BEM Jun04-Aug04 (Water Engineering)

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    WATER RESOURCES MANAGEMENT IN MALAYSIA –

     THE WAY FORWARD

     ACHIEVING WORLD CLASS WATER UTILITY 

    COMPANY STANDARD

    INTEGRATED RIVER BASIN MANAGEMENT 

     ACCREDITED CHECKERS REGISTRATION

    GUIDELINES FOR AN ENGINEER TAKING OVER

     THE WORK OF ANOTHER

    MANAGING FLOOD PROBLEMS IN MALAYSIA 

       L   E   M   B   A   G   A

      J    U    R   U    T    E    R   A   

    MALAYSIA

    THE BOARD OF ENGINEERS MALAYSIA LEMBAGA JURUTERA MALAYSIA

    KDN PP11720/9/2003 ISSN 0128-4347 VOL.22 JUNE-AUGUST 2004 RM10.00

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    Editor’s Note

    B U L E T I N I N G E N I E U R 2

    Members of the Board of Engineers Malaysia(BEM) 2003/2004

    President YBhg. Tan Sri Dato’ Ir. Hj Zaini Omar

    RegistrarIr. Ashari bin Mohd Yakub

    SecretaryIr. Dr. Judin bin Abdul Karim

    Members of BEM YBhg. Tan Sri Dato’ Ir. Md Radzi bin Mansor

     YBhg. Datuk Ir. Santhakumar Sivasubramaniam YBhg. Dato’ Ir. Dr. Hj. Abdul Rashid bin Maidin

     YBhg. Datu Ir. Hubert Thian Chong Hui YBhg. Dato’ Ir. Ashok Kumar Sharma

     YBhg. Datuk Ir. Md Sidek bin Ahmad YBhg. Datuk Ir. Hj. Keizrul Abdullah

     YBhg. Dato’ Ir. Kok Soo ChonIr. Ho Jin WahIr. Yim Hon Wa

    Ir. Prof. Ow Chee ShengIr. Mohd Aman bin Hj Idris

    Ir. Hj. Abu Bakar bin Che’ ManIr. Prof. Abang Abdullah bin Abang Ali

    Tuan Hj. Basar bin JuraimiAr. Paul Lai Chu

    Editorial Board

    Advisor YBhg. Tan Sri Dato’ Ir. Hj Zaini Omar

    Chairman YBhg Datuk Ir. Shanthakumar Sivasubramaniam

    EditorIr. Fong Tian Yong

    Members YBhg. Dato’ Ir. Ashok Kumar SharmaIr. Prof. Madya Dr. Eric Goh Kok Hoe

    Ir. Prof. Ishak bin Abdul RahmanIr. Prof. Dr. Ruslan HassanIr. Prof. Dr. K. S. Kannan

    Ir. Nitchiananthan BalasubramaniamIr. Mustaza bin Hj. SalimIr. Md Amir bin KasimIr. Dr Lee Say ChongIr. Chan Boon TeikIr. Choo Kok Beng

    Publication OfficerPn. Nik Kamaliah bt. Nik Abdul Rahman

    Assistant Publication OfficerPn. Che Asiah bt. Mohamad Ali

    Design and ProductionInforeach Communications Sdn Bhd

    Buletin Ingenieur is published by the Board of Engineers Malaysia (Lembaga Jurutera Malaysia)

    and is distributed free of charge to registeredProfessional Engineers.

    The statements and opinions expressed in thispublication are those of the writers.

    BEM invites all registered engineers to contributearticles or send their views and comments to the

    following address:

    Publication CommitteeLembaga Jurutera Malaysia,Tingkat 17, Ibu Pejabat JKR

    Kompleks Kerja Raya Malaysia,Jalan Sultan Salahuddin

    50580 Kuala LumpurTel: 03-2698 0590 Fax: 03-2692 5017

    E-mail: [email protected] [email protected] site: http://www.bem.org.my

    Advertising/SubscriptionsSubscription Form is on page 54

    Advertisement Form is on page 55

    President’s Message

    There are a host of activities relating to waterwithin the country. Firstly, 2003 was declared the“International Year of Freshwater” by the UNGeneral Assembly. Recently the “1st Malaysia Water

    Week” was hosted in June 2004 with seminars andexhibitions. This will be followed by anotherseminar on “Water and Waste Water Technologies”to be held in August 2004.

    The prominence given to water can beunderstandable given the current concerns, globally and nationally.Water, as the most essential of life-sustaining elements, provides formankind not only drinking water and sanitation, but also water fortransport, food, fish, recreation, energy, irrigation and industrialprocesses and so on.

    The recent restructuring of Government Ministries to place water-

    related departments under one Ministry, namely water supply,sewerage, drainage and river signifies the focus of the nation towardsintegration of water resources management . With this, the nationexpects greater expertise and innovation from the engineeringfraternity to support the Malaysian Water Vision 2025  to conserveand manage its water resources to ensure adequate and safe waterfor all, including the environment.

    TAN SRI DATO’ Ir. HJ. ZAINI BIN OMARPresident 

    BOARD OF ENGINEERS MALAYSIA

    The article on OSC which appeared in the December2003 issue of Buletin Ingenieur  has proven effective

    in informing Professional Engineers of the newsubmitting procedure for Building Plan and CFOthrough the One Stop Centre. From inquiries receivedand comments gathered on the ground, views and

    suggestions sent to the Buletin Ingenieur  will be of great help as weunderstand that the relevant authority is planning to review andimprove the guidelines on OSC.

    On matters relating to publication, the publication committeehas lately re-examined its role and decided to expand is functions toother areas such as publication of information booklets, BEMguidelines and compilation of published articles. Suggestions andviews on this matter are invited.

    Ir. Fong Tian Yong

    Editor 

    KDN PP11720/9/2003 ISSN 0128-4347 VOL. 22 JUNE-AUG 2004

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     Announcement

    Conference on

    Automation andComputer Networks(CACN) 2004

    Date:

    July 22-23, 2004

     Venue:Putra World Trade Centre,Kuala Lumpur

    Organiser:Association of ConsultingEngineers Malaysia (ACEM) &

    Electrical and ElectronicsAssociation of Malaysia (TEEAM)

    E

    vent

    Cale

    ndar

    PublicationCalendar 

    The following list is thePublication Calendar forthe year 2004. While we

    normally seek contributionsfrom experts for eachspecial theme, we are alsopleased to accept articlesrelevant to themes listed.

    Please contact the Editor orthe Publication Officer inadvance if you would liketo make such contributionsor to discuss details anddeadlines.

    September 2004: ENVIRONMENTDecember 2004: FACILITY MANAGEMENTMarch 2005: CONSTRUCTION LIABILITY 

    B U L E T I N I N G E N I E U R 4

    The Board of Engineers Malaysia is introducing an Accredited Checker Registration in geotechnicaland/or structural engineering works in line with the Section 10B of the Registration of Accredited

    Checker, Registration of Engineers Act 1967 (Revised 2002).

    Several seminar roadshows on Registration of Accredited Checkers are planned throughout Malaysia.All registered professional engineers are invited to attend the Accredited Checkers Seminar scheduledas follows:

    State Venue Date Status

    Kuala Lumpur Bunga Room, Pan Pacific Hotel Kuala Lumpur 10/7/2004 Confirmed

    Pulau Pinang Equatorial Hotel, Pulau Pinang 24/7/2004 Confirmed

    Johor Puteri Pan Pacific Hotel, Johor Bahru 12/8/2004 Tentative

    Kuching Merdeka Palace Hotel, Kuching 13/8/2004 Confirmed

    Kota Kinabalu Promenade Hotel, Kota Kinabalu 14/8/2004 Confirmed

    Terengganu Grand Continental Hotel, Kuala Terengganu To be advised Tentative

    Kuala Lumpur Pan Pacific Hotel Kuala Lumpur To be advised Tentative

    Participants will be charged a nominal fee of RM50 each. All interested participants are requested tofill in the registration form and return it to the Board two weeks prior to the event.

     ACCREDITED CHECKERS SEMINAR/ROADSHOWS

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     Accredited Checkers    Day Seminar 

    I/we would like to register for the above seminar.

    I/we enclosed payment amounting to *RM ____________________ by cheque/bank draft/money order/postal order ________________ payable to Board of Engineers Malaysia. Please add 0.50 cent foroutstation cheque.

    Name:..........................................................................................................................................................................................

    Professional Engineer Registration No.:............................................................................................................................

    Designation : ......................................................................................................................................................................

    Company : ......................................................................................................................................................................

    Address : ......................................................................................................................................................................

    Telephone : ......................................................................................................................................................................

    Facsimile : ......................................................................................................................................................................

    E-mail : ......................................................................................................................................................................

    Contact Person : ......................................................................................................................................................................

    ...............................................................................................Name:Date:

    Terms & Conditions•

    Confirmation and reservation will be on first-come-first-serve basis.• Any cancellation or replacement must be conveyed to the Accredited Checkers Secretariat before thedeadline.

    • Paid registration is not refundable for any cancellation made after deadline.• All completed forms should reach the address below two weeks prior to the event.*Participants will be charged a fee of RM50 each.

     Accredited Checkers Secretariat

    Board of Engineers Malaysia

    Tingkat 17, Ibu Pejabat JKRKompleks Kerja Raya MalaysiaJalan Sultan Salahuddin50580 Kuala LumpurTel: 03-2698 0590 / 03-2696 7095 Fax: 03-2692 5017E-mail: [email protected] ; [email protected] ; [email protected]: www.bem.org.my 

    REGISTRATION FORM

       L   E   M   B   A   G   A

      J    U    R   U    T    E    R   A   

    MALAYSIA

    ✁    

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    Update

    B U L E T I N I N G E N I E U R 24

    Following the collapse of Block 1, Highland Tower apartmentson December 11, 1993, the Cabinet decided to implementseveral corrective and preventive actions.

    Malaysian authorities have been instructed to look intovarious legislations that regulate the building industry in thecountry. After careful study of the various Acts, the Ministryof Housing and Local Government found that the Street,Drainage and Building Act 1974 needs to be amended totighten control of building development especiallydevelopment on hill slopes.

    The Ministry has decided to revise the Street, Drainage

    and Building Act 1974 and Uniform Building By-laws 1984 toaddress the need for Accredited Checkers to enhance the safetyaspect of geotechnical and structural engineering works atthe design and/or construction stage of a project.

    The Board of Engineers Malaysia (BEM) has taken theinitiative to amend the Registration of Engineers Act 1967 tointroduce a registration of Accredited Checkers on geotechnicaland structural engineering works. This in line with the requestfrom the Ministry of Housing and Local Government tomaintain a list of Accredited Checkers for the purpose of checking structural and geotechnical engineering works toensure safety of buildings.

      What Is Accredited Checker?

    An Accredited Checker means a person registered underSection 10B, Registration of Engineers (Amendment) Act 2002[Act A1158].

    The Accredited Checker who shall be an independentchecker*, is required to check the safety aspect of geotechnicaland structural engineering works at the design and/orconstruction stage of a project done by another engineer andas and when called for by local authorities.

    * shall preserve his independence and has no professional or financial 

    interest in the said building checked by him/her.

      Why Accredited Checker?

    One of the measures to prevent structural failures on hillsites is to require the geotechnical and structural designs forbuildings to be checked by an Accredited Checker.

    The Accredited Checker could be appointed at thebeginning of the project to enable the Accredited Checker towork alongside the design engineer. An Accredited Checkercould be appointed at any stage as ordered by a local authorityfor a new project.

      Who Can Apply?

    An Accredited Checker shall:i) be a Professional Engineer registered under the Act in

    the civil, structural or geotechnical engineering discipline;

     Accredited  Checkers Registration

    ii) have at least 10 years relevant practical experience inthe design or construction of buildings;

    iii) have practical experience in one of the following:a) Geotechnical

    1) Foundations;2) Retaining Systems and Reinforced Soil Structures;

    and3) Slope Engineering and Embankments

    b) Structural1) Buildings greater than five storeys;2) Buildings of unconventional construction with span

    greater than 10 metres; and3) Buildings adjacent to existing buildings with

    complex interaction;iv) by virtue of his/her ability, standing in the profession or

    special knowledge or practical experience in civil,structural or geotechnical engineering he/she is deservingof such registration, provideda) during the period seven years immediately preceding

    the date of his/her application, has been engaged ingeotechnical or structural design after registration asProfessional Engineer; and

    b) for a continuous period of one year immediately

    preceding the date of his/her application, has had suchpractical experience in the relevant field gained inMalaysia; and

    v) have attended and passed the interview conducted bythe Accredited Checkers Committee.

      How To Apply?

    All applications shalli. be made in Form B3; (obtainable from BEM’s office or

    www.bem.org.my )ii. be accompanied by a copy of CV on the qualifications and

    practical experience highlighting the specific areas and level

    of responsibilities involved in the project(s);iii. be accompanied by three copies of actual design or review

    report done by the applicant; andiv. be accompanied by a processing fee of RM50 and a

    registration fee of RM300 in money order/bank draft/chequemade payable to the Board of Engineers Malaysia

    All inquiries pertaining to the Registration of AccreditedCheckers shall be submitted to:Registration DepartmentBoard of Engineers MalaysiaTingkat 17, Ibu Pejabat JKRKompleks Kerja Raya MalaysiaJalan Sultan Salahuddin, 50580 Kuala LumpurTel: 603-2696 7095/96/97/98 Fax: 603-2692 5017e-mail: [email protected] ; [email protected] website: www.bem.org.my 

    BEM

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    Update

    B U L E T I N I N G E N I E U R 25

      FUNCTIONS

    Promote integrated management and use of 

    freshwaters,

    Enhance environmental quality and

    Promote environmentally-sustainable socio-

    economic development.

    In fulfilling this Mission, the Freshwater Unit is continuing

    its fundamental work in promoting the integrated

    management and use of freshwater resources ininternational drainage basins and in facilitating

    development of training materials and courses that

    contribute to this Mission. UNEP has been designated by

    the UN Secretary General as the UN agency with

    responsibility for global mandates for water. Within this

    mandate, the Mission of the Freshwater Unit is to provide

    tools and advice.

      OPERATION

    The Freshwater Unit facilitates the environmentally-sustainable management and use of freshwater resources,

    particularly for internationally-shared water resources.

    It is also:

    Developing And Conducting International,

    Regionally-Focused Workshops On:

    The application of region-specific and practical

    economic instrumentals,

    Eutrophication and non point source pollution control

    techniques for management of freshwater resources,

    and

    The reduction of pollution impacts of mining

    activities.

    These workshops and related training materials and texts

    provide countries with a range of techniques to address

    the water-specific issues of sustainable development.

    Completing Comprehensive Scientific Reviews Of 

    The Major Geochemical Cycles,

    including assessment of their impacts on freshwater

    resources, to enhance environmental quality worldwide.

    UNEP Freshwater UnitSubmitted by Lim Juay Jin

    Collaborative Efforts To Identify, Assess And

    Promote Appropriate Technologies

    for freshwater augmentation and drinking water

    protection on a regional basis are being carried out in

    association with UNEP’s International Environment

    Technology Centre (IETC) and other United Nations

    agencies.

    The Freshwater Unit also undertaking collaborative

    efforts with UNEP’s Oceans and Coasteal Areas Unit  to

    integrated planning activities in freshwater drainage

    basins and the coastal areas into which they drain. Initial

    efforts focus on the East Asian Regional Seas Programme

    activity area and are of particular significance to

    governments in the context of the assessment and

    control of land-based sources of aquatic pollution

    provisions of the United Nations Convention of the Law

    of Sea.

      PRODUCTS AND SERVICES

    The development of innovative techniques and

    approaches through the publication of a range of public

    information and awareness-building materials on global,

    regional and sub-regional freshwater resource problems

    and solutions, including brochures and reports for policy

    makers, provides the means by which the Freshwater

    Unit is contributing to sustainable socio-economic

    development. In this regard, the Freshwater Unit, in

    collaboration with UNEP’s GEMS/ Water Programme

    Activity Centre, is involved in several fundamental

    components of a multi-agency effort, including synthesis

    of experiences on the river basin scale, in relation to

    integrated management of freshwater resources. These

    activities complement and support national efforts to

    implement Agenda 21.

    Project management using the environmentally-sound

    management of inland waters (EMINWA) planning

    framework.

    Technical reports and studies on water issues.

    Training courses, workshops and supporting materials,

    specific to their region of application. Public awareness materials on water resources

    management.

    Water resources management technology transfer.   BEM

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    BEMnews

     A   dinner was organized on

    May 5, 2004 in conjunction

    with the gazetting of theRegistration of Engineers

    (Amendment) Act 2002, and in

    appreciation of engineers who have

    been active in helping the Board of 

    Engineers Malaysia.

    The Guest of Honour for the night

    was YB Dato’ Seri S. Samy Vellu,

    Minister of Works, Malaysia. In his

    speech, read by Deputy Minister of 

     Works , YB Dato ’ Ir. Mohd . Zin

    Mohamed, the Minister encouraged

     young engineering graduates to

    register with the BEM before they start

    practising. To Professional Engineers,

     YB Dato’ Seri Samy Vellu stressed that

    they must not certify works that they 

    have not supervised

    BEM President, Tan Sri Dato’ Ir.

    Zaini Omar highlighted some of the

    amendments of the Registration of 

    Engineers Act and reminded all

    registered engineers that:

    only full-fledged engineers

    registered under the Act as

    Professional Engineers shall be

    entitled:-

    - to submit plans, engineering

    surveys, drawings, schemes,

    proposals, reports, design or 

    studies to any person or 

    authority in Malaysia

    - to practice, carry on business

    or take up employment which

    requires them to carry out or 

    perform professional

    engineering services

    - to be ent it led to describe

    themselves or hold themselves

    out under any name, style or 

    title:

    bearing the words

    “Professional Engineer” or 

    the equivalent in any other 

    language

    using the abbreviation “Ir.”

    and “P.Eng.” before and

    after his name

    BEM Dinner 

    YB Dato’ Ir. Mohd Zin Mohamed,delivering the Minister of Works’ address 

    BEM President YBhg Tan Sri Dato’ Ir. Zaini delivering his speech

    YB Dato’ Ir. Mohd Zin presenting a special gift to YBhg Dato’ Ir. Ng Chong Yuen,Immediate Past President of BEM (2002-2003).

    be entitled to recover in any 

    court any fee, charge,

    remuneration for any 

    professional engineering

    services rendered to uphold the dignity, high

    standing and reputation of the

    profession

    to have full regard for public

    safety with complete fidelity to

    client

    not to maliciously injure the

    professional reputation, prospect or 

    business of another engineer, and

    not to canvass or solicit

    professional employment

     Among the dinner programmes

    was a Certificate Presentation to the

    Examiners for Professional

     Assessment Examination (PAE) and

    Panel Evaluators for Engineering

     Accreditation Council (EAC).

    BEM Dinner    L   E   M   B   A   G   A

      J    U    R   U    T    E    R   A   

    MALAYSIA

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    BEMnews

    A group photo of examiners for Professional Assessment Examination (PAE) and Panel Evaluators for Engineering AccreditationCouncil (EAC) 

    (L to R) Ir. Izlan Robert Abdullah, Ir. Prof. Dr. KS Kanan, Ir. Prof. Madya Dr. Mohammad Nor Berhan, Ir. Prof. Dr. Zainal AbidinAhmad, YBhg Dato’ Ir. Ng Chong Yuen, YB Dato’ Ir. Mohd Zin Mohamed, YBhg Tan Sri Dato’ Ir. Zaini Omar, Ir. Chan Cheong Loong,Ir. Tengku Abdul Aziz Tengku Haris, Ir. Prof. Dr. Yusoff Ali, Ir. Jeena a/l Vengadasalam, Ir. Dr. Ramlee Karim

    YB Dato’ Ir. Mohd ZinMohamed  sharing a joke 

    with the BEM President 

    BEM

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     Water resources

    development has

    been a catalyst for 

    s o c i o e c o n o m i c

    development of the country. However,

    the water situation for some parts of 

    the country has changed from one of 

    relative abundance to one of scarcity.

    The growth in population andexpansion in urbanisation,

    industrialisation and irrigated

    agriculture are imposing growing

    demands and pressure on water 

    resources, besides contributing to

    rising water pollution. Any new

    development of water resources incurs

    rising costs, besides having to face

    rigorous scrutinisation from

    environmentalists and

    conservationists. The fact that the

     volume of water available is finite andthe demand for water is increasing

    indicates that the supply approach in

    water management is unsustainable.

    WORLD SCENARIO

     Water is a global issue. The World 

    Water Vision Report, 2000

    acknowledged that there is a global

    water crisis. The crisis is not about

    having too little water to satisfy our 

    needs. It is a crisis of managing water 

    so badly that billions of people -and

    the environment- suffer badly.

    Lack of water services is one of 

    the most important physical signs of 

    extreme poverty. As estimated in the

    Global Water Supply and Sanitation

     Assessment 2000 Report   by World

    Health Organisation (WHO) and

    United Nations Children’s Fund

    (UNICEF), globally, in the year 2000,

    1.1 billion people had no access to

    improved water supply and 2.4 billion

    were without access to improvedsanitation. Two thirds of people

    without access to improved water 

    supply and approximately 80% of 

    those without access to improved

    sanitation in the world live in Asia.

     An estimated 670 million people in

     Asia lack access to improved water 

    supply, while an estimated 1.9 billion

    lack adequate sanitation, representing

    18% and 52% of the region’s

    population, respectively.

     According to WHO, a child dies

    every 15 seconds, on a worldwidebasis, from diarrhoea, caused largely 

    by poor sanitation and water supply.

    Diarrhoeal diseases have killed more

    children in the last 10 years than all

    people lost to armed conflicts since

     World War II. Water, sanitation and

    hygiene interventions have been

    shown to reduce sickness from

    diarrhoea by between 25% and 33%.

    Furthermore, as a determinant of 

    quality of life, water is as decisive as

    the very air we breathe.In the Millennium Declaration,

    2000, 191 heads of States and

    Governments pledged to ‘reduce by 

    half the proportion of people without

    access to safe drinking water’ by 2015.

    The Johannesburg Summit of 

    September 2002 – the World Summit

    on Sustainable Development –

    brought together tens of thousands

    of participants, including heads of 

    States and Governments, to focus the

    world’s attention and direct action

    towards meeting difficult challenges,

    including improving people’s lives

    and conserving natural resources. The

    Johannesburg Summit Declaration

    agreed that the Millennium

    Declaration’s water supply goal

    should be extended to include

    sanitation as well. Agreement was

    also reached in developing integrated

    water resources management and

    water efficiency plans by 2005.

    The world would face a bleak 

    future if we continue to adoptbusiness as usual. The potential

    problems include deforestation, rise

    in sea level, decreasing crop yields,

    water conflicts, increased severity/

    frequency of tropical storms,

    widespread outbreak of diseases and

    declining fish population.

    MALAYSIAN SCENARIO

    Under the Constitution, matters

    pertaining to natural resources such

    as land, mines, forest and water supply fall under the jurisdiction of 

    the states. Water supply becomes a

    Federal matter only if a dispute arises

    in the case of a river basin, which

    crosses state boundary. State

    Governments are responsible for the

    development, operation and

    maintenance of water supplies. Since

    water is important for socio-economic

    development of the nation, the

    Federal Government provides soft

    loans to State Governments for publicwater supply infrastructure and grant

    for rural water supply development.

     At the Federal level, the National

     Water Resources Council (NWRC) was

    set up in 1998 to pursue a more

    effective water management,

    including the implementation of 

    inter-state water transfers. To ensure

    sustainable water resources and

    efficient water supply services, the

    Federal Government is moving

    towards greater involvement in the

    management of water resources and

    water supply services, and the

    implementation of integrated water 

    resources management.

    The national water supply 

    coverage in 2003 is 93%, that is 97%

    and 86% for urban and rural areas

    respectively. The estimated population

    in 2003 is 24.5 million with urban-

    rural proportion of 60:40.

    Sewerage services fall under the

    Joint List of the Federal Constitution.

    The Federal Government providesgrant for sewerage infrastructure. The

    provision of sewerage services was

    privatised to Indah Water Konsortium

    (IWK) in 1993. There are 144 local

    Water Resources Management InMalaysia – The Way ForwardBy YM Raja Dato’ Zaharaton Raja Zainal Abidin, Director General, Economic Planning Unit 

    Water Resources Management InMalaysia – The Way Forward

    B U L E T I N I N G E N I E U R 8

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    authorities in the country and IWK has

    taken over the management and

    provision of sewerage services in 84

    local authorities. The IWK Concession

     Agreement does not cover the states

    of Kelantan, Sabah and Sarawak.

    The Engineering Division of theMinistry of Health provides sewerage

    facilities to rural communities. A 

    Sanitation Commission will be

    established to formulate economic and

    safety regulations to safeguard public

    interest and promote the development

    of sewerage and solid waste

    management.

    In 2002, the provision of sewerage

    services that falls under the jurisdiction

    of the concessionaire covers a

    population of 16 million whilst thesewerage facilities provided by the

    Ministry of Health cover a rural

    population of 7.6 million. The

    estimated population in 2002 is 24.1

    million.

    WATER SUPPLY SECTOR

    The increased demand for 

    clean water has led to

    competition in water use among

    the various water user sectors

    and the continued economicgrowth will magnify this even

    more acutely. The practicable

    limit of surface water resources

    development has been reached

    in regions of high demand, and

    it has become necessary to consider 

    inter-basin and inter-state water 

    transfers.

    The current approaches towards

    water supply in cities are supply-

    driven – when there’s a “shortage”,

    new sources are developed. This‘business as usual’ approach is no

    longer sustainable because of the

    ever-increasing water demand. Water 

    demand management that focuses on

    conservation measures to make better 

    use of limited supplies would be an

    appropriate approach.

    Inter-State Raw Water Transfer

    The Government is planning to

    implement a major inter-state raw

    water transfer project, that is, from

    Pahang to Selangor. The project will

    transfer 2,260 million litres of water 

    per day (mld). Water will be captured

    by Kelau Dam, which is an earth dam

    with a height of 30 metres and

    reservoir area of 24 square kilometres.

     Water from Kelau Dam in Pahang will

    be released to Semantan River via

    Kelau River. The Semantan Intake and

    Pumping Station will then transfer the

    water via dual pipelines to the tunnel

    inlet. The length of each pipe is 11.8km with a diameter of 3 m. The tunnel

    transfers the water across the Main

    Range to Langat 2 Water Treatment

    Plant (WTP) in Selangor. The length

    of the tunnel is 44.6 km and its

    diameter is 5.2 m. During the

    construction of the tunnel, four adits

    will be constructed (that is, two in

    Pahang and two in Selangor) for the

    removal of spoil materials. Langat 2

     WTP will be constructed in three

    phases according to the planned volume of water to be transferred

    from Pahang to Selangor; First Phase

    – 1,000 mld; Second Phase – 500 mld;

    and Third Phase – 760 mld.

    Major projects are carried out

    through a participatory approach in

    order to incorporate the views of the

    stakeholders in the decision-making

    process. For example, in the case of 

    Pahang-Selangor Inter-State Raw Water 

    Transfer Project, besides undertaking aDetailed Environmental Impact

     Assessment (DEIA) of the project, the

    project-affected people, together with

    the NGOs that have shown interest in

    the project, were involved in the

    planning process. This participatory 

    approach will ensure that the project-

    affected people will benefit from the

    implementation of the project and

    minimal disturbance is created to the

    environment.

    Water Demand

    Management Initiatives

    Business as usual in the water 

    supply sector is unsustainable. Water 

    demand management that seeks to

    maximise the usage of water, also

    conserves water and thus limits the need

    for new supplies. In 1999, the

    Government produced a guideline

    entitled Guidelines for Installing A

    Rainwater Collection and Utilisation

    System, which was circulated todevelopers and relevant agencies. The

    guideline documents some of the ways

    in which rainwater can be collected

    from roofs of buildings and the practical

    utilisation of rainwater. More than 50%

    of the domestic water use does not need

    treated water quality. In June 2002, the

    Government imposed a condition for 

    the installation of 6-litre toilet flushing

    systems in new buildings.

    The programme of reducing non-

    revenue water (NRW) and rehabilitationof water treatment plants and

    distribution pipes is an on-going

    programme in every five-year 

    development plan. In the Eighth

    Malaysia Plan (2001-2005),

    nearly RM1 billion is allocated for 

    the programme of NRW

    reduction and rehabilitation of 

    water supply systems. The

    campaigns on water conservation

    awareness by the water supply 

    sectors and water resources

    agencies are undertaken on acontinuous basis.

    SEWERAGE SECTOR

    Sewage is one of the major 

    pollutants of our water bodies. A 

    reliable and efficient sewerage system

    is undoubtedly a vital contributing

    factor towards the improvement in

    environmental health of the nation.

    The municipal sewerage services are

    provided by the concessionaire andlocal authorities, whilst the

    Department of Sewerage Services is

    entrusted with the responsibilities of 

    overseeing and regulating sewerage

    development in the country.

    The Ministry of Health, through

    its Engineering Division, implements

    the rural sanitation programme. The

    most effective and cheap method for 

    disposal of excreta in rural areas is

    by pour-flush latrines. The

    construction of sanitary latrines

    provides the means to initiate the

    effort to educate the rural population

    on the use of a more comfortable and

    hygienic method for the disposal of 

    excreta.

    B U L E T I N I N G E N I E U R 9

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    Cities are well-known for being

    polluters of the aquatic environment

    with sewage and municipal

    wastewater, industrial effluents and

    polluted urban runoffs. The

    Government has undertaken a

    National Sewerage Project, which ismade up of 13 projects that cover the

    Klang Valley and the major urban

    centres in the west coast of Peninsular 

    Malaysia – Kangar, Alor Setar,

    Butterworth, Bukit Mertajam,

    Seremban, Port Dickson and Melaka.

    The project components are made up

    of 10 sewerage treatment plants

    (STPs), three centralised sludge

    treatment facilities (CSTF) and a

    network with a total length of 117

    kilometres. The National SewerageProject will be extended into the next

    plan period, Ninth Malaysia Plan,

    2006-2010.

    INTEGRATED WATER RESOURCES

    MANAGEMENT (IWRM)

    The management of water 

    resources should be based on sound

    policies and strengthened institutional

    arrangements. The first step towards

    IWRM in Malaysia was realised with

    the formation of Selangor Water Management Authority in 1999. This

    authority is commonly known as

    LUAS (Lembaga Urus Air Selangor )

    and was formed with the aim of 

    adopting and implementing IWRM at

    the river basin level within the state

    of Selangor.

     An in teg ra ted riv er ba sin

    management project is being

    undertaken in two river basins,

    namely Selangor River and Kedah

    River, in order to establish aframework for integrated

    management of river basins and their 

    water resources. A Sarawak IWRM

    Master Plan Study will also be

    implemented during the remaining

    Eighth Malaysia Plan Period (2001-

    2005), with the objective of 

    formulating a master plan for the

    integrated development and

    management of Sarawak’s water 

    resources.

     A national study for the effective

    implementation of IWRM in Malaysia

    is being planned with the aims of 

    creating awareness and generating

    advocacy in IWRM nationwide,

    developing capacity building of 

    implementing agencies in IWRM and

    developing best management

    practices in IWRM within the

    Malaysian context.

    The programmes on river 

    rehabilitation are carried out on

    selected rivers with the objectives of pollution abatement and water 

    quality improvement. The Klang

    River Clean Up Programme involves

    construction, maintenance and

    desilting activities, education and

    beautification programmes,

    relocation of squatters, rehabilitation

    of aquatic life, treatment of animal

    waste and water pollution control.

    Integrated action plans were

    formulated towards pollution

    abatement and water quality improvement in the following rivers:

    Langat, Segget, Tebrau and Skudai.

    THE WAY FORWARD

    There is a political will to improve

    the Malaysian water sector. This is

    manifested in the formation of the

    new Cabinet after the recent 11th

    General Elections. The national water 

    sector is now being addressed with

    respect to improving services and

    conserving resources through theformation of the Ministry of Energy,

     Water and Communications, and the

    Ministry of Natural Resources and

    Environment respectively. The

    function of water supply services in

    the Ministry of Works and the

    Department of Sewerage Services in

    the Ministry of Housing and Local

    Government will be transferred to the

    Ministry of Energy, Water and

    Communications. The Department of 

    Irrigation and Drainage (DID) in theMinistry of Agriculture will be

    transferred to the Ministry of Natural

    Resources and Environment. DID is

    the custodian of the National

    Hydrological Network and is

    responsible for flood forecasting and

    the management of rivers, floods,

    urban drainage/stormwater runoff 

    and coastal zones. In other words,

    DID is responsible for surface water 

    resources. The Department of Mineral

    and Geosciences that is responsible

    for groundwater resources is already 

    in the Ministry of Natural Resources

    and Environment.

     An individual problem in the

    national water sector, such as NRW,

    cannot be solved in isolation. It can

    only be effectively addressed after 

    the core problems have been

    resolved. These problems include

    poor governance, low tariffs and lack 

    of funds. Measures to resolve the

    problems may include transparentpolicies, independent regulatory 

    bodies, a paradigm shift in tariffs,

    the involvement of civil society and

    the involvement of the Federal

    Government in water services and

    management of water resources.

     We must rethink water 

    management. Water is everybody’s

    responsibility and we are part of the

    solution. We no longer live in the

    era in which we could have indefinite

    expansion of water services andsupplies. We have to focus on how

    we use water. That’s where new water 

    will be ‘found’. The water authorities,

    purveyors and consumers must play 

    their role in water resources and

    supply conservation from capture to

    consumption and to wastewater 

    discharge.

    The effective implementation of 

    IWRM will contribute to the

    realisation of a sustainable national

    water sector. Reforms and initiatives

    are needed towards providingadequate as well as an enabling

    environment for the effective and

    efficient implementation of IWRM.

    IWRM formulates and implements a

    course of action involving the

    management of water and related

    resources to achieve optimum

    allocation of water resources within

    a catchment or river basin. The scope

    of IWRM is wide and it may be

    addressed in the following ways;

    integration of different componentsof water; integration of water with

    related land and environmental

    resources; and integration of water 

    with social and economic

    development.

     At the international level, there

    is a need for sustained and adequate

    financing for the development of 

    water supply and sewerage

    infrastructure in developing

    countries. This is crucial because the

    availability of basic water supply and

    sewerage infrastructure is a

    prerequisite to economic

    development, poverty eradication

    and improvement of the quality of 

    life of the people.

    B U L E T I N I N G E N I E U R 10

    BEM

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    Managing Water Supply In Selangor And Kuala Lumpur 

    By Ir. V. Subramaniam, Pengurus Besar Operasi, Perbadanan Urus Air Selangor Berhad 

    PUAS Bhd, the newly corporatised Selangor Water Management Company is a successor company toJabatan Bekalan Air Selangor, taking over its functions and duties to manage the distribution of potable water to five million consumers including industries and commercial buildings in Selangorand the Federal Territories of Kuala Lumpur and Putrajaya. Although the production of treated water

    and water treatment have achieved world-class standards, there is still much to be done in themanaging and distribution of the treated water to the consumers. This paper highlights severalproblems related to the management of water supply in Selangor and Kuala Lumpur, and outlinessome strategies to overcome these problems in phases so that water supply managed by PUAS Bhdwill be of world-class standard in all respects.

     W

    ater supply in

    Selangor and Kuala

    Lumpur is managed

    by the newly corporatised Selangor Water 

    Management Company (PUAS Bhd),

    a successor company to Jabatan

    Bekalan Air Selangor. PUAS Bhd

    presently manages a supply of 3,500

    million litres of water per day to about

    1.3 million domestic and industrial

    consumers (accounts) in Selangor and

    the Federal Territories of Kuala

    Lumpur and Putrajaya.

    Since the 1990s, the production

    facilities have all been privatised,

    including the development of new

    source works such as the Selangor 

    River Water Supply Scheme Phases 2

    and 3 on a ‘build-operate-transfer’

    basis. The Water Supply Department

    then, now a wholly State-owned

    corporatised company, buys the

    treated water in bulk from the

    concession companies, distributes the

    water to its consumers through a

    network of some 13,500 km of pipelines and does the billing and

    collection as well. Although it has

    achieved world-class standard in

    water treatment construction of 

    modern water treatment plants

    equipped with up-to-date water 

    treatment facilities and water quality 

    monitoring systems, there is stillmuch to be done in the managing

    and distribution of the treated water 

    to the consumers. In recent years, a

    lot of problems have arisen in the

    distribution of water to the

    consumers. The major problems

    surfaced in 1998 when the Klang

     Valley was hit by a water crisis due

    to severe drought and suffered from

    water shortage for a period of six

    months. This paper highlights

    several problems related to the

    management of water supply in

    Selangor and Kuala Lumpur, and

    outlines some strategies to overcome

    these problems in phases so that

    water supply managed by PUAS Bhd

    will be of world-class standard in all

    respects. By world-class standard,

    it means that one does not have any 

    doubt whatsoever in drinking water 

    direct from the tap and one could

    also enjoy the full reliability of water supply in terms of both quality and

    quantity. A world-class water utility 

    company must also provide excellent

    customer services, show an efficient

     Achieving World-Class Water 

    Utility Company Standard

    economic performance and have

    good corporate governance, all of 

    these benchmarked against some of 

    the leading water utility companiesin the world.

    CURRENT STATUS OF

    WATER SUPPLY

    Under the Federal Constitution of 

    Malaysia, water supply matters are the

    responsibility of the States. The State

    Governments are responsible for the

    development of water resources,

    production, operation and

    maintenance of public water supplies

    in their respective states. The States

    operate the supplies through either the

    State Public Works Departments, State

     Water Supply Departments, State

     Water Supply Boards or State Water 

    Supply Corporations, and more

    recently private companies. The State

    Government of Selangor has been

    operating the water supply in

    Selangor, including the Federal

    Territories of Kuala Lumpur andPutrajaya, through the State

     Waterworks Department, which was

    then the Selangor Water Supply 

    Department (JBAS). Since March 15,

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    2002, JBAS was corporatised as a

    wholly State-owned company in the

    name of Selangor Water Management

    Company or PUAS Bhd.

    PUAS Bhd is responsible for the

    supply of potable water to five million

    consumers, including industries and

    commercial buildings. PUAS Bhd

    manages a supply of 3,500 million

    litres of water per day and 1.3 million

    consumer accounts, including the

    billing and collection. The company 

    also maintains a distribution network 

    of about 13,500 km. PUAS Bhd is

    governed by a Board of Directors

    comprising State Government officials

    and members of the public. In general,

    the water industry in Selangor consists

    of three main water concession

    companies – Puncak Niaga (M) Sdn

    Bhd, Syarikat Pengeluar Air Sungai

    Selangor Sdn Bhd and Konsortium

    the consumers. There is also a

    Regulatory Office under the State

    Government to oversee and regulate

    the water industry in the State. Figure 

    1 shows the overall structure of the

    water industry in the state of Selangor.

    Figure 2  shows the respective

    responsibilities of the water concession

    companies and PUAS Bhd.

     Water supply operation in Selangor 

    and Kuala Lumpur is divided into

    seven regions, each managed by a

    Senior Manager. The regional senior 

    managers are responsible for the

    efficient and effective operation and

    maintenance of the distribution

    system, 100% correct billing, 100%

    collection, and customer-oriented andcustomer-friendly services in their 

    respective regions. The PUAS Bhd

    headquarters is located in Kuala

    Lumpur and is responsible for the

    overall coordination of the entire

    PUAS operations, planning and

    development, finance and corporate

    affairs including all enforcement and

    security measures. The total staff 

    strength of PUAS Bhd currently is

    1,388.

     Water resources for Selangor andKuala Lumpur are entirely from surface

    water sources with the supply drawn

    directly from an impounding reservoir 

    or direct abstraction from rivers

    regulated by releases from storage

    reservoirs. The present water resources

    are adequate to meet the water demand

    for Selangor and Kuala Lumpur up to

    Table 1: Water Supply Dams In Selangor

    Table 2: Water Supply Demand Projections For Selangor And Kuala Lumpur

    No. Dam Year Constructed Storage Capacity1 Klang Gates Dam 1959 28,000 ML2 Langat Dam 1979 37,480 ML3 Semenyih Dam 1986 61,400 ML4 Batu Dam 1986 36,000 ML5 Sg. Tinggi Dam 1997 114,500 ML6 Sg. Selangor Dam Under construction 235,000 ML

     ABASS Sdn Bhd – responsible for 

    water production while PUAS Bhd is

    responsible for water distribution to

     Year Demand (Mld) Supply (Mld) Remarks2002 3,326 3,628 125 Mld ~ Rasa - 12003 3,519 4,028 400 Mld ~ SS3 - 1

    2004 3,723 4,028 -2005 3,940 4,428 400 Mld ~ SS3 - 22006 4,170 4,428 -2007 4,413 4,553 125 Mld ~ Rasa - 22008 4,671 4,553 Deficit of 118 Mld

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    the year 2007 and the quality of water 

    supplied is in full compliance with

     WHO International Standards for Drinking Water. There are five large

    dams in the State operated for water 

    supply purposes with another dam

    under construction. Table 1 shows the

    capacities of the various dams in the

    State.

    Figure 3 shows the location of the

     various dams in Selangor.

    The demand for water in Selangor 

    and Kuala Lumpur grows at an

    average rate of 6% per year. Table 2

    shows the water supply demandprojections and the planning for water 

    supply until the year 2007.

    There are presently six major 

    water treatment plants and 25 other 

    smaller water treatment plants in the

    State with a total supply capacity of 

    3,628 Mld, sufficient to meet the

    present demand. Table 3  shows the

    production capacity of water 

    treatment plants in Selangor and

    Kuala Lumpur.

    Figure 4 and Figure 5 show the

    locations of the various treatment

    plants in Selangor and Kuala Lumpur.

    Beyond 2007, the State

    Government, together with the

    Federal Government, is planning to

    source water from a neighbouring

    state. The neighbouring state of 

    Pahang has been identified for this

    inter-state water transfer project,

    which is in an advanced stage of 

    planning and design. Basically, theproject entails the abstraction of 

    surface water regulated by storage

    reservoirs and transfer of raw water 

    through a 5.2 m diameter 47-km long

    Table 3: Water Treatment Plants In Selangor And Kuala Lumpur

    tunnel. The present planned capacity 

    of the project is 2,260,000 m3/day.

    Figure 6  shows the projected water demand and treatment works

    capacity.

    NON-PROBLEMATIC AREAS

    Since the 1990s, the operation

    and maintenance/management of 

    the source works including the

    water treatment plants have been

    privatised to three major companies,

    namely Puncak Niaga (M) Sdn Bhd,

    Syarikat Pengeluar Air Sungai

    Selangor Sdn Bhd and Konsortium

     ABASS Sdn Bhd through long-term

    (25-30 years) concession

    agreements. Some of these

    concession agreements also involve

    capital works such as the building

    of a new dam, water treatment

    plants and laying of new trunk main

    pipelines based on the build-operate-transfer (BOT) concept of 

    privatisation.

    1 Bukit Nanas 1966 1362 Sg. Langat 1980 477

    3 Sg. Batu 1980 1144 Sg. Semenyih 1986 6365 Sg. Selangor Phase 1 1995 9506 Sg. Selangor Phase 2 2000 9507 Rasa Phase 1 2001 125

    Sub-total: 3,3888 25 other smaller plants - 240

    TOTAL: 3,628

    No. Water Treatment Plant Year ProductionConstructed Capacity (Mld)

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    Ever since the privatisation of 

    water production facilities, the

    quality of treated water supplied to

    consumers from all of the privatised

    treatment plants is much better than

    the WHO International Standards

    for Drinking Water. In fact, it can

    be said to be of world-class standard

    comparable to those of developed

    countries. The reason water quality 

    has reached world-class standard is

    the stringent conditions in the

    privatisation concession agreements.

    Table 4  gives a comparison of the

     WHO Standards and the actual quality 

    of water produced by the six major 

    privatised treatment plants in respect

    of some parameters.

    The standard of operation and

    maintenance of these privatised

    treatment plants has also vastly 

    improved. In this respect, it is

    imperative that the private operators

    keep their costs low by cutting down

    on wastages, optimising labour as

    well as improving efficiency of 

    operations so as to maintain

    profitability. Hence, consumers are

    now enjoying an improved level of 

    service in terms of both reliability andquality on the production side.

    MAJOR PROBLEMS IDENTIFIED

     Water is essent ial to life. The

    recent water crisis in 1998 has shown

    Figure 6 

    Table 4: Average Water Quality Produced By The Major Treatment Plants

    Parameter Major Treatment Plants WHO StandardSSF 1 SSF 2 SEMENYIH LANGAT B.NANAS BATU

    Turbidity 0.67 0.6 1.38 1.18 0.51 0.49

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    One reason for this situation is

    that the huge cost of financing

    source works such as the building of 

    the new treatment plants, the Sg.

    Selangor dam and trunk main pipes

    has been built into the purchase cost

    of the treated water. The other 

    reason is that the water tariff charged

    to the consumers is still very low and

    does not reflect the true cost of 

    producing and supplying water. Figure 

    9  shows Malaysia’s water rates

    compared with other countries. The

    third and a very serious reason is the

    high non-revenue water losses. This

    is made worse by the distribution

    system being old and badly in need of 

    renewal and repair and not having the

    necessary funds to carry out such

    works. For instance, the replacement

    of the old asbestos cement pipes alone

    requires funds in excess of RM1 billion.

     A further large amount of capital is

    required to carry out active leak 

    detection works and other programmes

    in order to reduce the current high

    non-revenue water losses.

    STRATEGIES TO OVERCOMEPROBLEMS IN PHASES

    The problems faced by PUAS Bhd

    as outlined above cannot be resolved

    overnight. It will need both time and

    the necessary funds to solve these

    problems. Hence, the proposal is to

    solve the problems in phases and

    complete the last phase within a

    stipulated timeframe of five to 10

     years.

    Water Quality Problems

    The distribution system is the

    biggest asset of the Company and

    hence, it must be attended to carefully 

    and methodically. The problem of 

    ‘dirty’ water can be addressed in the

    following manner:

    Introduce adequate scours in both

    the trunk main pipes and

    distribution pipes

    Systematic cleaning and flushing

    of all the service reservoirs and

    pipelines on a scheduled basis

     All ‘dead end’ pipes must be looped

    Reversal of flows in the pipelines

    must be minimised if it cannot be

    totally avoided

    Studies should be carried out to

    ascertain where ‘dirty water’ is

    encountered in order of severity 

    There must be adequate and proper water sampling stations in the

    distribution system and sampling

    should be well timed to ensure

    representative results

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    Distribution Problems

     As menti oned ear lier , the

    distribution system comprises a large

    and complex pipe network some

    13,500 km in total length. In order to address distribution problems

    effectively, the first thing to do is to

    establish a comprehensive and

    computerised mapping of the entire

    system. The system must also be

    complete with:

    Hydraulic network modelling

    Pressure management and

    pressure monitoring systems

    Flows and reservoir levels

    measurement and monitoring

    systems

    Telemetry/SCADA/GIS systems

    Hence, the performance of the

    distribution system must be

    constantly monitored through a

    central control system. The impact of 

    every new tee connection to a new

    development must be hydraulically 

    checked to ensure that the existing

    consumers are not affected.

    Non-Revenue Water Losses

    This is a very serious problem and

    no effort should be spared in reducing

    the NRW.

    (i) Immediate action to reduce

    NRW:

    100% billing through newbilling system called ‘S2B’ and

    ensuring correct billing

    through close monitoring of 

    individual consumption

    patterns

    Consumer supply meter change

    ‘crash’ programme

     An integrated operation to stop

    pilferage of water, including

    disconnecting all squatters’

    supply and giving them proper metered supplies

     Water for fire-fighting or any 

    other use from fire hydrants to

    be charged

    (ii) Medium/long-term measures

    to reduce NRW:

     Active leakage control

    Pressure management

    Renewal/replacement of pipes

    based on a comprehensive

    ‘Asset Management Plan’

    Consumer meter exchange

    p r o g r a m m e / m e t e r  

    management and maintenance

    New metering policies and

    technologies

    Scheduled inspection and

    maintenance/repair of all

    service reservoirs to prevent

    overflows and leakage

    including all air valves, scour  valves and in-line valves

    For new development,

    pressure and leakage tests of 

    pipelines to be carried out

    after tapping for service

    connections

    Use of proven quality 

    materials and standards in the

    distribution system

     Water loss due to third party 

    damage to pipelines or newconnections including pipe

    diversions and realignment to

    be charged

    Continuous and strict

    enforcement against pilferage

    of water 

    Target NRW reduction of 2%

    per year to 15% by the year 

    2015, as well as monitoring of 

    unit cost of overall NRW

    reduction programme

    Customer Service

    One of the important

    characteristics of a successful

    organisation is the ability to put

    customer satisfaction as utmost

    priority. Described as a customer-

    driven organisation, PUAS Bhd will

    emphasise proactive listening to

    customers’ needs.

    Establish customer service levels

    Establish Customer Service

    Department to focus on customer 

    services and customer relations

    Fully computerised complaints

    management centre to ensure

    each and every complaint is

    attended to within a specified

    response time, and complaint

    management as key driver in

    improving eff ic iency and

    service levels

     Addres s manpower problems

    effectively to ensure customer 

    satisfaction

    Promote bet ter customer 

    awareness and customer 

    education

    Financial Problems

    The current huge financialdeficit is in essence the basic

    problem which must be resolved

    before trying to solve the other 

    problems. Solutions are:

    Federal Government assistance

    Raise water tariff 

    Other sources of revenue/

    charges/taxes

    CONCLUSION

    Taking into consideration all the

    problems highlighted above and the

    current huge financial deficit faced

    by PUAS Bhd, something has to be

    done very quickly. The consumers

    are in fact getting to be very 

    impat ient , judging from the

    number and types of complaints

    received. Hence, every effort has

    got to be made to change the

    current situation and to win back 

    customer confidence. In line with

    PUAS Bhd’s Mission Statement of 

    using information technology to

    gain competitive edge and to be

    more cost-effective, the Company 

    is now moving towards a Total

    Operation Management System

    (TOMS) which is an integrated suite

    of applications that automate the

    provisioning and sustaining of the

    service delivery network of a water company. PUAS Bhd is committed

    to stay focused in its efforts to

    achieve world-class  water utility 

    company standard.   BEM

    B U L E T I N I N G E N I E U R 20

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    The problems are well-known.

    Malaysia is rich in water 

    resources, but the demand

    for clean water is increasing

    rapidly and shortage occurs during

    dry periods. During the monsoon,floods disrupt the lives of many 

    people and cause substantial

    damages, destruction of property and

    loss of lives. Water quality is also a

    problem. Though many rivers are still

    in good condition, some are severely 

    polluted with silt, sewage and solid

    waste.

    The causes of the problems are

    complex and cannot be solved

    overnight, while the traditional way 

    of addressing the problems in afragmented manner has proven to be

    insufficient. In addition, roles,

    responsibilities and authority are not

    clearly defined. Thus, DID is often

    blamed when a flood occurs, whilst

    the real causes may be flash floods

    due to urban development,

    sedimentation due to earth works or 

    deforestation, or solid waste that clogs

    the drains – areas which are under 

    the mandate of other agencies.

    Similarly, water pollution problems

    can only be effectively addressed

    through a concerted effort involving

    many agencies and huge investments

    in wastewater treatment.

    So while the present sectoral

    approach has its advantages, it has

    become evident that there is a need

    for a broader, holistic view. Water-

    related problems can only be

    effectively dealt with through a

    collaborative effort by the many stakeholders and with inputs from the

    many technical disciplines. It is no

    longer enough to look just at the river;

    we must now consider the whole

    basin. That is what Integrated River Basin Management (IRBM) is all

    about.

    IRBM is not a technical solution.

    Rather, it is an approach to water 

    resources management that takes into

    account all factors linked to land and

    water resources, including social and

    economic activities. Its broad scope

    not only covers water resources, but

    also environmental management

    aspects such as pollution control,

    development planning and

    biodiversity conservation.

    Current Policies

    The need for a holistic and

    integrated approach is now widely 

    recognised and is strongly reflected

    in Government policies. This is

    incorporated into both the Eighth

    Malaysia Plan (8MP), (2001-2005) and

    the Third Outline Perspective Plan(OPP3), (2001-2010) which encourage

    State Governments to establish water 

    management bodies to ensure proper 

    planning, monitoring, enforcement

    and management of water resources

    on a river basin basis.

    This policy is not unique. The

     Wor ld Summi t fo r Sus tainabl e

    Development (WSSD), held in

    Johannesburg, South Africa in 2002,called for every nation to institute

    holistic management of water 

    resources and set targets to develop

    national integrated water resources

    management by 2005. The Third

     World Water Forum (3WWF) held in

    Kyoto, Japan the following year, also

    stressed on the need for an integrated

    approach, as have many other 

    meetings. Hence, this trend towards

    integration is global.

    How?

    Like ‘holistic’ and ‘sustainable’,

    ‘integration’ has become the current

    fad. But what exactly does it mean?

     And above all, how do we implement

    it?

    River basins are important

    ecological units and the river itself 

    reflects all the environmental changes

    that occur in the basin – be it changes

    in land use or discharges of waste.

    However, natural basin borders rarely 

    coincide with political and

    administrative borders, making it

    difficult to attend to the ecological

    linkages across basins. In addition,

    many departments and agencies are

    involved, each planning and

    managing its particular sector of 

    water use.

    Thus, it is necessary to establish a

    mechanism that can mergecoordination and seek cooperation

    not only across sectors, but also across

    political and administrative borders.

    The challenge is how to do it.

    Water Resources Management InMalaysia – The Way Forward

    By Datuk Ir. Hj. Keizrul Abdullah, Director-General, Department of Irrigation and Drainage; and Bo Christensen,

    Chief Technical Advisor, IRBM Project 

    Integrated River Basin Management

    B U L E T I N I N G E N I E U R 21

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    One of the quickest ways to

    implement IRBM is through the use

    of River Basin Master Plans. Such

    master plans take into consideration

    the needs of the various water sectors

    by incorporating and integrating the

     various sectoral master plans into an

    overall basin plan through a process

    of trade-offs aimed at a win-win

    approach.

    What Are Other Countries Doing?

    Since water is an important issue

    in many countries, often there are

    long traditions for bodies which can

    resolve conflicts between various

    users. Some of these organisations are

    specialised courts that follow legal

    procedures. Others are water or river 

    authorities. In some countries, formal

    or informal user groups play important roles in water management.

    The Tribunal de las Aguas (Water 

    Court) of Valencia, Spain, which has

    been in existence at least since the

    10th  century, is one of the earliest

    examples.

    The responsibilities and mode of 

    operation of the institutions vary from

    country to country. The preferred

    institutional set-up needs to reflect

    the traditions and history of the

    country as well as the nature of theissues to be dealt with. However, most

    traditional systems have limited

    mandates and they are therefore

    rarely able to effectively deal with the

    more complex environmental issues

    of water resource management.

    Many countries have therefore

    established new River Basin

    Management Institutions or River 

    Basin Organisations (RBOs), or are in

    the process of doing so. RBOs can take

    many forms, and some are justmodifications or additions to existing

    systems. More radical reforms have

    typically only been instituted after a

    severe crisis in the water sector.

     Although each country is unique,

    the challenges they face in river 

    basin management generally have

    some similarities, and it is

    worthwhile to examine the

    experiences of other countries to see

    if their experiences can be appliedin Malaysia in some form.

    In Australia, the Murray-Darling

    catchment is beset by 

    unsustainable land use and

    excessive water extraction in a

     very dry agricultural zone, such

    that in some years, no water 

    reaches the sea. The collaboration

    among several neighbouring

    states seeks to address negative

    impacts by utilising economicinstruments, such as marketable

    water rights and other 

    management tools.

    In Indonesia,  the Brantas River 

    basin, with an area of 12,000 km2

    and a population of 15 million,

    is managed on an IRBM basis by 

    a state-owned company, PTG-1.

    PTG-1 has the responsibility to

    manage the water resources and

    water infrastructure, includingwater supply, irrigation and flood

    mitigation. It is not directly 

    responsible for water pollution

    control or land use, but advises

    and supports other agencies.

    In Europe , the European Union

     Water Framework Directive is a

     very ambitious legal initiative in

    water resources management. It

    gives clear direction for member 

    states and requires each tointroduce integrated river basin

    management plans, to implement

    legal and institutional

    arrangements and sets a binding

    timetable to achieve “good status”

    for all water bodies. The actual

    implementation of the directive

     varies in format with each

    participating country, but the

    target is clear.

    In Denmark, regional councils areresponsible for regional physical

    management, natural resources

    management, river management,

    environmental monitoring and

    environmental regulation of 

    sewage treatment plants and

    major industries. The regional

    physical plans are updated once

    every fourth years. This planning

    mechanism, and the fact that all

    major environmentalmanagement and most natural

    resources management is the

    responsibility of a single

    organisation, greatly facilitate an

    integrated approach. The

    multitude of specialised agencies

    that are found in Malaysia is

    practically absent. Environmental

    services are generally provided by 

    the municipalities. The Ministry 

    of Environment gives guidance

    and regulations, and, in case of appeals, may overrule some

    decisions made by the regional

    councils or the municipalities.

    In France, the country has been

    divided into six “river basins”

    where the water resources are

    managed in an integrated

    manner. For each basin, there is

    a committee which has the role

    to establish partnerships and

    coordinate the actions of publicauthorities and developers. The

    daily work is carried out by six

    water agencies. The river basin

    committees also mobilise the

    financial resources for water 

    investments. Master plans and

    schemes for water development

    and management play an

    important role in water 

    management. In addition, there is

    a number of local water 

    communities which can play anactive role in achieving the

    objectives.

    In the United States, the Clean

     Water Act requires the states to

    prepare and maintain a

    continuing planning process that

    includes Water Quality 

    Management plans. These plans

    should have a watershed focus,

    but are more limited in scope than

    the EU plans.

    These models may help to provide

    guidance, but ultimately, the

    solutions must be found locally.

    B U L E T I N I N G E N I E U R 22

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    IRBM Planning

    Planning is a key element of 

    IRBM. It helps define environmental

    issues and considers the interests of 

     various stakeholders. Planning sets

    the stage for integration and is aprerequisite for consistent

    implementation of policies, including

    the allocation of water resources,

    pollution abatement, zoning, granting

    of permissions and licences, and

    others. Each element of the plan

    requires a strategy by the authorities.

    Henceforth, decisions can be made in

    a systematic and transparent manner 

    that is able to withstand public

    scrutiny.

    The aim of the IRBM plan is thus

    to provide overall guidance. Its intent

    is not to dwell on management

    details, but to establish priorities and

    balance the various sector interests

    in a way that facilitates clear and

    specific actions to address the main

    issues. It is crucial that an IRBM plan

    adequately covers and integrates the

    full array of water concerns, such as

    resources use and flood mitigation,

    wastewater treatment, and catchment

    protection and zoning. Planning

    requires a long-term vision to seek appropriate environmental

    investments that fulfill the entire

    objectives of IRBM. The IRBM plan

    should identify measures to achieve

    the planning objectives and specify 

    concrete short-term and long-term

    actions.

    Legal And Institutional Framework 

    Malaysia already has several

    examples of integrated watershed,

    catchment or river basin planning.

    Most initiatives have been in the form

    of IRBM plans, each with its own

    strengths and weaknesses. Most plans

    have been prepared by a single

    agency and this gives a bias that is

    reflected in the plans.

    The challenge is how to improve

    the implementation of IRBM. Do we

    create new institutions? Do we add

    responsibilities to existing agencies?

    Can we merely amend legal and

    administrative frameworks to handlethe job or are major changes required?

    The Sabah Water Resources

    Enactment of 1998 was an early and

    important step towards integrated

    management, as it created the first

    legal framework for IRBM in

    Malaysia. In Peninsular Malaysia,

    Selangor pioneered the new paradigm

    with the creation of LUAS in 1999.

    The environmental conditions and

    economic situation of each state mustbe considered before designing a

    model that fits into the local legal and

    institutional system. Nevertheless,

    there are many similarities between

    the states and it should be possible to

    give general recommendations and

    create a model legislation that the

    states can adapt and adopt.

    Institutional Challenges

    It is easy to identify the

    challenges, namely to:

     Achieve effective and efficient

    integration

    Maintain expertise, skills and

    focus of specialised agencies  Avoid creation of bureaucratic

    complications Develop frameworks with clear 

    mandates

    Streamline legislation,

    administration and procedures

    Ensure stakeholder participation

    But how are these challenges best

    met?

    The IRBM Project

    To examine these issues, the

    Government of Malaysia has initiated

    the IRBM Project in cooperation with

    the Government of Denmark. The

    project is working with two models

     viz. in the Selangor River Basin and

    the Kedah River Basin, which at first

    glance appear to be quite different.

    Selangor has established a new

    institution, LUAS, with its own

    enactment for water resources

    management, while Kedah, at least

    initially, is using a more informal

    approach with an inter-agency 

    committee chaired by the State

    Economic Planning Unit (UPEN).

     A closer look reveals that there is,

    in fact, a range of common features.

    Both models recognise thatcooperation with a range of 

    specialised agencies and other 

    stakeholders is critical, no matter how

    wide the mandate of the water agency.

    Both models therefore depend on

    inter-agency or stakeholder 

    committees and sub-committees or 

    working groups to deal with special

    issues.

     A very common way to deal with

    issues that involve different

    stakeholders, in Malaysia as well as

    in other countries, is to establish a

    committee. This can be done easily,

    requires no legal changes and can be

    an effective coordination mechanism

    that brings the key stakeholders

    together.

    There are many types of 

    committees. Some have strong

    political support and are very active,

    and they can be very effective – both

    as temporary committees established

    to solve a particular problem, and as

    standing committees that have a more

    permanent nature. Other committees

    are established to put an inconvenientissue on hold until the political or 

    public interest has diminished, and

    this kind is naturally not very active.

    There is also a more common type,

    which initially is active, but as other 

    issues prop up and take priority on

    the busy agenda of the main

    stakeholders, the activity declines and

    the committee may even become

    dormant. This is a natural process in

    the life of committees. They all pass

    through various phases. For a

    committee to remain active, it needs

    a dedicated chairman, the active

    support of the members and the

    backing of a dynamic secretariat.

    The IRBM approach is a challenge

    for water administration in Malaysia.

    The IRBM project acknowledges that

    strong relationships between Federal

    and State agencies are fundamental

    for achieving positive results. This

    project is still in its early stage, and it

    will continue to explore the right

    opportunities and models for integrated resource management to

    overcome past problems and move

    forward towards revitalising the

    nation’s rivers.

    B U L E T I N I N G E N I E U R 23

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    Work Programme -  A Contractual Perspective

    B U L E T I N I N G E N I E U R 29

    By Ir. Harbans Singh K.S., B.E (Mech) S’pore, P.E., C.Eng,LLB(Hons) London, CLP, DipICArb.

    Work Programme -  A Contractual Perspective

      ALTERATION/REVISION TO PROGRAMME

    Bearing in mind the desire to maintain flexibility,

    the contractor should be afforded the possibility of 

    amending or revising the programme as and when he

    so desires. However, because of the effect of the

    contractor’s approved programme on the contract

    administrator’s obligations i.e. to furnish information,

    drawings, details, give necessary approvals, etc. such

    flexibility is constrained by the necessity to seek the

    necessary approval/consent of the contract

    administrator before undertaking any revisions or 

    alterations to the approved programme. Hence, express

    contractual provisions are usually enshrined in the

    conditions of contract to the following effect:

    No material alteration to the approved work 

    programme is generally permitted without theapproval of the contract administrator e.g. Clause

    7.4 36 IEM.ME 1/94 Form;

    The contractor may modify or revise the works

    programme with the approval of the contract

    administrator to take into account any changed

    circumstances or events affecting the progress and/

    or the execution of the works e.g. Clause 5.6 37 CIDB

    Form (2000 Edn.)

    If the progress of the works does not conform tothe approved programme, the contract administrator 

    may instruct the contractor to revise the programme.

    The contractor shall thereafter revise the programme

    to show the modifications necessary to ensure

    completion of the works within the time stipulated

    for completion e.g. Clause 7.5 38 IEM.ME 1/94 Form.

    It should be appreciated that although such express

    clauses are specially drafted to give wide powers to

    the contract administrator vis-à-vis the exercise of 

    his powers of approval to the revisions/alterations,

    these powers are restricted by the overall exercise of 

    reasonableness; a fact that must be borne in mind by 

    contract administrators when reviewing the

    contractor’s requests for relevant modifications.

    36. Entitled ‘Alteration to Programme’37. Called ‘Modification or Revision To Work’s Programme

    and/or Method Statement’38. Entitled “Revision of Programme’.39. E.g. JKR 203, 203A (rev. 10/83), PAM ’98 Forms, etc.40. See Roger Knowles ‘100 Hundred Contractual Problems and

    Their Solutions’ at P 71

    By Ir. Harbans Singh K.S., B.E (Mech) S’pore, P.E., C.Eng,LLB(Hons) London, CLP, DipICArb.

    Some forms of conditions of contract 39 on the other 

    hand, either have no such express provisions, or are

    generally silent on the question of revision or 

    amendment of the work programme and/or the

    necessity of seeking the contract administrator’s

    approval for such modifications.

    The consequences of such an eventuality is neatly 

    summed up by Roger Knowles in the following words:

    ‘In the absence of an express requirement to seek

    approval to amend, the contractor can revise his

     programme as he wishes. An architect or engineer 

    who has not been asked to approve or accept an

    amended programme may feel under no obligation

    to issue drawings in good time to enable the 

    contractor to comply with the revised programme’ 40

    Hence, in view of the impact of the contractor’s

    revisions on the contract administrator’s obligations

     vis-à-vis the supply of information, drawings, etc. to

    enable the contractor to proceed with his works as

    planned, it is rare for the contractor not to seek the

    latter’s approval to the revisions. Therefore, it is a

    rule rather than an exception for the procedure

    governing the approval process to be adopted in

    practice for not only the initial submission but also

    for any subsequent revisions notwithstanding the

    absence of express stipulations thereto.

      MISCELLANEOUS ISSUES

    I. ‘Optimistic’/Shortened Programme

    It is an express requirement in most contracts for the

    contractor to programme his works such that he can

    complete the works ‘on or before’ the date for 

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    completion stated in the contract 41. Some contractors

    however, prepare and submit an ‘optimistic’ or 

    ‘shortened’ programme i.e. targeting an earlier 

    completion date. Various reasons have been proffered

    for this practice ranging from a genuine desire to

    achieve earlier discharge of the contractual obligations

    at one end of the spectrum to a sinister goal of 

    improving the contractor’s chances of claims for 

    monetary compensation, etc. due to an increased

    possibility of ‘acts of prevention’ on the employer’s

    part vis-à-vis the ‘shortened’ programme.

     An ‘optimistic’ or ‘shortened’ programme should

    be viewed with caution by the employer/ contract

    administrator due to a host of reasons; the principal

    of which include:

    It accelerates the demands on the employer /contract administrator in undertaking their various

    obligations and duties 42 e.g. furnishing information

    / drawings, granting necessary approvals, etc. to

    meet the ‘shortened’ or ‘earlier’ targets set by the

    contractor;

    It imposes unreasonable demands on the employer’s

    cash flow and financial allocation to meet the

    accelerated payment to the contractor;

    It increases the likelihood of the employer defaulting in his obligations to the contractor i.e.

    giving rise to acts of prevention that will delay the

    contractor and entitle him to various contractual

    claims; and

    It generally transfers the risk of default in time

    obligations onto the employer.

    Robinson and Lavers sum up this matter in the

    following manner:43

    ‘…. a programme to complete prior to the required 

    date for completion is probably within the contractor’s

    rights and has the effect of requiring the architect to

     produce his drawings for the earlier critical dates at 

    least as far as that may be reasonably capable of 

    achievement. The consultants should not query a

    contractor’s programme unless it is clearly unrealistic 

    or places unreasonable demands on the employer’s

    cash flow or the design work schedule’ 

    Be that as it may, the legal position vis-à-vis an

    ‘optimistic’ or ‘shortened’ programme is reflected inthe judgment of the case of Glenlion Construction

    Ltd.   v The Guinness Trust    44 where it was held

    that:

    There was no implied obligation on the employer to

    supply information, through his architect 45, so as to

    enable the contractor to finish early; and

    It was neither reasonable nor equitable that the

    contractor should be able to place, after the

    contract had been made, a unilateral obligation

    on the employer 46

    II. ‘Float’ In Work Programme

    In preparing a programme, contractors generally 

    have to make a considered decision as to, amongst

    others, the specific duration that has to be allocated to

    a particular work activity. Where the contractor 

    anticipates uncertainties, he must allocate a buffer 

    period i.e. he must schedule that activity to take longer 

    than estimated to cushion him against any unforeseencircumstances. Such a contingency period, often

    dubbed as ‘float’ 47 caters for uncertain risks covering

    matters of the likes of:

     Adverse ground conditions;

    Inclement weather;

    Unavailability of labour, materials, etc.;

    Strikes, lockouts, etc.;

    Rectification of self-induced mistakes; and

    Unforeseen conditions/circumstances, etc.

    I