.Thehighlightofthiseventwastherecognitionofnew

    CIAsandpresentationson`RecentTrendsandBestPracticesonBusinessIntegrityandGoodGovernancebyleadingadvisers

    ControlRisksandSimmons&Simmons.UpdatesontheInstitutes

    programsandactivitieswereprovidedbytheUAE-IAAPresident,

    AbdulqaderObaidAli.Inaddition,therewasalsoaraffledraw

    fortheluckyparticipantsintheCBOK2010GlobalInternalAudit

    Survey.

    4

    UAE-IAA Events

    10October 2010

    frommanyalternatives .So onceagain,

    wecan havethes inglenumberengineers

    alwayswant itsNPV butin this case,its

    theleas tnegativeNPV.

    Mostfixedassetsandotherprojectshave

    alimitedusefullife. Allequipmenthas

    afinitel ifebasedon bothdeter ioration

    andobsolescence.Themost common

    depreciation methods is s traig h t linedepreciation basedon acquis ition cos tl es s

    salvage. Straightlinedepreciation isbased

    on consumption ofafixedpercentageof

    theequipmentcos t.Often,s traight linedepreciation isusedfor internalaccounting

    reportsofprofit/lossandf orcalculating

    NPV.

    Incometaxratesvaryandmay requireinclus ion ofs tateaswellas federaltaxes .

    Engineersmustbeconcernedwith life

    cyclecos ts formaking importanteconomic

    decis ions throughengineer ing actions .

    WhatgoesintoLCC?

    LCCincludeseverycostthatisappropr iate

    andappropr iatenesschangeswitheachspecific casewhichis tailoredto fitthe

    s ituation. LCCfollowsaprocess (Fabryck

    1991AppendixA)asshown in Figure1.

    Thes tepsare:

    S t e p 1 - Identifywhathas to beanalyzed

    andthetimeper i o d f o r t h e

    projectlifes tudyalong withthe

    appropr iatefinancialcr iter ia.

    Step2-Focuson thetechnicalfeaturesby

    6.Shareholderswant to increase

    s tockholderwealthas theonlycr iter ia.

    Managementis respons ibleforharmonizing

    thesepotentialconflictsunderthebannerofoperati ng forthelowest long term

    costofownership. LCCcan beusedasa

    managementdecis ion toolforharmonizing

    theneverendi ng conflictsbyfocus ing

    on facts ,moneyandtime. Whyshouldengineersbeconcernedaboutcos tdetails

    forLCC? Itis importantto helpengineers

    think likeMBAsandactlikeengineers for

    profitmaking enterpr ises .Its allaboutthemoney!

    Economic calculationsarewelldefined

    butthediscountrate is i mportant(US

    Government2002). Accounting andfinanceorganisationssetinternaldis count

    rates (whi choften change)to make

    economic decis ionseasyforengineers .

    C a s h f l o ws i n t o / o ut o f a b u s iness .Thediscounti ng methodsummarizes

    transactionsoverthelifeoftheinves tment

    in termsofpresentorfuturedollars .

    Engineer ing alwayswantas imple,s ingle

    value,cr iter iaforaproj ect theanswer

    forLCCiscallednetpresentvalue(NPV).

    NPV is thepresentvalueofproceedsminus

    presentvalueofoutlays . Projectsandprocesseswiththegreates tNPV isusually

    thewinner. Often for incrementalchanges

    on aproje c t o r w ithin aplant,you lack

    enoughdetails to arr iveatapos itiveNPV.

    Thusmanyimprovementprojectsmustbeselectedon theleas tnegativeNPV values

    Life Cycle Cost (LCC) Analys i s helps in

    advocating reducing life cycle cos ts for

    equipments in wide areas within allsectors

    by showing show/why reliability and

    maintainability must be included in upfrontdecis ions for s trategic and tactical is sues

    of achieving the lowest long term cos t on

    ownership. LCC concepts are resurgi ng

    presently within global organisations ,

    respons ible MNCs with Corporate SocialRespons ibility (CSR)s in place, including

    worldwideGovernmentefforts to minimize

    energy cos ts .

    WHYUSELCC?

    LCChelpschangeprovincialperspectives

    forbus iness is sues ,withemphas ison

    enhancing economic competitiveness ,by

    working forthelowestlong termcostofownership,whichisnotan easyanswerto

    obtain. Cons iderthesetypicalproblems

    andconflictsobservedin mostcompanies :

    1.ProjectEngineer ing wants to minimizecapitalcos tsas theonlycr iter ia;

    2.MaintenanceEngineer i ng wants to

    minimizerepairhoursas the onlycr iter ia;

    3.Production wants to maximizeuptime

    hoursas theonlycr iter ia;

    4.ReliabilityEngineer ing wants to avoid

    failuresas theonlycr iter ia;

    5.Accounting wants to maximizeproject

    netpresentvalueas theonlycr i ter ia,and;

    ALi feCycleCostSummary

    FINAL PART

    By: JacobJobyVarghese

    10

    Life Cycle Cost Summary: Final PartBy: Jacob Joby Varghese

    6October 2010

    components :

    SourceSystems:Thesearethehardcore

    transactionbasedsys temswheredata

    is capturedwhiletheorganisationdoes

    itsbus iness .Thedataisgeneratedfrom

    functionalareas likeaccounting,sales ,

    production,marketing,humanresources ,

    etc.Theseares toredintheorganisations

    database.Thesourcesys temscouldbe

    partofERPorres idi ngi ndi s tr ibuted

    functionallywithvar iousdepartments

    whousetheirownsoftware/database.

    processes ;andforthispurposedependheavily

    onthedatabaseoftheclientorganisation.

    Is thedatabasealwayscongenialtotheuse

    oftheInternalAuditteam?Is thedatabase

    effectiveandefficientfortheevaluationof

    ther isk,controlandgovernance?

    Thispaperattempts to exploretheroleof

    BI asan effectivetoolfor InternalAudit.

    The Business Intelligence Systems

    Components of BI Systems

    TheBI sys temsareessentiallymadeofthree

    Introduct ion

    BusinessIntelligence (BI) isdefinedas

    computer -basedtechniq u e s u s e d i n

    spotting,digging-out,andanalyzi ng hard

    bus iness suchassalesrevenuebyproducts

    ordepartmentsorassociatedcos tsand

    incomes .ObjectivesofaBI exerciseinclude

    (1)unders tandin g a f irms internaland

    externals trengthsandweaknesses ,(2)

    unders tanding therelationshipbetween

    differentdataforbetterdecis ion making,(3)

    detection ofopportunities for innovation,

    and(4) cos treduction andoptimal

    deploymentofresources 2.Theobjecti ves

    oftheBI s tatedherewouldsoundextremely

    familiar for InternalAuditors (IA),whose

    objectivesareinlinewiththese,exceptthat

    theyadditionallyfocuson internalcontrols .

    Doesthismean thattheBI is atoolfor IA?

    Thispaperattempts to examinethis .

    TheIns ti tuteofInternal Auditors (IIA)

    defines Internalauditingisanindependent,

    objectiveassuranceandconsultingactivity

    des ignedtoaddval ueandimprovean

    organisationsoperations .I t h e l p s a n

    organisationaccomplishitsobjectives ,by

    br inginginasys tematic,dis ciplinedapproach

    toevaluateandimprovetheeffectivenessof

    r iskmanagement,controlandgovernance

    processes 3 .Theinternalauditmakesuseof

    dataoftheclientorganisationandinorder

    toevaluateandimprovetheeffectivenessof

    r iskmanagement,controlandgovernance

    1.Daven p ort,Th omas, Jan u ary2006,HarvardBu sin essRevi ew2.Bu si n essDicti on ary.com.Retri eved02 Sep tember2010

    3.h ttp ://www.th eii a.org/gu idan ce/stan dard s-an d -gu i dan ce/ip pf/defin i tion -o f-i n tern al -au d i tin g/Retrievedon 02Sep tember20104.Howson ,Cin d i ,2007, Su ccessfu lBu sin essIn tel l igen ce:Secretsto Mak in gBIaKi ll erAp p ,McGraw-Hil l

    Leadingorganisat ions are invest ing in managing informat i on and developing predict ive insights to drive sustainable businessresults.These companies have become masters inPerformance Management - going beyond mereusersofbusinessintelligence

    tobecome the Intelligent Enterprises. 1

    BI as IA Tool

    By: R.S.Murali

    ComponentsofBIArchitecture4

    6

    Business Intelligence as IA Tool

    By: R.S. Murali

    Audit Week- By: Raza Abdulla

    16

    Audit WeekBy: Raza Abdulla

    18October 2010

    abalanceofemployers thatareintendi ng

    to recruit.

    However,forallthesupposedlysophis ticated

    regulatoryregimesandallthesums invested

    incorporategovernanceand internal

    auditing,thecreditcr is is s tillhappened.This

    hastobeseenasafailure.Governmentsand

    regulatorsaroundtheworldhaveresponded

    tothis failureandtherehavebeenanynumber

    ofinitiatives .BaselIII,theoverhaulofbank

    capitalandliquidi tys tandards ,isperhaps

    themosthighprofileandfarreachingof

    theco-ordinatedresponses . Incrementally,

    regulatorsarelookingtomakethefinancial

    sys temlessr isky.

    Iti sequallyclear,perhapsasaresultof

    regulatorypressure,thats incethestartof2010 thefinancialsectorin otherregions

    oftheworldhaverespondedbyinvesti ng

    theymostoften havetheimplicitsupport

    ofhighlysolventsovereign governments ,

    marketsarebetterableto copewithlosses

    ratherthan uncertainty.In this respect,

    t h e lack ofadequatelydevelopedsystems

    ofcorporategovernanceand alegal

    infras tructureisnothelping theregion.

    Recruitmentis a f o r m o f i n v e s t me n t .

    Companies investandrecruitwhen theyfeel

    confident.Gi ven thateffectivecorporate

    governancewouldimproveconfidence,it

    isperhapseasyto makeacaseforbuilding

    on theinvestmentin governancethatwas

    apparentbeforethefi nancialcr is is . The

    sovereign s tates thatmakeupthe GCC

    havetheopportunityto do so.Economic

    growthis forecastto acceleratefurtherin

    2011 andsurveyevidenceisemerging thatsuggestsgeneralrecruitmentpatternsare

    in theprocessofimproving.Thereisnow

    Thebackgroundto thefinancialcr is iswas

    in ourview reasonablyeasyto explain. It

    wascausedbycheapmoneyandtoo much

    debt.Theconsequencewas increasedasset

    priceswhichsupportedmoredebt,therealr isksofwhichwerehidden byfinancial

    complexityand,in thecaseoftheGCC,

    opaqueownerships tructures .

    If anyone thought the GCC might be

    immune when the financial cr is is s truck,

    Dubais overheated property market

    demonstrated it was not. However, unlike

    Europe, where pr ivate debt default hasbeen replaced by the threat of sovereign

    debt default, there is little such concern

    within the GCC. It is therefore surpris ing,

    on the back of both expans i onary fis cal

    policies and anticipated economic growthof 4% in 2010, how lacklus tre the recovery

    feels . Untilrecently it was clear that outs ide

    of the public sector, unlike other regions of

    the world, the recovery had yet to reachthe corporate governance recruitment

    market.

    Perhapstherelati vetransparencyof

    Western economies is the difference.

    Althoughthecreditrelatedlosses inEurope

    andtheUnitedStatesweregreater,they

    werealso morereadilyidentifiedand

    quantified.Identifying andreporting lossesprovidecertaintyand allows informed

    investmentdecis ionsto bemade.Within

    theGCC,uncertaintycomes froml ower

    levelsoftransparencyandquestionsabout

    thegovernanceofs tateownedentitiesand

    familyownedcompanieswhichformthe

    majorpartoftheregionseconomy.Whils t

    BarclaySimpsonInternal AuditRecruitmentReview

    By: T imSandwell

    18

    Internal Audit Recruitment Review

    By: Tim Sandwell

    20Oc tober 2010

    By: VishalThakkar

    AbouttheAuthor:

    VishalThakkar isaqualified Chartered

    Accountantand Certified InternalAuditor.He iscurrentlyworkingwith

    Group InternalAuditdepartmentofPetrofacand canbe contacted at

    [email protected]

    Knowledge UpdateNew on the Horizon: Leases forReal Estate companiesIn Augus t2010 theInternationalAccounting StandardsBoardand

    theUSFinancialAccounting StandardsBoardpublishedajoint

    exposuredrafton leases ,whichwillhaves ignificantimplications

    on leaseaccounting in thereales tatesector ifimplementedin its

    currentform.As ignificantoverhaulin leaseaccounting s tandards

    hasbeen widelyanticipatedforsometimenow.In factitisover10

    years s incethecoreproposals in thisexposuredraft(EDorLeases

    ED)werefirs tmade.

    Asexpected,theproposeds tandard,ifadoptedin its currentform,

    willmakes ignificantchanges tothecurrentapproachto accounting

    for leases .In summary,itremoves thedi fferencesbetween

    operating andfinanceleasesandbr ingsallleaseobligationsonto

    theles sees s tatementoffinancialpos itionasafinancialliability.For

    reales tateoccupiers this is s ignificant.In thepas t,themajor ityof

    propertyleaseswereclas sifiedasoperating leasesandsoproperty

    rentalsweretreatedasan operatingexpenseintheles sees financial

    s tatements .Undertheseproposals les seeswouldbeobligedto

    br ing thenetpresentvalueoftheir futureleaseobligationsonto

    thes tatementoffinancialpos ition.

    http://www.kpmg.com/Global/en/Is suesAndIns ights/

    ArticlesPublications/Pages/ NOTH-Leases -for -Real-

    Es tateCompanies .aspx

    Arab Media Outlook: Collaborating

    for GrowthThisgroundbreaking report,releasedbytheDubaiPres sClubin

    conjunction withPr icewaterhouseCoopers ,reviewsthecurrent

    s tateofArabmediaacros s twelveArabi c-speaking countr ies .

    SupportedbyDubaiMediaCity,DubaiStudio CityandInternational

    MediaProductionZone,theArabOutlook focuseson theimpact

    oftheglobalmediatrendson theArabMediaandpredicts the

    courseofevents formanyaspectsofthei ndus tryoverthenext

    fiveyears .

    Developments in digitalmediaandtheemergenceofbroadband

    acces sandTVdelivereddirectlytomobiledevicespresentexciting

    growthopportunities formediacompaniesacros s theArabic-

    speaking wor ld.Yetin orderto benefitfromtheseopportunities ,

    certain factorsmus tbeaddres sed:therelativelylimitedavailability

    ofaffordablebroadbandacces sacros smuchoftheregion;and

    thelack ofreliableaudienceandreadershipfigures :Conclus ions

    outlinedin this reportenableus to takean accurateview ofthe

    Arabmediaindus trybothin quantitativeandqualitativeterms .

    http://www.pwc.com/m1/en/publi cations/Arab_media_

    outlook.jhtml

    Guide to Using InternationalStandards on Auditing in the

    Audits of Small and Medium-SizedEntitiesThesecondedition ofthisGuidewascommis s ionedbythe

    IFACSmallandMedi umPractices (SMP)Commi tteeto as s is t

    practitionerson theauditofsmallandmedium-s izedentities

    (SMEs),andto promotecons is tentapplication oftheInternational

    Standardson Auditing (ISAs ).WhiledevelopedbytheCanadian

    Ins tituteofCharteredAccountants (theCICA),theGuideis the

    fullrespons ibilityoftheIFACSMP Committee.TheInternational

    Auditing andAssuranceStandardsBoard(IAASB)s taffandaglobal

    advisorypanel,withmembersdrawn fromabroadcros s -section

    ofIFACmemberbodies ,haveas s is tedin reviewing theGuide.The

    Guideprovidesnon-author itativeguidanceon applying ISAs .Itis

    notto beusedasasubs tituteforreading theISAs ,butrather

    asasupplementintendedto helppractitionersunders tandand

    cons is tentlyimplementtheses tandardson SMEaudits .TheGuide

    doesnotaddres s allaspectsofISAsandshouldnotbeusedfor

    thepurposesofdetermining ordemons trating compliancewith

    theISAs .

    TheGuideis intendedto explain andillus trateso as to developa

    deeperunders tanding ofan auditconductedin compliancewith

    ISAs .Itoffersapracticalhow-toauditapproachthatpractitioners

    mayusewhen undertaking ar isk-basedauditofan SME.Ultimately

    itshouldhelppractitionersconducthigh-quality,cos t-effectiveSME

    audits ,andin so doing,helpthembetterservethepublic interes t.It

    is anticipatedthattheGuidewillbeusedbymemberbodies ,audit

    firmsandothers ,asabas is foreducating andtraining profes s ional

    accountantsands tudents .IFACmemberbodiesandfirmsmayuse

    theGuide,eitheras iti sortailoredto suit t h e irown needsand

    jur isdiction.Itprovidesabas is fromwhichmemberbodiesand

    otherscan developder ivativeproducts suchas training mater ials ,

    auditsoftware,checklis ts andforms .

    http://web.i fac.org/media/publications/5/guide-to-us ing-

    internationa-1/guide-to-us ing-internationa-1.pdf

    20

    Knowledge UpdateBy: Vishal Thakkar

    Working together on theright trackGreetings!

    I would like to take this opportunity to extend greetings to all fellow members of the

    UAE-IAA and express my gratification at the growing participation in the various events

    we have. What is especially encouraging is the fact that our recent efforts in advocating

    regular meetings for our members has drawn a good response and so has the interestbeen kindled in the introduction of selective training courses.

    The UAE-IAA remains committed to utilize its resources to further its mission and

    responsibility to its members. This however needs to be enhanced with full cooperation

    and active participation from its members and officers. At this point, I would like to

    express my gratitude to volunteers who continue to unselfishly contribute their personal

    time and talent to the worthy projects and programs of the Institute.

    As we move towards the end of the calendar year, I would seek your support to the

    programs and activities of the UAE-IAA through the following:

    l Increased attendance of Members Meetings which are free of charge and inclusive

    of knowledge-sharing sessions;

    l Enlisting as a volunteer to strengthen the UAE-IAA Secretariats force towards

    supporting membership and professional development activities;

    l Participation in scheduled training courses;

    l Knowledge-sharing and contribution to the UAE-IAA newsletter.

    The need of the hour is for all of us (now over 300 strong) to come together and put

    our best foot forward for the common good of the Institute. We would welcome your

    feedback and recommendations for necessary action of the Board. This will contribute

    further in realizing the goals of the UAE-IAA Chapter.

    Abdulqader Obaid Ali

    President

    UAE-IAA

    MessagefromthePresident

    Contents

    October 2010

    Board of GovernorsUAE-IAA ChapterPresident:Abdulqader Obaid [email protected]

    Board Members:

    Abdulrahman Al [email protected]

    Abdulrahman Ba [email protected]

    Adnan [email protected]

    Ahmad [email protected]

    Ahmed Al [email protected]

    Amir [email protected]

    Badr Mohammed [email protected]

    Karem [email protected]

    Khalid [email protected]

    Laila Al [email protected]

    Mohamed Shehab Al [email protected]

    Raza [email protected]

    [email protected]

    Newsletter Committee:

    Vishal ThakkarPetrofac

    Farah ArajNational Holding

    Mahmoud GhazzaouiDeloitte & Touche, (M.E)

    Meenakshi RazdanEmirates Airlines

    Editor:Manjula Ramakrishnan

    UAE-IAA Newsletter welcomes editorial

    contributions and feedback from readers.

    Write in to [email protected]

    Afiated to The Institute of Internal Auditors 247 Maitland Avenue Altamonte Springs,Florida 32701-4201 USA +1-407-937-1100 Fax +1-407-937-1101 www.theiia.org Copyright 2008

    Disclaimer: It is hereby notied that all opinions, facts or views expressed in this magazine are those ofthe author and need not necessarily represent the views of UAE-IAA. The advertising of events, courses,

    products and services in this publication does not imply that they have UAE-IAA endorsement.

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    4 October 2010 5 October 2010

    Financial Intelligence Training

    Financial Intelligence Training (contd)

    MetricStream CEO Addresses UAE-IIA

    Members on The Changing Face of

    Internal Audit

    Members Meeting

    UAE-IAA Past Events

    A training program on Financial Intelligence was held at the Le

    Meredien Dubai and was presented by Iyad Mourtada, President

    and Learning Consultant, Open Thinking Academy, USA.

    Many smart managers often make bad financial decisions because

    they dont fully understand how to read and analyze financial

    statements. Managers should be able to deal with financial

    numbers, understand and connect financial information, turn

    financial information into financial knowledge and rely on their

    financial intelligence to make wise f inancial decisions.

    This financial training program was geared towards helping managers

    understand what the financial numbers really mean and how to

    look at the big picture when they make financial decisions. The

    training also delved into what went wrong with Enron, WorldCom

    and Tyco and demonstrated to managers the importance of relying

    on their intuition and emotions and not just the financial facts in

    front of them.

    Shellye Archambeau, CEO of MetricStream

    Inc., addressed the UAE chapter of the

    Institute of Internal Auditors (IIA) in Abu

    Dhabi on Sunday, September 19, 2010. The

    event saw Ms Archambeau providing insights

    on the evolving role of Internal Audit and

    how internal auditors must redefine their

    role in this fast-changing business landscape

    to drive value by expanding their functions to

    risk management, compliance management,

    fraud prevention and collaboration with key

    stakeholder. MetricStream provides a range

    of world-class Audit management solutions for

    global corporations to help internal auditors

    confidently meet these new imperatives and

    challenges.

    On June 29th a members meeting was held at the Le Meredien

    Dubai. The highlight of this event was the recognition of new

    CIAs and presentations on `Recent Trends and Best Practices

    on Business Integrity and Good Governance by leading advisers

    Control Risks and Simmons & Simmons. Updates on the Institutes

    programs and activities were provided by the UAE-IAA President,

    Abdulqader Obaid Ali. In addition, there was also a raffle draw

    for the lucky participants in the CBOK 2010 Global Internal Audit

    Survey.

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    6 October 2010 7 October 2010

    components:

    Source Systems:These are the hardcore

    transaction based systems where data

    is captured while the organisation does

    its business. The data is generated from

    functional areas like accounting, sales,

    production, marketing, human resources,

    etc. These are stored in the organisations

    database. The source systems could be

    part of ERP or residing in distributed

    functionally with various departments

    who use their own sof tware/database.

    purpose depend heavily on the database of

    the client organisation. Is the database always

    congenial to the use of the Internal Audit

    team? Is the database effective and efficient

    for the evaluation of the risk, control and

    governance?

    This paper attempts to explore the role of

    BI as an effective tool for Internal Audit.

    The Business Intelligence Systems

    Components of BI Systems

    The BI systems are essentially made of three

    Introduction

    Business Intelligence (BI) is defined as

    computer-based techniques used in

    spotting, digging-out and analyzing hard

    business such as sales revenue by products

    or departments or associated costs and

    incomes. Objectives of a BI exercise include

    (1) understanding a firms internal and

    external strengths and weaknesses, (2)

    understanding the relationship between

    different data for better decision making, (3)

    detection of opportunities for innovation,

    and (4) cost reduction and optimal

    deployment of resources2. The objectives

    of the BI stated here would sound extremely

    familiar for Internal Auditors (IA), whose

    objectives are in line with these, except that

    they additionally focus on internal controls.

    Does this mean that the BI is a tool for IA?

    This paper attempts to examine this.

    The Institute of Internal Auditors (IIA) defines

    Internal auditing is an independent, objective

    assurance and consulting activity designed

    to add value and improve an organisations

    operations. It helps an organisation accomplish

    its objectives, by bringing in a systematic,

    disciplined approach to evaluate and improve

    the effectiveness of risk management, control

    and governance processes3. The internal audit

    makes use of data of the client organisation

    and in order to evaluate and improve the

    effectiveness of risk management, control

    and governance processes; and for this

    1. Davenport, Thomas, January 2006, Harvard Business Review2. BusinessDictionary.com. Retrieved 02 September 20103. http://www.theiia.org/guidance/standards-and-guidance/ippf/definition-of-internal-auditing/Retrieved on 02 September 20104. Howson, Cindi,2007, Successful Business Intelligence: Secrets to Making BI a Killer App, McGraw-Hill

    5. IPPF International Professional Practices Framework of the Institute of Internal Auditors

    Leading organisations are investing in managing information and developing predictive insights to drive sustainable business

    results. These companies have become masters in Performance Management - going beyond mere users of business intelligence

    to become the Intelligent Enterprises. 1

    be achieved if these gaps are properly

    addressed.

    BI Tools and Internal Audit

    BI Tools

    Data warehousing, online analytical

    processing and data mining are some of

    the tools in the IT application to large scale

    processing and analysis of data. These tools

    are extremely useful for an Internal Audit

    professional. Very effective and efficientinternal audit can be done using these BI

    tools. Some of the essential details in this

    regard are discussed.

    Data Warehousing

    Data warehouse is a repository of

    subjectively selected and adapted

    operational data, which can successfully

    answer any ad hoc, complex, statistical

    or analytical queries. Basics of data

    warehousing design and management are:

    Datawarehouse architectures: the

    way the data are related and a rranged.

    The understanding of this will enable

    the IA get total grip of transaction

    processing.

    Datamartsanddatastores: These

    are sub-sets of the data warehouse.

    Since the Internal Audit requirements

    are very specific and may not be as per

    operational requirements, specific data

    marts could be built for the purpose of

    Internal Audit requirements.

    Data structures and data f low:

    An understanding of this by the IA

    will make the audit trail easy and

    evaluation of control systems will be

    very efficient.

    Dimensional modeling: This can be

    used for audit in depth.

    Benchmarking of business

    performance: This is often done to

    make comparison of performance

    between organisations or within

    divisions/units within an organisation.

    Dashboards: These are final

    representation of the KPI, generally in

    a visually attractive form in order to

    support decision making.

    Decisionsupportsystems: Any othersupportive decision support reports

    are also generated depending on the

    requirements.

    Thus BI systems help the users generate

    reports and KPI as per their requirements.

    However, the requirements have to be

    planned properly and the relationships

    between the data have to be defined

    properly.

    BI gaps for IA

    An Internal Auditor, among other

    functions, looks at transactions which are

    recorded in the source systems. The data

    warehouse that is created as a sub-set

    of the source systems database is based

    generally on the reporting requirements

    of the Management and Executives. This is

    where the requirements of IA have to be

    taken care. In most of the data warehouses

    this requirement is not taken care of and

    the IA has to use his tools and techniques

    from outside the system. In fact, it may

    be necessary that while constructing a

    data warehouse, the Internal Auditor

    be consulted. The BI tools for query and

    reporting or for analysis and alerting are

    built with the operations in mind and

    not control in view. Here again the IAs

    requirements are generally not considered.

    The independence and objectivity as

    contemplated in the Attribute Standard

    1100 as contemplated by IPPF5 can

    Data Warehouse: This is another

    database specifically created taking

    into account the decision or reporting

    requirements. For every organisation,

    an exclusive data warehouse is created.

    This warehouse depends upon both the

    software and the user requirements.

    The objective of this data warehouse

    is to enable specifically required and

    designed reports for the need of

    users.

    BI Tools: These are the slicing and dicing

    tools that generate tailor-made report

    and analysis. The BI tools make use of

    data mining techniques and modeling

    software in order to understand the

    data behaviour and relationships.

    WorkingofBIsystems

    There are several ways to look at the

    components of a BI system. The following

    one is a simple step-by-step approach to

    understanding how a BI system is built up

    and what it does.

    Data warehouse development

    and administration: Based on the

    requirements of the Management

    reporting and the data base architecture

    of the existing functional systems,

    specific data warehouse is developed.

    Data mining: The information

    requirements dictate the way the data

    are to be mined.

    Data queries and report writing:

    Queries are written and stored in the

    data warehouse and this populates the

    report structure on a periodic basis.

    Dataanalyticsandsimulations: This

    is another aspect of the data mining.

    Predictive analysis is done based on

    requirements and situation.

    BI as IA ToolBy: R.S.Murali

    Components of BI Architecture4

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    Up, Roll-up, Pivot. Data mining supports in

    addressing Risk Management (2120) and

    Control of the Performance Standards

    (2130).

    Business Intelligence as a concept and

    practice has come to stay. Increasingly

    organisations are using BI along with ERP

    or distributed computing in order to make

    their reporting efficient and effective. The IA

    who constantly views the organisational data

    from control and compliance perspectivesrequires making use of appropriate

    technology to complement the Management

    of client organisations in upholding the

    functions of IA. The Continuing Professional

    Development (1230) and Quality Assurance

    and Improvement Programme of the

    Attribute Standards (1330) can be fully

    addressed by providing periodic updates

    to the Internal Auditors in some of the key

    areas. Hence, there is strong case today for

    the IA to build skills to get the best out of BI

    systems, by addressing the following:

    Knowledge of database systems and

    data warehousing technologies

    Abil ity to manage database system

    integration, implementation and testing

    Abilityto managerelationaldatabases

    and create complex reports

    Knowledge and ability to implement

    data and information policies, security

    requirements and government

    regulations.

    Rot ation to new dim ensional

    comparisons in the viewing area

    All the above features help IA go into

    depths of the transaction data, analyzing

    them in the way required and hence from

    establishing of audit trail the IA will be

    able to undertake benchmark data against

    periods and perform inter and intra firm

    analyses.

    Data MiningData mining: the extraction of predictive

    information from large databases.

    Data trend, connection and behavior

    pattern analysis

    Dataquality

    Dataminingtools

    Predictiveandbusinessanalytics

    Descriptiveanddecisionmodels

    Statisticaltechniquesandalgorithms

    The data mining capability is yet to be

    completely used by the IA community. The

    data mining becomes extremely important

    when handling large amount of data. Some

    of the tools available help in unearthing

    even remote relationship between variables.Some of the approaches in this regard are

    the use of: On-Line Analytical Processing

    (OLAP), Multidimensional/ hyper cubes,

    OLAP operations: Slice, Dice, Drill Down/

    Extract,clean,conformanddeliver:

    These are excellent methods with which

    analysis of the data can be made as per

    the requirements of the IA. The IA will

    be in a position to identify any wild or

    non-conforming transactions.

    Server management too ls to

    package,backupand restore: This

    gives the IA the insight into DR or BCP

    routines.

    Databaseserveractivitymonitoring

    and performance optimization:

    Complete log of access and authority

    digression, intrusion, etc. can be assessed

    by IA.

    OLAP

    On-Line Analytical Processing (OLAP) is

    a category of software technology that

    enables analysts, managers and executives

    to gain insight into data through fast,

    consistent, interactive access to a wide

    variety of possible views of information

    that has been transformed from raw data

    to reflect the real dimensionality of the

    enterprise as understood by the user.

    OLAP functionality is characterized by

    dynamic multi-dimensional analysis of

    consolidated enterprise data supporting

    end user analytical and navigational activities

    including:

    Calculationsandmodelingappliedacross

    dimensions, through hierarchies and/or

    across members

    Trend analysis over sequential time

    periods

    Slicingsubsetsforon-screenviewing

    Dri ll -down t o deepe r l ev el s o f

    consolidation

    Reach-throughtounderlyingdetaildata

    About the Author:

    R.S.Murali is the Managing Director & Principal Consultant of NCR

    Consultants Limited (www.ncrcl.com). He is a qualified Chartered

    Accountant, Cost Accountant and Company Secretary. He is an

    alumnus of University of Manchester, UK. He is also a Certified

    Management Consultant CMC by ICMCI, USA. He has over

    25 years of consulting, training and research experience and has

    drafted four Accounting Standards for local governments. He can

    be contacted on [email protected]

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    from many alternatives. So once again,

    we can have the single number engineersalways want its NPV but in this case, itsthe least negative NPV.

    Most fixed assets and other projects havea limited useful life. All equipment has

    a finite life based on both deteriorationand obsolescence. The most commondepreciation methods is straight line

    depreciation based on acquisition cost lesssalvage. Straight line depreciation is basedon consumption of a fixed percentage of

    the equipment cost. Often, straight linedepreciation is used for internal accountingreports of profit/loss and for calculating

    NPV.

    Income tax rates vary and may requireinclusion of state as well as federal taxes.

    Engineers must be concerned with life

    cycle costs for making important economicdecisions through engineering actions.

    What goes into LCC?

    LCC includes every cost that is appropriate

    and appropriateness changes with eachspecific case which is tailored to fit thesituation. LCC follows a process (Fabryck

    1991Appendix A) as shown in Figure 1.The steps are:

    Step 1: Identify what has to be analyzedand the time period for the

    project life study along with theappropriate financial criteria.

    Step 2: Focus on the technical features by

    6. Shareholders want to increase

    stockholder wealth as the only criteria.

    Management is responsible for harmonizing

    these potential conflicts under the bannerof operating for the lowest long termcost of ownership. LCC can be used as a

    management decision tool for harmonizingthe never ending conflicts by focusingon facts, money and time. Why should

    engineers be concerned about cost detailsfor LCC? It is important to help engineersthink like MBAs and act like engineers for

    profit making enterprises. Its all about themoney!

    Economic calculations are well definedbut the discount rate is important (US

    Government 2002). Accounting andfinance organisations set internal discountrates (which often change) to make

    economic decisions easy for engineers.

    Cash flows into/out of a business.

    The discounting method summarizestransactions over the life of the investmentin terms of present or future dollars.

    Engineering always want a simple, singlevalue, criteria for a project the answer

    for LCC is called net present value (NPV).NPV is the present value of proceeds minuspresent value of outlays. Projects and

    processes with the greatest NPV is usuallythe winner. Often for incremental changes

    on a project or within a plant, you lackenough details to arrive at a positive NPV.Thus many improvement projects must be

    selected on the least negative NPV values

    Life Cycle Cost (LCC) Analysis helps in

    advocating reducing life cycle costs for

    equipments in wide areas within all sectors

    by showing show/why reliability and

    maintainability must be included in upfront

    decisions for strategic and tactical issues

    of achieving the lowest long term cost on

    ownership. LCC concepts are resurging

    presently within global organisations,

    responsible MNCs with Corporate Social

    Responsibility (CSR)s in place, including

    worldwide Government efforts to minimize

    energy costs.

    Why use LCC?

    LCC helps change provincial perspectives

    for business issues, with emphasis onenhancing economic competitiveness, by

    working for the lowest long term cost ofownership, which is not an easy answer toobtain. Consider these typical problems

    and conflicts observed in most companies:

    1. Project Engineering wants to minimize

    capital costs as the only criteria;

    2. Maintenance Engineering wants to

    minimize repair hours as the onlycriteria;

    3. Production wants to maximize uptimehours as the only criteria;

    4. Reliability Engineering wants to avoidfailures as the only criteria;

    5. Accounting wants to maximize projectnet present value as the only criteria,

    and;

    iterative fashion.

    Step 11: Select the preferred course of

    action and plan to defend the

    decisions with graphics.

    LCC combines acquisition and sustaining

    costs. Acquisition and sustaining costs are

    found by gathering the correct inputs,

    building the input database, evaluating the

    LCC and conducting sensitivity analysis to

    identify cost drivers.

    Acquisition costs have branches for the cost

    tree shown in Figure 2 as a memory jogger.

    Sustaining costs have branches for the tree

    as shown in Figure 3 which is also a memory

    jogger.

    LCC requires facts driven by data and

    analysis of data from arithmetical analysis

    to more complicated statistical analysis.Follow guidelines for each step listed in

    Figure 1 to work-out a typical engineering

    problem (remember, a single right or

    wrong method/solution does not exist -

    many methods and routes can be used to

    find LCC). If you disagree with the cost or

    life data, substitute your hypothesis values

    determined by local operating conditions,

    local costs, and local grades of equipment.

    Consider the following LCC example.

    Step 1: Define the problem. A solo pump

    is operating without an online spare. At

    pump failure, the process shuts down andfinancial losses are incurred as each hour of

    down time results in a gross margin loss of

    US$4,000/hour of outage. Find an effective

    LCC alternative as the plant has an estimated

    10 years of remaining life and is expected to

    be sold-out during this interval.

    Step 2: Alternatives and acquisitions/

    sustaining costs. Consider three obvious

    alternatives for LCC (other alternatives

    exist for solving this problem, however, the

    list is pared for brevity):

    1. Base case - do nothing. Continue solo

    ANSI pump operations with a 100

    horsepower, 1750 RPM, 250 psi, 500

    Step 7: For key issues prepare breakeven

    charts to simplify the details intotime and money.

    Step 8: Sort the big cost items into aPareto distribution to reconsider

    further study.

    Step 9: Test alternatives for high cost

    items such as what happens ifmaintenance cost is 10% thanplanned, etc.

    Step 10: Study uncertainty/risk of errorsor/alternatives for high cost items

    as a sanity check and providefeedback to the LCC studies in

    way of the economic consequences

    to look for alternative solutions.

    Step 3: Develop the cost details by year

    considering memory joggers forcost structures.

    Step 4: Select the appropriate costmodel, simple discrete, simple

    with some variability for repairsand replacements, complex withrandom variations, etc. required

    by project complexity.

    Step 5: Acquire the cost details.

    Step 6: Assemble the yearly cost profiles.

    A Life Cycle Cost Summary

    FINAL PART

    By: Jacob Joby Varghese

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    Of course the detection/switching device is

    very important for calculating overall systemreliability and for this case the reliability isassumed to be 100%. Also for simplicity,

    the reliability of the system is calculatedas if the redundant pumps are operatingin parallel. Again, cost details are listed in

    (Barringer 1996).

    Alternative 3: Replace Solo ANSI pump

    With Solo API Pump: Use the followingdetails from plant experience - again, thecost details are listed in (Barringer 1996).

    Step 6: Make cost profiles for each year ofstudy. This step will take into account the

    annualized charges plus the lumped chargesat the front and rear end of the project as

    shown in Table 1. Based on these alternativesin Table 1, adding the ANSI pump in parallellooks more attractive based on the NPV

    at the 12% discount rate using straight

    line depreciation and planning for a 38%tax rate. No revenue stream is included in

    these calculations so the case with the leastnegative NPV will be the most attractivecase. Remember each company will have its

    favorite discount rate, depreciation scheduleand method for making capital decisions.That means local conditions may prevail

    in making decisions.

    Step 7: Make break-even charts for

    alternatives. Breakeven charts are usefultools for showing effects of f ixed and variable

    costs. Results for the three alternatives areshown in Figure 4 for a quick grasp of howthe breakeven points compare to the base

    case. In Figure 4, net present values are

    gpm, 70% hydraulic efficiency, pumping

    fluid with a specific gravity of 1.

    2. Add a new, second ANSI pump in parallel

    (literally in redundant standby) whichcan be started immediately withoutthe loss of production upon failure of

    the running pump. Alternate runningof the parallel unit every other week toavoid typical failures incurred by non-

    operating equipment. The capital costsfor the second pump is $8,000 plus$3,000 for check/isolation valves, plus

    $2,500 for installation.

    3. Remove the existing solo ANSI pump andreplace it with a new solo API pump withthe same performance as for the ANSI

    model. The API pump cost $18,000 plus$3,500 for installation and the installationwill incur a four hour loss of production

    for connecting the new pump.

    Step 3: Prepare cost breakdown structure/

    tree. Refer to Figures 2 and 3 for memoryjoggers of the cost buckets to consider forthree cases.

    Alternative 1: In the do nothing case, thecost breakdown structure will incur cost in

    these categories: 1) For the solo pump, theacquisition costs are sunk and acquisitioncosts need not be considered, 2) Sustaining

    costs must be accumulated for labor,materials and overhead, replacement/

    renewal costs + transportation, energycosts + facilities costs, support + supplymaintenance costs, operations costs,

    ongoing training costs, and for the end of

    life conditions disposal permits + wrecking/

    disposal + remediation + asset write-off/recovery costs + miscellaneous green/clean costs will be incurred. This case is

    Accountings default condition and the caseengineering usually wants to ignore.

    Alternative 2: For the addition of adual ANSI pump, the cost breakdownstructure will incur acquisition costs

    for program management, engineeringdesign, engineering data, facilities andconstruction costs. All of the sustaining

    costs for the solo case will be incurred plussystem/equipment modification costs andengineering documentation costs.

    Alternative 3: For the replacement of the

    ANSI solo pump with an API solo pumpwe will incur both acquisition and sustainingcosts which will be different (but similar) to

    the dual ANSI case.

    Step 4: Choose analytical cost model. The

    model used for this case is explained in anengineering spreadsheet. The spreadsheetmerges cost details and failure details to

    prepare the NPV calculations. Failure costsare prorated into each year since the specifictime for failure, because of chance events,

    is not known. The same spreadsheet willbe used with more details when statisticaluncertainty is added in a section which

    follows. LCC spreadsheets are available onthe Internet (Barringer 2002).

    Step 5: Gather cost estimates and costmodels. This is the complicated section where

    all the details are assembled. Of course the

    more thorough the collection process, the

    better the LCC model. For this summary,the details have been shortened with justenough information described to show the

    trends. Use of MTBFs and expected failuresare based on the exponential distributionwhich is an acceptable first-cut for costs, but

    this technique is not an accurate predictor offailures for wear-out phenomena expectedfor many of these components. An improved

    accuracy method uses Weibull distributionsfor failures (Abernethy 2000). Assumeall the equipment follows the exponential

    distribution for reliability with constantfailure rates. Note the reciprocal of failurerate is the mean time to failure. Since failure

    rates are constant, use one year time bucketsto collect the cost of failures per year as

    the literal failure date is unknown. Use thefollowing assumptions based on an accountingprinciple that costs will follow activity - in this

    case it will follow failure activity.

    Alternative 1: Do nothing case - the

    datum: Use the following details fromplant experience. See (Barringer 1996) fordetailed cost at http://www.barringer1.

    com/Papers.htm: select paper #7. Costdetails are not provided here because ofspace limitations.

    Alternative 2: Add redundant ANSIpump: Use the following details from plant

    experience. This case results in pumpsinstalled in parallel but operated as a

    standby redundant system as the redundantcomponents are not energized but areliterally standing by, waiting to be used when

    failure of the operating system is detected.

    Figure4:BreakevenChart

    Figure 2: Acquisition Cost Tree Figure 3: Sustaining Cost Tree

    Table 1

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    Figure 8: Pump Reliability vs Pump Curve

    data must be identified.

    LCC is simply a way-stop on the never ending

    journey for reducing costs. LCC is clearly nota destination. LCC provides the tools to

    engineer maintenance budgets, ownershipcosts, and present decision making scenariosin a financial perspective to achieve the

    lowest long term cost of ownership.

    engineers are the most important link indevising cost effective plants and naturally

    the burden of LCC falls on their shoulders.But design engineers cannot perform aneffective analysis unless they have reasonable

    failure data from operations. Thus theneed for plant and industry databases offailure characteristics. Remember, to obtain

    good failure data, both failure and success

    shown on the Y-axis to combine cost of

    money with time and show how the effectsof expenditures and cost reductionsplay together. Of course the issue is to

    choose alternatives which payback quicklyand payback big returns with favorableNPVs which for this case favour the dual

    ANSI pumps.

    Step 8: Pareto charts of vital few cost

    contributors. The purpose of Pareto charts

    is to identify the vital few cost contributors

    so the details can be itemized forsensitivity analysis and ignore the trivial

    many issues. Pareto rules say that 10 to

    20% of the elements of a cost analysis will

    identify 60% to 80% of the total cost

    these high cost items are the vital few

    items of concern and need to be carefully

    considered. The cost elements for the

    also ANSI pump are shown in Figure 5

    with the high cost of lost gross margins

    more than twice the cost of the next item.

    Compare the absolute magnitude of the

    costs with the cost elements for Figures

    5, 6 and 7. When redundant ANSI Pumps

    are installed, the Pareto chart looks

    substantially different as shown in Figure 6

    where electrical power becomes the most

    significant cost item.

    Step 9: Prepare sensitivity analysis of high

    costs and reasons for high cost. Sensitivityanalysis allows study of key parameters onLCC. In Table 1 the analysis begins with

    mean time between failures which drives

    the failure rate. Since all of the componentsare in series, the failure rates for the

    exponential distribution can be added toobtain an overall failure rate for the system.Figure 5 shows the key for controlling cost

    is to avoid the downtime which results inlost gross margin caused by unreliability. Ifan inferior operating philosophy that all

    pumps cavitate then reliability withinthe plant will be low as equipment willbe killed before it reaches its inherent life

    span. Figure 8 (Barringer 2003) illustratesthe sensitivity of pump reliability to pump

    curves and other well-known problems. Theshape of the reliability curve is dependentupon many pump features and operating

    conditions.

    Step 10: Study risks of high cost itemsand occurrences. Failure data is available

    from many sources (Bloch 1994) or (Bloch

    1995) to test if the assumptions made inthe analysis are valid or if unusual risks have

    been taken with numbers used in the study.Consider the following failure rate valuesin Table 2 as failure rate or the reciprocal

    MTBF which shows the failure data used forthe analysis is within the expected range.

    Step 11: Select preferred course of actionusing LCC.The selection of a parallel/redundant strategy using ANSI pumps is the

    most attractive alternative out of the threeproposed because it avoids process failure

    and thus reduces the high cost of un reliability.Buy equipment which is electrical powerefficient and correctly sized with high

    hydraulic efficiency to make substantial

    reductions in electrical power consumptionwhich is usually a hidden cost item but clearly

    identified by LCC as a vital element.

    Summary

    Life-cycle costs include cradle to gravecosts converted to NPV economicmodels. When failure costs are included,

    the quantity of maintenance manpowerrequired can be engineered which avoidsthe use of antique rules of thumb about how

    maintenance budgets are established. LCCis a method to correctly consider long-termbusiness decisions which have advantages

    for profitability. LCC is not easy, but it iseffective for building a sound business case

    for action.

    LCC techniques provide methods to

    consider trade-off ideas with visualization

    techniques as described above which arehelpful for engineers. Likewise LCC analysisprovides NPV techniques of importance

    for financial organisations, and LCC detailsgive both groups common ground for

    communication to aid in insuring soundbusiness decisions and actions. LCC is thelaser guided missile attack on important

    business problems for projects and processes.Of course it requires greater sophisticationthan attacking problems with proverbial

    hammers, tongs, and brute force.Good alternatives for LCC require creative

    ideas. This is the role of the engineer tosuggest and recommend cost effective

    alternatives. Much lower LCC are obtainedwhen creative efforts are employed in thedesign area. Making changes downstream

    in the operating plants has smaller chancesfor improvements because its employedtoo late in the improvement cycle. Design

    About the Author:

    Jacob Joby Varghese is currently working with Group Internal

    Audit, Dubai World as Senior Technical Auditor. He is a mixed-

    use Development and Commercial Specialist with over 15 years

    of experience in Business feasibility, Master planning, Program

    Management, Project Management, Planning and Execution of

    Civil Works, Site Management and Planning. Jacob is a Civil

    Engineer and a Certified Cos t Engineer (CCE). Currently he is

    pursuing his MBA for Real Estate and Construction Management

    from the College of Estate Management, University of Reading,

    London and CIA.

    Figure 5: Pareto Cost Chart For Solo ANSI Pump

    Figure 6: Pareto Cost Chart For Parallel / Redundant Pumps

    Figure 7: Pareto Cost Chart For Solo API Pump

    Table 2: Failure Data

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    2008 Deloitte & Touche (M.E.). All rights reserved.

    Deloitte refers to one or more of Deloitte Touche Tohmatsu, a Swiss Verein, and i ts networkof member firms, each of which is a legally separate and independent entity. Please see

    www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche

    Tohmatsu and its member firms.

    In a globalized world, competition is everything. At Deloitte, we makeit our business to study and understand the competitive environment.With 1,700 people in over 25 locations across the Middle East, andaccess to the deep intellectual capital of 165,000 people worldwide,Deloitte is your local resource to connect you to a global network ofexpertise and innovation.

    Working in partnership with you, our people design solutions thatbring tangible returns and sustainable growth for your business. Fromauditing to tax, and consulting to financial advisory services, ourmember firms provide a broader range of multidisciplinary servicesthan any of our competitors. For world-class thinking with an edge,you know where to come.

    Visit us at www.deloitte.com

    Eighty Yearsin the Middle East

    With the changingglobal sceneStay in the front row

    Emaar Business Park

    Sheikh Zayed Road

    Building 1, 4th Floor, Suite 4

    PO Box 282056 Dubai, UAE

    Tel: +971 (0)4 369 8999

    Fax: +971 (0)4 369 8998

    role of Audit in altering, fixing, monitoring

    and bringing transparency about controlsand risks in organisations etc.

    Involvement is sought from the entire UAEand not just from select few Emirates. It is

    also proposed to seek participation from theregional chapters in this pioneering event.We would also welcome suggestions from

    the IIA headquarters that will add value tothe UAE Audit Week.

    The date is set, the objectives are clear.Equally clear is the fact that it is a labourthat will assume impressive shape only with

    the help of volunteers. Working together,overcoming challenges as one cohesive unitis bound to make the UAE Audit Week a

    period of learning and sharing.

    maximum reach for the campaign and to

    ensure all required logistics are in place.Volunteers can add muscle to the event atmultiple levels. This could involve preparing

    the marketing material, helping with thepublicity, visiting interested outfits, meeting

    potential sponsors, presenting emergingaudit initiatives, in short any tiny step thatwill propel the week long mammoth event

    forward.

    As part of the UAE Audit Week severalevents are on the anvil. These includeconducting campaigns at major universitiesand colleges in the UAE that will bring about

    an ameliorated awareness about the auditprofession; signing MOUs with prominentorganisations to mark the event and also

    awareness sessions on Risk and its impact,

    UAE-IAA proposes to hold the UAE Audit

    Week from 11-18 February 2011, with theobjective of raising awareness about Auditamongst large business entities, both in the

    public and private sectors.

    Since an event of this size and scale will

    require a large number of volunteers andcoordinated effort from the audit fraternity,through this forum I request audit

    professionals to come forward to assumeroles and responsibilities that will make the

    exercise comprehensively beneficial to eachone of us. Please permit me to elaboratefurther

    A good starting point to flag off preparationswould be to identify key business sectors for

    the campaign. Some of the broadly identifiedsectors are: education, aviation, financial, oil& gas, transport, real estate, construction,

    communication, hospitality, retail and healthsectors, external auditors & consulting firms,regulatory bodies, professional bodies, the

    World Gold Council and volunteers fromthe Conferences and Exhibitions sector.

    Once done, we need to identify the ChiefAudit Executives (CAE) or other key

    contacts to support this initiative. This willbe followed by a brain storming session with

    the CAEs and other volunteers to discussand deliberate upon how to make the eventmore meaningful. A corollary to this wouldbe defining roles, allocating responsibilities

    and firming up deadlines that will mark therolling out of the campaign. Amidst suchseamless voluntary work, a core working

    group will evolve that will run and monitorthe campaign with a keen eye on the agreedmilestones.

    With key decisions made on the sectorsto be covered, with leaders identified for

    each sector and a working group formedfor each sector, it would be time to roll

    out the marketing material, debate onpossible communication channels to ensure

    UAE Audit Week

    By: Raza Abdulla

    About the Author:

    Raza Abdulla has been working with the Emirates Group Internal

    Audit for 28 years as Vice President - Internal Audit. He has been

    the past chairman for the IAAIA, current EXCOM member, and in

    his professional capacity as the founder member and past President

    of the IIA- UAE Chapter, contributes to the ongoing research and

    development of the internal auditing profession in the region.

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    18 October 2010 19 October 2010

    reflects improved investor sentiment. Weare optimistic that this will increase the

    demand for internal auditors.

    Ultimately the key issue within the internal

    audit market has not changed. Internalauditing remains underdeveloped byinternational standards and there will

    eventually be immense pressure to improvecorporate governance as the regionintegrates with the global economy.

    It is likely to be only a matter of time before

    this issue is comprehensively addressed andit is certainly easier to make the type ofinvestment necessary when economies, as

    now, are growing. We will be surprised anddisappointed if the development of internalauditing does not return in the near future

    to the pattern that was established prior tothe financial crisis.

    For further insight on the GCC internal auditrecruitment market please view the BarclaySimpson Interim Middle East Market Report

    2010 at http://www.barclaysimpson.ae/middle-east-interim-market-report-2010.

    this has remained good with a local pool o finternal auditors supplemented with those

    seeking to move into the region. Accordingto a recent survey by HSBC, the GCC isstill the most popular region in the world

    for expatriate workers. They are attractedby both the financial rewards and potentialcareer development prospects.

    Latest economic forecasts, given stableoil prices, are for economic growth in the

    GCC to exceed 5% in 2011. This is stillbelow pre-crisis levels. Without doubt a

    lack of transparency and Western levelsof governance are hindering investmentand decision making. However, as the

    fallout from such troubled groups as DubaiWorld is resolved, confidence is emerging.The recent return of Dubai to the credit

    markets is further boosting confidence and

    heavily in the recruitment of corporategovernance staff. Substantial investment is

    being made right across internal audit, risk,compliance, legal and information securityfunctions.

    Similarly within the GCC, at the start of2010, there was an upsurge in the number

    of vacancies for Heads of Audit and othersenior internal audit management positions.The common remit was either to establish

    an internal audit function or to develop astronger function than already existed. We

    perceived this as a reaction to the weak riskmanagement and systems of control thatthe credit crisis and subsequent recession

    had exposed. Whilst many of these roleswere in banking, it included other sectorssuch as real estate, media, industrial and

    state owned groups.

    We understood this to imply that a broadly

    based commitment to progressive internalauditing was underway. We are thereforesurprised to report that this initial surge

    of recruitment activity petered out andfew of the vacancies for senior roles weresuccessfully recruited. Decision makers have

    seemingly become risk averse and initialintentions to reform have been outweighed

    by uncertainty and cost containmentmeasures.

    The exceptions are Qatar and Abu Dhabi,reflecting the relative strength of theireconomies compared to the rest of the

    GCC. Even here, recruitment has been ona replacement basis rather than providingany sign that internal audit departments are

    being expanded. The Big 4 and internal auditconsultancy firms have benefited from thisand have gained audit and risk assurance

    assignments at the expense of the expansionof in-house internal audit departments. Notsurprisingly there has been demand from

    the consultancies for experienced internalauditors.

    In terms of the availability of candidates,

    a balance of employers that are intending

    to recruit.

    However, for all the supposedly sophisticated

    regulatory regimes and all the sums invested

    in corporate governance and internal

    auditing, the credit crisis still happened. This

    has to be seen as a failure. Governments and

    regulators around the world have responded

    to this failure and there have been any number

    of initiatives. Basel III, the overhaul of bank

    capital and liquidity standards, is perhaps

    the most high profile and far reaching of

    the co-ordinated responses. Incrementally,

    regulators are looking to make the financial

    system less risky.

    It is equally clear, perhaps as a result of

    regulatory pressure, that since the start of

    2010 the financial sector in other regions

    of the world have responded by investing

    they most often have the implicit support

    of highly solvent sovereign governments,

    markets are better able to cope with losses

    rather than uncertainty. In this respect,

    the lack of adequately developed systems

    of corporate governance and a legal

    infrastructure is not helping the region.

    Recruitment is a form of investment.

    Companies invest and recruit when they feel

    confident. Given that effective corporate

    governance would improve confidence, it

    is perhaps easy to make a case for building

    on the investment in governance that was

    apparent before the financial crisis. The

    sovereign states that make up the GCC

    have the opportunity to do so. Economic

    growth is forecast to accelerate further in

    2011 and survey evidence is emerging that

    suggests general recruitment patterns are

    in the process of improving. There is now

    The background to the financial crisis was

    in our view reasonably easy to explain. It

    was caused by cheap money and too much

    debt. The consequence was increased asset

    prices which supported more debt, the

    real risks of which were hidden by financial

    complexity and, in the case of the GCC,

    opaque ownership structures.

    If anyone thought the GCC might be

    immune when the financial crisis struck,

    Dubais overheated property market

    demonstrated it was not. However, unlike

    Europe, where private debt default has

    been replaced by the threat of sovereign

    debt default, there is little such concern

    within the GCC. It is therefore surprising,

    on the back of both expansionary fiscal

    policies and anticipated economic growth

    of 4% in 2010, how lacklustre the recovery

    feels. Until recently it was clear that outside

    of the public sector, unlike other regions of

    the world, the recovery had yet to reachthe corporate governance recruitment

    market.

    Perhaps the relative transparency of

    Western economies is the difference.

    Although the credit related losses in Europe

    and the United States were greater, they

    were also more readily identified and

    quantified. Identifying and reporting losses

    provide certainty and allows informed

    investment decisions to be made. Within

    the GCC, uncertainty comes from lower

    levels of transparency and questions about

    the governance of state owned entities and

    family owned companies which form the

    major part of the regions economy. Whilst

    Barclay Simpson Internal Audit

    Recruitment Review

    By: Tim Sandwell

    About the Author:

    Tim Sandwell is a Director of Barclay Simpson and leads their

    Middle East operation. Barclay Simpson is a specialist corporate

    governance recruitment consultancy that covers internal audit,

    compliance, risk management, IT security and legal professionals.

    They have offices in Dubai, London and Hong Kong.

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    20 October 2010

    By: Vishal Thakkar

    About the Author:

    Vishal Thakkar is a qualified Chartered

    Accountant and Certified Internal

    Auditor. He is currently working with

    Group Internal Audit department of

    Petrofac and can be contacted at

    [email protected]

    Knowledge UpdateNew on the Horizon: Leases for

    Real Estate companiesIn August 2010 the International Accounting Standards Board and

    the US Financial Accounting Standards Board published a joint

    exposure draft on leases, which will have significant implications

    on lease accounting in the real estate sector if implemented in its

    current form. A significant overhaul in lease accounting standards

    has been widely anticipated for some time now. In fact it is over 10

    years since the core proposals in this exposure draft (ED or Leases

    ED) were first made.

    As expected, the proposed standard, if adopted in its current form,

    will make significant changes to the current approach to accounting

    for leases. In summary, it removes the differences between

    operating and finance leases and brings all lease obligations onto

    the lessees statement of financial position as a financial liability. For

    real estate occupiers this is significant. In the past, the majority of

    property leases were classified as operating leases and so property

    rentals were treated as an operating expense in the lessees financial

    statements. Under these proposals lessees would be obliged to

    bring the net present value of their future lease obligations onto

    the statement of financial position.

    http://www.kpmg.com/Global/en/IssuesAndInsights/

    Art i c lesPub l i c a t ions/Pages/NOTH-Leases - for -Rea l -

    EstateCompanies.aspx

    Arab Media Outlook: Collaborating

    for GrowthThis groundbreaking report, released by the Dubai Press Club in

    conjunction with PricewaterhouseCoopers, reviews the current

    state of Arab media across twelve Arabic-speaking countries.

    Supported by Dubai Media City, Dubai Studio City and InternationalMedia Production Zone, the Arab Outlook focuses on the impact

    of the global media trends on the Arab Media and predicts the

    course of events for many aspects of the industry over the next

    five years.

    Developments in digital media and the emergence of broadband

    access and TV delivered directly to mobile devices present exciting

    growth opportunities for media companies across the Arabic-

    speaking world. Yet in order to benefit from these opportunities,

    certain factors must be addressed: the relatively limited availability

    of affordable broadband access across much of the region; and

    the lack of reliable audience and readership figures: Conclusions

    outlined in this report enable us to take an accurate view of the

    Arab media industry both in quantitative and qualitative terms.

    http://www.pwc.com/m1/en/publications/Arab_media_

    outlook.jhtml

    Guide to Using International

    Standards on Auditing in the

    Audits of Small and Medium-Sized

    EntitiesThe second edition of this Guide was commissioned by the

    IFAC Small and Medium Practices (SMP) Committee to assist

    practitioners on the audit of small and medium-sized entities

    (SMEs), and to promote consistent application of the International

    Standards on Auditing (ISAs). While developed by the Canadian

    Institute of Chartered Accountants (the CICA), the Guide is the

    full responsibility of the IFAC SMP Committee. The International

    Auditing and Assurance Standards Board (IAASB) staff and a global

    advisory panel, with members drawn from a broad cross-section

    of IFAC member bodies, have assisted in reviewing the Guide. The

    Guide provides non-authoritative guidance on applying ISAs. It is

    not to be used as a substitute for reading the ISAs, but rather

    as a supplement intended to help practitioners understand and

    consistently implement these standards on SME audits. The Guide

    does not address all aspects of ISAs and should not be used for

    the purposes of determining or demonstrating compliance with

    the ISAs.

    The Guide is intended to explain and illustrate so as to develop a

    deeper understanding of an audit conducted in compliance with

    ISAs. It offers a practical how-to audit approach that practitioners

    may use when undertaking a risk-based audit of an SME. Ultimately

    it should help practitioners conduct high-quality, cost-effective SME

    audits, and in so doing, help them better serve the public interest. It

    is anticipated that the Guide will be used by member bodies, audit

    firms and others, as a basis for educating and training professional

    accountants and students. IFAC member bodies and firms may use

    the Guide, either as it is or tailored to suit their own needs and jurisdiction. It provides a basis from which member bodies and

    others can develop derivative products such as training materials,

    audit software, checklists and forms.

    http://web.ifac.org/media/publications/5/guide-to-using-

    internationa-1/guide-to-using-internationa-1.pdf

    The new IIA International Standards or the Proessional Practice o Internal Auditing (Standards) took eect in January,

    2009. These Standards require assessments o IT governance, use o data analysis techniques, assessments o raud risk

    management and creation o records retention policy. Do you know how the Standards aect your organization? Are you

    using them as an opportunity to create value? At Protiviti, we recently held several online seminars or more than 2,000

    internal audit leaders to help them understand the revisions. We are helping our clients use the Standards to make their

    internal audit unctions more eective and efcient. Could you be doing the same? Ask how atprotiviti.com today or

    contact Adnan Zaidi, Managing Director on + 971 50 319 6564 or email [email protected].

    Ask how Protiviti is helping clients use thenew IIA standards to create organizational value.

    2010 Protiviti Inc. An Equal Opportunity Employer. Protiviti is not licensed or registered as a public accounting frm and does not issue opinions on fnancial statementsor oer attestation services. PRO-1109

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    UAE Training Calendarfor November / December 2010 & January 2011

    TRAINING

    Continuous Auditing Methodology

    Top 5 Mistakes Audit Departments Make

    Communication - The Cornerstone of Audit

    Building Performance Excellence

    How to Plan Workshop

    Audit Challenges Routable

    Relationship Development

    Cyber Forensic- Forensic Auditing

    Hunt for Fraud:Prevention and

    Detection Techniques

    Information Risks Management

    Implementing Control Self Assessment

    Successful Application & design

    Demonstration of a Continuous Control

    Monitoring using ACL

    Hands on Case Study using Hands on Desk Top

    Introduction to Construction Audit

    Construction Audit Advanced Technique

    FRAUD AUDITING/ FORENSICS

    Investigative Interviewing- Corp. Internal

    Investigation

    CIA Review Course Paper 1

    CIA Review Course Paper 2

    CIA Review Course Paper 4

    CIA Review Course Paper 3

    ALL PAPERS

    DATE

    Nov. 7-8

    Nov. 9-11

    Nov. 21 - 22

    Nov. 23- 25

    End of

    November

    or beginning

    December

    Dec. 6 7

    Dec. 8 9

    Dec. 12 - 13

    Jan 2011

    PROPOSED FACILITATOR

    Robert Mainardi

    Albert Marcela, Jr.

    Gretel de Paepe

    Denise Cicchella

    Larry Rosipajla

    Phoenix Financial