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Dr. Prabath Karunanayake
MBBS, MBA in HRM, PGDipPsych, PGDipOH&SDirector HR, China Harbour Engineering Company
Lead Consultant, Prabath Karunanayake Assocaites
30th June 2015
Be a
Better Communicatorat Work
PUBLIC SPEAKING SKILLS
What is it? One person addresses a group of
listeners for a specific purpose Use more formal language, louder
volume and larger gestures Elements of public speaking
Who is saying what to whom using what medium with what effects? Three styles of speeches
Impromptu speech Manuscript speech Extemporaneous speech
Tips for a Great Speech
Clarity about what you want the audience to do or know at the end of the speech
Purpose determines information to include, organization and delivery
General purpose – broad intent Four general purposes
To inform To persuade To entertain To inspire
Get to the point
Specific purpose – one-sentence statement about what you hope to accomplish in your speech
Three criteria Worded from the audience’s perspective Specific Attainable
e.g. After hearing my speech, the audience will be able to identify the general and specific purpose of a speech
Organize your content Audience more receptive if thoughts are
assembled in a logical manner Select a topic appropriate for the
audience Make an outline
Chronological Spatial Causal Comparative Problem-solution Topical
Develop a strong opening Draft the body with examples and
support material Develop a memorable conclusion Show direction of flow Pay attention to transitions Indicate the end
Choose the right words Short words, short sentences, short
paragraphs Use concrete, specific words Use vivid words Incorporate rhetorical devices Use words economically
a large number of many Watch for jargon
Conceptualize imagine Use correct grammar
Vivid wordsReplace … with …
Descriptive words This proposal will result in more money for our school
This proposal will boost the school’s income by Rs. 200,000, enough to buy new textbooks and classroom supplies for next year
Verbs with energy Speak Bellow, shout, whisper, scream
Move Shake, roll, wiggle
Walk Hobble, creep, trudge
Active voice Akash was elected president by the club
The club elected Akash president
Avoid is, are, was, were
Restricting automobile traffic in our parks is a way to protect the trees and wildlife
We can protect the trees and wildlife in our parks by restricting automobile traffic
There are two remaining proposals
Two proposals remain
Rhetorical devicesDescription Example
Simile Comparison that uses the words like or as
If we deny our children an education, ignorance will grow like a cancer
Metaphor Comparison that does not use like or as
Ignorance is a cancer that must be cured
Alliterations Repetition of initial sound or syllable
Unnoticed and unused
Protect and preserve
Billions of blue blistering barnacles
Triads Ideas, adjectives or points grouped in threes
We mutually pledged to each other our lives, our fortunes and our sacred honour
Vary your voice Voice is the link Qualities of a good speaking
voice – pleasant, natural, forceful, expressive, easily heard
Elements of voice Volume Pitch Rate Quality
Silence is golden Be as expressive as possible
Incorporate your body Stand straight, feet slightly apart,
weight evenly distributed Move purposefully and naturally Use gestures to support meaning
Size, weight, shape, direction Importance and urgency Comparison and contrast
Use consistent facial expressions to convey feelings or information
Maintain eye contact Make it all natural!