BDM Course Guide 2012

www.bdtgroup.co.uk

BDM Course Guide

Developing Successful Companies

Pages 3 - 7

Level 3 Award/Certificate/Diploma Course introduction ....... 9 VRQ 3 .............................. 10-11 NVQ 3 .............................. 12-13

Pages 9 - 13

Pages 15 - 19

Level 2 Certificate Course introduction ....... 3 VRQ 2 .............................. 4-5 NVQ 2 .............................. 6-7

Level 5 Award/Certificate/Diploma Course introduction ....... 15 VRQ 3 .............................. 16-17 NVQ 3 .............................. 18-19

BDM Courses Impact Courses ................ 23

Funding Information ...... 24

Pages 21

Pages 23 - 24

BDM Courses Degree Programme ........ 21

1Developing Successful Companies level 2

IntroductionWe are a leadership and management training specialist based at the Innovation Centre Longbridge in Birmingham at the heart of the regeneration and establishment of the education corridor through this key part of the Midlands. We deliver nationwide through our continuously developing partnerships with training centres across England allowing us to provide open courses at our bespoke training facilities and within organisations throughout the country.

We believe developing people is the key to success for any organisation and sharing & enjoying this change process is what drives us.

Due to strong links with a number of government funding agencies we are able to offer funding to individuals and businesses for a number of our courses at many levels. Unfortunately, our ability to provide funding is vastly diminishing meaning in the near future we will no longer be able to fund our courses. So be sure to act now in order to take advantage of the funding that is currently available.

CoursesBDM offers a varied and versatile range of courses for professionals and organisations. We are a Leadership and Management training specialist offering ILM accredited courses from Team Leader training up to Senior Management with our professional and one-year Management Degree Programme.

We also provide many professional and accredited, impact courses usually lasting one day in a variety of areas such as: Web Marketing, Leadership, Management, Sales and many more.

Contact us today to see how we can help develop you and your organisation.

t. 0121 222 5738 e. [email protected]

Business Development Midlands Ltd Innovation Centre 1 Devon Way Longbridge Technology Park Birmingham B31 2TS

BDM - Business Development Midlands Ltd A fast growing, quality driven organisation dedicated to providing our customers with best value training and business growth services.

ILM Level 2 Team Leader

“The versatile Level 2 programme develops the full range of

interpersonal skills and knowledge needed to be a successful Team

Leader. At Level 2 learners have the opportunity to gain NVQ, VRQ and

Functional Skills qualifications at both Award and Certificate level.”


Level 2 Award/Certificatein Team Leader Training

What Is It?The versatile ILM Level 2 programme develops the full range of interpersonal skills and knowledge needed to be a successful Team Leader. At Level 2 learners can choose from NVQ and/or VRQ qualifications at both Award and/or Certificate level with the VRQ element being classroom-based learning, aimed at pushing the student forward and NVQ being assessment-based aimed at evaluating the level of the Student.

In order to qualify for funding students must complete both NVQ and VRQ certificate along with an integrated Functional Skills qualification.

Who Is It for?The course is aimed at practising or aspiring Team Leaders who want to learn new skills and extend their existing skills in the area of team leadership. This course is also often very useful for business owners who are looking to develop their Leadership Skills.

Main Job Roles applied to: • Team Leader • Shift Leader • Charge Hand

Depending on the focus of your job, you might learn other skills like how to allocate and check other people’s work; plan and implement change; manage projects or budgets; carry out operational plans; recruit staff; or develop customer service skills.

What will I learn?On this course, you’ll learn the theories of Team Leading and how business works. You’ll manage your own workload; lead others; work effectively with other people; and learn how to get your point across through talking and discussion with others.

Candidates will expect to produce a real evaluative work based project which would be a valuable analytical tool for the individual or company.

What do you get? (Depending on route chosen) • ILM NVQ in Team Leading • ILM VRQ in Team Leading • Functional Skills Qualification • Membership to BDM/ILM

ProgressionLeads to Level3

For Team leadersFunding Available to Businesses

4 www.bdtgroup.co.uklevel 2

The ILM Level 2 Award in Team Leading and ILM Level 2 Certificate in Team Leading are qualifications specially designed to give practising or aspiring team leaders a solid foundation in their formal development as a leader.

The Award is a concise qualification designed to give learners a basic knowledge of the various roles, functions and responsibilities of a team leader and the limits of their authority and accountability. The mandatory unit in ‘Developing yourself as a team leader’ is a good starting point for team/cell leaders who are new to their roles or for aspiring leaders who wish to gain a solid understanding of the principles and practicalities of team leading.

The Certificate builds and broadens the skills and knowledge gained in the Award (please note candidates may join the Certificate directly and are not required to undertake the Award as a prerequisite). Here, practical techniques in motivating teams, plus planning and monitoring their work are exploredwithin the additional mandatory units of this larger qualification.

Level 2 Award/Certificatein Team Leader Training


Level 2 Award Level 2 Certificate

Credit value Minimum 3 credits Minimum 13 credits

Guided learning Minimum 22 hours Minimum 65 hourshours

Duration Completion within one year Completion within two years

Structure • Induction – one hour • Induction – two hours • Tutorial support – at least One hour • Tutorial support – at least two hours • One mandatory unit with a credit value of 1 • Three mandatory units with a combined • Optional units with a minimum total credit of 2 credit value of 4 • Optional units with a minimum total credit value of 9 Assessment • Reflective review • Reflective review , plus– mandatory units • Mini Project Assessment Depending on the units selected, a choice of: reflective reviews, oral briefings,– optional units case studies, short answer questions, work-based assignments or centre-devised alternatives Entry requirements There are no formal entry requirements but participants will normally be practising or aspiring team leaders with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme


2 VRQ


All learners are able to choose from a diverse range of optional units to build their qualification – either an Award or a Certificate (see the tables below and overleaf). This high level of flexibility allows individuals or their employers to custom build a qualification focusing on the key areas of team leading that are most relevant to their specific roles, industry or organisation. From exploring induction and coaching in the workplace, to dealing with customers lawfully, the ILM Team Leading qualifications can be fully tailored to meet the varying needs of candidates across all employment sectors.

Overview of Units Unit Title Credits Mandatory

Developing yourself as a team leader 1 A C

Motivating the work team to perform 1 C

Planning and monitoring work 2 C

Developing the work team 1 C

Induction and coaching in the workplace 2

Leading the work team lawfully 1

Fulfilling customer requirements 2

Providing quality to customers 1

Using information to solve problems 1

Dealing with change in the workplace 2

Maintaining a healthy and safe work environment 2

Diversity in the workplace 1

Using resources efficiently in the workplace 1

Communicating with people outside the work team 1

Briefing the work team 1

Workplace communication 1

Workplace information systems 1

Business improvement techniques 2

Leading your work team 2

Managing yourself 1

Enterprise awareness 3

Dealing with customers lawfully 1

Learning resources

There is a range of materials available to support ILM qualifications, for full details browse online at www.i-l-m.com/shop.

The following are suitable for the ILM Level 2 Team Leader Qualifications: • Building Success. A flexible training resource comprising 115 half-hour sessions which cover all the Level 2 Team Leading units in ‘license to print’ format on CD

• Leading Teams by David Pardey. This publication has been endorsed by leadership guru John Adair and is a highly recommended study aid for the Level 2 TeamLeading qualifications

• Unit assessments. A range of ready-to-use assessments, complete with mark sheets, covering units and clusters of units

• Videos. Choose from ‘Teams that Work’ and ‘Vision for Change’ Both videos feature real case studies, not actors, and are supplied with full support materials

ILM Membership

All learners can gain free development support for six months with ILM Trial Membership package. ILM membership brings access to a wide range of online resources, news and information that have been specially selected to support management learning and development. It’s the idea way to help learners get the most from their ILM programme and support their management career.

2 VRQ


Level 2 Certificatein Team Leader Training


2 NVQ

The ILM Level 2 NVQ Certificate in Team Leading has been designed for team leaders who have some personal autonomy and responsibility, and who collaborate with others to deliver work. The NVQ gives learners the opportunity to develop the core competences needed by team leaders in today’s dynamic business world.

ILM Level 2 NVQ Certificate in Team Leading

Minimum 17

Minimum 72 hours, maximum 97 hours

Induction – one hour

Tutorial support – at least one hour

Three mandatory units from Group A with a credit value of 10

One optional unit from Group B with a credit value of 5

One optional unit from Group C with a credit value of 2

ILM NVQs are assessed using evidence from the workplace. This could include observation, professional discussion, questioning/interviews/witness testimony, physical products of work (such as plans, reports, correspondence etc) or other methods allowed within the QCF. Please note simulation is not allowed.

There are no formal entry requirements however learners:

• will undertake an initial assessment to determine the appropriate NVQ level and optional units

• should normally be employed in a team leading role to gather evidence from the workplace for assessment

• who are not currently in employment may be able to join the qualification if they are able to gather evidence of recent team leading experience in a paid or voluntary capacity from within a period of three years of registration.

Completion within three years

Credit value

Guided learning hours

Structure

Assessment

Entry requirements

Duration


Learners take three mandatory units focusing on managing personal development, working relationships with colleagues and communicating information and knowledge. They then choose from a diverse range of optional units to complete the qualification, tailoring their learning to meet their individual and organisational needs.

Learning resources


The following are suitable for the ILM Level 2 NVQ Certificate in Team Leading: • Building Success 2, published by ILM in partnership with QMD. This is a single CD resource covering all the team leading units. Containing case studies, exercises and knowledge tests, Building Success 2 helps to develop learner knowledge at a pace to suit the indiviual

• Leading Teams by David Pardey. This book has been endorsed by leadership guru John Adair and is a highly recommended study aid

ILM Membership

All learners gain free studyingmembership of ILM for one year.Designed to help learners getthe most from their course andadvance their management career,studying membership gives accessto a wide range of developmentmaterials and services. Learners activate their ILM studying membership online at www.i-l-m.com/activate and can upgrade any time to professional membership – gaining an additional range of membership services and the use of post nominal letters (eg AInstLM)

Overview of Units Unit Title Credits

Mandatory Group A

Manage personal development 4

Develop working relationships with colleagues 3

Communicate information and knowledge 3

Optional Group B

Set objectives and provide support for team members 5

Plan, allocate and monitor work of a team 5

Optional Group C

Manage or support equality of opportunity, diversity and 4 inclusion in own area of responsibility

Support team members in identifying, developing and 4 implementing new ideas

Manage conflict in a team 3

Lead and manage meetings 4

Participate in meetings 2

Make effective decisions 3

Manage knowledge in own area of responsibility 4

Procure supplies 2

Manage customer service in own area of responsibility 4

2 NVQ

ILM Level 3 First Line Management

“The versatile Level 3 programme develops the full range of interpersonal

skills and knowledge needed to be a successful First Line Managers.

At Level 3 learners have the opportunity to gain NVQ, VRQ and Functional Skills qualifications at Award, Certificate and

Diploma level.”


Level 3 Certificatein First Line Management

For First Line ManagersFunding Available to Businesses

What Is It?The versatile ILM Level 3 programme develops the full range of interpersonal skills and knowledge needed to be a successful First Line Manager. At Level 3 learners can choose from NVQ and/or VRQ qualifications at Award, Certificate and/or Diploma level with the VRQ element being classroom-based learning aimed at pushing the student forward and NVQ being assessment-based aimed at evaluating the level of the Student.

In order to qualify for funding students must complete both NVQ and VRQ cerificate along with an integrated Functional Skills qualification.

Who Is It for?The course is aimed at practising or aspiring middle managers who want to learn new skills and extend their existing skills in the area of team leadership. This course is also often very useful for business owners who are looking to develop their Leadership Skills.

Main Job Roles applied to: • Team Manager • Shift Manager • Store Manager • Section Manager • Room Leader • Middle Management

Depending on the focus of your job, you might learn other skills like how to allocate and check other people’s work; plan and implement change; manage projects or budgets; carry out operational plans; recruit staff; or develop customer service skills.

What will I learn?On this course, you’ll learn the theories of Advanced Apprenticeship in Management, you’ll be able to understand the theories of management, develop techniques for tackling managerial problems, and understand business communication, creativity and innovation.


What do you get? (Depending on route chosen) • ILM NVQ in First Line Management • ILM VRQ in First Line Management • Functional Skills Qualification • Membership to BDM/ILM

ProgressionLeads to Level 5


Level 3 Award/Certificate/Diplomain First Line Management


Level 3 Award Level 3 Certificate Level 3 Diploma

Credit value Minimum 5 credits Minimum 20 credits Minimum 37 credits

Guided learning Minimum 34 hours Minimum 120 hours Minimum 220 hourshours

Duration Completion within three years Completion within three years Completion within three years

Structure • Induction – one hour • Induction – two hours • Induction – two hours • Tutorial support – • Tutorial support – at least • Tutorial support – at least at least One hour four hours seven hours • One mandatory unit • Four mandatory units with • Nine mandatory units with with a credit value of 2 a combined credit value of 7 a combined credit value of 13 • Optional units with a • Optional units with a minimum • Optional units with a minimum minimum total credit of 3 total credit value of 13 total credit value of 24 Assessment Work-based assignment • Work-based assignment , plus • Work-based assignment , plus– mandatory units Level 3 • Change management report • Change management report plus • Innovation project, plus • Presentation Assessment Depending on the units selected, a choice of: work-based assignments, reflective reviews, knowledge – optional units reviews, oral presentations, role-play/scenarios, written reports or centre-devised alternatives Entry requirements There are no formal entry requirements but participants will normally be practising or aspiring first line managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme


3 VRQ

The ILM Level 3 Award in First Line Management, ILM Level 3 Certificate in First Line Management, and ILM Level 3 Diploma in First Line Management are qualifications that have been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.

The Award is a concise qualification which gives an introduction to the basic skills, knowledge and understanding required by today’s first line manager. The mandatory unit ‘Solving Problems and Making Decisions’ is designed to develop practical techniques for tackling managerial problems and making decisions from gathering and interpreting information through to the effective communication of outcomes.

Level 3 Diploma

The Certificate provides a more comprehensive programme that builds and broadens the skills and knowledge gained in the Award (please note candidates may join the Certificate directly and are not required to undertake the Award as a prerequisite). Here organisational change is explored, giving participants a deeper understanding of this critical workplace issue and providing them with the tools to plan for and deal with organisational upheaval. The crucial skill of time management is also explored in the fourth mandatory unit for the Certificate.

The Diploma develops a very comprehensive range of management skills, providing learners with the broad body of knowledge required by a first line manager. The qualification builds on the Award and Certificate, though is more suited to the practising manager. (Please note candidates are not required to undertake either the Award or Certificate as prerequisites and may join Diploma programmes directly). The additional mandatory units cover business communication – writing for business and making presentations – creativity and innovation for the workplace as well as information gathering and analysis, and managing customer service.


Learning resources


The following are suitable for the ILM Level 3 Qualifications in First Line Management:

• ILM Super Series 5 (published by Elsevier, April 2007) A fully revised fifth edition of this text-based open learning material which provides a direct match to each unit


ILM Membership


3 VRQAll candidates are able to choose from a diverse range of optional units to build their qualification – the Award, Certificate or Diploma (see the tables below and overleaf). This high level of flexibility allows individuals or their employers to custom build a qualification focusing on the key areas of first line management that are most relevant to the demands of a specific role, industry or organisation. From managing health and safety to planning change in the workplace, the ILM First Line Management qualifications can be fully tailored to meet the varying needs of learners across all employment sectors.


Solving problems and making decisions 2 A C D

Understanding change in the workplace 2 C D

Planning change in the workplace 2 C D

Achieving objectives through time management 1 C D

Writing for business 1 D

Managing creativity and innovation in the workplace 1 D

Obtaining information for effective management 2 D

Managing customer service 1 D

Giving briefings and making presentations in the workplace 1 D

Introduction to leadership 2

Building the team 1

Motivating to perform in the workplace 2

Developing yourself and others 2

Managing conflict in the workplace 1

Managing stress in the workplace 1

Managing the employment relationship 2

Recruiting, selecting and inducting new staff in the workplace 3

Coaching and training your work team 2

Providing quality to customers 2

Planning to work efficiently 2

Organising and delegating 1

Managing projects 2

Managing health and safety at work 3

Understanding organisations in their context 2

Understanding culture and ethics in organisations 2

Managing performance 1

Working with costs and budgets 1

Managing the efficient use of materials 1

Managing the effective use of equipment 1

Understanding the communication process in the workplace 1

Influencing others at work 1

Communicating one-to-one at work 1

Effective meetings for managers 2

Understanding workplace information systems 1

Marketing for managers 1


Level 3 NVQ Certificatein First Line Management


3 NVQ

ILM Level 3 NVQ Certificate

Minimum 25



Tutorial support – at least two hour

Three mandatory units from Group A with a credit value of 14

One optional unit from Group B with a credit value of 11

ILM NVQs are assessed using evidence from the workplace. This could include observation, professional discussion, questioning/interviews/witness testimony, physical products of work (such as plans, reports, correspondence etc) or other methods allowed within the QCF. Please note simulation is not allowed.




• who are not currently in employment may be able to join the qualification if they are able to gather evidence of recent team leading experience in a paid or voluntary capacity from within a period of three years of registration.


Credit value


Structure

Assessment

Entry requirements

Duration

The ILM Level 3 NVQ Certificate in Management is ideal for first line managers with a range of responsibilities including: allocating work to team members/colleagues/ contractors, achieving specific results, managing financial and physical resources and some degree of decision making. The qualification aims to give learners an opportunity to develop their management performance, become more effective and to progress their career.

Learners take three mandatory units focusing on planning and allocating work for the team, managing personal development, setting objectives and supporting team members. They then choose from a diverse range of optional units to complete the qualification, tailoring their learning to meet their individual and organisational needs.


Learning resources


The following workbooks are suitable for the ILM Level 3 NVQ Certificate in Management: • ILM Super Series 5, (published by Elsevier) A fully revised fifth edition of this text- based open learning material which contains easy-to-follow workbooks featuring case studies, activities and questions to support the learner

ILM Membership

All learners gain free studying membership of ILM for one year. Designed to help learners get the most from their course and advance their management career, studying membership gives access to a wide range of development materials and services. Learners activate their ILM studying membership online at www.i-l-m.com/activate and can upgrade any time to professional membership – gaining an additional range of membership services and the use of post nominal letters (eg AInstLM)

3 NVQ


Mandatory Group A

Manage own professional development within an organisation 4

Set objectives and provide support for team members 5

Plan, allocate and monitor work of the team 5

Optional Group B

Manage personal development 4

Develop, maintain and review personal networks 4

Manage risk in own area of responsibility 4

Review risk management processes in own area of responsibility 3

Manage or support equality of opportunity, diversity and inclusion 4

in own area of responsibility

Provide leadership and direction for own area of responsibility 5

Ensure compliance with legal, regulatory, ethical and social requirements 5

Support team members in identifying, developing and 4

implementing new ideas

Implement Change in own area of responsibility 6

Develop working relationships with colleagues 3

Manage conflict in a team 3

Lead and manage meetings 4

Participate in meetings 2

Support individuals to develop and take responsibility 4

for their performance

Know how to follow disciplinary procedures 4

Managing grievance procedures 3

Support the management of redundancies in own area of responsibility 3

Develop working relationships with colleagues and stakeholders 4

Recruit staff in own area of responsibility 4

Plan, allocate and monitor work in own area of responsibility 5

Support learning and development within own area of responsibility 5

Address performance problems affecting team members 3

Build, support and manage a team 4

Make effective decisions 3

Communicate information and knowledge 4

Manage knowledge in own area of responsibility 4

Procure supplies 2

Manage a tendering process 4

Develop and implement a risk assessment plan in own area of responsibility 6

Manage physical resources 3

Manage the environmental impact of work activities 5

Plan and manage a project 8

Manage the achievement of customer satisfaction 5

Prepare for and support quality audits 4

Manage customer service in own area of responsibility 4

Develop and implement marketing plans 6

Analyse the market in which your organisation operates 5

ILM Level 5 Leadership and Management

“The versatile Level 5 programme

develops the full range of interpersonal

skills and knowledge needed to lead and

manage at a middle-to-senior level. At

Level 5 learners have the opportunity to

gain NVQ, VRQ Diploma and Functional

Skills qualifications at Award, Certificate

and Diploma level with the opportunity

to progress straight onto the final year of

a BA Honours Degree course.”


Level 5 Diplomain Management

For Middle-to-Senior ManagersFunding Available to Businesses

What Is It?The versatile ILM Level 5 programme develops the full range of interpersonal skills and knowledge needed to be a successful Middle-to-Senior Manager. At Level 5 learners can choose from NVQ and/or VRQ qualifications at Award, Certificate and/or Diploma level with the VRQ element being classroom-based learning aimed at pushing the student forward and NVQ being assessment-based aimed at evaluating the level of the Student.

In order to qualify for funding students must complete both NVQ and VRQ Diploma along with an integrated Functional Skills qualification.

Who Is It for? • Individuals who want to ‘manage improvement’, both in terms of organisational and personal development.

• People who want to develop their reflective manager concentrating on the analysis of personal strengths and weakness and how to work through problems using creative techniques.

Characteristic of Managerial role will be a responsibility for allocating resources with some autonomy within defined boundaries, reflected in financial accountability for their area of activity.

Depending on the focus of your job, you will extend skills like how to allocate and check other people’s work; plan and implement change; manage a project or budget; encourage innovation; carry out operational plans; recruit staff; or develop customer service skills.

What will I learn?On this course, you’ll be able to understand the theories of management, ‘critical thinking’ – evaluating theory against reality – and ‘leading innovation and change’ – identifying opportunities for development and exploring the impact of organisational change on stakeholders.

The crucial skill of ‘making a financial case’ is included in this Diploma.


What do you get? (Depending on route chosen)ILM NVQ Diploma in Management Level 5ILM VRQ Diploma in Management Level 5Functional Skills QualificationMembership to BDM/ILM

ProgressionLeads to Level 6 or final year of a BA honours degree


Level 5 Award/Certificate/Diplomain Management


Level 5 Award Level 5 Certificate Level 5 Diploma

Credit value Minimum 10 credits Minimum 26 credits Minimum 41 credits

Guided learning Minimum 31 hours Minimum 88 hours Minimum 152 hourshours

Duration Completion within three years Completion within three years Completion within three years

Structure • Induction – one hour • Induction – two hours • Induction – two hours • Tutorial support – • Tutorial support – at least • Tutorial support – at least at least Two hours five hours nine hours • One mandatory unit • Three mandatory units with • Five mandatory units with with a credit value of 4 a combined credit value of 10 a combined credit value of 19 • Optional units with a • Optional units with a minimum • Optional units with a minimum minimum total credit of 3 total credit value of 16 total credit value of 22 (all must be at level5) Assessment Work-based assignment • Work-based assignment , plus • Work-based assignment , plus– mandatory units • Improvement report • Improvement report plus • Innovation report Assessment Depending on the units selected, a choice of: work-based assignments, reflective reviews, – optional units oral presentations, written reports or centre-devised alternatives. Entry requirements There are no formal entry requirements but participants will normally be practising or aspiring middle managers with the opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme.


5 VRQ

Level 5 Diploma

The ILM Level 5 Award in Management, ILM Level 5 Certificate in Management and ILM Level 5 Diploma in Management are qualifications that have been specially designed to give practising or aspiring middle managers a solid foundation in their formal development in this role.

The Award is a concise qualification designed to develop basic middle management skills and knowledge. The mandatory unit examines organisational structure and function, the roles and responsibilities of middle managers and the effect of communication and interpersonal skills on managerial performance. The final element of the unit explores the evaluation of personal development opportunities.

The Certificate builds on and broadens the areas covered in the Award in a flexible and practical way (please note learners may join the Certificate directly and are not required to undertake the Award as a prerequisite). Here, ‘managing improvement’ is explored, covering both organisational and personal improvement. The crucial skill of ‘making a financial case’ is also examined in the third mandatory unit for the Certificate.

The Diploma develops a comprehensive range of basic middle management skills, assisting learners in gaining the knowledge required at this level. The qualification builds on the Award and Certificate, though is more suited to the practising manager. (Please note learners are not required to undertake either the Award or Certificate as prerequisites and may join Diploma programmes directly). The additional mandatory units cover ‘developing critical thinking’ – evaluating theory against reality – and ‘leading innovation and change’ – identifying opportunities for development and exploring the impact of organisational change on stakeholders


Learning resources

There is a range of materials available to support ILM qualifications, for full details browse online at www.i-l-m.com/shop. The following are suitable for the ILM Level 5 Qualifications in Management:

• Management Extra published by Pergamon Flexible Learning. This is an adaptable training resource comprising a series of workbooks which cover a wide range of management topics. Many of these books provide excellent support for the programme, and have been mapped to the units


ILM Membership


5 VRQ


Understanding the management role 4 A C D

Managing the analysis of secondary data 4 C D

Management communication 4 C D

Understanding financial management 2 C D

Managing a healthy and safe environment 2 C D

Managing meetings 3 D

Managing marketing activities 3 D

Data collection and analysis to justify management 2 D

decision-making

Managing improvement 3 D

Making a financial case 3

Developing critical thinking 4

Leading innovation and change 5

Becoming an effective leader 5

Managing individual development 4

Managing stress and conflict in the organisation 3

Understanding the organisational environment 5

Understanding organisational culture and ethics 3

Managing customer relations 3

Managing for efficiency and effectiveness 4

Managing projects in the organisation 4

Managing resources 4

Managing information 4

Managing recruitment 5

Analysing and interpreting statistics to inform 2

management decisions

Making professional presentations 2

Managing work analysis 3

Understanding the management of facilities 2

Developing and leading teams to achieve

organisational goals and objectives 4

Managing operations research 3

All learners are able to choose from a diverse range of optional units to build their qualification – an Award, Certificate or Diploma (see tables below and overleaf). This high level of flexibility allows individuals or their employers to custom build a qualification focusing on the key areas of middle management that are most relevant to the demands of a specific role, industry or organisation. From managing health and safety to planning change in the workplace, the ILM Level 5 Management qualifications can be fully tailored to meet the varying needs of learners across all employment sectors.



Level 5 NVQ Diplomain Management

5 NVQ

ILM Level 5 NVQ Diploma

Minimum 38



Tutorial support – at least two hours

Four mandatory units from Group A with a credit value of 23

Option units from Group B with a credit value of 15. No more than 13 credits taken at level 4

ILM NVQs are assessed using evidence from the workplace.

This could include observation, professional discussion, questioning/interviews/witness testimony, physical products of work (such as plans, reports, correspondence etc) or other methods allowed within the QCF. Please note simulation is not allowed.




• who are not currently in employment may be able to join the qualification if they are able to gather evidence of recent middle management experience in a paid or voluntary capacity from within a period of three years of registration.


Credit value


Structure

Assessment

Entry requirements

Duration

The ILM Level 5 NVQ Diploma in Management has been specifically designed for middle managers with a wide span of control and accountability for performance, in particular those with responsibility for determining resource allocation and operational methods in their department or organisation.

Learners take four mandatory units covering developing and implementing operational plans, working productively, providing leadership and direction, and planning change. They then choose from a diverse range of optional units to complete the qualification, tailoring their learning to meet their individual and organisational needs.


Mandatory Group A

Develop and evaluate operational plans for own area of responsibility 6

Provide leadership and direction for own area of responsibility 5

Plan change in own area of responsibility 6

Work productively with colleagues and stakeholders 6


Learning resources


ILM Membership

All learners gain free studying membership of ILM for one year. Designed to help learners get the most from their course and advance their management career, studying membership gives access to a wide range of development materials and services. Learners activate their ILM studying membership online at www.i-l-m.com/activate and can upgrade any time to professional membership – gaining an additional range of membership services and the use of post nominal letters (eg AInstLM)

5 NVQ


Optional Group B

Establish risk management processes for an organisation 6

Promote equality of opportunity, diversity and inclusion

across an organisation 6

Examine staff turnover issues in own area of responsibility 4

Developing collaborative relationships with other organisations 7

Promote the use of technology within an organisation 6

Manage health and safety across an organisation 6

Monitor and review business processes 3

Develop a customer-focused organisation 5

Conduct a quality audit 6

Manage product development and marketing 7

Develop, maintain and review personal networks 4

Ensure compliance with legal, regulatory, ethical and social requirements 5

Manage risk in own area of responsibility 4

Review risk management processes in own area of responsibility 3

Implement change in own area of responsibility 6

Develop working relationships with colleagues and stakeholders 4

Recruit staff in own area of responsibility 4

Plan, allocate and monitor work in own area of responsibility 5

Support learning and development within own area of responsibility 5

Address performance problems affecting team members 3

Build, support and manage a team 4

Support individuals to develop and take responsibility for their 4

performance

Know how to follow disciplinary procedures 4

Managing grievance procedures 3

Support the management of redundancies in own area of responsibility 3

Develop and implement a risk assessment plan in own area of responsibility 6

Manage physical resources 3

Manage the environmental impact of work activities 5

Manage a tendering process 4

Plan and manage a project 8

Develop and implement marketing plans 6

Analyse the market in which your organisation operates 5

Manage the achievement of customer satisfaction 5

Prepare for and support quality audits 4

Inform strategic decision making 7

Support the culture of an organisation 5

Lead innovation within an organisation 10

Manage a budget for own area or activity of work 7

Outsource organisational processes 8

Manage a programme of complementary projects 8

BDM Degree Programme

“Complete a BA Honours Business

degree in just one year on the completion

of our Level 5 Diploma or equivalent

through the BDM Degree Programme.”

21Developing Successful Companies

BDM Degree Programme

Is Not Having a Degree Holding You Back?At BDM, we have worked tirelessly to make sure that we are able to provide our students with the most appropriate and cost effective way of gaining a degree that is relevant to your role, within your organisation, whilst committing as little as one day per month for one year.We are finally pleased to announce that BDM has now partnered with a number of local Universities such as UCB to offer the chance gain a Business Enterprise BA (Hons) degree in just one year on the completion of a ILM Management Level 5 Diploma.

Who is this degree for?If, either, you don't have a degree and want to be fast-tracked towards promotion or you already have a degree but want a qualification that is more relevant to the role you are currently in, our programme is open to anyone who has completed a Level 5 Diploma in Management, which BDM still has the ability to provide funding for. However, we do suggest that you are employed in a mid-to-senior management position as the qualifications are largely work based.

What does the degree involve?The degree is currently comprised of 120 credits to be completed within one calendar year, attended one day per month with multiple start dates throughout the year.

Possible modules include any three from:

20 Credits - Innovation, Creativity and Enterprise

20 Credits - Business Process

20 Credits - Business Growth Issues

20 Credits - Project Management

20 Credits - Total Quality Management

20 Credits - Business and Entrepreneurship

20 Credits - People in Industrial Organisations

Plus Other OptionsAnd60 Credits - Work Based Consultancy Assignment - This gives you the opportunity to identify and solve a particular problem within your business whilst all the time contributing to your qualification.

At BDM we have found that many managers regard a traditional degree courses as: • Being too costly • The work being too time consuming • The course taking too long to complete • Not being relevant to the skills and knowledge required to progress in their current job

This is why BDM has been able to tailor our Degree programme to suit the lifestyle and needs of a modern manager in order to minimise off-job time and maximise the impact you have on your business.

Impact Courses

“Choose from a wide range of CPD

accredited Impact courses in numerous

areas of business such as Web Marketing,

Sales, Leadership and Management

aimed at providing tangible knowledge

and skills that can be translated into your

organisation.”

23Developing Successful Companies

Impact Courses

We run a range of impact courses in a variety of different areas. Many of these courses can be CPD accredited and count towards a degree or industry qualification. Most of the impact courses last one day and are heavily work related. Some of the courses we offer include:

Web Courses • Social Media Basics, Strategy and Deployment (Twitter, LinkedIn, Facebook etc) • Digital Advertising (SEO, PPC, Google Search etc) • E-Marketing on a Budget

Leadership & Management • Finance for Managers • Lean Management • Leading Innovation and Change • Project Management

Sales • Negotiation and Influence (NLP, Emotional Intelligence) • Networking • Sales Success (Field Sales, Telesales)

...and so much more.

This is only a small range of some of the Impact courses that we offer , so be sure to contact us today to discuss all the courses available to you and your business and the availability of funding for these courses.

24 www.bdtgroup.co.uk

Funding Information

BDM work closely with a number of government agencies and training consortiums allowing access to a variety of funding streams for training courses. This ensures that the costs of courses are kept low and where possible can be fully funded.

Some examples of current funding programmes are:

Management Apprenticeships Director Development Fund - Provides BDM with up to £1,500 of funding towards the development for directors and senior managers.

Management Apprenticeship programmes – Enables fully funded qualifications for any size businesses. Funding available for a number of apprenticeship programmers.

The Employer Ownership of Skills - Offers all employers direct access to public investment; up to£250 million over two years to design and deliver their own training solutions.

Youth Apprenticeships

Small Employer Incentive - Offers up to £1,500 payable in two stages to small firms in all industries and for youth Apprenticeships at all levels from April 2012. The incentive is part of a wider £1 billion package of support to encourage small businesses to employ young people.

Employer subsidy to employ a jobless young person From April 2012, an incentive of £2,275 will be available for small employers who employ a jobless 18-24 year old for a period of 6 months. The subsidy will support work and training placements.

Links between the incentive and subsidy We will work with Job Centre Plus to ensure that the two schemes complement each other. The Apprenticeship incentive focuses on enabling small employers to recruit new employees aged 16-24 into sustainable jobs that provide the opportunity for the young person to achieve a national recognised qualification and the work placement subsidy outlined to date covers a 6 month work placement with supporting training for 18-24 year olds.

To find out more information about the funded courses available to you or your business visit bdtgroup.co.uk/funding or contact us directly at:

t. 0121 222 5738

e. [email protected]

www.bdtgroup.co.uk

Innovation Centre, 1 Devon Way, Longbridge Technology Park, Birmingham B31 2TS t. 0121 222 5738 e. [email protected]

Documents

BDM Course Guide 2012