BCS Business Analysis Events

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    Business Analysis

    events

    25th May & 19th June

    2006

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    Paul Turner

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    Competencies the Demand sideEmployers and Jobs

    http://www.bcs.org/server.php?show=nav.7849
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    Competencies the Demand sideEmployers and Jobs

    Qualifications the Supply sideEmployees and Training Providers

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    Competencies the Demand sideEmployers and Jobs

    Qualifications the Supply sideEmployees and Training Providers

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    Competencies the Demand sideEmployers and Jobs

    Qualifications the Supply sideEmployees and Training Providers

    Standard definitions and approachesEmployers, Jobs, Employees and Training Providers

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    Debbie Paul

    Assist KnowledgeDevelopment

    www.assistkd.com

    Joint editor ofBusiness Analysis

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    Our aim:

    Best practice techniques

    Pragmatic advice

    Additional references

    To support professionalism in

    Business Analysis by providing:

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    ITImprovement

    ProcessImprovement

    BusinessImprovement

    Scope

    Maturity

    The development of Business Analysis

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    Competencies of a

    Business Analyst

    Business knowledgeBehavioural skills andPersonal qualities

    Techniques

    Range of competencies

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    Key techniques

    ITImprovement

    ProcessImprovement

    BusinessImprovement

    Strategy

    Analysis

    Systems

    Thinking

    Value chain

    Analysis

    Process

    Modelling

    Requirements

    Engineering

    Systems

    Modelling

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    Business Case

    COMPETENCIES

    Implementing Change

    Managing the Information Resource

    ITImprovement

    ProcessImprovement

    BusinessImprovement

    Enabling business change

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    Business Analysis - a key discipline

    Defined standards

    Greater scope and authority

    Increasing professionalism

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    Debbie Paul

    Assist KnowledgeDevelopment

    Joint editor ofBusiness Analysis

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    Competencies the Demand sideEmployers and Jobs

    http://www.bcs.org/server.php?show=nav.7849
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    Business change

    management

    Business analysis 3 4 5 6

    Programme management 6 7

    Project management 4 5 6 7

    Business process testing 4 5 6

    Change implementation

    management

    5 6

    Organisation design and

    implementation

    5 6

    Benefits management 5 6

    Relationship

    management

    Stakeholder relationship

    management

    5 6

    SFIAplus V3.0 - snapshot

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    Business Analyst Role:

    Skill Level Weighting

    Consultancy 6 High

    Technical Specialism 5 Low

    Business Process Improvement 5 High

    Change Implementation, Planning & Management 6 Medium

    Methods and Tools 5 Medium

    Organisation Design & Implementation 3 Medium

    Stakeholder Relationship Management 5 High

    Compliance Audit 3 High

    Business Analysis 5 High

    Data Analysis 4 Medium

    Business Process Testing 4 High

    Benefits Management 5 Medium

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    Competencies the Demand sideEmployers and Jobs

    Qualifications the Supply sideEmployees and Training Providers

    Standard definitions and approachesEmployers, Jobs, Employees and Training Providers

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    Re-inventing

    Business Analysis:

    New skills?

    Craig Rollason

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    Industry Context

    The IT profession needs to move from its

    traditional role of technical solution supplier

    to become a proactive business

    transformation partner. Colin Thompson, BCS deputy chief executive and programme director for the

    BCS professionalism in IT programme.

    April 2006

    (1) Outsourcing

    (2) IT Projects on their own not enough

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    Re-cap of BA Role Definition

    An internal consultancy role that has the

    responsibility for investigating business

    systems, identifying options for improving

    business systems and bridging the needs ofthe business with the use of IT.

    From Business Analysis (2006), published by BCS.

    Business BA Suppliers

    Skills to be

    business

    transformation

    partner?

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    Project Design

    Assess characteristics & decide approach and resources

    needed to deliver business outcomes

    Doing the right thingsStrategic Fit

    Business Strategy

    Technical (IS/IT) Strategy

    Meets Investment Criteria (Business Case)/priority

    Doing things rightSelection of appropriate analysis approach & tools

    Right Resource CapabilitiesYou, Business Colleagues

    Deciding the sourcing strategy & commercials

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    Change Management

    IT CHANGEOUTCOMES &

    BENEFITS

    Past & current

    IT CHANGEBUSINESS

    CHANGE

    OUTCOMES &

    BENEFITS

    Current? & future

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    Understanding Business Change

    1. Culture

    2. Desire

    3. Capability

    4. Process

    5. Tools

    Five Change Levels New IT

    System

    New

    CEO

    Six

    Sigma

    Recruit

    Graduates

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    Emotional Intelligence (EI)

    EI: Set of skills, including self-motivation, empathy and

    social competence in interpersonal relationships e.g.

    Self Awareness

    Political Awareness

    Influence

    As opposed to Mental Intelligence:

    Capacity to reason, plan, solve problems, think

    abstractly, comprehend ideas and language, and learn.Measured by Intelligence Quotient (IQ)

    http://en.wikipedia.org/wiki/Reasonhttp://en.wikipedia.org/wiki/Planhttp://en.wikipedia.org/wiki/Problem_solvinghttp://en.wikipedia.org/wiki/Abstractionhttp://en.wikipedia.org/wiki/Languagehttp://en.wikipedia.org/wiki/Learnhttp://en.wikipedia.org/wiki/Learnhttp://en.wikipedia.org/wiki/Languagehttp://en.wikipedia.org/wiki/Abstractionhttp://en.wikipedia.org/wiki/Problem_solvinghttp://en.wikipedia.org/wiki/Planhttp://en.wikipedia.org/wiki/Reason
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    EI & IQ working together

    Low High

    High

    Emotional

    Intelligence

    Hearts

    Minds

    Hearts &

    Minds

    Logically right. Good strategy

    Traditional position

    for IT projects

    Formula for

    transformation

    Inspired.people are

    Joined up

    Mental

    Intelligence

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    Challenges BAs will face

    Role clarity What sort of BA?

    Salary aligned to responsibilities

    Re-assess education & skills

    Overcoming IT stereotypes

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    Summary

    BA skills need to develop as a result of:Outsourcing

    Desire for ever greater IT/Business Alignment

    BA needs to develop core skills:Emotional Intelligence

    Project Design

    Change Management

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    Thank You

    Re-inventing

    Business Analysis

    Craig Rollason

    [email protected]

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    Agile Business Analysis

    Dot Tudor

    TCC

    Training and ConsultancyISEB Business Analysis, PRINCE2, DSDM,

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    What is Agile?

    In the late 1990's several methodologies emphasized:

    close collaboration between developers and business experts;

    face-to-face communication (as more efficient than written documentation);

    frequent delivery of new deployable business value;

    tight, self-organizing teams;

    ways to work such that the inevitable requirements churn was not a crisis.

    Early 2001 saw a workshop in Snowbird, Utah, USA, where variousoriginators and practitioners of these methodologies met to figure out justwhat it was they had in common. They picked the word "agile" for anumbrella term and crafted the Manifesto for Agile Software Development,whose most important part was a statement of shared values:

    http://www.agilemanifesto.org/http://www.agilemanifesto.org/
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    What is Agile?

    While interest in agile methodologies has blossomed in the past

    few years, its roots go back more than a decade.

    Teams using early versions ofScrum, Dynamic Systems

    Development Method (DSDM), and adaptive software development(ASD) were delivering successful projects in the early- to mid-1990s

    J im Highsmi th Director , Cutter Cons ort ium

    DSDM recognisesthe role of the Business Analyst

    B A

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    Lets try it the old way !

    Task:

    To specify the requirements for a house youd

    like to have someone build for you (about 20 requirements)

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    Detailed Requirements

    Foundations

    Walls

    ----------- -----------

    Bathroom

    Kitchen

    ------------ ------------

    ------------

    ------------

    --------

    Jacuzzi Bath

    ----------Sink

    --------

    Flooring

    Plasma TV

    Lighting

    ---------

    Square, pink basin

    Satin steel taps

    ------------

    Pop-up rubber plug

    Chrome overflow------------

    Integrated soap dish

    Tubular chrome frame

    Chrome u-bendChrome waste pipe

    ------------

    A il A h

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    Agile Approach

    Not the detailed Functional Spec

    Prioritised, High-levelRequirementsR1 MR2 MR3 SR4. SR5 MR6 MR7 SR8 SR9 S...R76 CR77 C..R80 S

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    Prioritisation

    Must haveO

    Should have

    Could have

    O

    Wont have this time

    M

    S

    CWM

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    Group Exercise

    Your task:

    Prioritise the top 20 High-Level requirements

    for the house youd like to have built, to show at

    least the Must Have requirements

    Note:

    To PRIORITISE effectively you need a clearly-stated objective!

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    Agile, DSDM Teams

    self-directed small (no more than six)

    composed of users and developers

    with equal responsibility

    Business and IT in PARTNERSHIP

    underpinned by a team

    success approachand a noblame

    culture

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    OBJECTIVES:

    Boundaries

    Decision

    Commitment

    Approval

    Facilitated Workshops

    A team-based information gathering and decision

    making technique

    interactive communication

    empowered personnel

    independent facilitator

    A Cunning Timeboxed Plan!

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    Delivery

    Deadline

    MMMSC

    MMMSC

    MSCCS

    Prioritised,High-levelRequirementsR1 MR2 MR3 S

    A Cunning, Timeboxed Plan!

    Timebox Timebox Timebox TimeboxMMSC

    M

    DSDMFeasibilityStudy BusinessStudy Foundationsand Shell

    Internal

    Services Bathroom

    & Kitchen

    Living

    Rooms

    andBedrooms

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    The BIG delivery

    Jan Feb Mar Apr May

    Small but complete deliveries

    Iterative and incremental

    investigate refine consolidate

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    Modelling Perspectives

    Locations and Network Links

    WHERE

    WHY

    WHO

    WHEN

    WHAT HOW

    Rationale, ends and means

    People and Tasks

    Events, time and

    scheduling

    Data and

    Relationships

    Processes

    and Inputs/Outputs

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    Why DSDM?

    An agile business analysts charter

    Recognises the importance of analysis and modelling,

    where other agile approaches do not specify this.

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    DSDM Overview

    Guidance

    Quality and Testing

    Configuration Management

    PlanningRisk

    White Papers

    Teams

    Roles and ResponsibilitiesGuidance on team working

    9 Principles

    Business FocusPeople, process, technology

    Techniques

    Facilitated Workshops

    Prototyping

    Modelling

    Timeboxing

    Philosophy

    80/20

    MoSCoW

    (Must, Should, Could, WontHave)

    Prototype

    Life-cycle

    (Framework)

    PhasesProducts

    objectives

    DSDM

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    Summary: What is Agile Business Analysis?

    close collaboration between the development and business experts;

    face-to-face communication (as more efficient than written documentation);

    frequent delivery of new deployable business value;

    tight, self-organizing teams;

    ways to work such that the inevitable requirements churn is not a crisis.

    AND

    High level Requirements

    MoSCoW Timeboxing

    Facilitated Workshops

    Modelling

    and the BA makes sure it happens!!

    B A

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    Summary: What is Agile Business Analysis?

    close collaboration between the development and business experts;

    face-to-face communication (as more efficient than written documentation);

    frequent delivery of new deployable business value;

    tight, self-organizing teams;

    ways to work such that the inevitable requirements churn is not a crisis.

    AND

    High level Requirements

    MoSCoW Timeboxing

    Facilitated Workshops

    Modelling

    and the BA makes sure it happens!!

    B A

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    Agile Business Analysis

    Dot Tudor

    TCC

    Training and ConsultancyISEB Business Analysis, PRINCE2, DSDM,

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    Competencies the Demand sideEmployers and Jobs

    Qualifications the Supply sideEmployees and Training Providers

    Standard definitions and approachesEmployers, Jobs, Employees and Training Providers

    http://www.bcs.org/server.php?show=nav.6934http://www.bcs.org/server.php?show=nav.7849
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    ISEB Qualifications in the area of

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    ISEB Qualifications in the area of

    Business Analysis and Business Change

    Foundation Level:Foundation Certificate in IT-enabled Business Change NEW

    Individual Practitioner Level Certificates:Business Analysis Essentials

    Requirements EngineeringOrganisational Context (formerly Business Organisation)

    Modelling Business Processes

    Systems Development Essentials

    Systems Modelling TechniquesBenefits Management and Business Acceptance Under

    development

    Higher Level:The Diploma in Business Analysis

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    And now .

    ISEB Professional in Business Analysis

    Currently being piloted with 3 employers

    Part of the ongoing definition of a series of Professional roles

    Involves:

    Qualifications in own specialist discipline

    Qualifications in other supporting disciplines

    Experience in own discipline Leadership, coaching and mentoring

    Ethics

    Interpersonal skills