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Beyond Removing Impediments: Scrum Master as Team Coach
Image by Pictofigo
� Agile Coach and Consultant
� Certified Professional Co-Active Coach
� Help people discover and develop their agile
instincts
� DFW Scrum user group leader and Dallas
Agile Leadership Network member
� Glasses wearer
Allison Pollard
Today’s presentation
� What does “Scrum Master as Team Coach” mean?
� What is a high performing team?
� What tools can you use to coach a team to become high performing?
Images by Pictofigo
The Scrum Master role
� VERY different from being a Project Manager
� Responsible for ensuring Scrum is understood and followed
� Servant leader
The Scrum Master acts as the team’s coach! Images by Pictofigo
Building a high performing team
� Self-organizing
� Cross-functional
� Accountable as a team
� Striving for AWESOME
The Scrum Master reinforces the “team” mentality Images by Pictofigo
focus
The High Performance Tree
commitment respect
Committed to team success
Self-organizing
Owns its decisions & commitments
Trust motivates them
Constructive disagreement
Believe they can solve any problemConsensus-driven
Empowered
Team that can
do anything
Room for team & individual growth
Get astonishing results
Get the right business value
Get business value
faster
Activity:
� Think about your current team
� Draw more roots to the values that are present in your team
� Color in the fruits for the benefits that are present in your team
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� Project kick-offs
� Review the values, characteristics
and benefits
� Define working agreements
� Retrospectives
� Have the team evaluate the
strength of the values, benefits in
the team
How to use the tree with your team
Images by Pictofigo
Coaching skill: asking questions
� Not about eliciting more information for the Scrum Master
� Provoke the team to think, feel, or react differently about
the issue at hand
The Scrum Master’s job is to stay curious Images by Pictofigo
What makes a question Powerful?
� Open-ended
� Move the team forward to what it desires rather than ask for justification
� Not leading to a particular answer
� Reflect active listening
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Activity:
� Form pairs and decide who will be the Coach first and who will be the
Client
� The Client will talk about his/her team
� The Coach can only ask powerful questions
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What did you learn?
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Scrum Master as Team Coach
1. Use metaphors to describe abstract concepts and feelings
2. Use powerful questions to invite discovery, clarity, and action
Practice these tools with your team to coach them to high performance
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Resources
� Coaching Agile Teams by Lyssa Adkins
� Images from Pictofigo, www.pictofigo.com
