Bespoke Business Solutions (BBS) established itself having previously been the operating

backbone of a successful telemarketing company. With our technical knowledge in Electronics, IT,

Telecommunications, Printing, Training and Sound & Broadcast markets, we decided it was time

to provide a total tailored solution.

Our mission is to provide a complete marketing solution for our clients to ensure their satisfaction in

every element of a new campaign. We achieve this through our project management, which ensures

that at all stages we are acting as a direct extension of your own sales and marketing activity.

As well as our full range of telemarketing and fulfilment services, we have built strong working

relationships and forged partnerships with several data, web design and literature design companies.

Our success stems from our wealth of experience and the excellent relationships we have established

with our clients.

All our services are available globally and we have experience in working on projects across Europe,

the US and the Australia-Pacific regions.

BBS are also proud to announce that they do not tie any of their clients to contracts!

This way you can turn the services on and off whenever you require. We are so confident in the

solutions we provide and the relationships and partnerships we forge, we will achieve this for you.

About Us

The main aim of all sales & marketing activity is to produce new business and the first stage of this

is to produce sales leads. Unfortunately this normally means sales people spend large amounts of their

valuable time cold calling and sifting through rafts of data, taking them away from their key skill – selling.

In all sales and marketing activity it is now imperative that R.O.I can be proved, and one of the easiest

ways to do this is to measure your activity on a “cost per lead” basis.

With this in mind, BBS provides a specific lead generation solution where we combine fulfilment and

telemarketing in a multi-stage approach to produce qualified sales leads.

The key to achieving this is for our telemarketers to act as a direct extension of our client’s businesses

and at the heart of this lies the initial training provided by the client. All our staff are used to working in

close partnership with our clients and soon prove themselves an invaluable addition to any company’s

sales and marketing operation.

Depending on requirements, leads can be passed to clients by email, fax or post on a daily, weekly or

monthly basis and provided in a suitable format.

Leads can also be achieved through market research and have varying scales of charging, all dependant

upon your chosen solution.

The next logical step in the sales cycle is for our staff to begin to qualify the leads further until they are at

the point where a sales appointment is required.

BBS can provide this service in two different ways:

one

The client can ask for appointments within a specified time frame. We can manage sales people’s

diaries and book their appointments appropriately, taking into consideration all factors such as travelling

time & distance and length of appointments.

two

Alternatively our staff will arrange with the Prospect Company a time for the relevant sales person to call

and to book the appointment him or herself.

This type of project works in a very similar way to lead generation, but has the advantage of making sure

that the client’s sales force spends as long as possible in front of genuine prospect companies. All

appointments are booked according to strict criteria defined by the client to ensure that their sales

people’s time is used most effectively.

Appointment MakingLead Generation

Contact Us

BBS Third Floor Bristol & West House Post Office Road Bournemouth Dorset BH1 1BNT: + 44 (0)1202 318002 F: + 44 (0)1202 318008 E: enquiries@bbs-uk.net W: www.bbs-uk.net Its time to stand out from your competitors...

How to find usFollow the M27 until it becomes the A31. Go over the Ringwood flyoverand at the next roundabout go into the left hand lane and follow the signsfor Bournemouth, which is a further 7 miles down the A338. The A338then becomes the Wessex Way.

Continue over the Cooper Dean flyover.(watch out for the speed cameras!)

The second roundabout you come to has Asda on your left hand side, gostraight on here. Turn off at the next roundabout and take the first exitonto Richmond Hill.

Bristol & West House is situated on the corner of Post Office Road, thefourth left turning towards the bottom of Richmond Hill.

There is a multi-storey car park directly opposite the building in between“Dealto” and “Coriander” restaurants and BBS are happy to cover yourparking costs when you are visiting us. As you enter the building, take thelift to the third floor and we are the first door on the left hand side.

Additional ServicesFulfilmentMailings or fulfilment is an essential part of BBS. Regardless of what you need to do and when you need it done by, weare confident we can help you to achieve your goals. BBS offer advice on which markets to target and how toestablish results and also when the best opportunities arise.

Any mailer would do well if it got more than a 1% response rate. Most companies send out large volumes to unknowncontacts, causing high wastage. BBS eliminate this wastage by contacting these people first and only mailing theinterested parties.

Market Research and AnalysisMarket research is a key element of any new product or service. BBS caters for a variety of needs, from complexquestionnaires in foreign languages to testing a new market place, through to graphical analysis.

When it comes to establishing potential markets for new or existing products, whether they are launched in the UKor exported overseas, BBS can help find agents and distributors in almost any country.

Database Cleaning / ManagingNo sales or marketing activity can take place effectively with incorrect data, so BBS ensure that all contact andcompany information is thoroughly researched and cleaned as an inherent part of any project. It can of coursebe carried out as a project in its own right.

Customer ResponseBBS provides a solution for inbound telemarketing in response to advertising and promotional campaigns. As with allour services, our staff are at all times acting as an extension of the client’s organisation.

As part of the service, dedicated phone lines are set up and a cost “per call answered” agreed with the client.

Depending on the size of the campaign, dedicated operators can also be used to handle inbound enquiries.

BESPOKE BUSINESS SOLUTIONS

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... Start with BBS

"I'm great face to face,but lack confidence on the phone"

"I know what I want to achieve,but find it hard to get my foot in the door"

"I wish to sell overseas,but I don't know where to start"