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BURKHEAD-DEVANE LABEL SPECIALISTS

• Founded in 1924

• Centrally located just off I-95 in Fayetteville, NC


• ISO 9001:2008

• Nationally Certified Woman-Owned Minority Supplier

• cGMP compliant to Pharma Standards


BUSINESS FOCUS - PHARMA

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2004 2005 2006 2007 2008 2009

Pharma

Other

• All labels are converted in compliance with pharmaceutical SOP’s

• Healthcare customers comprise 95% of current business

REJECTION TRENDING

• Implementation of ISO 9001:2000 in 2006 provided a direct positive impact

improving the consistent quality of our product

BURKHEADEVANE Inc. Label Specialists

DELIVERY ANALYSIS

• 100% on-time delivery since May 2007 in conjunction with ISO

Management Review meetings




Burkhead-DeVane’s Recent Evolution

Burkhead-DeVane welcomed the 21st century by winning 5 pharmaceutical related awards

An initiative was implemented to expand the North Carolina healthcare client base and focus on pharmaceutical

label opportunities nationwide

Pharmaceutical sales staff was expanded

2002-2005 a healthcare customer base was established in the targeted area

2000-2009 over $1.2 million was spent on equipment to address healthcare labeling capacity and innovation

Burkhead-DeVane continues to be a debt free, privately-owned company

Financial costs analysis performed in 2004, 2006, and 2008

Burkhead-DeVane ISO 9001:2000 certified in 2006

National Minority Vendor certification through the

Women’s Business Enterprise National Council (WBENC) in 2006

Equipment validated 2007-2008

Continued staff expansion and training in 2008

ISO 9001:2008 achieved in February 2009

Plant Renovation 2008-2009

Equipment Re-validation 2009


RENOVATED PRESS ROOM


RENOVATED CORRIDOR TO QUALITY DEPARTMENT


RENOVATED QUALITY DEPARTMENT


SECURED HOLDING AREA


RENOVATED TRAINING AND SALES SUITE


Burkhead-DeVane Label Specialists

Process Flow Chart

Administration

order received and confirmed back to customer specified material and tooling ordered

Art Department

proof generated & approval obtained from customer printing plates created/approved/issued

or plates issued for repeat items

Manufacturing

press scheduled material, inks, tooling delivered to press

press sheet and specified tests prepared by press operator for approval quality approval obtained from quality manager using vision equipment

labels run on press printed labels secured in locked cabinet pending inspection

Inspection

inspection template created by inspector template approved by quality manager

labels inspected on vision system equipment sequential numbering applied if specified labels packed per customer specifications

Shipping

labels warehoused in secured area awaiting ship date final review and approval of each job by a manager prior to shipping

jobs are shipped per customer specifications

BURKHEAD-DEVANE PREPRESS DEPARTMENT

• Proofs are available in electronic or hard copy formats

• FTP website implementation available upon request

• Plates are made in-house

of cyrel and item numbers

are imbedded into each

cyrel plate

• Plates are identified and

filed by company name

and item number

• Plates are secured in a

locked temperature

controlled storage area

• Offsite secured storage of

original art is maintained

and updated monthly

• Plates, negatives, and job

history jackets are

obsoleted or destroyed

per customer instructions


BURKHEAD-DEVANE PREPRESS DEPARTMENT

• First In First Out Inventory

system- stock segregation by

material and date

• Environmentally controlled

• Humidity monitored

• Pest control implemented

• Just In Time material –

Fasson Distribution Center

located 2 hours away

• Locked quarantine area

• Preferred supplier base

monitored with long-

standing supplier

relationships

• Burkhead-DeVane

employs 1% net 10

payment terms with

suppliers


BURKHEAD-DEVANE WAREHOUSE

FLEXOGRAPHIC PRINTING

• Cost effective

• High quality images•4 color process

•Graduated screening

•Excellent bar-code readability

•Crisp vignettes

• Skilled Operators

• Technology expanding

• Capabilities• Print on film or paper materials

• ECL’s – extended copy labels

• Peel-away labels

• Coupons and piggyback

marketing labels

• Print both sides of web –

facesheet and adhesive side

• +/- .005” registration for

specialized constructions


VISION SYSTEM APPROVAL REQUIRED PRIOR TO

PRESS RUN

• Printed press sheet is electronically compared to the customer approved PDF

image on the Eye-C Proofiler vision equipment by quality manager

• Eye-C Proofiler purchased 06/2004, upgraded 12/2009


STRATIX XAMINER ELITE 500 BAR CODE READER

• Purchased 10/2003

• Calibrated as per specifications

• ISO and ANSI grading systems

ISO level 2 or ANSI level B- minimum acceptable

• Verification of horizontal symbologies


DATAMATRIX 2D BARCODE VERIFIER

• ISO and ANSI grading systems

ISO level 2 or ANSI level B – minimum acceptable


• Verification of 2 dimensional symbologies


SUTHERLAND INK RUB TEST

• Dry rub test consists of 50 strokes back and forth across the press sheet with

a 4 pound weight per ASTM D-5264 Standard.

•Scuff test assures print integrity through the use of appropriately cured inks

and varnishes


X-RITE COLOR SPECTRODENSITOMETER

• Provides objective reading of PMS printed ink color to conform to

customer specifications


• Calibrated as per specifications


PRESS DEPARTMENT

• 6 presses, 7” to 13” web widths with clearly defined and labeled work areas

• Camera monitoring systems

• Adjustable anvils and load cell pressure gauges to ensure accurate die cutting


SECURED AND CODED LABELS AWAITING

INSPECTION

• Each job is placed in an empty cabinet and secured until scheduled for

inspection

• Manager secures the cabinet and signs a line clearance

• Job is coded according to pending requirements


BURKHEAD-DEVANE INSPECTION DEPARTMENT

• 4 KOR rewinders purchased 2004-2009

• AVT and Menzel vision system equipment - calibrated weekly –

purchased 2004-2009

• Accommodates ½” to 13” web widths


• Operators create an inspection template which Quality Manager approves

against the customer approved PDF proof

• Electronic detection stops and reverses the web if an error is detected for

trained operator to review and remove defective material

• Web is electronically re-inspected following all error indications

• Web is slit into individual finished rolls


100% VISION SYSTEM INSPECTION

SEQUENTIAL NUMBERING AVAILABLE

• Alpha-numeric sequential numbering for inventory control is available

• Weekly equipment calibration

• Certified authentication reports available


BURKHEAD-DEVANE SHIPPING

• Packaging and shipping is in compliance with customer specifications

• Completed labels are held in a secured area awaiting ship date

• Vendor managed inventory is available


BURKHEAD-DEVANE

CUSTOMER FEED-BACK

We asked our Customers in a recent Customer Survey:

Are there any areas where you feel we have

met or exceeded your expectations of

Quality, Delivery or Service recently?

“They Said . . .”

•“Delivery of emergency labels – the willingness to hand deliver.”

• “Exceeded expectations in quoting time and delivery.”

•“Always reacts quickly with quotes and expedited orders. Rush orders are always

• turned around quickly (usually within 1-2 days) despite standard 2 week lead

• time.”

•“Customer service is outstanding.”

•“Yes, excellent in terms of reviewing specs, identifying issues before they arise.”

•“Burkhead is prompt to address any potential quality issues. Very accommodating

• if a quick delivery is required.”

•“Any order we place is always treated with a very high level of professionalism and

• service.”


BURKHEAD-DEVANE NEW INITIATIVES

• Management Information System implemented in 2010

• FTP website implementation available as needed by customers

• Unique bar-coding available as needed by customers


Please take this time to ask any questions you may have.

Contact Information:

Burkhead-DeVane Label Specialists, Inc.407 Cumberland StreetFayetteville, NC 28301PH: (800)633-2450FX: (910)483-4754

Toni LipscombSales Manager(910)273-5297 - [email protected]

Davis DealSales Representative(910)322-6434 - [email protected]

or

Boo DeVane(910) 261-1638 - cellVice-President / [email protected]


mailto:[email protected]



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