BOBBIE BLOCH, RN, PhD 1300 Holling Place Apt. 301, Frederick, Maryland, 21701, 301-676-7232 ________________________________________________________________________________

SENIOR HEALTHCARE EDUCATOR AND MANAGEMENT EXECUTIVE

PROFESSIONAL STRENGTHS ─ 8 years of teaching clinical/lecture systems for

Fundamentals of Nursing in BSN programs at the University of Michigan and RN/BSN Gerontology course at the Medical College of Ohio. Transforming clinical education

departments to meet JCAHO and state/federal competency evaluation criteria. Instructional Design Consultant for corporate clinical training managers improving

knowledge attainment of adult learning theory for skill/task analysis. Clinical Cultural Assessment training expert impacting change in health behaviors and care for diverse

populations.

Healthcare executive with over 15 years of experience designing and implementing

training programs resulting in high-performance teams. Hands-on strategic planner with immaculate communication skills. Increased employee retention by leading

effective orientations enhancing staff knowledge and improving productivity. Background includes numerous publications and programs. Awarded the American

Journal of Nursing Book of the Year and the Washington State Nurses Association Certification of Recognition. ___________________________________________________________________________

EDUCATION

PhD Educational Technology, Minor in Educational Sociology University of Toledo 1992

Master of Science in Nursing U.C. San Francisco School of Nursing 1976

Bachelor of Science in Nursing Wayne State University College of Nursing 1969

RECENT CLINICAL EXPERIENCE AND TRAINING HIGHLIGHTS

Northampton Manor Health Care Center, Frederick, Maryland

Registered Nurse

October 2015-November 2015

Responsible for nursing care activities in 196 bed long term care/short term

rehab care skilled facility. Review nursing reporting system, complete electronic

documentation forms for resident admission, transfer, or discharge. Evaluate

resident physical/emotional status via nursing rounds observation supporting

quality of care interventions. Utilize the PointClickCare cloud-based EHR

platform to maintain regulatory requirements. Accountability for Nursing

Assistant knowledge report for clinical assignment. Responsible for medication

administration and documentation based on physician orders, pharmacy policy,

or plan of care inclusive of nursing standards of practice. Participate in and

receive nursing data evaluating resident clinical status changes in facility QA

program.

***One and half year personal sabbatical with re-location to Maryland with review and

change in professional goals.

Envoy at the Village-Fork Union, Virginia Interim Assistant Director of Nursing Services (360 Staffing Hire)

March 2014-April 2014

Accomplishments:

Assisted Director of Nursing in processes for stabilizing overall clinical

operations experiencing major staffing challenges, quality of care issues,

nursing staff accountability with clinical data reporting/documentation, and limited teamwork in supporting high-acuity chronic care residents. Participated in the interviewing process to increase nursing staff levels for all shifts and

assisted in coverage of staffing needs.

Re-established, organized, and coordinated RN/LPN and CNA Preceptor Program via training of nursing staff Preceptors to evaluate annual skills proficiencies inclusive of job role descriptions and skills check-list assessments.

Audited infection control parameters for the facility monthly March 2014 Quality

Improvement team meeting noting the facility’s predominant parameter increase in skin infections and relationship to quality of care systems and made recommendations for CNA and RN/LPN to assess the need for improvement in

basic hygiene and skin care interventions.

Reeder’s Memorial Home-Boonsboro, Maryland

January 2014-March 2014 Interim Nurse Consultant (Referral via 360 Staffing)

Accomplishments:

Assisted with corrective action facility-wide all shifts RN/LPN and CNA training

for survey deficiencies: Hydration Policy, Urinary Incontinence, and Safe

Lifting/Transfers. Audited weekly 5 nursing units medication storage and administration systems:

included 5 medication rooms and19 medication/treatment carts, noted errors in drug administration and documentation, expired medications, and

reorganization of medication wound/treatment carts storage. Assisted in the orientation of RN/LPN staff in the facility “change” from

Medication-Aide medication administration to “only” RN/LPN’s system and “new and improved” pharmacy carts installation to decrease cart number to 10 carts.

Golden Living Center-Montgomery, Alabama

October 2013-January 2014 Interim Director of Nursing (360 Staffing Hire)

Accomplishments:

Re-established nursing medication management system with nurse managers, supervisors, staff nurses via training, resident assessment and medication monitoring of medical orders and distribution, medication storage system and

destruction system with Pharmacy, and removal of discontinued controlled/non-controlled medications from facility with required documentation system and

record-keeping. Successful completion of annual state-survey over 5-days noting: necessary

follow-up training for incontinence and perineal care for nursing staff to improve resident quality of care, falls reduction, and wound-care system management.

Coordinated pre-assessment multidisciplinary visit at hospital and managed quality of care services for admission of at-risk 450 pound bariatric resident via

interdisciplinary interventions by nursing, rehabilitation services, dietary, and social services departments. Completed and stabilized resident with

challenging chronic care and social issues.

Fortis Institute Practical Nursing Program, Birmingham, Alabama

March 2013-July 2013 Director of Nursing

Accomplishments:

Developed corrective action plan for recovering clinical hours for PN cohort

groups not completed across the entire nursing program with use of dedicated faculty for weekly training and performance tracking program.

Responded to corporate Performance Improvement Program to increase learning outcomes in classroom, clinical, and PN graduate exit performance via hiring Academic Coach and use of Kaplan and Hesi training/testing

systems.

Completed and coordinated implementation of ABON action plan due to poor student outcomes.

Coordinated the "teach-out of old curriculum while simultaneously launching a

new curriculum. Successful review of faculty workloads and request to increase hiring of 6 new

faculty to stabilize rapid faculty and student turnover related to organizational challenges.

Salem International University School of Nursing, Salem, West Virginia,

January 2012-February 2013 Director of Nursing Education

Accomplishments:

Managed LPN, ADN, and RN-BSN on-line educational programs for a newly established nursing school with currently 100+ student enrollment which started with 14 students in ADN program.

During the past year met the challenge of both faculty turnover, student enrollment level increase, and curriculum revisions by developing and using a

critical tracking system for course sequencing and documentation of faculty recruiting demands.

Graduated first ADN student group, received 3 year WVBON accreditation status for the LPN program, and have received approval of these programs by

the Higher Learning Commission of the North Central Association, and completed a Candidacy Presentation in seeking accreditation by the National

League of Nursing Accrediting Commission, Inc. Overall, the school has a “state of the art” Simulation Lab System, developed

by Laerdal Medical Inc. which is now being incorporated into the nursing curriculum for all course development.

The Washington Home & Community Hospices, Washington, DC

July 2010- November 2010 Interim Director of Nursing

Accomplishments:

Redesigned and implemented training of nurse management on 24 Hour Nursing Report System monitoring clinical changes and multi-shift updates increasing accuracy of nursing assessment data and quality clinical

interventions.

Co-Key of major drug diversion investigation resulting in clinical suspensions, drug recovery, revision of policy, nursing staff corrective action training, and

documentation chart audits. Managed the planning, training, and development of a new electronic staff

scheduling and ordering system with the Suburban Hospital lab increasing the timeliness and accuracy of lab reporting results daily to medical staff.

Spearheaded initial development of a preceptor program addressing the short

and long-term orientation training needs for new licensed and non- licensed nurses.

Supported major educational program development for competency skill

assessment of both GNA and LPN/RN; training them with corporate mandates, local, state and federal requirements.

Interacted with the onsite Rehab manager in the assessment and prevention of falls by residents in the facility. Documented and submitted quality falls data on

a monthly and quarterly basis for interpretation of need for both staff and resident training and monitoring.

Attended a Falls Prevention workshop and then implemented a committee based

on the guidelines learned during the program. Worked closely with the Admissions Dept. reviewing clinical referral data in the

approval of daily assessment of multiple potential residents. Data collected was used to determine a need for nursing competency training.

Documented a new PRN staffing proposal to assist an increasing staff need that

resulted in more effective recruitment, hiring, and orientation training development.

Developed a highly successful POS medication monthly order review on the

MAR and TAR for all facility units by improved accountability with process training and decreased risk using 5 nursing staff versus 39 in the audit of medical

records. Revised the administrative and clinical meeting structure, supporting efficiency

of professional time and resolution of clinical challenges for off- shift training management.

Encouraged use of the communication model, which increased knowledge

across disciplines and accountability for job responsibility.

Advanced lines of communication with off-shift RN Supervisors by requiring their attendance at leadership training that improved skills in staff interactions across

the facility.

Ellicott City Health and Rehabilitation Center, Ellicott City, Maryland July 2009-

March 2010 Direct of Nursing

Accomplishments:

Restructured nursing management system by training/mentoring ADONs

to replace previous leadership by Unit Managers, resulted in higher accountability level and improved clinical care assessment outcomes

throughout the facility.

Decreased pressure ulcers to 15% from previous quarter level of 20% as cited by the CMS Nursing Home High Risk Pressure Ulcer Improvement

Project via intensive training by staff educator, wound nurse, and nurse management monitoring and reinforcement of prevention protocols.

Instituted a 3-day nurse employee orientation training program to support

adaptation to geriatrics preparing orienteer to improve clinical outcomes by using preceptors.

Contributed to the completion of a corrective action training plan for multiple deficiencies cited during previous Maryland State audits; later

resulting in no actual harm faults.

Participated in a daily Interdisciplinary Plan of Care meeting addressing clinical changes among current and new admissions to the facility.

Provided critical clinical data utilized in resolving nursing care issues via training and quality mandates.

Correctional Medical Services, Columbia, Maryland

September 2006- March 2009 Statewide Clinical Services Manager

Accomplishments:

Direct supervision of Maryland statewide initiatives of infection control,

quality improvement, ombudsman, and staff development.

Managed 8 regional Directors of Nursing who were responsible for supervising nurses who provided care for 27,000 inmates at 29 sites in

four major regions in the state of Maryland.

Implemented one of the first urban jail system Opiate Treatment

Programs in the nation. Coordinated Pre-Trial Jail facility in Baltimore,

MD clinical team training on program processes, documentation systems, job description development, licenses and certifications for pharmacy,

bio-reference lab and clinical staff, and environmental protocols resulted in successful attainment of state and federal certification and

accreditation requirements for a Methadone Treatment Program.

Acted as a task force consultant/participant in the development of regional and site-specific DON job descriptions for national

implementation. Participated with statewide educator in the training of regional DONs in Maryland.

Participated on the CMS development team for the national Nursing Leadership Council that resulted in establishing the standards of

excellence in correctional nursing practice within the organization. Coordinated local training efforts of correctional staff education in

Maryland across all regions of CMS corporate guidelines.

Represented CMS on the Maryland State Board of Nursing Task Force, establishing standards and guidelines for documentation and correctional

nursing delegation responsibilities at the state level. These activities resulted in the development of medication technician training program

manuals for student and instructor.

Managed the reorganization of statewide medical records system for both storage of and inmate file order and transfer processes, resulting in

efficient accessibility and the timeliness of problem resolutions by clinical staff trained on the new system.

Ensured the coordination of a statewide new employee orientation program, nursing preceptor program, and supporting efficient

competency education development meeting the Department of Justice Survey requirements.

PROFESSIONAL SUMMARY

2000-2006

Professional experiences have been in a consultant capacity focusing on short-term competency based system and quality program development for organizations. These activities have primarily been in long-term care industry in educational, quality, and

management roles. Often the positions were related to survey/regulatory preparedness or associated plans of correction. The educational examples are cited in detail.

Eastpoint Nursing and Rehabilitation Center, Baltimore, MD

March 2006-July 2006 Interim Director of Nursing

Responsible for supervising 100+ employees in 180 bed LTC nursing rehab center.

Education/Quality Assurance Consultant

Coordinated activities related to a plan of correction for 2006 state survey.

Accomplishments: Provided competency educational program development which increased

acquisition of nursing knowledge/skills in the provision of quality care. The training activities supported successfully clearing the facility of three

“G level” deficiencies. As a result, the facility became deficiency free and was recertified to admit medicare residents. Reinforcing quality efforts

with competency nurse training programs, supported maintenance of compliance for the organization.

CHCS Services, Inc. (PRN MD,VA,DC) September 2005-Present Independent Nurse Navigator

Responsible as an eldercare specialist for documenting in-home or telephonic healthcare assessments for clients seeking long-term healthcare insurance.

Accomplishments: Increased knowledge for elderly of the availability of LTC insurance

systems and variations in the application of nursing assessment models for clinical care.

Hospice of the Chesapeake, Annapolis, MD February 2005-August 2005 Director of Staff Development

Responsible for: new employee orientation, development/coordinating annual inservice training, clinical skills program development based on TQI needs

assessment, new processes and employee remediation training, OSHA

mandatory training, JCAHO organizational assessment and educational program development/implementation, and CNA monthly modular educational

development.

Accomplishments:

Secured OSHA compliance via training resulting in an injury free workplace.

Coordinated onsite audio-teleconference sponsored by National Hospice and Palliative Care Organization on “Cultural Diversity in Patient Care:

Introduction to the Diversity Toolkit”. Resulted in the facility being chosen as a test site for use of the cultural diversity toolkit.

Moderated: Hospice Foundation of America’s 12th Annual National

Bereavement Teleconference hosted by the facility focus on Living with Grief :Ethical Dilemmas at the End of Life.

Bluepoint Nursing & Rehabilitation Center, Baltimore, MD

May 2004-February 2005 Nursing Director

Directed over 90 staff members, supporting a 135-bed facility.

Managed hiring and training procedures.

Accomplishments: Implemented an innovative strategy to create age specific units to meet

nurse’s needs, boosting patient morale. Program highlighted in Advance LPNs Journal, 6/27/05, www.advanceweb.com.

Eastpoint Nursing & Rehabilitation Center, Baltimore, MD September 2002-May

2004 Director of Nursing 3/03-2/04 Director of Staff Development 1/03-3/03 Performance Improvement Manager 9/02-1/03

Supervised a staffing coordinator, supporting company wide RN’s, LPN’s, and

GNAs total 100+ for 180 bed LTC facility. Managed infection control and performance improvement programs for the facility.

Managed a nurse educator who coordinated the training programs for Geriatric

Nursing Assistants.

Accomplishments: Reorganized nursing orientation in content and preceptor system for

new hires and ongoing competency education resulting in maintenance

of quality standards. Redesigned a multidiscipline “new” employee orientation program supporting progressive competency throughout the

facility.

Updated employee health records to comply with PPD and Hepatitis B immunizations and trained all staff about the importance of keeping

these records current as part of the facility wide infection control policies and standards.

Conducted pain management, resident abuse prevention, resident

transfer, and injury prevention training to support quality of resident care standards decreasing level of deficiencies in state audits.

Survey Solutions, Columbus, Ohio

September 2001- January 2002 PINpoint Project Manager

As an associate was responsible for directing the development, implementation,

and execution of the PINpoint project a national pressure ulcer prevention project conjointly with Ross/Abbott Laboratories and Survey Solutions.

The project was based on National Pressure Ulcer in Long-Term Care Study (NPULS) research project in 109 major clinical sites which established

prevention protocols: pressure management, incontinence prevention, incontinence management, and nutrition management.

Focus was on training nursing staff in LTC facilities nationally on procedures

involving pressure ulcer prevention. Residents identified at risk were based on: MDS/RAPS, Braden Scale, former AHCPR guidelines, and physicals.

Accomplishments: Designed an “implementation tool” that assisted in obtaining

prePINpoint data which identified who was applicable for the project via site visits assuring proper tool usage. Assessment of post-PINpoint data

demonstrated the effectiveness of pressure ulcer prevention measures, quality of care provided residents, and survey /legal cost savings to LTC

facilities.

Supervised PINpoint Coordinators in scheduling trainings and providing feedback to Ross representatives and managers in “newly” developed

PINpoint database computer system.

Evaluated performance skills of PINpoint trainers and critique of program materials supporting maintenance of quality of the program

data results.

The Washington Home, Washington, DC

2000-2001 Clinical Learning Coordinator (PT)

Position focused on design of educational curriculum for nursing staff in a geriatric

facility.

Accomplishments: Orchestrated the start-up of a competency-based nursing program for

licensed LPN and RN nurses and assistants; organized leadership-

training session for resident care directors.

Gerontological Nursing Ventures, Laurel, MD

2000-2001 Nursing Consultant (PT)

Consultant goal was for improving quality of life and nursing care for facility residents.

Accomplishments: Performed crisis management and nursing protocol procedures training

to support facility attainment of regulatory compliance. Created the Charge Nurse Management Skills manual resulting in clinical

competency in LTC sites.

Compiled ‘JoAnne Wilson Gerontological Nursing Ventures’ training collaterals for on-site nursing consultant used as guidelines for facility

training programs and monitoring.

Iliff Nursing/Rehabilitation Center, Dunn Loring, VA

1999-2000 Director of Nursing

Managed 50+ employees, 52-bed geriatric, 32-bed adult rehabilitation 32 bed pediatric rehab. Nursing Center Accomplishments:

Developed Wound Management Teleconferences and phlebotomy training

programs in maintenance of in-service procedures.

EDUCATIONAL ROLES SUMMARY

Aimm, Inc., Hyattsville, MD

1999 Director of Health Information

Accomplishments: Conducted in-depth diversity research for a dynamic website and

promotional brochure.

Marketed company services at multidisciplinary health workshops,

creating the expansion of diversity intervention knowledge that supported the development of improved healthcare systems.

Networked with community professionals generating repeat business.

Led corporate cultural diversity training for company wide sponsors and customers.

Hebrew Home of Greater Washington, Rockville, MD

1997-1999 Organizational Development Manager

Accomplishments:

Developed, launched, and coordinated a $250K customer service

program using Achieve Global Customer Service Training System for 1,000+ personnel.

Designed and integrated a 24/7 multidisciplinary training satellite program via the technology-based Long-term Care Network (LTCN)

resource site.

Developed a technology-based learning resource center for new employee orientation, computer-based training, clinical skills training,

and leadership skills training.

Lorien Nursing & Rehabilitation Center, Columbia, MD

1995-1997 Director of Education

Accomplishments:

Revamped the 5-week geriatric training program averaging 12-15 students on complying with OBRA, state and federal guidelines.

Designed a monthly 2-day orientation and employee improvement program averaging 30-35 associates in dietary, social services,

maintenance, and environmental services.

Developed nurse preceptor orientation program that included: MDS 2.0 system, medication orientation, leadership communication skills, and

performance improvement dynamics of quality resident care.

Calvert Memorial Hospital, Prince Frederick, MD 1993-1995 Director of Education/Training

Accomplishments: Transformed a previous nursing in-service department into a facility

wide multidisciplinary training department for 700+ employees.

Maintained a $50K budget while implementing three new health services

training programs: a 24/7 Health Sciences Television Network, computer-based literature search services, and Customer Relations

Program. Redesigned the CPR policy for ensuring full compliance.

Trained on medical terminology, basic statistical analysis and

Advanced Cardiac Life Support/HIV improving nursing skill competency.

Conducted a healthcare reform workshop with 2 other Southern

Maryland hospitals introducing the adoption of a Computer-based Employee Orientation Pilot Program improving operations.

Created the “EDSOURCE” newsletter as communication system for:

educational announcements, achievements, and staff educational concerns.

PRESENTATIONS

2005- “National Hospice Palliative Care Organization’s March Interdisciplinary Audio

Web Seminar: Cultural Diversity in Patient Care: Introduction to the Diversity Toolkit,”

Hospice of Chesapeake

1999- “Aimm4Health.com - The Multicultural Information Web Channel,” Multiethnic

Pharmaceutical/Healthcare Marketing Summit

1996- “International Society for Performance Improvement,” Annual Conference & Expo

1995- “Pain Management Symposium: Traditional and Alternative Methods of

Acute/Chronic Pain Management,” Calvert Memorial Hospital

1994- “Cultural Diversity in the Workplace,” 6th Annual Maryland Healthcare Human Resource Institute

1994- “What If… Creativity and Innovation for Nurses,” Calvert Memorial Hospital

1993- “Basic Testing Skills,” Lima Technical College

1993- “Needs Assessment, Needs Analysis, and Identifying Training Needs,” Lima

Technical College

1993- “Formative Evaluation: Attitudes and Behaviors of Developers Towards Interactive

Technologies,” Educational Communications and Technology Annual

Convention/INFOCOMM International Expo

PUBLICATIONS

Bloch, B. “Cultural Assessment”, (DVD #A2309 www.medcomrn.com,), MEDCOM

TRAINEX, 2006 (originally distributed in 1987, Hospital Satellite Network , Los Angeles CA, & American Journal of Nursing, New York , NY)

Bloch, B. “Cultural Aspects of Nursing Care.” Chapter 6/8/12 in B.L. Christensen and E.O. Kockrow, Foundation of Nursing, (1st, 2nd, and 3rd ed.), Mosby, Inc. 1991-1999

Bloch, B. “Formative Evaluation: Attitudes and Behaviors of Developers of Interactive

Technologies.” Dissertation Abstracts International, Vol. 53-06A. 1992

AWARDS

Who's Who in American Nursing Award, 1999-2000 & 1988-1998, The Society of

Nursing Professionals.

American Journal of Nursing Publishers Book of The Year Award for “Ethnic Nursing Care: A Multicultural Approach”, 1984.

Washington State Nurses Association Certificate of Recognition Award for outstanding

book “Ethnic Nursing Care: A Multicultural Approach”, 1983.

TECHNICAL PROFICIENCIES

Microsoft Office Suite, Internet Explorer, Windows Platform

Participant - “How to Create and Deliver Exceptional Powerpoint Presentations”,

Rockhurst University Continuing Education Center, Inc .6CEUs, March 11, 2011.

PROFESSIONAL DEVELOPMENT

Participant –The NLN Education Summit 2012: Opening Doors to Leadership: Purpose, Power, Passion”, National League for Nursing. 1.4 CEUs, September 19-22,

2012.

Participant – Immersion Experience 2012: “The Co-creation of Transformational Leadership and Curriculum Innovation in Nursing Programs", National League for Nursing. 2.25 CEUs, June 3, 2012.

Participant – Altarum Health Policy Roundtable: “Advanced Old Age In America: What

Can We Count On?” Altarum Institute, September 26, 2013.