Bec Ui Online Lesson 1

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    VIVO CONNECTIONS

    BUSINESSENGLISH COURSE

    ONLINE LESSON 1

    CLICK

    HERE FOR

    SOUND

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    2

    LESSON SECTIONS

    GRAMMAR..3

    READING.5

    WRITING..7 COMMON MISTAKES...9

    LEARNER SUPPORT..11

    QUESTIONS..12

    ANSWERS.13

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    GRAMMAR INPUT

    See the document attached, The Tenses of the

    Indicative and their signals/ markers/ key words

    (the first part of the table). Study the examples andthe words these tenses are used with.

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    GRAMMAR PRACTICE

    Create a business situation/ dialogue using all 11 tenses,similarly to the sentences in the tenses presentation.

    Also include signals/ markers/ key words. The story

    should start in the past, reach present and talk about

    future plans.

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    READING INPUT Business talk

    A vital factor in a company's success is good communication among its employees. According to the book

    In Search of Excellence (Peters and Waterman) excellent companies have a vast network of informal, opencommunication. Their staff keep in contact with one another on an informal and formal basis. Managementencourages easy and frequent communication. How do you rate communication within your own company?

    Are you happy with it or do you think it could be improved? Perhaps some of the following factors affectingin-company communication are familiar to you?

    Failing to get the message

    Many managers believe they give clear instructions to their employees. In fact, research has shown thatemployees very often do not realize they have been told to do something. When managers give instructionsthey should endeavor to ensure that these have been understood and interpreted correctly.

    Breakdown in communication

    People can have difficulty communicating with other employees of higher job status. This "social distance"may affect how openly employees speak about their work. People of the same rank may talk frankly to oneanother about how things are going. However, they may be less honest with someone higher up in thehierarchy - for fear of prejudicing their position in the company. For this reason employees often "filter"information. They alter the facts to tell the boss what s/he wants to hear. One way of reducing socialdistance is to cut down the ways in which employees can indicate higher status. In Japanese companies,for example, it is usual for all staff to wear the same uniform. Many companies have a common dining areafor all staff.

    The physical element

    Physical surroundings and distance can affect how well people communicate. The farther away one personis from another, the less often they communicate. Some research has shown that when the distance is

    more than 10 meters, the probability of communicating at least once a week is only 8%. This compares with25% for people less than 5 meters apart! The physical layout of an office should therefore be carefullyplanned. Open-plan offices, for example, are designed to encourage quick and easy communication. Somecompanies prefer to install escalators, rather than lifts, to increase the chances of employees meeting face-to-face.

    Selective perception

    People perceive things in different ways. The world of a sender of a message is not the same as that of thereceiver. Because their knowledge and experience is different, the sender and receiver are always onslightly different wavelengths. So the message may get distorted. How can good communication befostered?

    The most important thing for all managers to remember is that communication is a two-way process. Theyshould encourage their employees to ask questions and to react to what the managers are saying.Feedback is vital. The most useful question a manager can ask is "Did you understand that?"

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    READING PRACTICE

    Reading for meaningWhen you read an article, you can often guess the words you do not

    know from the context.

    Find words or expressions in the above article which have the following

    meanings:

    a. very large=

    b. try=

    c. likelihood=

    d. changed (in a negative way)=e. encouraged to develop=

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    WRITING INPUT

    Read in the writing materials you received words and

    expressions that help you with your practical

    activity below.

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    WRITING PRACTICE

    Write an e-mail to the members of your team setting up

    the meeting for your quarterly activity review. Also

    mention the agenda so that everyone comes prepared.

    .

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    COMMON MISTAKES INPUT

    In the Common Mistakes notebook read pages

    1-3 (items 1-15) under the Chapter Misusedforms-Using the wrong preposition.

    Do not use a Future Tense in a TemporalClause (When?)

    Dont say: I will wear purple when Iwill be old.

    Say: I will wear purple when Iam old.

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    COMMON MISTAKES PRACTICE

    CHOOSE 5 OF THE ITEMS AND, based on the correctexample, USE THEM IN 5 SENTENCES OR A SHORTDIALOGUE in the space below.

    1.

    2.

    3.4.

    5.

    Say 3 things you will do when you ARE old.

    1.2.

    3.

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    LEARNER SUPPORT

    http://dictionare.oceanus.ro/

    http://www.englisch-

    hilfen.de/en/exercises/verbs3/index.php http://www.washingtonpost.com/wp-

    dyn/business/specials/glossary/index.html

    http://dictionare.oceanus.ro/http://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.washingtonpost.com/wp-dyn/business/specials/glossary/index.htmlhttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://www.englisch-hilfen.de/en/exercises/verbs3/index.phphttp://dictionare.oceanus.ro/
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    QUESTIONS FOR THE TEACHER

    .

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    ANSWERS ON BEHALF OF THE TEACHER

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    THANK YOU!

    See you soon for Lesson 2!

    VIVO CONNECTIONSCursuri & Traduceri

    Bucureti, Piata Foisorul de Foc, sector 2,Str. Cavaler Iancu de Flondor , nr 7, Casa Flondor, et 3.

    Tel. 0745. 145.855

    www.vivobiz.ro E-mail: [email protected]

    http://www.vivobiz.ro/mailto:[email protected]:[email protected]:[email protected]://www.vivobiz.ro/