BEth 2 Ethical Dilemma Edited

8/9/2019 BEth 2 Ethical Dilemma Edited

1/14

Ethics Dilemmas in Business

1


2/14

Defne term ethical dilemma

Identiy the types o ethical dilemma aced by

Managers in business.

Explain the ways and means how to resolve theethical dilemmas.

MKS - ETHICS 2


3/14

Dilemma is a situation in which one has to

choose between two undesirable things or

course o action

This is a situation in which to decide and o!t or

one would result in going against another

"


4/14

#n Ethical dilemma is a situation in which one

has to ma$e a choice between the two e%uall&undesirable choices each o which leads to

unacce!table or unwanted conse%uences

Ethical dilemmas are genuine dilemmas!recisel& because each side is irml& rooted in

one o our basic core 'alues (our such dilemmas are common to our

e)!erience 1*Truth 's +o&alt& 2*Indi'idual 's Communit&

"* Short term 's +ong term ,* ustice 's Merc&

,


5/14

#n Ethical dilemma. also $nown as moral

dilemma or ethical !arado). can sim!l& bedeined as situations in which indi'iduals are

re%uired to deine right and wrong conduct

Eg* Blow the whistle i the& unco'er illegal

acti'ities ta$ing !lace in their com!an&/ 0r should the& ollow orders with which the&

dont !ersonall& agree/


6/14

Ethical dilemma in'ol'es multi!le choices to be

ollowed Ethical dilemma in'ol'es uncertain conse%uences

in both the nature and e)tend resulting choices

Ethical dilemma !roduce mi)ed conse%uences inthe sense that the conse%uence o one choice

a'orable or one ma& be una'orable or another3to terminate 4 em!lo&ees to increase salar& o 54 o em!lo&ees6

7eo!le might be in'ol'ed directl& or indirectl& inEthical dilemmas

3I the su!erior tells his subordinate to submit his alse T# bill and !a& it

to him. the subordinate is indirectl& in'ol'ed in this ethical dilemma6

8


7/14

9e ha'e all e)!erienced situations in which our

!roessional res!onsibilities une)!ectedl& come in

conlict with our dee!est 'alues 9e are caught in a conlict between right and wrong and

no matter which o!tion we choose. we eel we ha'e

come u! short

Major types of Business dilemmas 0rgani:ational goals 's 7ersonal 'alues 0rgani:ational goals 's Social 'alues

0rgani:ational !ractice 's 7ersonal belies 7roit 's !roduction ; sale o ha:ardous !roducts 9or$ time 's 7ersonal business

<


8/14

Em!lo&ees at all le'els o a com!an& need to ma$e a

number o decisions

Some ethical dilemmas ma& be challenging ones

=esol'ing diicult ethical dilemmas is ne'er eas& es!eciall&when an& choice 'iolates the societal and ethical standards

we ha'e been taught

The nature and source o ethical dilemmas 'ar& romorgani:ation to organi:ation and also the

a!!roach o resol'ing them

>


9/14

1* Deine the !roblem and identi& the moral issues

2* Determine who will be aected b& &our decisions"* Collect rele'ant ino. acts and igures relating to !roblem

,* ?se right 's wrong method to isolate illegal issues

* Ma$e choice between @ustice 's merc&. truth 's lo&alt&

indi'idual 's communit& and short term 's long term8* Select a !articular a!!roach based on care. rule and end

to resol'e the dilemma

* Decide the most suitable a!!roach and ta$e action withoutdela&

5* =e'iew the decision and. i re%uired. ta$e necessar&

measures to ma$e the decision more eecti'e

5


10/14

Is it legal?

Will I be violating either civil law or company policy?

Is it balanced ?

Is it fair to all concerned in the short term as well as the long term? Does it

promote win-win relationship? How will it make me feel about myself?

Will it make me feel proud?

Would I feel good if my decision was published in the newspaper?

Would I feel good if my family knew about it?

MKS - ETHICS 1A


11/14

Philosophical approach to resolving ethical conflict or dilemma. Teleological or Conseuentialist !pproach" #ocus is given on the practical conseuences of action or

decision taken"

!nswer certain uestions like $Who will be helped by your action or decision? Who will be sufferer?

What kinds of benefits and and harms are involved and what are their relative values? What are the short

and long term implications involved in your decision? %ased on answers to these uestions one needs to

know the best combination of ma&imum benefits and minimum harms"

Deontological !pproach

Disregarding conseuences$ give your focus only on action or duty itself"

'et (ustice be done though the heavens fall"

#ollow the proactive approach to resolve your ethical dilemmas" )&amine the specific antecedents or

circumstances which ultimately led to the dilemma"Then try to remove those circumstances the dilemma

emanated from"

MKS - ETHICS 11


12/14

1* Consult code o Ethics o &our organi:ation

2* Share the dilemma with &our su!er'isor+eader

"* Discuss with other e)ecuti'es in the organi:ation

,* Discuss with &our !eers and colleagues

* #c%uaint with the related !ast ha!!ening

12


13/14

# sales !erson is guaranteed to ma$e a big sale i

he oers a $ic$bac$ to someone* I he agree to

the illegal !a&ment. he gets the sale but the ris$

o getting caught and getting into big trouble * I

he doesnt agree to the $ic$bac$. he wont get the

sale and might end u! loo$ing bad in the e&es o

the em!lo&ers and colleagues

1"


14/14

#n entre!reneur is aced with an ethical dilemma* I a new

technolog& is launched. it is reall& good or the growth othe com!an& and the clients* But ada!ting the technolog&

would mean reducing the man !ower o the com!an&* In

this case. an entre!reneur is caught in a dilemma* He has

to thin$ about the betterment o the clients and cater themwith the best o ser'ices but on the other hand. he also

has to thin$ about the em!lo&ees who ha'e contributed to

the growth o the com!an&* Here. i he chooses the

em!lo&ees and re@ects the technolog&. he is not doing

@ustice to his clients* I he !reers the clients. then he is

betra&ing the em!lo&ees who ha'e been lo&al to him or

se'eral &ears

1,

Documents

BEth 2 Ethical Dilemma Edited