Bev WebsterMobile: 07719 189937 Email: bev-webster@hotmail.com Location: Gloucester

PERSONAL SUMMARY

ISEB Qualified Practitioner in Software Testing experienced in leading teams. A highly motivated, organised professional who communicates confidently and effectively at all levels, used to working with offshore and onshore teams, and 3rd parties. Proven track record in testing, analysis and programming; takes pragmatic approach to ensure delivery within timescales. Capable of taking on new concepts, ideas and practices, enthusiastic about learning and always prepared to use initiative to deliver to the highest standards.

KEY SKILLS

Effective Team Leader: experienced in leading test teams of up to 20 resources based onshore and offshore to deliver high quality testing to timescales

Good Organiser: takes responsibility and has a “can do” attitude, experienced in organising and chairing meetings and delivering presentations

Successful Quality Assurance Provider: ensures that all 3rd party produced deliverables comply with company standards, providing detailed feedback which can be used to benchmark capabilities and identify training requirements

Accomplished Communicator: effectively communicates both verbally and written at all levels including onshore/offshore 3rd party vendors, ensuring the content and language is adapted to meet the needs of the audience

Experienced in Analysis and Investigation: logically minded with an eye for detail and ability to understand business processes and their relationship to IT applications

Established Problem Solver: systematic and pragmatic approach to problem solving, tenaciously follows through to resolution

CAREER SUMMARY

Halfords January 2014 – PresentJoined Halfords as Test Lead on the Parts Database project, then led test team on Fleetcard and eBay projects, and also delivered quality assurance of Purchase To Pay (P2P), Space Planning, Cycle Finance and Contactless Cards solutions. Contract Lead Tester

Managed testing team through delivery of Parts Database Point of Sale (POS) and Web solution, which significantly extended range of car parts available in store and online in partnership with industry leading supplier EuroCarParts.

Involved in test execution during Parts Database project, including Point of Sale applications, order processing and invoicing through SAP

Responsible for leading test team delivering testing of new POS Fleetcard functionality including test execution for invoicing and financial reconciliation in SAP

Delivered quality assurance of Cycle Finance solution involving 3rd Party quote and application processes, financial reconciliation and invoicing through SAP

Led test team on Halfords eBay automated solution for Home/Work Delivery and Click&Collect customer orders, including providing test execution for the Product Information Management (PIM) import and export feeds enabling automated managment of product details to eBay

Solely responsible for delivery of testing for the Cycle to Work solution involving introduction of till based processes to provide swift, efficient redemption of Letters of Confirmation at point of sale.

Lead Tester on Space Planning project involving upgrade of Spaceman (micro planning tool) and migration to new SmartSpace (macro planning tool) with full integration to SAP. Responsible for defining scope of E2E testing, co-ordinating UAT and interfacing to 3rd parties Nielsen and RGIS

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Solely responsible for delivering testing for the Trade Card online solution involving interaction between Halfords.com, EPOS and SAP

Delivered testing of 3rd party logistics replacement involving SAP process changes Delivered testing of Contactless Card solution on POS working with 3rd party FIS Singlulary responsible for testing Real Time Reservations and Vendor Stock changes to SAP

involving web click&collect and home/delivery orders Responsible for delivering testing on P2P (Purchase to Pay) SAP implementation of LT

Override, Final Goods Receipt Confirmation and Origin Acceptance, working with 3rd party Yusen Logistics

Produced Test Estimates, Test Plans, Daily/Weekly Test Reports, Detailed Test Plans and Test Closure Reports

Nationwide Building Society July 2012 – December 2013Joined NBS as Test Lead on the Risk Engine project, part of the Strategic Risk Infrastructure (SRI) programme, a multi million pound initiative to deliver a new credit risk decisioning capability involving full multi bureau functionality. Engaged mid project to bring testing back on track and successfully delivered within required timelines.Contract Lead Tester

Managed test team through two major releases of multi component Risk Engine including 3rd

party products, DecisionMetrics Decision Bureau, FICO Blaze Advisor and FICO Case Manager

Delivered testing of Risk Engine including SQL Server database, ETL processes and web services using test harnesses and stubbed data, proving that functionality and interface capability complied with requirements, enabling eventual connectivity to personal loans and specialist lending point of sales (POS) systems

Ensured testing was delivered to timescales, adopted flexible/agile approach where needed to enable this, consequently significant implementations deployed on time with no major issues post Go-Live

Managed Risk Engine defects using HP Quality Center(later moved to HP (ALM) Application Lifecycle Management), organising communication of defects and associated evidence to DecisionMetrics and FICO via SFTP

Co-ordinated code releases for Risk Engine providing appropriate release documentation combining internal and 3rd party code deployments

Worked on development of semi-automated reporting process using QC extracted data and MS Excel Macros

Deputised for Test Manager where appropriate, working closely with Retail Credit Risk team Produced Test Estimates, Test Plans, Daily/Weekly Test Reports, Detailed Test Plans and

Test Closure Reports Organised and managed Risk Engine knowledge transfer to new IBM Testing Services

partners

FriendsLife December 2010 – July 2012Joined FriendsLife at point that AXA Sunlife and Friends Provident including BUPA Health Assurance (BHA) were completing the logical separation of their computer systems and databases from the heritage companies to form the new FriendsLife environment. Primarily engaged to lead test team on rebranding of FriendsLife internet applications and mailing products, also led testing for eCommerce Infrastructure Separation and various regulatory projects.

Contract Lead Tester

Worked on Strategic Partnership based projects involving Agency Hierarchy, Insurance Quote and Application, and Event Management (web services based) systems

Led test team for Rebranding of FriendsLife internet applications and mailing products Led test team for eCommerce Infrastructure Separation of environments, applications,

databases and servers, involving web and application servers; FileNet, Capscan and NAS hosted applications and batch interfaces

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Led test team on Finance Act 2010 and HMRC eFiling (both regulatory) projects Managed test resourcing, deputising for Test Manager in resource planning meetings Defect Manager for the Protection, Non-Protection and eCommerce teams working on the

Rebranding of AXA Sunlife and Friends Provident to FriendsLife Involved in development of semi-automated defect and progress reporting process using QC

extracted Produced user guide for semi-automated defect and progress reporting process Produced Test Estimates, Test Plans, Test Strategy, Test Approach and Test Closure Reports Supported testing of Connells migration on to the strategic BHA Individual Protection e-

Commerce platform, including producing test plans and scripts, installation of DLL on to test PCs and test execution of the newly integrated POS systems involving Mercury, The Key and Mortgage Brain applications

LLOYDS BANKING GROUP 1990 – 2010Joined Cheltenham & Gloucester Building Society in 1990 as Programmer, promoted to Analyst Programmer roles and opted to join newly formed Testing Services in 2004. Experienced number of transitions including take over of C&G and of HBOS by LloydsTSB resulting in formation of Lloyds Banking Group (LBG)

Lead Tester 2004 – 2010 Established and governed Quality Assurance (QA) teams on Human Resources (HR), Finance

and Procurement platforms, involving 3rd party onshore and offshore colleagues Managed test team through extensive test schedule delivery within challenging timescales

for Savings Migration, DDO (Direct Debit Originator), HR Integration and e-Procurement Integration projects

Responsible for providing governance, guidance and quality assurance of deliverables e.g. Master Test Plans, Test Scripts, Test Closure Reports

Produced Master/Functional/System Test Plans, Test Schedules, Test Progress and Test Closure Reports

Managed teams comprised of up to 20 Test Resources across UK and Indian sites; including LBG colleagues, UK contractors, on-shore and off-shore 3rd party resources

Supervised team members in problem solving, providing expert guidance with regard to business, system and procedural knowledge

Line management of permanent LBG Quality Assurance resources, ensuring those on performance improvement plans successful moved to fully met ratings

Headed up Lloyds Banking Group QA communications team, responsible for arranging broadcast meetings across multiple sites, coordinating communications representatives and producing monthly QA newsletter

Participated in the Gloucestershire Enterprise Business Partner Initiative with local secondary schools, involving marketing exercises, mock interviews for Year 11 students and a team building challenge day

Other roles within LBGAnalyst Programmer (Senior Grade) 1998 – 2004Analyst Programmer 1991 – 1998Programmer 1990 – 1991

MOTHERCARE HEAD OFFICE, Watford, Herts 1988 – 1990Computer Programmer

DACORUM BOROUGH COUNCIL, Hemel Hempstead, Herts 1983 – 1988Trainee/Computer Programmer

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PERSONAL INFORMATIONNationality: BritishDriving Licence: Full, clean UK Interests: Training towards Private Pilots License [NPPL (M)] on micro-light fixed wing aircraft

Travelling, fine-dining, reading, fitness

TRAINING & QUALIFICATIONS:

Professional Qualification ISEB Practitioner Certified in Software Testing

Technical Training Personal TrainingMS Project Foundation and Intermediate Sub Project ManagementAgile Inspection Building High Performance TeamsExploratory Testing Introduction to Performance ManagementPractical Systems AnalysisVSAM Its Structure and Use Program Design Techniques

EXPERIENCE:

APPLICATIONSSAP BTe/APTOS EPoS and Sales Audit

Neilsen Spaceman (micro planning tool)PIM (Javelins Product Information Management system)

RGIS Smartspace (macro planning tool)

SOFTWARE/TOOLSMICROSOFT - Word, Excel (working knowledge of VBA within Macros), Access, PowerPoint, Outlook, Project

MS Windows SQL Server

HP Quality Center ALM HP Service ManagerMercury Test Director IBM Rational ClearQuest MWO Tool (Master Work

Order Tool)Filezilla FTP Client JIRA

PROGRAMMING SKILLS HARDWARECOBOL Unisys MainframeVSAM IBM Mainframe MVS/390 and VM/VSEJCL MCDONNELL DOUGLAS SOVEREIGNPRO IV (CICS) Honeywell DPS7 using GCOS7CA-EARL (Easy Access Report Language)CBL Selcopy (a 4GL file and report handler)DB2/SQLFileAid

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