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Bellman/Ryan © 2009
EXTRAORDINARY GROUPS:How Ordinary Teams Achieve
Amazing Results
withKathleen Ryan
Today
• Your own experience with an amazing group
• Key concepts from our field study
• Application of concepts to your role:– Organizational leader– Leader of teams
Bellman/Ryan © 2009
Starting Questions
Why do some groups achieve amazing results while most others do not?
What do extraordinary groups have in common that sorts them from the rest?
How might we create these terrific results more often?
3
What’s Your Experience?
1. When you join or are assigned to a group, what do you hope for?
2. Think of an amazing group experience you have had. Identify three things that enabled that experience to be so memorable.
3. What feelings do you associate with that experience?
Our Field Study
Sixty groups of 2-20, incl. virtual Work, volunteer, personal life Self-identified as “amazing” Interviews with 1-3 members 1.5 to 2 hour phone interviews Open ended questions and stories
Bellman/Ryan © 2009 4
An Extraordinary Group…
Achieves outstanding results while members, individually or collectively experience a profound shift in how they see their world.
Bellman/Ryan © 2009 5
Exercise
Find a partner…someone you don’t know
Briefly describe the essence of your experience (2-3 sentences)
Discuss your answers to card #2. What factors do you have in common?
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Eight Performance Indicators
1. Compelling Purpose
2. Shared Leadership
3. Just-Enough Structure
4. Full Engagement
5. Embracing Difference
6. Unexpected Learning
7. Strengthened Relationships
8. Great Results
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Impact of Amazing Group Experiences
70% had great tangible results Of the groups that sought tangible results,
39% saved or made significant amounts of money
All but two declared great intangible results and being positively changed
Ten people declared the experience “life changing”
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Tangible Results 200 lives saved
through reduction of medical errors
Award winning library built
Breakthrough software developed
Micro-credit extended to 100M of the world’s poorest families
Millions $$$ saved Market share
dominated Championships won by
teams of “not brilliant” players
WMD facilities dismantled and equipment safely moved across continents
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Intangible Results
Learned about one’s self Gained or deepened knowledge/skills Applied to other parts of life Built new or strengthened relationships Increased pride Heightened self confidence Greater sense of community
Table Discussion
What organizational benefits would you anticipate from creating more extraordinary groups at work?
Getting Below the Surface
Why do we human beings group? What is it that motivates us to join with
others?
Bellman/Ryan © 2009 9
Groups in Human History
Thousands of years of living in groups Survive together, perish alone Genetically, instinctively informed to
group It’s easy to relate to a group; it’s hard to
relate to a large organization Groups are the way to get things done
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Six Group Needs
Accept one’s selfwhile
moving toward own Potential Bond with others while
pursuing common Purpose Understand Reality of their world
while making an Impact
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We Need to Achieve and Grow
ACHIEVEMENT GROWTHMaking an IMPACT Self ACCEPTANCE
Accepting REALITY Growing into POTENTIAL
Joining in Common PURPOSE
Creating a BOND with others
Exercise: Back to Your Partner Did any of the six Group Needs show up
as important in your outstanding group experiences? If yes, which ones? How did they influence your experience?
Is there a connection between the Group Needs and your answers to card #1?
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Four Feelings at the Heart of Transformation
Energized !
Connected !
Hopeful !
Changed !
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EnergizedConnectedHopefulChanged
Back to Your Partner
Look at card #3.
What connection do you see between your experiences and the feelings of being: Hopeful? Energized? Connected? Positively changed?
An Extraordinary Group…
Achieves outstanding results while members, individually or collectively experience a profound shift in how they see their world.
Bellman/Ryan © 2009 5
Getting Below the Surface
Bellman/Ryan © 2009 23
Eight Performance Indicators
Four Feelings of Transformation
High Performance Behaviors and Techniques
Bellman/Ryan © 2009 24
• Group Problem Solving • Meeting Management • Collaborative Decision Making • Leadership Strategies
• Team Development • Conflict Management • Brainstorming • Effective Dialogue and Discussion
Application
Turn to page 209. Think of a group you lead on a regular basis. The next time you bring your group together,
• How might you lead this group differently if you applied any of the core concepts of extraordinary groups?
• What would you hope would happen?• What would you do?
Bellman/Ryan © 2009 26
Life is too short to spend time in groups that do not fulfill their promise.
EnergizedConnected
HopefulChanged
Visit our website, www.extraordinarygroups.com
Weekly BlogExtraordinary Groups Survey
Other useful materials
www.extraordinarygroups.com/extras/
Copies of today’s slides
Bellman/Ryan © 2009 27