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www.secret-retreats.com
“The world is a book, and those who do not travel read only one page.”
Saint Augustine
BE THE WRITER OF YOUR LIFE
The Audience
Who are you?
What do you want to do with your life?
Are you ready to start a professional life?
Who wants to be a… traveler
A little game to test your knowledge
of Asia… with a prize
after 10 questions
Secret RetreatsUnveil the Essence of Asia
Secret Retreats is a collection of 80 independently owned boutique
hotels, residences, restaurants and cruises throughout Asia offering
guests authentic travel experiences that go beyond typical offerings
and connect to the very heart of Asian culture and traditions.
• Reject uniformity of luxury hotel chains
• Travel experiences
• Luxury is not about extravagant and lavish facilities
• Local insight and knowledge
• Sustainable practices
Supanniga Cruise
Manda de laos
Babe
Cuca
David's Kitchen
LeDu
JL Studio
Flavours
Cuisine Wat Damnak
Locavore
Mission and Values
-Be the best representative of indelible, captivating havens
that reflect the pure essence and inner spirit of Asia.
-Strengthen their global awareness and recognition in key
markets.
- Become the reference for charming boutique hotels.
- Find unique places and experiences
- Be a community of individuals and places integrated in
their local environment and sharing their passion
- Be an awakening to a new dimension.
- Convey the beauty of life.
- Unveil the essence of Asia.
Members Selection Criteria
Criteria checklist to apply as member:
•Small properties (average 20 Rooms)
• Located in Asia
• Independently owned
• Offering unique experiences
• Highlighting local culture, traditions and
flavors
• Presence of a host on site
• Personalized service
• Charm, and attention to details
Our story is told
through
the eyes of a young
man named Kim
who’s quest is to
unravel the
mystical secret
behind an emblem
inherited from his
father. As his tale
unfolds, Kim’s
journey will lead
him to each
member’s property,
forming the link
that expresses our
fellowship.
The invisible link between properties
SECRET RETREATS IS NOT
Secret Retreats is not
for everyone
Secret Retreats is not just an online
platform
Secret Retreats is beyond material luxury
Secret Retreats is not a chain
Fast Facts
✓ The growing Secret Retreats Collection currently consists of around 100 properties
and restaurants members including:
62 Retreats and Inns
6 Villas
13 Cruises
16 Tables
✓ 9 Secret Journeys itineraries have been created so far in total, about 25 itineraries
will be designed gradually.
✓ Average property capacity : 18
✓ Average room rate 320$
✓ Offices in:
Singapore, Thailand, China, Australia, Korea, France, Hong Kong, Japan
✓ Bookings can be made online at www.secret-retreats.com or by contacting
✓ Bookings:
Facebook : SecretRetreatsAsia
Instagram : secretretreats
Twitter : @SecretRetreats
YouTube: SecretRetreats
The voyage of discovery
is not in seeking new landscapes
but in having new eyes
Marcel Proust
Experiential and Inspirational
Luxury in Hospitality
What is luxury?
Many people mix luxury with extravagant décor, 5*accommodation standards,
expensive amenities
We have a different perception of Luxury
In addition to comfort and facilities standards:
- It is rather about what comes from within people’s hearts.
- Luxury can be free if guests are open to receive it.
- It relates to a genuine service, a pleasure to serve and share in simplicity
What is an experience?
Something that happens and affects how you feel:
=> to experience something
The process of getting knowledge or skill from doing, seeing or feeling
things:
=> to have experience
The combination of both is to have your guests sharing and living unique
memorable moments
When to live an experience?• The first impression : web, brochure, media, images
• The Reservation process
• The airport pick up, drive to the property, the first person in contact
• The welcome and check in
• The room: amenities, sense of home, turn down
• All the services available: spa, restaurant, facilities, secret dinner…
• The check out
• And after departure?
The Guest Experiences
• A state of happiness
• Sharing with our guests our passion for the country, the region, our cultures
• A journey beyond the destination
• A constant presence with a special attention to details
• A personal relationship, close to friendship with an owner, a general manager, a team.
• A feeling of being welcomed into someone’s home and being part of the family
• A celebration of life and important moments in life
• A Surprise beyond expectation
How & what to communicate
to attract travellers?
-Unique Selling Points-
How can Asia/Thailand manage and succeed to luring travelers?
1) Branding – marketing affiliation - Destination Awareness
2) Cultural understanding - Adaptability
3) Highlight your Heritage(culture, gastronomy, traditions, architecture)
4) Social and eco responsibility: sustainability
5) Communication - Image and story telling
Branding – marketing affiliation
Global International
Management Chains
IHG
ACCOR
STARWOOD
Asian International
Management Chains
PENINSULA
SHANGRI-LA
TAJ
Asian Boutique
Management Chains
AMAN
BANYAN TREE
GHM
ALILA
Global Affiliations
LHW
SLH
R&C
Asian Boutique Affiliations
SECRET RETREATS
RYOKAN COLLECTION
MAHOUT
Independent Boutique Hotels
= alone
?
Chain Management
Independence
Glo
bal
G
ener
alis
ts Lo
cal specialists
Cultural understanding and adaptability
Thailand Bali
When local traditions and habits can integrate modernity and foreign influences:
Heritage: culture, cuisine, traditions, architecture
Heritage to share:
Tourism Boards and
local initiatives
Do not go where the path may lead,go instead where there is no path and leave a trail.
- Ralph Waldo Emerson
Secret Retreats Pte Ltd (201211954D)
60 Paya Lebar Road #08-12 Paya Lebar Square
Singapore 409051
www.secret-retreats.com
OFFICES: SINGAPORE • BANGKOK • BALI • CHIANG MAI• DELHI • KUNMING • SEOUL