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Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson DNP, MS, BSN, RN, CHPN ® Community Coordinator, MCM Mary Graham, LMSW Manager of Community Engagement, GLHC

Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

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Page 1: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Begin with the End in Mind: Health Information Technology as

a link to honoring a person’s advance directive

Carol Robinson DNP, MS, BSN, RN, CHPN®

Community Coordinator, MCMMary Graham, LMSW

Manager of Community Engagement, GLHC

Page 2: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Making Choices Michigan• Community-based, 501 (c)(3); wholly-owned subsidiary

of Great Lakes Health Connect

• Goal: Move the ACP conversation from the healthcare environment to the community-at-large

• Vision: foster a community culture where it is acceptable to talk about health care choices, including end of life, and to respect and honor those choices.

• Mission: encourage and facilitate advance healthcare planning by the people of Michigan.

Page 3: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Advance Care Planning (ACP)

Discuss

• Reflect on your values and beliefs

Decide

• Choose your Patient Advocate(s)

Document

• Write your wishes in an Advance Directive (Durable Power of Attorney for Healthcare)

• Share your plan

Page 4: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Advance Care Planning

• Is important for alladults, 18+

• It is thinking and talking about future healthcare decisions

• Prepares your Patient Advocate(s) to speak for you if you cannot (e.g. car accident or illness)

Page 5: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Living Well

If you were having a good day … • What would happen on that day? • Who would you talk to? • What would you do?

Page 6: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Three Decisions:

1. What personal beliefs do you have that might impact your decisions? • For example:

• What does your family think about quality versus quantity of life? What do you think about it?

• Who makes the important decisions in your family?• Do you have a faith belief? If you do not, does your family?

Could their beliefs impact decisions about your care?

2. What healthcare would you like to receive if you have a severe, permanent brain injury?

3. Who do you want to choose as your Patient Advocate(s)?

Page 7: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Exploring Goals of TreatmentImagine this scenario:

A sudden event (such as a car accident or illness) leaves you unable to communicate. You are receiving all the care needed to keep you alive. The doctors believe there is little chance you will ever recover the ability to know who you are or who you are with…..

Page 8: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Explore your end of life beliefs

1. What personal beliefs do you have that might help you choose the care you want — or do notwant?

• Visitors, lighting, quiet, finances, being home?

2. Would certain practices give you comfort?

• Prayer, music, readings, certain foods, pets?

3. Would you like to talk to someone about these beliefs or concerns?

Page 9: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Next Steps

Follow-up itemsTalk with your Patient AdvocateMeet with a MCM FacilitatorComplete an Advance Directive

Page 10: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

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Creating an effective Advance Directive

Holt, G. E., Sarmento, B., Kett, D., & Goodman, K. W. (2017).

Page 11: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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MCM Advance Directive

Page 12: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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Then. . .

• Give copies to your Patient Advocate, your healthcare team and your family

• Keep a copy of your Advance Directive where it can be easily found

• Take a copy with you if you go to a hospital or nursing home and ask them to place it in your medical record

• Consider registering your AD (for free) with Great Lakes Health Connect

Page 13: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

10/23/2018

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MCM Services

• Advance Directive (co-branding with attribution)

• Evidence-based, standardized ACP Communication training

• Respecting Choices®

• ELNEC® Communication education• System design and implementation to hardwire ACP success in practices and community organizations

Page 14: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

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Grand Rapids, MI ~ Best Place to die in America

Policy and Politics to Drive Change in End-of-Life Care: Assessing the Best and Worst Places to Die in America.

McPherson, A. & Parikh, R.B. (2017). Generations

Most people want to die at home, but many land in hospitals getting unwanted care.

McPherson, A. & Parikh, R.B. (2017). The Washington Post

Page 15: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

GLHC’s Contribution

• GLHC long-time partner with MCM• Review each submission and post within one business day

• Can take manual upload or interfaced EMR submissions

• Committed to supporting patient care by providing information at the point of care.

• VIPR is patient-based, clinical information (not payer-specific or claims-based)

Page 16: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

Over 9 Million Patients

Page 17: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

Contributors

• 294 Sites/ Organizations• 48 Counties• Out of state• 11 Types of Data

Page 18: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

Access Options

Page 19: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

ACP Documents in VIPRThrough August 2018 – Document Type

Advance Care Directive 3134Advance Care Directive - Card Only 14Advance Care Directive - Other State 112Asthma Action Plan 1318Authorization to Visit 1Care Plan 4Certificate of Disability 18Code Status/Orders 89Code Status/Orders with Organ Donation 14Complex Care Plan 2Designation of Patient Advocate 5700Designation of Patient Advocate – NO BLOOD 370Do Not Resuscitate 2513Durable Power of Attorney – Finance Only 1983Durable Power of Attorney for Healthcare 23909Guardianship 378Living Will – Treatment Preferences 1712

Medication History 2Mental Health Power of Attorney 1Michigan Physician Orders for Scope of Treatment (MI-POST) 25Military Advance Care Directive 6OB ACOG Antepartum Record 1364OB Gestational Diabetic Flow Sheet 8OB Lab Flow Sheet 942OB Prenatal Physical 209OB Transitional Care 1OB Tubal Consent 2Organ Donation 12Physician Orders for Life-Sustaining Treatment (POLST) 115Post Death Request 5Release of Information 337Revoked Document 8Statement Of Incapacity 14Statement of Treatment Preferences (SOTP) 1445Telemedicine Visit Summary 1085Grand Total 46852

Page 20: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

ACP Documents in VIPRThrough August 2018 – Source Type

Type TotalAttorney 1,384 Community Organization 344 HIE 161 Home Health 775 Hospice 1,168 Hospital 31,431 Individual 4

Outpatient Clinic 8,507 PHO 1,542

Senior Living Center 21 SNF/LTC 430 Telemedicine 1,085 Grand Total 46,852

Page 21: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

Creating Care Connected Communities

ACP Documents in VIPRThrough August 2018 – County

County TotalBarry 773

Genesee 7811Grand Traverse 12

Gratiot 11Ingham 93

Kalamazoo 3Kent 9753

Macomb 166Mason 20

Mecosta 250Montcalm 66Muskegon 4182Newago 50Oakland 510Osceola 479Ottawa 850

State-Wide 266Washtenaw 21557

Total 46852

Page 22: Begin with the End in Mind - Great Lakes Health Connect · Begin with the End in Mind: Health Information Technology as a link to honoring a person’s advance directive Carol Robinson

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Call for information or a free appointment

616-421-4840www.makingchoicesmichigan.org

[email protected]