Anthony Gonzales216 S. Alexander

Saginaw, MI 48602 (989) 239-5387

asgonzal@svsu.eduEDUCATION Bachelor of Arts in Criminal Justice Anticipated: May 2017 Saginaw Valley State University, University Center, MI Minor: Psychology2nd Minor: Political ScienceGPA: 3.85/4.0 President’s list: Fall 2013, Winter 2014Dean’s list: Fall 2014, Winter 2015, Fall 2015,Winter 2016

CRIMINAL JUSTICE EXPERIENCE Safe Place Monitor, July 2015- Present Underground Railroad, Saginaw, MI• Recognized for effectively communicating with clients to create a welcoming atmosphere Observe and listen to three visits and two exchanges between custodial and noncustodial parents and their

children in a single shift• Maintain safety within facility by keeping clients separate in sensitive cases Managing upwards of 8 cases and maintaining a professional/working relationship with both custodial and

non-custodial parents.

INTERNSHIP Teller Intern May 2016 – August 2016Wanigas Credit Union, Saginaw, MI• Handling upwards of $100,000 over the course of an 8 hour shift Interacting with 90 to 150 credit union members in an average day, effectively communicating credit union

updates Accuractely directing members to correct departments within credit union such as collections and loan

department Efficiently collaborating with different departments to assist members with any problems they encountered

WORK EXPERIENCE Manager August 2012- Present McDonald’s Saginaw, MI • Maintain high standards of customer service while handling 300 to 400 customers every lunch hour shift• Communicate clearly and positively with coworkers and upper management each shift to increase productivity• Handle food safety through actively checking food temperatures and checking quality of products• Delegate tasks among crew of nine to twelve people each shift to increase overall satisfaction for customers and productivityTicketing Representative August 2013- December 2013Wharton Center Ticketing Office, East Lansing, MI Communicated with customers over the phone and in person and provided relative information which led to

increase in overall customer satisfaction Sold $2,000 of tickets each shift and handled cash register with 100% accuracy Informed customers of the various packages and opportunities that were offered to increase overall sales

ON-CAMPUS INVOLVEMENTMember, Criminal Justice Honor Society- Saginaw Valley State University 2015- 2016 Attending general meetings to discuss various topics such as graduate school, professional development and

networking with professionalsVice President, Criminal Justice Society – Saginaw Valley State University 2016 - Present Organize professional speakers from police officers to FBI agents Assist with organizing events such as adopt a family and relay for life Started as a general member in 2014 and worked diligently to move up in organization, previously treasurer of

organizationCaptain: Saginaw Valley Rugby- Saginaw Valley State University 2014 - Present • Devoted 6 hours per week to athletics while carrying full course load and two jobs Captain for the 2016-2017 season

ACHEIVEMENTRecipient: Botz FellowshipRecipient: Groening Memorial ScholarshipRecipient: Michigan Competitive Scholarship