Ben Berry – CIO-ODOTOctober 14th- 15th 2009

Software as a Service (SaaS) Strategy and

Brokering IT Contracts Workshop

Overview

Derive a SaaS

(Software as a Service) strategy and a standardized process for brokering IT contracts on a statewide basis to reduce IT procurement cycle time and obtain cost efficiency.

Dugan Petty

(State CIO)

David Almond (Transformation Administrator - Department of Administrative Service)

Julie Pearson (CIO - Secretary of State)

PURPOSE EXECUTIVE SPONSOR

CO-OWNERS

Dugan Petty – State CIOExecutive SponsorOctober 14th 2009

Kick off

Workshop Scope

SaaS Strategy Brokering IT Contracts

SaaS Procurement

Process

Flow

Create a

stakeholder-based

consensus driven

state SaaS

strategy.

Produce stakeholder

driven consensus

decision on SaaS

applications for

enterprise licenses.

Use waste identification

and process improvement

methodology to reduce

the non-value added time

in SaaS procurement.

SaaS Overview

Rishi Sood Research Director-Gartner

October 14th 2009

• State & Local Environment• SaaS and AO• Next Steps in Technology Management

Master Change Facilitator

– Ben Berry-CIO ODOT

Facilitators

– Gabriela Pop, MBA-ODOT IT Intern

– Joyce Wu, MBA-ODOT IT Intern

– Howie Pham, MBA-ODOT IT Intern

Coordinator

– Vickie Warner-Executive Assistant

– John Kazmierski-Videographer

Participants Introduction & Icebreaker

Introduction

Ground Rules

Listen actively, try

not to interrupt

Everyone

participates

and respects ideas

Feel free to

respectfully

challenge one

another by asking

questions

Be honest

Others…

One report-out for

each breakout team

Gather people from key agencies to create consensus decision making, both insiders and outsiders.

Agency CIO's

The Team

Master ChangeFacilitator

Facilitators State Procurement Office

Agency Procurement Office Department of Justice

Outside Vendors

Synchronize the Organization

Less time to decide(time efficient)

Leader decides

More time to decide(more developmental)

Group decides

L1 L2 LF1 LF2 M

Gather info and then Leader decides

Leader meets with people one on one Collects info Leader makes decision

Leader meets with group in open forum Prompts ideas and considers input Leader still makes decision

(assumes Goal Congruence)

consensus

The Art of Decision Making

No group Self or written information

autocratic

consultative

Group participation Group Decides

Results Integration

Blueprint SaaSSaaSStrategyStrategy

Shared

Vision

Shared Shared VisionVision

(Gartner)(Gartner)

Transformation Life Cycle Stages

Software-as-a-Service Transformation Life Cycle

Leveraged

Investment

New Opportunity

ContinuousImprovement

LeveragedLeveraged

InvestmentInvestment

New Opportunity New Opportunity

ContinuousContinuousImprovementImprovement

ConstructionBrokering IT Brokering IT

ContractsContracts

Optimize

Construction

SaaS SaaS Procurement Procurement Process FlowProcess Flow

Breakout Teams(Discussion about Team Scope)

Team A: SaaS Strategy

Pointed Facilitator: Gabriela Pop

Team B: SaaS Procurement Process Flow

Pointed Facilitator: Joyce Wu

Team C: Brokering IT Contracts

Pointed Facilitator: Howie Pham

Team A – Report-Out

SaaS Strategy

State of Oregon

2009

Team A

SaaS “Software as a

Service”

Strategy Document

Team B – Report-Out

SaaS Procurement Process Flow

Team C – Report-Out

Brokering IT Contracts

Oregon State SaaS Contract Brokering