Bed Bug Support Services in Hamiltonmedia.infoham.ca/pir/docs/bbag/BBAG-BBSSH_2017-12-21.pdf · 2017. 12. 21. · Bed Bugs Preparation Assistance (Hoarding, Clean up and Control)

Bed Bug Support Services in Hamilton

A Directory for Social Service Providers

Developed for and with the support of the Bed Bug Action Group (BBAG)

Produced by

informationhamilton.ca/bedbugs

About this DirectoryThis resource was created for social service providers to find bed bug related supportinformation when assisting clients. It is not intended as a handout for clients. Social serviceproviders can find bed bug related services, organized in categories, that may be of assistancewhen working with clients affected by bed bugs. Through collaboration and referrals we can allwork together to combat bed bugs in our community. Refer clients to www.hamilton.ca/bedbugsfor information, resources, links, and videos.

About Information HamiltonInformation Hamilton connects people with the services and resources they need. Completeinformation on programs and services is available online and in print, in The Red Book ofHamilton community services directory. People in search of critical services such as financialassistance, food, shelter, child care, jobs, or mental health support can begin their searchquickly, conveniently, and free of charge by contacting Information Hamilton. Lists of services,printed directories, website plug-ins, and touch-screen kiosks can also be produced forcommunity organizations.

You are encouraged to print copies or parts of this directory as needed.Downloadable copies can be found at: informationhamilton.ca/bedbugs

For changes or updates, please contact Information Hamilton:Phone: 905-528-8127Email: [email protected] person: 55 York Blvd, 5th Flr., Hamilton ON Mon-Fri 9 am-4:30 pm

Table of Contents

Laundry Facilities ....................................................................................................2Bed Bugs Preparation Assistance (Hoarding, Clean up and Control) .................... 4Legal Services and Housing Supports ................................................................... 6Housekeeping Assistance .......................................................................................7Cultural Transition Services ....................................................................................8Personal Care Services ..........................................................................................9Used Furniture and Clothing Services ....................................................................10Information and Referral Services ..........................................................................12

http://informationhamilton.ca/bedbugs

mailto:[email protected]

Laundry Facilities — 2

Laundry Facilities

City of HamiltonPublic Health DepartmentHAM2265

Phone Number:905-546-2489

Bed bug related services:• Web page information on how to launder items

for bed bugs• Visit www.hamilton.ca/bedbugs

Who can access services?• Open to all

Green Tie Cleaners, AncasterLocation


Bed bug related services:• Offers special laundry service for bed bug

infested items• Fee for service• Call first - $25. for 10lbs and under


Hamilton Urban Core CommunityHealth CentreHAM4126


Bed bug related services:• Advocacy and support through bed bug

assistance process• Laundry facilities• Health and wellness counselling (Social

worker on site)

Who can access services?• People residing in downtown

Hamilton• People with a certain citizenship/

immigration status

Living Rock MinistriesHAM1053


Bed bug related services:• Offers 1 load of laundry to anyone on

Saturdays only


http://informationhamilton.ca/redbook/record/HAM2265



Laundry Facilities — 3

Wesley Urban MinistriesHousing and Homelessness Programs, WesleyDay CentreHAM2017


Bed bug related services:• Information and referral to other services• Advocacy and support through bed bug

assistance process• Laundry facilities

Who can access services?• Age 22 years and older• At-risk and vulnerable individuals


Bed Bugs Preparation Assistance (Hoarding, Clean up and Control) — 4

Bed Bugs Preparation Assistance (Hoarding,Clean up and Control)



Bed bug related services:• Order bulk bags for disposal of bed bug

infested furniture• For information on preparing your home for

bed bug treatment visit www.hamilton.ca/bedbugs


Clutter Relief Servicesclutterreliefservices.comHAM4538


Bed bug related services:• De-clutter services• Senior downsizing• Fee for service


EMBO Pest Controlembopestcontrol.comHAM4579


Bed bug related services:• Provides preparation before treatment• Fee for service• Free quote• No discounts offered



http://clutterreliefservices.com


http://embopestcontrol.com


Bed Bugs Preparation Assistance (Hoarding, Clean up and Control) — 5

Hamilton Housing Help CentreBed Bug Assistance ProgramHAM4438

Phone Number:905-526-8100 ext. 804

Bed bug related services:• Provides preparation before treatment• One time only service

Who can access services?• Low income individuals and

families• Individuals with disabilities• Clients unable to prep the unit

themselves

Hoarding Support ServicesWeMove-It.comHAM4167


Bed bug related services:• Hoard remediation and extreme cleaning• Prep services before pest control treatment• Free home assessment• Fee for service

Who can access services?• Client must be willing to

participate• Works with non profits who refer

services

ResQ Canadaresqcanada.caHAM4543


Bed bug related services:• Provides preparation before treatment• Fee for service• Free quote

Who can access services?• Open to all• Contact for discount - seniors or

low income

Terminix Pest Controlmagicalpest.caHAM4597

Phone Number:1-866-323-7378

Bed bug related services:• Provides preparation before treatment• Fee for service• Free quote• Contact for discount - seniors or low income



http://wemove-it.com


http://resqcanada.ca


http://magicalpest.ca


Legal Services and Housing Supports — 6

Legal Services and Housing Supports

Hamilton Community Legal ClinicHAM2170


Bed bug related services:• Provides legal advice to tenants

Who can access services?• Anyone involved in a dispute

between a tenant and a landlord

Hamilton Housing Help CentreHAM1899


Bed bug related services:• Provides advocacy for tenants• Tenant rights and responsibilities• Landlord rights and responsibilities

Who can access services?• Any tenant or landlord

Landlord and Tenant BoardHAM0438


Bed bug related services:• Resolves disputes between residential

landlords and tenants

Who can access services?• Landlords and tenants living in

Ontario




Housekeeping Assistance — 7

Housekeeping Assistance



Bed bug related services:• Order bulk bags for disposal of bed bug

infested furniture• For information on preparing your home for

bed bug treatment visit www.hamilton.ca/bedbugs


AbleLiving ServicesHomemaking ProgramHAM5373


Bed bug related services:• Information and referral to other services• Assist with bed bug related processes• Might help with bagging items, depends on

condition

Who can access services?• Individuals with long-term physical

disabilities.• Clients who are willing to

accept assistance for bed bugremediation

Seniors for SeniorsHAM3590


Bed bug related services:• House cleaning• Fee for service• The infestation must be sprayed

Who can access services?• Older adults, 60 and older• Clients who are willing to





Cultural Transition Services — 8

Cultural Transition Services

Alzheimer Society of Brant,Haldimand Norfolk, Hamilton,HaltonCultural DiversityHAM0914


Bed bug related services:• Community outreach team goes into the home• No direct contact with bed bugs, more focused

on client supports• Connect with landlords or property

management• Other languages available

Who can access services?• People with Alzheimer's or

dementia• Family/Friends of people with

Alzheimer's or dementia

Immigrants Working CentreSettlement SupportHAM1762HAM3191HAM1764HAM1760

Phone Number:Downtown East: 905-525-9676Downtown Hamilton: 905-529-5209ext. 227East Hamilton: 905-662-9160Hamilton Mountain: 905-387-1100

Bed bug related services:• Education sessions for clients• Advocacy and support• Information and referral to other services

Who can access services?• Immigrants and refugees






Personal Care Services — 9

Personal Care Services

Good Shepherd CentresAssisted Living ProgramHAM4101

Phone Number:905-777-8801 or 905-977-0476

Bed bug related services:• Personal care through LHIN• PSW attends home• Help with clients who need help with hygienic

care• Light housekeeping• Information and referral to other services

Who can access services?• High risk older adults

March of Dimes Canada, SouthCentral RegionIndependent Living ProgramsHAM2940

Phone Number:905-631-9683 ext. 5105

Bed bug related services:• Information and referral to other services• Works with landlord

Who can access services?• Ages 16 years and older;

Individuals with a physicaldisability, who can direct their owncare.



Used Furniture and Clothing Services — 10

Used Furniture and Clothing Services



Bed bug related services:• Web page information on bed bugs and used

furniture and clothing• Visit www.hamilton.ca/bedbugs


Eagle's Nest Association ofWaterdownRescued and Restored Used Home EssentialsFLM0215


Bed bug related services:• Clean used items available to purchase• Does not accept donations of any bedding

materials• Accepts donations of clean used goods


Goodwill, The Amity GroupGoodies Thrift Book Store & Drop-Off DonationCentreHAM4128


Bed bug related services:• Receives donations of goods• Clean used items available for those in need• Call store first to request any items needed

following a bed bug issue.



http://informationhamilton.ca/redbook/record/FLM0215


Used Furniture and Clothing Services — 11

Helping Hands Street MissionFLM1028


Bed bug related services:• Free clothing store• Bedsheets and linens available

Who can access services?• Men and Women; Age 14 and

older• Note - Ages 14-18 must be

accompanied by a parent orguardian

Society of Saint Vincent de PaulVincent's Value Shop Discount Store (King St.Location)HAM0511


Bed bug related services:• Ensure proper housing• Food vouchers• Clean used items available to purchase


Society of Saint Vincent de Paul,Hamilton Particular CouncilHAM0670


Bed bug related services:• Ensure client has proper housing• Food Vouchers• Will provide a personal needs assessment for

anyone who may have bed bugs• May provide free mattress and box spring


http://informationhamilton.ca/redbook/record/FLM1028



Information and Referral Services — 12

Information and Referral Services



Bed bug related services:• Information and referral to other services• Call to report bed bugs or other pest

infestations• For more information and videos about bed

bugs visit www.hamilton.ca/bedbugs


Behavioural Supports OntarioHAM3866

Phone Number:HNHB-LHIN 1-800-810-0000

Bed bug related services:• Information and referral to other services

Who can access services?• Older adults with dementia,

complex mental health,addictions, or other neurologicalconditions

Brain Injury ServicesHAM0021

Phone Number:905-523-8852 ext 123

Bed bug related services:• Information and referral to other services• Advocacy and support• Accommodation to deliver services in an

alternative way• Meet needs of clients without putting staff at

risk

Who can access services?• Ages 16-64; Individuals with brain

injury living in the HNHB-LHINarea

CNIB, West Region (HamiltonOffice)HAM0897


Bed bug related services:• Information and referral to other services• Advocacy

Who can access services?• People with sight impairment






Catholic Family Services ofHamiltonHAM2659


Bed bug related services:• Information and referral to other services• Counselling


Dundas Community ServicesHAM0144




Flamborough Information andCommunity ServicesHAM0195




Glanbrook Community ServicesHAM4903



Who can access services?• Individuals financially

marginalized or geared to income

Good Shepherd CentresWomen's ServicesHAM1845


Bed bug related services:• Information and referral to other services• Advocacy and support

Note: Agency has a bed bug protocol when theyknow the client has an infestation. Protocol is doneto ensure safety of the staff.

Who can access services?• Women experiencing abuse and

or homelessness







Hamilton Housing Help CentreHAM1899


Bed bug related services:• Information and referral to other services• Provides free information, assistance,

advocacy, and support


Hamilton Mental Health OutreachHAM0537


Bed bug related services:• Information and referral to other services• Advocacy and support• Provide intensive case management

Who can access services?• Ages 16 and older, Adults who

have a serious and persistentmental illness

Information HamiltonHAM0080


Bed bug related services:• Information and referral to other services• Advocacy


Local Health Integration NetworkHamilton Niagara Haldimand BrantHAM1978




Mental Health Rights Coalition ofHamiltonHAM4042


Bed bug related services:• Information and referral to other services• Peer support• Personal/emotional support

Who can access services?• Individuals who have faced mental

health issues or addiction• Clients who are willing to







Documents

Bed Bug Support Services in Hamiltonmedia.infoham.ca/pir/docs/bbag/BBAG-BBSSH_2017-12-21.pdf · 2017. 12. 21. · Bed Bugs Preparation Assistance (Hoarding, Clean up and Control)