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Standards Certification Education & Training Publishing Conferences & Exhibits Benefits of a SCADA Master Plan for Utilities 2015 ISA Water / Wastewater and Automatic Controls Symposium August 4-6, 2015 – Orlando, Florida, USA Speakers: Manoj Yegnaraman, Carollo Engineers, Inc. Norman Anderson, Polk County Jeff Martin, Carollo Engineers, Inc.

Benefits of a SCADA Master Plan for Utilities Certification Education & Training Publishing Conferences & Exhibits Benefits of a SCADA Master Plan for Utilities 2015 ISAWater / Wastewater

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Standards

Certification

Education & Training

Publishing

Conferences & Exhibits

Benefits of a SCADAMaster Plan for Utilities

2015 ISA Water / Wastewater and Automatic Controls SymposiumAugust 4-6, 2015 – Orlando, Florida, USA

Speakers:Manoj Yegnaraman, Carollo Engineers, Inc.Norman Anderson, Polk CountyJeff Martin, Carollo Engineers, Inc.

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 2

Presenters

• Manoj Yegnaraman, P.E. has over 10 years of experience inInstrumentation and Control System design, specifically for the Waterand Wastewater Treatment Industry. Manoj has a B.E. inInstrumentation and Control Engineering from University of Madras,India, and an M.S. in Electrical Engineering from University of Alabama.

• Norman Anderson, P.E. has over 10 years experience in the designand commissioning of Process Control Systems for the Water Sector.Norman has an M.S. in EE from Iowa State University and an M.S. inPhysics from the University of Florida.

• Jeff Martin has over 25 years of experience in planning, design, projectmanagement, strategic planning, and business management in theareas of computer systems, instrumentation, process automation forwater, wastewater, industrial, aquaculture, mining and military systems.

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 3

Presentation Outline

• Challenges/Concerns of a typical SCADA ControlSystem

• Case Study – Polk County Utilities

• SCADA Master Plan Framework

• Summary

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 4

Challenges/Concerns of a typicalSCADA Control System

• Management: Difficulties in making key decisions due tounavailability of big picture data

• Engineering: Dealing with inconsistencies in controlsystem architecture; Non-isolation of process networksand other networks

• Operations and Maintenance: No remote access to allprocess data

• IT: Cyber Threats

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 5

Challenges/Concerns of a typicalSCADA Control System

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 6

Case Study – Polk County Utilities

• Total Area: 2011 sq mi; Population: 623,009

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 7

Case Study – Polk County Utilities

• Facilities– 3 regional WWTFs and 4 packaged WWTFs

– 37 WPFs

– Over 300 Lift Stations

– Central Monitoring Facility

– Other Facilities such as Well sites, Booster Stations, MeterStations, Reclaim Water Store/Re-pump facilities and Facilityinterconnects

• Communication between different facilities– Different technologies/frequencies using Wireless Radio and

Auto dialer for alarms

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 8

Case Study – Polk County Utilities

• Challenges:– Varying Network Architectures

– Mix of SCADA and IT networks

– Different Hardware and Software platforms

– Disparate communications to facilities

– Non-availability of centralized management

– Non-availability of remote access to process data and othersoftware applications

– Non-availability of communication to certain facilities

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

• Approach to SCADA Master Plan Framework

– Conducted a kick off meeting with PCU’s Senior Managementand Engineering Staff

– Identified Critical Success Factors for PCU. The top 3 factorswere:

Data Access

Reliability

Overall Plan with a solid foundation

– Came up with a step-by-step approach for PCU’s SCADA MasterPlan effort

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Case Study – Polk County Utilities

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

SCADA Master Plan Framework

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2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 11

SCADA Master Plan Framework

Needs Analysis and Problem Identification

Communications, Operator Access andSecurity

SCADA Architecture

Standards

SCADA Master Plan Report

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

SCADA Master Plan Framework

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2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

SCADA Master Plan Framework

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2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 14

SCADA Master Plan Framework

• Results of this approach:– Development of the following based on the needs of the

operational group (Management, Engineers, IT, Operators andMaintenance Staff):

Centralized system allowing for remote data access

Reliable Communication methods

Ideal SCADA architectures for consistency

Hardware and Software Standards

– The workshop/survey results exactly matched the top 3critical success factors identified by PCU’s Senior level staff

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

SCADA Master Plan Framework

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Rank Priorities - Description Project Design Phase

1 Base One /Core Network

SCADA Access / Local/Remote/Core Network Firewall Budget X I

New VTS Master Application Development /Historian Setup In Progress

Base One Facility Design In Progress

New Core Server System Budget

Integrate the WPF (~36), LS (~130) and other (~10) Raco Dialers with SCADA system via OPC using existing comms Plan

2 Communications

Changeover Communications of existing WPF & WW facilities (25 ) Plan I

Changeover Communications of existing LS facilities (90 ) plan II

WIFI Development Designs and Implementations (NW, SW WWTF) Plan X III

Develop an overall network communications plan Plan X IV

- Paper Study IV.A

- Telemetry Communications Survey IV.B

Wi-Fi Implementation for Critical WPFs Plan V

3 Historian and Reports

Planning a central historian Plan X I

Design development of the central historian Plan X II

Implementing Central Historian Design Plan III

Implementation of Reports and interconnection with other applications/utilities Plan IV

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA

SCADA Master Plan Framework

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Rank Priorities - Description Project Design Phase

4 Facility Upgrades by Architecture

Standard Facility Detailed Design

- Small WPF/non-communicating Plan X I

- Booster/Valve Station ( Reuse, Interconnect, etc.) Plan II

- Lift Station Retrofits - 8 types (total of 300 lift stations) Budgeted x III

- Large and Small WPF Retrofits (Mann Road, Hodge St, Holly Hill, South County Jail, Pollard Road, Imperial Lakes, Providenc, VanFleet, Babson Park No. 1 and 2) Future x IV

- Small WWTF's Plan x V

-- SunRay WWTF Plan x IV

Implementation of Standard Design

- Small WPF/non-communicating(25) PLan I

- Booster(3) PLan II

-Valve Station ( Reuse, Interconnect, etc.)(20) Plan III

- Lift Station Retrofits - 8 types (total of 200 lift stations) PLan IV

- Large and Small WPF Retrofits (Mann Road, Hodge St, Holly Hill, South County Jail, Pollard Road, Imperial Lakes, Providenc, VanFleet, Babson Park No. 1 and 2) Future V

- Small WWTF's PLan VI

-- SunRay WWTF (may be there is an interim HMI upgrade) Plan Vii

- Large WWTF Design and Implementation with Plant Upgrades (SW, NW) Plan x VIII

- North East WWTF PLan x IX

5 Training Plan N/A

Security training

Historian training by VTSCADA

Historian training by GE

Report training

Hardware/Software Discipline Training

6 Cyber Security

Develop a cyber security plan in place Plan I

Add a managed service contract in place Plan II

7 Hardware/Software Standards

Deploying remote clients at individual facilities to view the entire SCADA system (Zero Client Architecture at Base 1) Plan X I

Review and update equipment based on hardware standardsIn Progress N/A

Review and update equipment based on software standardsIn Progress N/A

8 Physical Security

NW CYBER LOCK ADDITION Budgeted I.A

SW CYBER LOCK ADDITION Budgeted I.B

NW CCTV ADDITION Budgeted I.C

SW CCTV ADDITION Budgeted I.D

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 17

SCADA Master Plan Framework

• Ok, so how should you implement these upgrades?– Identify Priorities

– Coordinate with other Master Plans/Goals

– Calculate estimated Cost of each upgrade

– Allocate the cost to the correct budget type

– Identify in-house upgrades and upgrades requiring externalassistance

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 18

SCADA Master Plan Framework

2015 ISA WWAC SymposiumAug 4-6, 2015 – Orlando, Florida, USA 19

Summary

Key points of this presentation:

•Obtain common groundsbetween your operational groups

•Identify the best communicationand network architecture

•Defining Hardware and Softwarestandards becomes easy at thisstep

•Identify the upgrades andprioritize based on criticality anditems that currently requires themost maintenance

•Come up with a plan toperiodically review and updateyour standards document