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Business
CommunicationMGT 3201
Introduction
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Acknowledgement
Dr. Paul Davis
Alma AlpeissovaAlima Dostiyarova
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Before we begin
Instructor introduction
Expectations Course overview
Syllabus Questions?
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INSTRUCTORS
Alima Dostiyarova Liza Rybina
MBA, DBA (ABD status) MBA, DBA (ABD status)
Office hours: Mo, We 12:0013:00 Tu, Th 13:0014:00
Office location: # 402/Dostyk bld. #346/Dostyk bld.
Email address: [email protected] [email protected]
Phone: 270-44-40 (2045) 270-44-40 (2183)
mailto:[email protected]:[email protected]:[email protected]:[email protected]
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TEXTBOOK
Thill, J. and Bovee, C. (2008). 8th Edition.
Excellence in Business Communications.
Prentice Hall/Pearson Education International.
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First Mid-term Assessment (30%)
Attendance and Class participation 5 %
Assignments 5 %
2 Exams (2x10% each) 20%
Second Mid-term Assessment (30%)Group Presentation 15%
Attendance and Class participation 5%
Assignments 10%Final Assessment (40%) 40%
Total 100%
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COURSE POLICIES and
EXPECTATIONS Academic Honesty. Please, read and comply with
Plagiarism and Cheating policy displayed in the KIMEP
catalog.
Cheating will not be tolerated. 10 points will be deducted
from your total course grade for cheating during midterm
exams (0 points for the exam, 10 points penalty for cheating=
losing 20 points from the total grade).
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COURSE POLICIES and
EXPECTATIONS
Attendance.Attend all classes and prepare for the
class by reading the material before the scheduledclass
period.
Come on time
Cell phones silent mode
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Some topics this course examines
Technology in communicationsNon-verbal communication
Oral and aural skills
Writing for purpose & audience
Genres of business messages
Business reports & proposals
Writing to persuade & influence
Writing to inform & requestCultural diversity &
communication
Ethics and communication
Communicating with difficult people
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Mobile phones
How many of you have a mobile phone?
How many times a day do you use it?
What do you use it for?
How does it make communication easier?
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Texting (SMS messages)
Filipinos send more textmessages per phone subscriberthan any
other nation.
1.39 billion texts sent every day
by 72 million phone users
It costs just $0.023 cents to senda text in the Philippines
1 in every 2 texts sent in theworld are sent in China
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What if mobile phones were banned
tomorrow?
How would your life change?
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Before mobile phones.
Wait your turn.hope the call is not urgent!!
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Think about other business
communication tools When I started my undergraduate degree
in 1987.nobody had a personal
computer, we used punched cards, the
computer was of the size of the room.
Our assignments were hand written, the
final thesis was typewritten
When I got my first job in 1992, we had the
latest 486 computernobody knew how to
use Windows
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Business communication
How would organizations change if there was noemail, no
internet, no computers?
Imagine if we had to go back
to typewriters
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So
Business communications is dependent upontechnology
Communications technology changes veryquicklyand constantly
Technology allows for immediate, quick, 24hour, high quality
business communications
Because of this, communication has becomecritical to business
and personal success
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Your future
Many of the technologies
you will use to communicate
in 10 years time
have not been invented yet.
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Team activity
Form teams according to your month of birth (Jan, Feb, etc.)
Introduce yourselves to your teammates, tell about your
hobbies and interests, your unique and special
characteristics
As a team, identify common areas of interest for all members
Make a presentation to the class on how all of you as a teamare
similar to each other and what the areas of individual
uniqueness of every member.
