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Dr. Prabath Karunanayake MBBS, MBA in HRM, PGDipPsych, PGDipOH&S Director HR, China Harbour Engineering Company Lead Consultant, Prabath Karunanayake Assocaites 30 th June 2015 Be a Better Communicator at Work PUBLIC SPEAKING SKILLS

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Dr. Prabath Karunanayake

MBBS, MBA in HRM, PGDipPsych, PGDipOH&SDirector HR, China Harbour Engineering Company

Lead Consultant, Prabath Karunanayake Assocaites

30th June 2015

Be a

Better Communicatorat Work

PUBLIC SPEAKING SKILLS

PUBLIC SPEAKING SKILLS

What is it? One person addresses a group of

listeners for a specific purpose Use more formal language, louder

volume and larger gestures Elements of public speaking

Who is saying what to whom using what medium with what effects? Three styles of speeches

Impromptu speech Manuscript speech Extemporaneous speech

Why do we do it?

To inform

To

persuade

To

entertain

To inspire

Tips for a Great Speech

Clarity about what you want the audience to do or know at the end of the speech

Purpose determines information to include, organization and delivery

General purpose – broad intent Four general purposes

To inform To persuade To entertain To inspire

Get to the point

Specific purpose – one-sentence statement about what you hope to accomplish in your speech

Three criteria Worded from the audience’s perspective Specific Attainable

e.g. After hearing my speech, the audience will be able to identify the general and specific purpose of a speech

Organize your content Audience more receptive if thoughts are

assembled in a logical manner Select a topic appropriate for the

audience Make an outline

Chronological Spatial Causal Comparative Problem-solution Topical

Develop a strong opening Draft the body with examples and

support material Develop a memorable conclusion Show direction of flow Pay attention to transitions Indicate the end

Choose the right words Short words, short sentences, short

paragraphs Use concrete, specific words Use vivid words Incorporate rhetorical devices Use words economically

a large number of many Watch for jargon

Conceptualize imagine Use correct grammar

Vivid wordsReplace … with …

Descriptive words This proposal will result in more money for our school

This proposal will boost the school’s income by Rs. 200,000, enough to buy new textbooks and classroom supplies for next year

Verbs with energy Speak Bellow, shout, whisper, scream

Move Shake, roll, wiggle

Walk Hobble, creep, trudge

Active voice Akash was elected president by the club

The club elected Akash president

Avoid is, are, was, were

Restricting automobile traffic in our parks is a way to protect the trees and wildlife

We can protect the trees and wildlife in our parks by restricting automobile traffic

There are two remaining proposals

Two proposals remain

Rhetorical devicesDescription Example

Simile Comparison that uses the words like or as

If we deny our children an education, ignorance will grow like a cancer

Metaphor Comparison that does not use like or as

Ignorance is a cancer that must be cured

Alliterations Repetition of initial sound or syllable

Unnoticed and unused

Protect and preserve

Billions of blue blistering barnacles

Triads Ideas, adjectives or points grouped in threes

We mutually pledged to each other our lives, our fortunes and our sacred honour

Vary your voice Voice is the link Qualities of a good speaking

voice – pleasant, natural, forceful, expressive, easily heard

Elements of voice Volume Pitch Rate Quality

Silence is golden Be as expressive as possible

Incorporate your body Stand straight, feet slightly apart,

weight evenly distributed Move purposefully and naturally Use gestures to support meaning

Size, weight, shape, direction Importance and urgency Comparison and contrast

Use consistent facial expressions to convey feelings or information

Maintain eye contact Make it all natural!