BENEFITSTOORGANISATIONS

•  IncreaseinClientSa7sfac7on•  Increase in New Customer

Acquisi7on•  Increase in Produc7vity of

Employees•  Increase in Employees’ Loyalty

fortheOrganiza7on•  Reduc7oninAHri7onRate•  IncreaseinOverallEngagement

ofEmployees

ACHIEVEBUSINESSGROWTHBY:

EDUCATE.EMPOWER.ENTERTAIN

THROUGH:•  StrongFacilita7onSkills•  Mo7va7onalStories•  Ac7vi7es•  RolePlays•  Games

•  Discussions•  CaseStudies•  Exercises•  Videos•  Quiz

WORKSHOPS

•  20TraitsofanEffec7vePersonality•  PublicSpeakingSkills•  PowerPointPresenta7onSkills•  StressManagement•  TimeManagement•  InterpersonalSkills•  EnhanceRela7onships(BasedonDaleCarnegiePrinciples)•  TeamBuilding•  Mo7va7onal/Inspira7onalTopics

–  HabitofGoingExtraMile–  SelfLeadership–  UnleashYourPoten7al

20TRAITSOFANEFFECTIVEPERSONALITY

“Personalityistoaman,whatperfumeistoaflower.” -CharlesMSchwab

Whodoesn’tliketohaveaneffec7vepersonality.Everyonedesirestohaveaninfluen7al,charisma7cpersonalitywhichisacollec7onoftraits/characteris7csthatareappealingtoothers.Peopleliketoconnect,trust,supportideasofpersonshavinggreatpersonality.

20TRAITSOFANEFFECTIVEPERSONALITY

LearningObjec=ves•  WhatIsPersonality?WhatisCharisma?•  Session on each of 20 Traits of an Influen7al Personalitywith strong focus on Communica=on

Skills(Speaking,EmailE=queKe,PhoneE=queKe,Effec=veMee=ngetc.)

Dura=on10sessionsof3hoursperweekeach(orcustomizedasperclient’srequirements)

PurposeThisworkshopisdesignedtoempowerbusinessexecu7ves,salesexecu7ves,customerservicerepresenta7vesetc.20traitsofeffec7vePersonalitywhichwillhelpthememergevictoriousineverysitua7on.

1.  Adtude2.  Self–Confidence3.  SelfAwareness(SWOT)4.  Self-Discipline5.  Integrity

6.  Communica7onSkills7.  FirstImpression8.  InterpersonalSkills9.  Asser7veness10.  ListeningSkills

11.  ProblemSolving12.  TimeManagement13.  GoalFocused14.  Persistent15.  Enthusiasm

16.  TeamPlayer17.  Emo7onalIntelligence18.  RespectforIndividuals19.  Enthusiasm20.  LifeLongLearning

PUBLICSPEAKINGSKILLS

Aneffec7vespeakingskillisaMusthaveLifeSkill.Whetheryouareaddressingyourteammembers,expressingyourideas in a mee7ng, giving a presenta7on to your prospect, orselling your idea to a single person, this skill plays an extremelyimportantrole.Lack of this not only results into loss of business opportuni7escos7ngverydearly to theorganiza7onsbut also individual’s lowself-esteemaffec7nghisoverallperformance.

PUBLICSPEAKINGSKILLSUSINGNLP

LearningObjec=ves•  OvercomeStageFear•  Forma7on of speech and opening of speech organs to speak

clearlyanddis7nctly•  Resonanceandpowerinvoice•  Voicemodula7on – pause, pace, pitch, emphasis on key words

andtone•  BodyLanguage–posture,gesture,facialexpression,eyecontact•  Avoidingfillerwords(ahs,ums,errsetc.)•  Wri7ngapowerfulspeechwithcrispmessage•  Impromptuspeaking•  Understanding and Par7cipa7on in panel discussions, debates,

groupdiscussionsetc.

Dura=on8Sessionsof2HoursperWeekor4Sessionsof4Hourseach

PurposeThis training aims to make par7cipants a confident, sociable andeffec7vespeaker.

POWERPOINTPRESENTATIONSKILLS

Whetheryouwanttogiveasalespresenta7ontoyourprospectoratechnicalpresenta7ontoyourteammembersorpresen7nganidea to your superiors or any other type of presenta7on to agroupofaudience,PowerPointPresenta7onskillplaysextremelyimportantrole.In order to create impact on the audience, one must prepareelegantPowerPointanddeliverthemeffec7vely.

POWERPOINTPRESENTATIONSKILLS

LearningObjec=ves•  Essen7alElementsofEffec7vePresenta7on•  Formula7ngYourStrategy•  DevelopingYourStructure•  Suppor7ngYourPoints•  DeliveryStyle•  SupplementYourPrepara7on•  SecretofSteveJobsPresenta7onStyle

Dura=on1Sessionof8Hours2Sessionsof4Hourseach

PurposeThis trainingaims tohelppar7cipantsbecomean impacnul contentcreatorandpresenter.

STRESSMANAGEMENT

Stressisinevitable.Wecomeacrossmanysitua7onsinourdailylifewherewefeeloutofcontrolandgetstressed.Itadverselyaffectsourac7onsandbehaviorstowardsothers.Persistentstresscausesseriouschallengestohealthandlifeassuch.

STRESSMANAGEMENT

LearningObjec=ves•  WhatisStressandWhatisStressNot•  CausesandSignsofStress•  Reac7onstoStress•  FourCommonTypesofStress•  StressManagementStrategies•  StressReducingLifestyle

Dura=on1Sessionof4Hours

PurposeThistrainingaimstoenablepar7cipantstounderstandwhatisstress,whatisnot,it’ssigns,causesandhowtomanagethemandliveastressfreelive.

TIMEMANAGEMENT

“Timeisthescarcestresourceandunlessitismanaged,nothingelsecanbemanaged.”

-PeterDrucker(ManagementConsultant,EducatorandAuthor)

Timemanagementisamisnomer.Thechallengeisnottomanage7mebuttomanageourselves.Stressisaby-productofbeingunabletomanageourselveswhichul7matelycausesproduc7vityloss,poorinterac7onwithothers,lowselfesteemandmanyhealthissues.

TIMEMANAGEMENT

LearningObjec=ves•  WhatisTime•  UnderstandingPowerofFocus•  Strategies&ToolsforTimeManagement•  Execu7onofWeeklyPlanning•  Delega7on•  Priori7za7on•  Concentra7onandFocus•  GoodWorkingHabits

Dura=on1Sessionof8Hours2Sessionsof4Hourseach

PurposeThistrainingaimstoenablepar7cipantstousetoolsandstrategiestofocusonthedesiredresultsandachievemoreinless7me.

INTERPERSONALSKILLS

Interpersonalskillsmeanyourabilitytointeractwithothers.Apersonwithgoodinterpersonalskillscangetalongwellwithothers,canengagethemwithinteres7ngconversa7onandhaveapleasingpersonality.It’samusttohaveskillforbeingagoodteamplayer.

INTERPERSONALSKILLS

LearningObjec=ves•  WhatareInterpersonalSkills?•  NeedforInterpersonalSkills•  FundamentalTechniquesinGedngAlongwithPeople•  WaystoMakeOthersLikeYou•  HowtoBecomeaStrongConversa7onalist?

Dura=on1Sessionof4Hours

PurposeTheaimofthistrainingishelppar7cipantsdeveloptheirinterpersonalskills.

ENHANCERELATIONSHIPSINBUSINESS(BASEDONDALECARNGIE’SPRINCIPLES)

“Themostusefulpersonintheworldtodayisamanorwomanwhoknowshowtothegetalongwithotherpeople.Humanrela7onisthemostimportantscienceinliving.”

StanleyC.Allyn (Businessleader)

Inbusinessenvironment,wealwaysinteractwithpeopleforsellingproductorservices,sellinganideaorsimplyconversingtobuildrela7onship.Theideaistogetdesiredresult.AsStanleyAllynsays,HumanRela7onisascience,anyonecanmasterthisscienceandreapimmenserewards.

ENHANCERELATIONSHIPSINBUSINESS(BASEDONDALECARNGIE’SPRINCIPLES)

LearningObjec=ves•  Fundamentaltechniquesingedngalongwithpeople•  Theartofapprecia7on•  Waystomakepeoplelikeyou•  Rememberingpeoplesnames•  Deepenrela7onshipwithothersusingconversa7ontechniques•  MagicFormulaforinfluencingotherstoac7on•  Disagreeagreeably

Dura=on1Sessionof8Hoursor2Sessionsof4Hours

PurposeThistrainingaimstodeveloppar7cipants’humanrela7onsskillsenablingthemtowinfriendsandinfluencepeopleusing7metestedprinciplesofDaleCarnegie.

TEAMBUILDING

Greatproductsandservicesaremadeanddeliveredbygreatteams.Agreatteamisone,whichhassharedgoals,workinterdependently,communicateeffec7vely,andmakedecisionsthataffecttheirwork.

TEAMBUILDING

LearningObjec=ves•  EnhancedBondingamongTeamMembers

•  MeasureTeamTemperature

•  RealProblemSolving

(ConvertConflictintoCollabora7on)

•  ImportanceofTeamCommunica7on,trustandcoopera7on

•  OverallEmployeeEngagement

•  Save7meofManagers/LeadersfromMicroManagement

Dura=on1Sessionof4or8Hours

PurposeThistrainingaimstohelppar7cipantsimbibevaluesofteamspirit,becomeaneffec7veteamplayerandcreateamo7vatedatmospherewheremembersperformevenbeHer.

GOTHEEXTRAMILE

Singlemostimportantfactor,whichhampersthegrowthofanyorganiza7on,isit’semployees’adtude.Today,employeeslackownership,donottakeini7a7ve,havedevelopedfallaciousmindsetthattheyshouldn’tdelivermorethantheyarepaidfor.

GOTHEEXTRAMILE

LearningObjec=ves•  Importanceofindividualcontribu7on•  FormulaforGoingExtraMile•  DefiningProac7vity•  Benefitsofdoingmorethanyouarepaidfor•  TheThirty-DayProac7vityTest

Dura=on1Sessionof4Hours

PurposeThismoduleaimstochangethemindsetofemployeesenablingthemtotakeownership,ini7a7veandrenderbeHerandmoreservices.

SELFLEADERSHIP

Onecanleadotherseffec7velyonlywhenhecanleadhimselforherself.SelfleadershipisthemodernversionofSocratescommandto“Knowthyself”.“Itishavingadevelopedsenseofwhoyouare,whatyoucando,whereyouaregoingcoupledwiththeabilitytoinfluenceyourcommunica7on,emo7onsandbehavioronthewaytogedngthere”

Anotherdefini7onis,“theprocessbywhichyouinfluenceyourselftoachieveyourobjec=ves.”

SELFLEADERSHIP

LearningObjec=ves•  MentalAdtude•  PurposeofYourLife•  RitualsofRadiantLiving•  PowerofDiscipline•  TheMostPreciousCommodity•  ServingOthersSelflessly•  EmbracingthePresent

Dura=on1Sessionof3Hours

PurposeThismoduleaimstoexplainthe7principlesofsuccesswhichmustbefollowedforonetobesuccessfulinthisworld.

SHAPEYOURDESTINY

Iaskpeopleinmyworkshop,‘Whoherehasfailed?’100%handsgoup.ThenIask,whydidtheyfail?Igetvariousanswers–‘Ididn’thave7me,Ididn’thavemoney,Ididn’thaverighttraining,Ididn’thaverightpeople,soonsoforth’.Whileanyofthesemightinfactbetrue,that’snottherealcauseoffailure.

UNLEASHYOURPOTENTIAL

LearningObjec=ves•  Whatstopsyoufromtakingac7on?beingyourbest?•  Whatdeterminesyourqualityoflife?•  Whyyoudowhatyoudo?Whatdrivesyou?•  ResourcesvsResourcefulness•  PillarsofProgress•  PyramidofLifeMastery•  Ul7mateSuccessFormula

Dura=on1Sessionof2or3or4Hours;SeriesofWorkshops/Coaching

PurposeThismoduleaimstoequippar7cipantswithpsychology,toolsandstrategiesthathelpthemtakechargeoftheirlifeimmediatelyandfocusonthingsthatmaHertothem.

FACULTYAnandKumarisasotskillstrainer,mo7va7onalspeakerandapublicspeakingcoach.Heempowersindividualswithpsychology,toolsandstrategies,whichenablethemtoachievegreaterdegreeofsuccessandfulfilmentinlifeandbusiness.Anand’sacademicqualifica7onsincludeMBAinHRandB.TECH.inChemical.HisTraining&Cer=fica=onsinclude:•  TrainedbyInterna7onalNo.1TrainerAnthonyRobbinsin,USA•  NLPPrac77onerfromNLPLife,UK(ledbyDr.RichardBandler,co-founderofNLP)•  TrainTheTrainerfromDr.FrancisXavier’sTAPIns7tute•  CompetentCommunica7onandAdvancedLeaderBronzeawardfromToastmastersInterna7onal•  TeacherfromTISS(TataIns7tuteofSocialSciences)forteachingHRsubjectstoPGstudents•  ‘360DegreeLeadership’fromUniversityofCentralMissouri,USA&DaleCarnegieIns7tuteHehasmorethan19yearsofexperienceacrossIndiaandabroadinUK,Thailand,Malaysia,RussiaandFrance.As a corporate execu7ve, he has worked in a variety of fields such as Manufacturing Projects Management, Procurement &Logis7cs, Business Consultancy, Presales, ERP (Oracle’s Enterprise One) consultancy, Sotware Projects Management, QualityAssurance, Training& Development etc. He hasworkedwithmore than 3000 execu7ves from various organiza7ons in India&abroadlikeAtulLimited;Sys7meComputers;HPCL(HindustanPetroleumCorpora7onLtd.); ITTI;JBChemicals&Pharmaceu7calsLtd:GreavesCoHon Limited: KPIT: Petroplus,UK: JohnsonDiversery, Thailand; ChubbElectronics Security Ltd.,UK;HCL; LafargeMalaysia;LafargeFranceetc.Asacorporatetrainer,hehasconductedworkshopsinsotskillsforseveralorganisa7ons.Allhissessionsaredesignedtoempowerpar7cipantswithpsychology,toolsandstrategiestohelpthemrealisetheirpoten7alandradicallyimprovetheirengagementandperformanceattheworkplace.Pleasevisitwebsite(www.masterkeyacademy.com)forclients’listandtes=monials.HisLove&Passionfordevelopmentofhumanpoten7alandimpactpeoples’livesledhimtoentertraininganddevelopmentfieldfull7me.Heisonamagnificentjourneyofinspiringpeopleandempoweringthemforlas7ngchangeandhappiness.

Tes=monialsYoursessionsare interac7veandyourfacilita7onskillskeepthepar7cipantsengaged.Youhavebroughtvaria7onstotheprogramcoveragedependinguponthecrowdandyourteachingstyleisinsynchwiththedifferentaudiences.Ouremployeesfeelthattheyareheardandtheirqueriesgetaddressedtosa7sfac7on.Yourabilitytodeliverthetrainingcontentwithinthe7meframealloHediscommendable.

MonikaBawa,SeniorDirector–HumanResources–LionbridgeTechnologies

ThiswasawonderfulsessionconductedonStressManagementatoureventorganizedbyCorporateGitsAssocia7onofIndia.Thesessionwasveryinterac7ve,educa7onalandempowering,whichengagedthepar7cipantsthroughout.Theinsightsonvarious typesof stressandhow todealwith themusing specific techniqueswereextremelyuseful.Also,explana7onsonstressreducinglifestyleandpyramidoflifemasterywereeyeopenerformanyofus.Furthermore,minorstretches,musicandhumorin-betweenthesessionbroughtmoreliveliness.

ShitalShah,President–CorporateGi`sAssocia=onofIndia(CGAI)

IhaveaHendedMr.Anand’sworkshops.Hisworkshopsarefullofreallifeexamples,roleplaysandac7vi7essothatonecan easily relate to the concepts and understand them. His methods are very interac7ve and he ensures thatpar7cipantsarefullyengagedandtheiralldoubtsallarecleared.Somesotstretchexercisesandanecdoteskeeptheinterestinthetrainingalive7lltheend.Asmilingandcheerfulfaceandconfidentdemeanorswhichensuresnodullmomentinthetraining.

SanjayChaturvedi,Director–BusiSo`Technologies

IsaluteAnandKumarforhisexcellenttrainingandcoachingprovidedtous.Isharedchallengeswewerefacingwithourcompanyemployeesandlookingforsomesupporttoresolvetheissue.Heconductedonedayworkshopforourcorporate office employees.. None of our employees can forget that par7cular day. He made everybody to playgames,openupwitheachothers,sharetheircoreissueswithmanagement..Surprisingly,nextdaywebaggedaveryhugeorderonlybecauseoftheposi7veenvironmentprovidedbyAnandKumar.

HiteshGolcha,CEO-VishalProduc=ons

WorkshopsConductedFor

VishalProduc=onsCIFM

CREATIVEINTEGRATEDFACILITYMANAGEMENT

MasterKeyAcademy102,AWing,RahejaSerenityThakurVillage,BorivaliEastMumbai–400066M:+919987590072E:info@masterkeyacademy.comW:www.masterkeyacademy.com