Upload
ledung
View
213
Download
0
Embed Size (px)
Citation preview
BENEFITSTOORGANISATIONS
• IncreaseinClientSa7sfac7on• Increase in New Customer
Acquisi7on• Increase in produc7vity and
efficiencyofemployees• Increase in Employees’ Loyalty
fortheOrganiza7on• Reduc7oninAHri7onRate• IncreaseinOverallEngagement
ofEmployees
ACHIEVEBUSINESSGROWTHBY:
EDUCATE.EMPOWER.ENTERTAIN
THROUGH:• StrongFacilita7onSkills• Mo7va7onalStories• NLPTechniques• Anecdotes• Interac7ve• RolePlays
• Discussions• CaseStudies• Games• Exercises• Videos• Quiz
WORKSHOPS
• 20TraitsofanEffec7vePersonality• PublicSpeakingSkills• PowerPointPresenta7onSkills• SalesMastery• StressManagement• TimeManagement• InterpersonalSkills• EnhanceRela7onships(BasedonDaleCarnegiePrinciples)• TeamBuilding• Mo7va7onal/Inspira7onalTopics
– HabitofGoingExtraMile– SelfLeadership– UnleashYourInnerPoten7al
20TRAITSOFANEFFECTIVEPERSONALITY
“Personalityistoaman,whatperfumeistoaflower.” -CharlesMSchwab
Whodoesn’tliketohaveaneffec7vepersonality.Everyonedesirestohaveaninfluen7al,charisma7cpersonalitywhichisacollec7onoftraits/characteris7csthatareappealingtoothers.Peopleliketoconnect,trust,supportideasofpersonshavinggreatpersonality.
20TRAITSOFANEFFECTIVEPERSONALITY
LearningObjec=ves• WhatIsPersonality?WhatisCharisma?• Session on each of 20 Traits of an Influen7al Personalitywith strong focus on Communica=on
Skills(Speaking,EmailE=queKe,PhoneE=queKe,Effec=veMee=ngetc.)
Dura=on10sessionsof3hoursperweekeach(orcustomizedasperclient’srequirements)
PurposeThisworkshopisdesignedtoempowerbusinessexecu7ves,salesexecu7ves,customerservicerepresenta7vesetc.20traitsofeffec7vePersonalitywhichwillhelpthememergevictoriousineverysitua7on.
1. Aetude2. Self–Confidence3. SelfAwareness(SWOT)4. Self-Discipline5. Integrity
6. Communica7onSkills7. FirstImpression8. InterpersonalSkills9. Asser7veness10. ListeningSkills
11. ProblemSolving12. TimeManagement13. GoalFocused14. Persistent15. Enthusiasm
16. TeamPlayer17. Emo7onalIntelligence18. RespectforIndividuals19. AdaptabletoChange20. LifeLongLearning
PUBLICSPEAKINGSKILLS
Aneffec7vespeakingskillisaMusthaveLifeSkill.Whetheryouareaddressingyourteammembers,expressingyourideas in a mee7ng, giving a presenta7on to your prospect, orselling your idea to a single person, this skill plays an extremelyimportantrole.Lack of this not only results into loss of business opportuni7escos7ng very dearly to the organiza7ons but also individual’s lowself-esteemaffec7nghisoverallperformance.Effec7vePublicSpeakingskillshelppar7cipantsachieve:• Greaterproduc7vityandefficiency• AbeHerprofessionalreputa7on• Lessstress• Increasedopportuni7esforadvancement• Greateropportuni7estoachieveimportantlifeandcareer
goals
PUBLICSPEAKINGSKILLSUSINGNLP
LearningObjec=ves• Developnewconfidenceandpoiseinpublicspeaking• OvercomeStageFear• Ar7cula7on• Resonanceandpowerinvoice• Modulatevoicetogenerateinterestandeffec7veness• BodyLanguagetogenerateclarityofmessage• Crea7ngapowerfulspeechwithcrispmessage• Impromptuspeaking• Magicformulaeforinfluencingotherstoac7on• Disagreeagreeably
Dura=on8Sessionsof2HoursperWeekor4Sessionsof4Hourseach
PurposeThis training aims to make par7cipants a confident, sociable andeffec7vespeaker.
POWERPOINTPRESENTATIONSKILLS
Whetheryouwanttogiveasalespresenta7ontoyourprospectoratechnicalpresenta7ontoyourteammembersorpresen7nganidea to your superiors or any other type of presenta7on to agroupofaudience,PowerPointPresenta7onskillplaysextremelyimportantrole.In order to create impact on the audience, one must prepareelegantPowerPointanddeliverthemeffec7vely.
POWERPOINTPRESENTATIONSKILLS
LearningObjec=ves• Essen7alElementsofEffec7vePresenta7on• Formula7ngYourStrategy• DevelopingYourStructure• Suppor7ngYourPoints• DeliveryStyle• SupplementYourPrepara7on• SecretofSteveJobsPresenta7onStyle
Dura=on1Sessionof8Hours2Sessionsof4Hourseach
PurposeThis trainingaims tohelppar7cipantsbecomean impacpul contentcreatorandpresenter.
SALESMASTERY
Selling a product or service requires persuasive skill. In order topersuade customers, one needs to follow specific steps in apar7cularsequence.Manysalesmen,trytoclosethesaleassoonaspossiblewithoutfollowingpriorstepsofsalesprocess.Thisdoesn’tonlyincurlossof sale but also spoils the image of the organiza7on and losescustomerforever.Whenasalesmanfollowseachstepofthesalesprocess,hebuildstrustworthy rela7onship with the customer, closes the sale andretainsthem.
SALESMASTERY
LearningObjec=ves• TheScienceofPersuasion:Whywebuy• Topfiveques7onscustomeraskthemselvesbeforebuying• Toolsofinfluence• Thedifferencebetweensuccessandfailure• Buildingrapport• Understandcustomers’preciseneeds• Explainhowyourproducts/serviceswillfulfilthedesiredneeds• Discoverbuyingstrategyofcustomers• Handleobjec7onselegantly• Closethesaleandgeneratereferrals
Dura=on2Day(2Sessionsof8Hourseach)
PurposeThis training aims tohelppar7cipantsdeveloppersuasive skills, useNLPtechniquesandbecomeamasterseller.
STRESSMANAGEMENT
Stressisinevitable.Wecomeacrossmanysitua7onsinourdailylifewherewefeeloutofcontrolandgetstressed.Itadverselyaffectsourac7onsandbehaviorstowardsothers.Persistentstresscausesseriouschallengestohealthandlifeassuch.
STRESSMANAGEMENT
LearningObjec=ves• WhatisStressandWhatisStressNot• CausesandSignsofStress• Reac7onstoStress• FourCommonTypesofStress• StressManagementStrategies• StressReducingLifestyle
Dura=on1Sessionof4Hours
PurposeThistrainingaimstoenablepar7cipantstounderstandwhatisstress,whatisnot,it’ssigns,causesandhowtomanagethemandliveastressfreelive.
TIMEMANAGEMENT
“Timeisthescarcestresourceandunlessitismanaged,nothingelsecanbemanaged.”
-PeterDrucker(ManagementConsultant,EducatorandAuthor)
Timemanagementisamisnomer.Thechallengeisnottomanage7mebuttomanageourselves.Stressisaby-productofbeingunabletomanageourselveswhichul7matelycausesproduc7vityloss,poorinterac7onwithothers,lowselfesteemandmanyhealthissues.
TIMEMANAGEMENT
LearningObjec=ves• WhatisTime• UnderstandingPowerofFocus• Strategies&ToolsforTimeManagement• Execu7onofWeeklyPlanning• Delega7on• Priori7za7on• Concentra7onandFocus• GoodWorkingHabits
Dura=on1Sessionof8Hours2Sessionsof4Hourseach
PurposeThistrainingaimstoenablepar7cipantstousetoolsandstrategiestofocusonthedesiredresultsandachievemoreinless7me.
INTERPERSONALSKILLS
Interpersonalskillsmeanyourabilitytointeractwithothers.Apersonwithgoodinterpersonalskillscangetalongwellwithothers,canengagethemwithinteres7ngconversa7onandhaveapleasingpersonality.It’samusttohaveskillforbeingagoodteamplayer.
INTERPERSONALSKILLS
LearningObjec=ves• WhatareInterpersonalSkills?• NeedforInterpersonalSkills• FundamentalTechniquesinGeengAlongwithPeople• WaystoMakeOthersLikeYou• HowtoBecomeaStrongConversa7onalist?
Dura=on1Sessionof4Hours
PurposeTheaimofthistrainingishelppar7cipantsdeveloptheirinterpersonalskills.
ENHANCERELATIONSHIPSINBUSINESS(BASEDONDALECARNGIE’SPRINCIPLES)
“Themostusefulpersonintheworldtodayisamanorwomanwhoknowshowtothegetalongwithotherpeople.Humanrela7onisthemostimportantscienceinliving.”
StanleyC.Allyn (Businessleader)
Inbusinessenvironment,wealwaysinteractwithpeopleforsellingproductorservices,sellinganideaorsimplyconversingtobuildrela7onship.Theideaistogetdesiredresult.AsStanleyAllynsays,HumanRela7onisascience,anyonecanmasterthisscienceandreapimmenserewards.
ENHANCERELATIONSHIPSINBUSINESS(BASEDONDALECARNGIE’SPRINCIPLES)
LearningObjec=ves• Fundamentaltechniquesingeengalongwithpeople• Theartofapprecia7on• Waystomakepeoplelikeyou• Rememberingpeoplesnames• Deepenrela7onshipwithothersusingconversa7ontechniques• MagicFormulaforinfluencingotherstoac7on• Disagreeagreeably
Dura=on1Sessionof8Hoursor2Sessionsof4Hours
PurposeThistrainingaimstodeveloppar7cipants’humanrela7onsskillsenablingthemtowinfriendsandinfluencepeopleusing7metestedprinciplesofDaleCarnegie.
TEAMBUILDING
Greatproductsandservicesaremadeanddeliveredbygreatteams.Agreatteamisone,whichhassharedgoals,workinterdependently,communicateeffec7vely,andmakedecisionsthataffecttheirwork.
TEAMBUILDING
LearningObjec=ves• EnhancedBondingamongTeamMembers
• MeasureTeamTemperature
• RealProblemSolving
(ConvertConflictintoCollabora7on)
• ImportanceofTeamCommunica7on,trustandcoopera7on
• OverallEmployeeEngagement
• Save7meofManagers/LeadersfromMicroManagement
Dura=on1Sessionof4or8Hours
PurposeThistrainingaimstohelppar7cipantsimbibevaluesofteamspirit,becomeaneffec7veteamplayerandcreateamo7vatedatmospherewheremembersperformevenbeHer.
GOTHEEXTRAMILE
Singlemostimportantfactor,whichhampersthegrowthofanyorganiza7on,isit’semployees’aetude.Today,employeeslackownership,donottakeini7a7ve,havedevelopedfallaciousmindsetthattheyshouldn’tdelivermorethantheyarepaidfor.
GOTHEEXTRAMILE
LearningObjec=ves• Importanceofindividualcontribu7on• FormulaforGoingExtraMile• DefiningProac7vity• Benefitsofdoingmorethanyouarepaidfor• TheThirty-DayProac7vityTest
Dura=on1Sessionof4Hours
PurposeThismoduleaimstochangethemindsetofemployeesenablingthemtotakeownership,ini7a7veandrenderbeHerandmoreservices.
SELFLEADERSHIP
Onecanleadotherseffec7velyonlywhenhecanleadhimselforherself.SelfleadershipisthemodernversionofSocratescommandto“Knowthyself”.“Itishavingadevelopedsenseofwhoyouare,whatyoucando,whereyouaregoingcoupledwiththeabilitytoinfluenceyourcommunica7on,emo7onsandbehavioronthewaytogeengthere”
Anotherdefini7onis,“theprocessbywhichyouinfluenceyourselftoachieveyourobjec=ves.”
SELFLEADERSHIP
LearningObjec=ves• MentalAetude• PurposeofYourLife• RitualsofRadiantLiving• PowerofDiscipline• TheMostPreciousCommodity• ServingOthersSelflessly• EmbracingthePresent
Dura=on1Sessionof3Hours
PurposeThismoduleaimstoexplainthe7principlesofsuccesswhichmustbefollowedforonetobesuccessfulinthisworld.
UNLEASHYOURINNERPOTENTIAL
Iaskpeopleinmyworkshop,‘Whoherehasfailed?’100%handsgoup.ThenIask,whydidtheyfail?Igetvariousanswers–‘Ididn’thave7me,Ididn’thavemoney,Ididn’thaverighttraining,Ididn’thaverightpeople,soonsoforth’.Whileanyofthesemightinfactbetrue,that’snottherealcauseoffailure.
UNLEASHYOURINNERPOTENTIAL
LearningObjec=ves• Whatstopsyoufromtakingac7on?beingyourbest?• Whatdeterminesyourqualityoflife?• Whyyoudowhatyoudo?Whatdrivesyou?• ResourcesvsResourcefulness• PillarsofProgress• PyramidofLifeMastery• Ul7mateSuccessFormula
Dura=on1Sessionof2or3or4Hours;SeriesofWorkshops/Coaching
PurposeThismoduleaimstoequippar7cipantswithpsychology,toolsandstrategiesthathelpthemtakechargeoftheirlifeimmediatelyandfocusonthingsthatmaHertothem.
Tes=monialsYoursessionsare interac7veandyourfacilita7onskillskeepthepar7cipantsengaged.Youhavebroughtvaria7onstotheprogramcoveragedependinguponthecrowdandyourteachingstyleisinsynchwiththedifferentaudiences.Ouremployeesfeelthattheyareheardandtheirqueriesgetaddressedtosa7sfac7on.Yourabilitytodeliverthetrainingcontentwithinthe7meframealloHediscommendable.
MonikaBawa,SeniorDirector–HumanResources–LionbridgeTechnologies
ThiswasawonderfulsessionconductedonStressManagementatoureventorganizedbyCorporateGiwsAssocia7onofIndia.Thesessionwasveryinterac7ve,educa7onalandempowering,whichengagedthepar7cipantsthroughout.Theinsightsonvarious typesof stressandhow todealwith themusing specific techniqueswereextremelyuseful.Also,explana7onsonstressreducinglifestyleandpyramidoflifemasterywereeyeopenerformanyofus.Furthermore,minorstretches,musicandhumorin-betweenthesessionbroughtmoreliveliness.
ShitalShah,President–CorporateGi\sAssocia=onofIndia(CGAI)
IhaveaHendedMr.Anand’sworkshops.Hisworkshopsarefullofreallifeexamples,roleplaysandac7vi7essothatonecan easily relate to the concepts and understand them. His methods are very interac7ve and he ensures thatpar7cipantsarefullyengagedandtheiralldoubtsallarecleared.Somesowstretchexercisesandanecdoteskeeptheinterestinthetrainingalive7lltheend.Asmilingandcheerfulfaceandconfidentdemeanorswhichensuresnodullmomentinthetraining.
SanjayChaturvedi,Director–BusiSo\Technologies
IsaluteAnandKumarforhisexcellenttrainingandcoachingprovidedtous.Isharedchallengeswewerefacingwithourcompanyemployeesandlookingforsomesupporttoresolvetheissue.Heconductedonedayworkshopforourcorporate office employees.. None of our employees can forget that par7cular day. He made everybody to playgames,openupwitheachothers,sharetheircoreissueswithmanagement..Surprisingly,nextdaywebaggedaveryhugeorderonlybecauseoftheposi7veenvironmentprovidedbyAnandKumar.
HiteshGolcha,CEO-VishalProduc=ons
MasterKeyAcademy102,AWing,RahejaSerenityThakurVillage,BorivaliEastMumbai–400066M:+919987590072E:[email protected]:www.masterkeyacademy.com