Becoming a client of Euroclear Bank

It couldn’t be simpler, just follow this step-by-step guide

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Follow these simple steps to become a Euroclear Bank client

1 Getting in touch

2 Information we need

3 Meeting your needs

4 Complete our registration form(s)

5 Going live

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3

Your Relationship Manager will:

• ask you to provide web-based, electronic orpaper versions of:

Documents

• your certificate of incorporation

• your company registration number and details ofwhere your company is registered

• your annual reports, including audited financialstatements, for the last three years

• a list of authorised representatives: this list shouldinclude for each authorised representative,his/her name and title, a sample of his/her signatureand any limitations to his/her signing authority

• a copy of the comfort letter from the parentcompany (only if the company is subject to a comfortletter from the parent company)

• other documents as required on a case-by-casebasis. These may include ISAE 3402 reports orequivalent, copies of your internal code of conduct,representation and warranties agreement, etc

Information (unless sufficiently documented in your annual report)

• your company type

• full address of incorporation and address of operations(if different)

• your Board and Management Committee members

• your (major) shareholders and percentage held

• give you our anti-money laundering or ethicalquestionnaire for you to complete

How long will it take to become a client?

Normally less than five business days once we have received all relevant documentation and your application has been approved.

The precise timing will depend on the options you choose and if we have any additional questions in relation to your application.

If you have already been in touch with one of our Relationship Managers, please contact them and they will explain the steps you need to take. Otherwise, you can either:

• drop us a message via www.euroclear.com/contact

• talk to our Relationship Management team:

Benelux, southern Europe, Nordics and Baltics

+32 (0)2 326 2952

France +33 (0)1 55 34 56 34

Germany, Austria, Switzerland, Luxembourg (German) and Eastern Europe

+49 (0)69 2980 2880

UK, Ireland, Channel Islands and Russia

+44 (0)20 7849 0295

Middle East and Africa +971 55 237 2004

US, Canada and Latin America +1 646 835 5400

Hong Kong, Northern Asia and Pacific

+852 3966 5555

Southern Asia +65 6500 7770

Japan +81 (0)3 5501 7711

China +86 10 5854 3266

2 Information we need

1 Getting in touchWe will appoint a Relationship Manager who will:

• listen to your needs and ensure an optimal fit

• guide you through the admission process

• remain your contact once you have opened your account and start using our services, supported by an Account Manager and our client service desks

For details of our admission criteria, please see the annex.

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3 Meeting your needs Your Relationship Manager will discuss your different options for:

Services You can choose specific services across:

• transaction settlement

• asset servicing

• collateral management

You can hold and settle a wide range of instruments:

• domestic and international bonds

• equities

• investment funds

Communication channels (more details below)

You can choose and combine channels to fit your needs:

• screen-based access

• computer-to-computer access

FundSettle file transfer1

1 our proprietary communication software

Triweb1

FundSettle browser1

EasyWay1

Service specific option

SWIFT messaging

EUCLID file transfer1

EUCLID Server1

Service specific options

EUCLID Server1

EUCLID PC1

Screen based

Computer-to-computer

Overview of Euroclear Bank communication channelsFor full details of our different communication options, please see the annex.

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4 Complete our registration form(s)

Your Relationship Manager will provide you with relevant account opening/registration forms to complete, depending on the service options you choose.

5 Going live

Once the necessary verification has been completed and your application has been approved, we will:

• open your first account

• inform you of the date you can start using your account

• provide you with details of how to access the Euroclear System

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Optional additional services

Your Relationship Manager will also let you know about:

Testing Testing will allow your teams to familiarise themselves with our systems and processes.

We recommend that you test instructions and reporting in our testing environment before using our live systems. Our dedicated testing and on-boarding team will help you.

Training We offer several training options to help you get the most out of our range of products and services.

See our training catalogue: www.euroclear.com/training.

You have our full support

You can access in your own language and time zone a range of client service desks ready to help you with any service related query. A designated Account Manager will also monitor your account activity and will be available to help if you have any questions.

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Annex

Admission criteria

Below is a summary of the criteria with which your firm must comply on an ongoing basis in order to participate in the Euroclear System.

Criteria lnclude…

Financial resources Adequate financial resources to run your business on a going concern basis and meet your obligations towards us, the Euroclear System and its Participants

Operational and technological capacity

Adequate operational and technological capacity to ensure business continuity and avoid material adverse impact on the integrity of the Euroclear System

Legal capacity Legal capacity and ability to accept and comply with the rules of the Euroclear System

Internal controls and risk management

Sound internal controls and risk management such as to preserve the integrity and reputation of the Euroclear System

Ethical standards Ethical standards that are such as to protect the integrity and reputation of the Euroclear System

Key legal documents

You can find more detailed information about our admission criteria in The Operating Procedures of the Euroclear System. This document, together with the Terms and Conditions governing use of Euroclear, will define your relationship as a client.

Both these documents are available on our ‘Legal basics’ web page: my.euroclear.com/eblegal.

Contingency

To ensure the continuity of your communications with Euroclear Bank, we advise you to:

• use a second communications channel as a back-up link

• duplicate an existing communications channel

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Connectivity channels per service

Connectivity channels

Service

SettlementAsset

servicingMoney transfer

Collateral management FundSettle

Screen based EasyWay • • •

EUCLID PC • • • •

EUCLID Server • • •1 •

Service specific options Triweb •2

FundSettle browser •

Computer-to-computer

EUCLID Server • • •

EUCLID file transfer • • •3 •

SWIFT messaging • • • • •

Service specific options FundSettle file transfer •

1 EUCLID Server can be used to retrieve money transfer reports but not to send instructions.2 Triweb is a reporting tool only and cannot be used to send instructions.3 EUCLID file transfer can be used to retrieve money transfer reports but not to send instructions.

Network compatibility

Connectivity channels

Network compatibility

Public internetSWIFT FIN/SWIFTNet BT Radianz

Screen based EasyWay • • •

EUCLID PC • • •

EUCLID Server •5 • •

Service specific options Triweb •

FundSettle browser • •

Computer-to-computer

EUCLID Server •5 • •

EUCLID file transfer • •

SWIFT messaging •

Service specific options FundSettle file transfer •

5 The public internet is only recommended as a backup connectivity option.

Your connectivity options explained

Screen based EasyWay EasyWay is a web-based tool that simplifies the way you connect to and use our services. EasyWay offers you a real-time view of your Euroclear activity.

EUCLID PC for low- to medium-volume users to access to Euroclear Bank core services

EUCLID Server for high-volume users to operate their accounts; synchronised with our real-time process

Service specific options FundSettle browser for access to FundSettle services

Triweb for information on triparty activity

Computer-to-computer

EUCLID Server gives high-volume users a continuous exchange of information synched with Euroclear Bank’s real-time process

EUCLID file transfer batch-oriented file exchange over a secure IP network

SWIFT messaging real-time message based solution using ISO 15022 or ISO 20022 compliant formats

Service specific option FundSettle file transfer batch-oriented file exchange over a secure IP network

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© 2016 Euroclear Bank SA/NV, 1 Boulevard du Roi Albert II, 1210 Brussels, Belgium – Tel: +32 (0)2 326 1211 –

RPM Brussels number 0429 875 591. Euroclear is the marketing name for the Euroclear System, Euroclear plc, Euroclear

SA/NV and their affiliates. All rights reserved. The information and materials contained in this document are protected

by intellectual property or other proprietary rights. All information contained herein is provided for information purposes

only and does not constitute any recommendation, offer or invitation to engage in any investment, financial or other activity.

We exclude to the fullest extent permitted by law all conditions, guarantees, warranties and/or representations of any kind

with regard to your use of any information contained in this document. You may not use, publish, transmit, or otherwise

reproduce this document or any information contained herein in whole or in part unless we have given our prior written

consent. Your use of any products or services described herein shall be subject to our acceptance in accordance with the

eligibility criteria determined by us.

This document is for information only and does not form part of any contractual arrangements

between clients and Euroclear Bank.