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be energy wise | program manager | snow-making system | SEH news Fall/Winter 2009 Be Energy Wise Reduce costs, generate revenue, and do the right thing

Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

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Page 1: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

Short Elliott Hendrickson Inc.

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Fall/Winter 2009

Be Energy Wise Reduce costs, generate revenue, and do the right thing

Page 2: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

Be Energy Wise

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Uncover energy opportunities by analyzing the intricate connections that make up a community’s energy system. Businesses, residences, governments, and industries are connected as each plays an individual and collaborative role to operate energy wise.

Uncover opportunities to be more energy wise. Start with a feasibility study to understand realistic options to reduce costs, generate revenue, and to just do the right thing for the environment.

Take a trip through Energyville

• Considerthecost-savingsandenergyopportunities

• Makefacilitiesmoreenergyefficientwithsolarpower

• GainLEEDcertificationforqualified buildings to attract developers or businesses looking to satisfy sustainability criteria

• Transformrestaurantwasteoils, fats, and grease into biodiesel

Short Elliott Hendrickson Inc.

Find the MoneyLearn about the many energy fund-ing sources available to government agencies through SEH’s Financial Ad-visory Team.

Here’s just one program: The Energy Efficiency and Conservation Block Grants (EECBG) Program empowers local communities to make strategic investments to meet the nation’s long-term goals for energy independence and leadership on climate change. The program is funded nationwide by $3.2 billion through the American Rein-vestment and Recovery Act.

SEH helps our clients identify, harvest, and use renewable energy sources. It begins with the idea, and we help you assess your project with feasibility studies, identify funding, work with you through project completion, and can work with you through operations and maintenance.

Reduce costs, generate revenue,

and do the right thing

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Page 3: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

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• Usetheconstanttemperatureatthe bottom of a lake for heating and cooling buildings

• Switchtointelligentstreetlightingsystemsthatextendequipmentlifeand reduce operating and mainte-nance costs

• Reduce your cooling system load with green roofs

• Evaluateenergysourcesthatmaybe available from local industries

• Reducewastetolandfillsbyre-using up to 75 percent of materi-als on a construction demolition site;convertinglandfillgasto energy;changingoldlandfills to wind farms

• Considercombinedheatandpower(CHP)districtstore-usewaste heat

• Capturemethanefrommanure for gas-firedboilersfordistribu-tion to customers, and to power boilers, that, in turn, keep anaer-obicdigestersworkingefficiently

• Useindigenousplantsandotherlandscapearchitecturetechniquesto reduce water consumption

• Considercreatingfuelforcity-owned vehicles and encourage the purchase of more alternative-fueled vehicles

• Considerunderdevelopedlandfor wind energy or solar farms

• Conservewaterenergybyelimi-nating lawn irrigation systems on new development sites and instead consider using natural methods such as rain gardens

• Createeco-industrial/green technology parks to generate economic development and create jobs

• Analyzeyourtransmissionsystemto be ready to transfer power from alternative sources (like wind farms)tousers

• Lookforrenewablebiomass opportunities such as wood used for heat or electricity by industries, utilities, and residences

• Assess“roofspace”throughoutthe community for solar instal-lations

• Capitalizeonwastestreamsfrom feedlot operations and food pro-cessing plants to generate biomass for fuel production

(Read about communities and organiza-tions being Energy Wise on page 4)

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Page 4: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

4

Building With the End in Mind

TheUniversityofWisconsin-FoxValleyrecentlyopenedtheirenergyefficient45,000-sq.-ft.CommunicationsArtsCenter.SEHarchitectsdesignedthebuildingwithLEEDsilvercertificationasthegoal.Thebuildingincludesenergyefficient,heatrecoverysystems,efficientandlow-pollutionlighting,energyconservingdrainagesystems,energyefficientroofing,andmore.

Generating Energy and Jobs

TheMinnesotaBoisForteBandofChippewaTribeisexpandingtheir options for economic development and job growth by developing new energy. SEHconductedafeasibilitystudytoidentifyrenewableenergyoptions,including a cellulosic biofuel conversion plant and wind energy technolo-gies. Now in progress is the design and development of a demonstration biofuelplantthatwillproduce1-4million gallons per year and create long-term employment.

Find the Low Hanging Fruit

Acommunity’sstreetlightscouldaccountforasmuchasone-thirdofacity’senergy use. Not only does switching to an intelligent lighting system slash en-ergycostsandextendequipmentlife,itgivesclientsmorecontrolovertheirlighting systems by allowing remote monitoring and control. New electronic components communicate information over existing power lines regarding energyusageandtrafficandweathersensordatatoenableportionsofthelighting system to automatically dim.

Developing the Private/ Public Win-Win

Workingcollaborativelywithamu-nicipal client and a private industry, SEHhelpedinitiateaCombinedHeatandPowerarrangementtohelpusethemunicipality’sun-cooleddischarge at a treatment facility. Theyuseda“districtheating”net-work to provide heat to an industry, which created a heat source for one entity and eliminated the need to expend energy to cool the discharge.

Leaving No Energy Source Untapped

TheCityofMaplewood, Minn.,securedSEHservices to assess their energy usage and distributed generation capabilities holistically. Included in the assess-mentistheefficiencyoftheirfacili-ties, generation capacity, and their community transportation system, and fleet management.

Communications Arts Center – The University of Wisconsin - Fox Valley

Contact one of SEH’s energy experts:

Minnesota, South Dakota, North Dakota: George Johnson at 800.325.2055 or [email protected]

Colorado, Wyoming: Brad Kovach at 800.490.4966 or [email protected]

Wisconsin, Indiana: Mark Broses at 800.472.5881 or [email protected]

Be Energy Wise

Page 5: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

5Short Elliott Hendrickson Inc.

In his previous life, Professional Engineer and Project Manager Matt Pellinen worked on farms — wind farms, that is. Now he’s brought that wind expertise to SEH’s Energy team, and to you, our clients.

Matt’s expertise lies first in his ability to determine wind farm eligible sites. Finding the perfect site is more than identifying a windy area, according to Matt. You also must determine how much energy a

location will produce, who will buy the energy, and how will you deliver the energy.

Once this is determined, Matt’s extensive background helps him to serve as a liaison between developers, engineers and construction contractors. He bridges the gap between the developer’s needs, the engineering of wind power, and the contractor’s needs for accurate cost estimation. In addition, Matt’s work in Engineer/Procurement/Construct (EPC) contracts helps developers

with not only identifying “wind-appropriate” sites, he calculates the initial estimate and site design.

SEH will couple Matt’s wind energy expertise with the wide range of SEH disciplines to support energy projects, including Environmental Assessment Worksheets, Environmental Impact Statements, and National Environmental Policy Act requirements. In addition, SEH geotechnical experts help evaluate the soil, and experienced surveyors map the site.

Matt’sresumehighlightsexperiencesinbothsmallandlargewindfarm projects,oneofhismarqueeprojectsincludestheOklahomaUniversity

SpiritWindFarminWoodward,Okla.Mattprovideddesignassistanceandestimatingforthe44-windturbineproject.Theprojectincluded

construction of 10 miles of road durable for turbine deliveries andmovementofheavyconstructionequipment,anelectri-

cal collection system, foundations for the wind turbines, construction of a substation and meteorological tow-

ers, and design and construction of an operations and maintenance building.

“Wind Master” MattPellinenJoinsSEH

PROFILE

Contact Matt Pellinen, PE, at 218.322.4451 or

[email protected]

Page 6: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

ClientTALKSEH wants to hear from you!

Finding the Perfect Balance

Program Managers Balance Stakeholders Needs

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When taking on the task of a complex project involving multiple stakeholders, a client has a myriad of issues and concerns to consider. Clients may need to obtain permis-sion from state and federal agencies, fulfill requirements

from multiple regulatory interests, or build consensus. Each stakeholder must take different steps throughout the

project’s lifecycle to reach successful project comple-tion. With involvement of multiple stakeholders—who each may have a different focus, priority, and level of interest— more clients are adding a Program Manager to their teams. The Program Manager focuses

on the entire program of interrelated elements that have to be addressed for the project to meet goals.

Here is how some SEH clients handle projects with multiple stakeholders:

For the past two-and-a-half years, the City of Loveland, Colo., managed a project which

required state and federal approvals to modify two major interstate interchanges (I-25/US34 and

I-25/Crossroads). While the City hired a consultant to perform the studies and design the interchange, the City did not have the time or specialized knowledge to verify that the multiple agency requirements were being met to

move the project forward. The City hired SEH to serve as Program Manager to secure approvals and keep stakeholders

involved and informed.

“The challenge is in balancing several aspects—satisfying program requirements, identifying budget factors, and being within a realistic budget to finance. First and foremost, is being in compliance with all regulated safety rules. We put together the leadership team with various perspectives to pull together ideas and priorities and come up with an acceptable approach and planned results from the project.”

– James Eagon, AssistantCampusDeanforStudentServices, Project: UniversityofWisconsinFoxValleyCommunicationArtsCenter,Appleton,Wis.

“When we do a project, we co-sponsor with local governments within our District boundary, and we also take into consid-eration any public or private stakeholders within the project area. When working with all these entities, it is easy to get distracted with different special projects and agendas. Our main goal is to solve multi-jurisdictional drainage and flood control issues. We manage the projects, coordinate funding with local governments, and hold contracts with engineers to oversee each project. This approach keeps projects moving in the right direction so everyone’s concerns are dealt with, and we stay on the path of our initial project goals.”

– Shea Thomas, PE,SeniorProjectEngineer, MasterPlanningProgram;UrbanDrainage andFloodControlDistrict,Denver,Colo.

Page 7: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

7Short Elliott Hendrickson Inc.

teChniCallySPEAKING

ThreeRiversParkDistrictwillcontinuetoside-stepmothernature’sunreliablesnow-makingcapabilities andmakegoodonitspromisetokeepopenHyland

Ski&SnowboardArea(HSSA)inBloomington,Minn.thankstoa$1.5millionsnow-makingproject.

Inpastseasons,dependingontheweather,ittooksnow-making and grooming crews six to eight weeks to cover the

park’s35acresintwotothreefeetofmachine-madesnow.Itisexpectedthatthenewsnow-makingsystemwillcutthistimeto

fourweeks.ThisisgoodnewsforThreeRiversParkDistrictbe-cause it means skiers and snowboarders can hit the slopes during

the most lucrative part of the season.

The Technical SideTheHSSAsnow-makingprojectincludesanew748-square-footutility

building that will house a new wet well, two new water pumps, and new undergroundwaterpipes.Theprojectincludesupgradingtwoexisting

water pumps and adding six new snowmaking machines to the 17 already in use.AccordingtoSEHProjectManagerPaulPasko,thenewwell,pumps,and

pipes won’t necessarily pump more water—but they will deliver the water to the snow-makingmachinesatafasterrate.“Takeacanofsoda,forexample,and

imaginehowmuchfasteryoucoulddrinkitifyouusedtwostrawsinsteadofone,”Paskoexplained.“Theamountofliquidinthecanmaynotchange,buthowfast

it’spulledfromthecandoes.”

However,snow-makingcanonlytakeplacewhenthetemperaturedropsto27degreesorlower.Thatisbecausemachine-madesnowistheresultofwaterbeingforcedthrough

pressurized air to form a white crystal, which is then thrown onto the slopes to create a pow-derybase.Withoutthecoldair,themachine-madecrystalscan’tformproperlyormaintain

their consistency.

For more information about

SEH’s snow-making projects

and winter activity feasibility

study capabilities, please

contact Paul Pasko

at 952.912.2611 or

[email protected]

let it snowNew Snow-Making System Creates Snow Faster. Slopes Open Sooner.

Page 8: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

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MASLA Recognizes SEH’s Wyoming Corridor Project

SEH’s enhancement study to beautify the U.S. Highway 20/26 Corridor

in Casper, Wyo., received high marks from the Minnesota Chapter of

the American Society of Landscape Architects (MASLA). While the

project was located in Wyoming, Minnesota Landscape Architects

completed the project.

The project received a MASLA Merit Award for the planning and

research completed for the corridor by the SEH Planning and Urban

Design Group. The Group employed Context Sensitive Solutions

and worked with stakeholders from the Casper Area Metropolitan

Planning Organization, Wyoming Department of Transportation and

representatives from three municipalities along the corridor, to craft

an enhancement plan in harmony with community design preferences,

a unique high desert environment, and varied land uses.

Becky Blue Receives 2009 Polaris Leadership AwardTheMinnesotaGIS/LISConsortiumpresentedoneofthree2009PolarisLeadershipAwardstoSEHDirectorofGISServices,BeckyBlue.ThePolarisLeadershipAwardwasestablishedtorecognizemid-careerGIS

professionals who demonstrate a beacon of energy and creativity that inspires and guides their industry.

Beckyhas17yearsofvariedexperienceintheGISfield

with15ofthoseyearsworkingatSEH.

ThreePolarisLeadershipawardsaregiveneachyearbasedon the following criteria:

Five or more years of significant industry contributions •thatbenefitthestateanditscitizens.

Demonstrated leadership, energy, and creativity• within and beyond one’s normal job environment forthebenefitofthegreaterGIScommunity.

Involvement in the Minnesota GIS/LIS Consor-•tium (e.g. board member, conference workshop presenter,ornewsletterarticleauthor).

Beckywaspresentedwithanhonoraryplaqueatanawardsluncheon.AsummaryofherawardqualificationswillbepublishedintheGIS/LISConsortiumnewsletterandon their website.

Trusted Advisors.Award-winning

solutions...

Page 9: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

9Short Elliott Hendrickson Inc.

SEH’s Burnsville Water Treatment Plant Project Wins MEI AwardTheMinnesotaEnvironmentalInitiative(MEI)awardedthe2009NaturalResourcesProtec-tionandRestorationAwardtoSEH’sBurnsvilleWaterTreatmentPlantProject.SEHprovideddesign,bidding, and construction services for the new surface water treatment plant thatnowworksalongsidetheCityofBurnsville’s existing water treatment plant to help treat four to six million gallons per dayofwaterfromanear-byquarry.

TheprojectwasdesignedinaccordancewiththeMinnesotaSustainableBuildingGuidelinesandwillincludethefirstgreenroofconstructedintheCityofBurnsville.

MEIrecognizesinnovativeprojectsdesignedtoimple-mentsustainablesolutionstopreserve,protect,and/orrestoreMinnesota’sland,water,biologicaldiversity,and other natural resources.

SEH Project Named a Gold WinnerThe American Concrete Pavement Association named SEH’s William White Blvd. Defense Access Road Project in Pueblo County, Colo.,

a Gold Winner in County Roads.

SEH assisted county, state, and federal governments in com-pletion of the Defense Access Road to the Pueblo Chemical Depot. The Depot project is part of an international agree-

ment to destroy chemical weapons in the United States. Mustard gas is stored at the Pueblo Chemical Depot.

SEH provided construction management services and developed road plans for the new roadway, including reconstruction and expansion projects for the state

highway and local roadways that make up the Defense Access Road.

SEH Awarded for Environmental Efforts

SEH received a 2009 Federal Highway Administration (FHWA) Exemplary

Human Environment Initiatives (EHEI) Award for encouraging non-motor-

ized transportation on the Stillwater Lift Bridge Management Plan project.

The FHWA EHEI awards recognize outstanding examples of transportation

projects that either create or improve conditions for human activities while

protecting the natural environment.

Page 10: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

Short Elliott Hendrickson Inc.10

Sustainability features include:

East-westbuildingorientation for solar gain control

Maximizeddaylightingand lightfixtureswithphotosensors

Copiousviewstotheexterior

Louversandlightshelvesto minimize glare and heat gain,

and introduce more natural light into the interior spaces

Energy-efficientexteriorwalls and roof and white reflective

roof membrane

Paintwithlowvolatileorganic compounds(VOCs)topromote a healthy interior environment

Constructionmaterialswith a high recycled content

Concretemasonryunitscarefully selected and arranged to echo

nearby rock outcrops

Maximizedopenspace

Alivingsnowfence

Asiltfenceforerosioncontrol

Rain water collection for wetland creation and landscape irrigation

Energy-savingindirect/direct evaporative cooling units that

use no refrigerants

Operablewindows

Ultra-low-flowwaterfixtures

20kWwindturbinetappingintoan abundant natural resource to

generatepower(insetphoto)

When the Bureau of Land Management (BLM) of Wyoming decided to build a new field office in Rawlins, Wyo., to accommodate approximately 100 BLM employees, they knew sustainable design was the only way to go. Boasting numer-ous sustainable and high performance features, the Rawlins Field Office build-ing earned the “Leadership in Energy and Environmental Design” (LEED) for New Construction Gold certification through the U.S. Green Building Council’s (USGBC) Green Building Rating System.

SEH held the prime design contract for the new two-story, 31,540-sq.-ft. building that houses offices, a laboratory, and support spaces. The facility is the second BLM facility to earn LEED Gold certification.

“The Rawlins Field Office Building reflects the BLM’s mission to sustain the health, diversity, and productivity of the public lands it oversees,” said Dennis Carpenter, Assistant District Manager with the BLM’s High Desert District. “I can attest first-hand that the building provides a comfortable, healthy environment for BLM personnel.”

The design team was led by SEH’s Lakewood, Colo. office, which pro-vided project management, civil engineering and site development services. SEH was supported by The RMH Group (mechanical/electrical engineering, LEED consulting, energy modeling, daylighting modeling), Chamberlin Archi-tects (architecture) and Wenk Associates (landscape architecture). As the project’s LEED consultant, the RMH Group guided the LEED process from initial registration through final certification with the USGBC. The team worked together to achieve all of the economically available LEED points.

PROjeCtSPOTLIGHT

BLM Rawlins Field Office Building Earns LEED®– Gold Certification

Page 11: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

Short Elliott Hendrickson Inc. 11

SEH Names New Firm Associates

Eight SEH employees recently reached the professional achievement of firm Associate. These individuals have demonstrated strong leadership and exemplary job performance to help SEH fulfill its business goals. New Associates include:

5 Chris Blum, PE – Structural Engineering (Madison, Wis.)

6 Brian Kent, CHMM – Environmental Services (Chippewa Falls, Wis.)

7 Doug Klamerus, PE – Water Engineering (St. Paul, Minn.)

8 Mike Kuno, PE – Municipal Engineering (Sioux Falls, S.D.)

9 Bonnie Morey – Professional Development/Human Resources (Minneapolis, Minn.)

10 George Walton, PE – Highway Design (Laramie, Wyo.)

11 Jessica Werder, PE – Wastewater Engineering Design (St. Paul, Minn.)

12 Joonho Yo, AIA, LEED AP – Architecture (Denver, Colo.)

SEH Announces New Leaders of Key Service Areas

SEH recently promoted four professionals to direct the growth and operations of specific service areas.

1 Patrick Planton, PE, will lead the companywide growth efforts of the Water Engineering Group

2 Jon Strand, PE, will lead SEH’s Water Engineering Group in Wisconsin and Indiana

3 Brad Kovach will lead SEH’s Natural Resources Group in Colorado and Wyoming

4 Dan Elsner, PE, will lead the company’s Water Resources Group in Colorado and Wyoming

SEH Introduces New SubsidiaryDemonstratingSEHInc.’scommit-ment to supporting operations in Indiana,thefirmlaunchedsubsid-iarySEHofIndiana,LLC.Jim Newman,PE,servesasthecompanypresidentwithJamesFraser,KerryKeith,andMattReardonascorpo-rateofficers.

SEHofIndianaprovidestheoppor-tunity to better serve clients in Indi-ana and to remain competitive with otherIndiana-basedfirms.Indianaclients will have access to a full range of services, including municipal engineering, planning, economic development, water, wastewater, environmental, transportation, and energy services.

Visitwww.sehinc.com/hammond/index.htmtoviewasampleofSEHIndianawork.ThesitehighlightstheHammondLakesAreaMar-quettePlanImprovementProjects—a$31.4MinvestmentbytheRe-gionalDevelopmentAuthorityforshoreline enhancements.

SEHofIndianajoinstwootherSEHsubsidiaries:SEHDesign|Build,Inc.andSEHTechnologySolutions.

For more information, call our Lake County, Ind., office at 219.513.2500

9200 Calumet Avenue, Suite N501, Munster, IN 46321-2885

Short Elliott Hendrickson Inc.

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SEH News...

Page 12: Be Energy WiseMatt’s resume highlights experiences in both small and large wind farm projects, one of his marquee projects includes the Oklahoma University Spirit Wind Farm in Woodward,

Short Elliott Hendrickson Inc.

SEH News (continued)...

Seh Opens la Crosse, Wis., Office

SEH recently opened a new office in La Crosse, Wis. to better serve our clients in the southwest portion of Wisconsin. With 8 offices located throughout Wisconsin, SEH has done work in and around La Crosse for several years, and this provides the opportunity for SEH to be “just down the street” from our clients. Randy Sanford, PE, who has been with SEH for more than 5 years, will serve as the Office Manager. In La Crosse, you will find SEH at 1601 Caledonia Street, Suite F, and can reach us at 608.782.3161.

SEH Clients Make “Top 100 Best Places to Live” List

SEH congratulates these clients for being chosen as one of the “Top 100 Best Places to Live” in the United States by Money magazine:

•Louisville,Colo.,1st

•Chanhassen,Minn.,2nd

•Middleton,Wis.,4th

•Superior,Colo.,13th

•Chaska,Minn.,20th

•NewBerlin,Wis.,34th

SEH Staff LEEDs the Way

More and more clients expect sus-tainability principles to be a part of their projects. In response, SEH is growing its ranks of LEED* accred-ited professionals. SEH professionals who have recently received accredi-tation, include:

1 Bob Kost, RLA, AICP – Planning and Urban Design (Minnesota)

2 Gus Blumer, RLA – Planning and Urban Design (Minnesota)

3 Doug Bach, PE – Environmental Engineering and Scientists (Wisconsin)

4 Gloria Chojnacki, CHMM – Environmental Engineering & Scientists (Wisconsin)

*LEED (Leadership in Energy and Environmental Design)

SEH In Sight is the official newsletter of Short Elliott Hendrickson Inc. (SEH®), an employee-owned multidisciplined firm of architects, engineers, planners, and scientists with multiple offices across the nation. Designed for our clients, this publication communicates industry trends, client news, and SEH happenings. © 2009

CoRPoRATE oFFICE3535 Vadnais Center Drive, St Paul, MN 55110-5196

TEL: 800.325.2055 | FAx: 651.490.2150 | E-MAIL: [email protected] WEB: www.sehinc.com

CEo/President: Michael Kraemer, PE

For additional information, contact Corporate Communications Manager Daneeka Marshall-Oquendo.

•LinoLakes,Minn.,36th

•Pewaukee,Wis.,61st

•Germantown,Wis.,76th

•Owatonna,Minn.,97th

•Columbus,Neb.,99th

Best Wishes this Holiday SeasonDuring this holiday season, we want to take a moment to say thank you for giving us the opportunity to serve as your Trusted Advisor. This year has been a challenge for us all with such a volatile economy, but your continued support and confidence in our services allowed us to continue to provide a wide array of services to you – our clients – and opportunities for our employees. So, again, thank you, and best wishes to you and yours during this holiday season!

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